剑桥商务英语教程 Unit17 Problems, problems
剑桥17阅读讲解
英语学习中的听说读写如何提高
听力是英语学习中非常重要的一个方面。
要提高听力水平，我们需要多做听力练习。
可以通过听英语广播、看英语电影或电视剧等方式来提高听力。
在听的过程中，我们需要注重语音、语调和语气等细节，并尝试模仿和学习其中的语音和语调。
此外，我们还可以借助听力材料来提高听力，例如将听力材料作为阅读材料来阅读，这样可以更好地提高听力水平。
口语也是英语学习中非常重要的一个方面。
要提高口语水平，我们需要多说多练。
可以通过参加英语角、找一位英语母语人士进行交流或参加英语口语培训课程等方式来提高口语水平。
在练习口语时，我们需要注重语音、语调和表达能力等细节，并尝试将自己的语言组织得更加流畅和自然。
阅读也是英语学习中非常重要的一个方面。
要提高阅读水平，我们需要多读多练。
可以通过阅读英语杂志、报纸和小说等方式来提高阅读水平。
在阅读过程中，我们需要注重阅读速度和理解能力，并尝试学习其中的生词和短语。
此外，我们还可以借助阅读材料来提高阅读水平，例如将阅读材料作为听力材料来听，这样可以更好地提高阅读水平。
写作是英语学习中更高的一个方面。
要提高写作水平，我们需要多写多练。
可以通过写作日记、作文和邮件等方式来提高写作水平。
在写作过程中，我们需要注重语法、结构和表达能力等细节，并尝试使用不同的写作技巧和表达方式来丰富自己的写作内容。
新编剑桥商务英语初级第三版答案
新编剑桥商务英语初级第三版答案【篇一：新编剑桥商务英语(初级)学生用书_答案_module_1.1-5.3】ing and workshopsp6what does your job involve? p7the present simplep8module 1.2personal and professional details meetingpeoplep10job and work p12module 1.3bec preliminary exam p14p15 reading test【篇二：新编剑桥商务英语(初级)(第三版) 词汇整理浓缩版】txt>（第三版）1.1 world of work 工作领域business n. 工商企业；商行；商业 technique n. 技巧，技能cross-cultural adj. 跨文化的 presentation n. 口头报告，陈述，叙述public speaking 演说，演讲 consultant n. 顾问 consultancy n. 咨询公司 run vt. 开办（课程/ 讲习班） one-to -one 一对一的accredited adj. 公认的motivational adj. 激发积极性的， client n. 客户entertaining adj. 有趣的，使人愉快的，professional adj. 专业的，职业的 involve vt. 包含、需要、使成为必要部分responsibility n. 责任，所负责的事情 be responsible for sb./ sth. 对某人/某事负责title n. 头衔，职称 sample n. 样品试用产品 account n. 账目，账户correspondence n.（来往的）信件 badge n.徽章identify vt. 发现，确定 workshop n. 研讨会，讲习班 catering service 餐饮服务md managing director 的缩写，总经理，执行董事gadget n. 小巧的器械，小玩意儿 interior adj. 车内产品，内部装饰memo n. 备忘录，便条，便笺 electrical appliances 电器，（家用）电器ship vt. 运送power point 电子版幻灯片 bonus n. 奖金 catalogue n. 产品目录positive adj. 积极乐观的 presence n. 仪态，风度，风采 diary n.记事簿athens n. 雅典（希腊首都） do you like your job? do you oftentravel abroad ? how are you? …not too bad, thanks. i work fora company that… i work as…what does your job involve ? my job involves doing… what do you do ? i deal withwho is your md? i am based i n …．1.2 personal and professional details个人和职业详细情况 division n. 分理处，部门 profile n. 传略；人物简介；概况 questionnaire n. 问卷，调查表 interview n. 采访；面试 musical instrument 乐器 destination n. 目的地follow-up questions 后续问题，补充问题 swap vt. 交换electronics n. 电子学；电子器件 varied adj. 多变化的，各不相同的 confectionary adj. 糖果的，有关甜食制造的allocate vt. 分配，分派 candidate n. 候选人criterion n. 标准，准则 pl.（复数）criteriainc. adj. incorporated 的缩写，股份有限的supervise vt. 主管，监管，管理 coordinate vt. 使协调 scuba diving 水肺潜水 marathon n. 马拉松赛跑 finance assistant 财务助理 audit vt. 审计master’s degree 硕士学位 judo n.柔道chronic fatigue syndrome 慢性疲劳综合症ambitious adj. 雄心勃勃的 journalism n. 新闻学，新闻业1 / 4breed vt. 饲养 terrier n. 小猎狗 chewing gum 口香糖 gallery n.画廊，美术馆 format n. 形式，格式sars--severe acute respiratory syndrome 严重急性呼吸道综合征,俗称非典型肺炎,简称非典 efficiency n. 效率 profit n. 利润 mentor n. 良师益友make contribution to 为……做贡献 personal problem 个人（私人）问题 set an example to 树立榜样 be based in 在……总部raise money 募捐master’s degree in business administration: mba工商硕士chronic fatigue syndrome 慢性疲劳综合症be in charge of 负责 best-selling 畅销think of a new idea 想出新点子2.1 work in progress 工程进展be in progress 在进行中，在运行中project n. 项目，工程 garden vi. vt.种植或修整花园，从事园艺工作update vt.更新 construction n. 建筑，建筑物 apart from 除了……之外 minor adj.较小的，次要的 proceed vi. 进行，继续下去 panorama n. 全景，全景画 management team 管理团队 take shape 成形ahead of schedule 提前于预订计划 financial report 财务报告temp n. 临时雇员help out 帮助（某人）解决困难 give a presentation of 对……做陈述 launch vt. 开始，开办，推出；发射 photocopy vt. n. 影印，复印 branch n. 分部，分店，分公司 projector manager 项目经理subcontractor n. 转包商 period of transition 过渡期 permanentjob 永久性工作 temporary employment agency 临时就业中介机构 try out 测试，试用 take maternity leave 休产假 option n. 选择，可选择的办法 career field 职业领域 existing skills 现有的技能supervisor n. 主管，监督人 temorary job 临时工作 ask for a payrise 要求涨工资meet one’s target 完成指标，完成定额sack vt. 解雇administration work 行政管理工作 brazil 巴西lisbon 里斯本（葡萄牙首都）belem 贝伦（巴西东北部港口城市）fortaleza 福塔雷萨（巴西东北部港口城市）valencia 巴伦西亚（西班牙港口城市）montpellier 蒙彼利埃（法国南部城市）2.2 making arrangements 日程安排make arrangements 做安排，做准备 plant n. 工厂，车间 vt. 种植take time off 抽出时间，休假，休息 finance director 财务经理confirm vt. 确认，确定 reception n. 接待，接待处 trade fair 交易会，展销会 present vt. 介绍，引见；出席 potential client 潜在客户 quality inspector 质检人员 job applicant 求职者 festival n. 节日self-employed adj. 个体的，自己经营的accept an invitation 接受邀请 special reception 特别招待会anniversary n. 周年纪念日 venue n. 会场，会议地点 attendancen. 出席，出席人数prague 布拉格（捷克斯洛伐克首都） morpeth 莫派斯（位于英国诺森伯兰郡）helsinki 赫尔辛基（芬兰首都） buenos aires 布宜诺斯艾利斯（阿根廷首都）toronto 多伦多（加拿大主要城市） sydney 悉尼（澳大利亚东南部港口城市，新南威尔士州首府）3.1 company biography 公司简介biography n. 形成、成长和衰亡的记载；传记fast food restaurant 快餐店 transform vt. 转换、改变、改造global business 跨国企业original adj. 最初的，原始的，起源的franchise n. vt. 特许经销权，给……以特许feature n. vt. 是……的特色，以……为特色 french fries 炸薯条softdrink n. 软饮料；汽水 milkshake n. 奶昔 purchase vt. 买，购买multimixer n. 多用混合器（机） exclusive distributor 独家批发商（代理商）open vi. vt. 开设，开办，开张 expand vi. vt. 扩大，扩张corporation n. 公司 cosmetic n. 化妆品inspire vt. 激发，启示，使生灵感 philosophy n. 哲学revolutionary adj. 革命的 raw material 原材料 supplier n. 供应者，厂商 ethical adj. 伦理的；道德的 travel agency 旅行社contract n. vt. 订合同，合同、契约 take delivery of 收货，提取货物 merge vi. vt. 合并 fleet 舰队budget airline 低价航空公司 go public 上市，公开发售股票business partner 生意伙伴，商业伙伴2 / 4entrepreneurial adj. 企业家的 freelancer n. 自由职业者；自由撰稿人kuwait city 科威特城（科威特首都） san bernardino 圣贝纳迪诺（美国加利福尼亚州东南部的一个县） illinois 伊利诺斯州（美国中北部州）3.2 company performance 公司业绩performance n. 业绩，成绩；性能 distribute vt. 配送，分发，分送 record profit 历史最高利润 vegetarian n. 素食者，素食的organic adj. 使用有机肥料的 ingredient n. 配料，成分 nutritious adj. 有营养的improve one’s image 改善形象 banquet n. 宴会manufacturer n. 制造业者，厂商 guarantee vt. n. 保证，担保，担保人symbol n. 象征，符号，记号 innovative adj. 创新的，革新的sport utility vehicle 运动型多用途车 component n. 成分 optical instrument 光学仪器 validation n. （可靠性）检测 certify vt. 证明，保证 application n. 应用，运用assurance n. 保证，担保，确信，断言founder n. 创始人，奠基人 turnover n. 营业额 dramatically adv. 戏剧地 advertise vt. 做广告，登广告 annual report 年终报告，年终终结 share price 股票价格proactive adj. 积极的，主动的 dedicated adj. 专注的，献身的unique adj. 唯一的，独特的 access n. 接近（进入）的机会，接近（进入）的权利；入口 consolidate vt. 巩固 brochure n. 小册子in this respect 在这个方面，在这个细节maximum n. 最大量，最大限度，极大4.1 international business 国际商务import n. vi. vt. 进口 export n. vi. vt. 出口 competitor n. 竞争对手 wholesaler n. 批发商 warehouse n. 仓库 audio product 音响产品 ban n. vt. 禁令fashion industry crisis 服装行业危机 commissioner n. 委员spokeswoman n. 女发言人 huge losses 巨大损失 resign n. vi. vt. 辞职 garment n. 服装（成衣） clothing blockade 服装封锁 in favour of 支持、赞成disastrous adj. 损失惨重的，灾难的import control 进口控制import quotas 进口配额compromise n. 妥协，折中，让步 stock exchange 证券交易所appeal to sb. 对……有吸引力 available adj. 有空的，能得到的dossier n. 档案，卷宗 flat adj. 没电的，平面的 embarrassing adj. 令人尴尬的 in-house magazine 内部杂志 participant n. 参加者stressful adj. 有压力的，紧迫的 moderator n. 会议主持人 press the mute button 按下静音键 reflect on 有损声誉，招来非议teleconference n. 远程电话会议 producer n. 生产商 wholesaler n. 批发商customer n. 顾客 retailer n. 零售商warehouse n. 仓库 consumer n. 消费者competitor n. 竞争对手 customs n. 海关port n. 港口clothing n. 服装4.2 business communications 商务沟通printer cartridges 打印墨盒 description n. 种类；性质；描述pass the message on to 把留言给…… complaint n. 投诉 cancel vt. 取消plasma screen tv 等离子电视 freight forwarder 货运商distributor n. 发行人，销售商 container n. 集装箱production manager 生产经理，厂长 madrid 马德里（西班牙首都）5.1 career choices 职业选择stock broker 股票经纪人london stock exchange 伦敦证券交易所bank account 银行帐户 bankrupt adj. 破产的 a modest life 简朴的生活 accommodation n. 住处，膳宿 get started 开始source of income 收入来源 olive n. 橄榄 farm products 农产品 business contact 生意场的熟人/关系 deal in 经营 make enquiries 询问 record shop 音像店 human resource 人力资源 hr manager 人力资源经理 photography exhibition 摄影展accountancy job 会计工作 passion n. 热情，激情 competitive adj 竞争的 give up sth. all together 完全放弃……professional photographer 职业摄影师portrait n. 肖像，人像studio n. 照相馆，画室，摄影室，演播室3 / 4birmingham 伯明翰（英格兰中部城市）luxembourg 卢森堡（西欧国家） resign from the job 辞职farmhouse n. 农舍bed and breakfast accommodation 只提供床铺与早餐的住宿reorganise vt. 重新组织，重新安排 source of income 收入来源as though 仿佛，好像 the best of luck 好运5.2 achievements and plans 业绩和计划design office 设计室 book cover 书的封面printer n. 印刷商，印刷工；打印机 quotation n. 报价 in full colour 用彩色 in black and white 用黑白 a full progress report详细的进展报告refer to 参考，查阅，查看 book fair 书展，书市 a series of 一系列italian 意大利人，意大利语；意大利的coincidence n. 巧合，巧事 move n. 行动，步骤；措施；方法; vi. 移动consolidate one’s strong position 巩固某人的强势地位 removal company 搬运公司 stationery n. 文具，信纸 keep sb. up-to-date使某人信息灵通 utility n. 公用事业，公用事业设备 bank loan 银行贷款 paperwork 日常文书工作 loan application 贷款申请 additive n. 添加剂4 / 4take on 雇佣meet demand 满足需求 health club 健身俱乐部6.2 travel arrangements 旅行安排ticket, crew, security/ safety inspectionbe in business 做生意 poland 波兰（中欧国家） hungary 匈牙利（中欧国家） spain 西班牙（欧洲南部国家） portugal 葡萄牙（欧洲西南部国家） slovakia 斯洛伐克（中欧国家） bratislava 布拉迪斯拉发（捷克斯洛伐克中南部城市）5.3 reading test: parts one to threeposter n. 海报，招贴 office equipment 办公设备prefabricated hut 预制营房，活动房 pharmaceutical company制药公司 previous adj. 以前的，在先的 disastrous fall 损失惨重的一跌 reach the highest level 达到最高水平 rise/ increase/improve /ascend/ go up/ move up/ mount up 上升 soar 飙升fall/ drop/ decrease/ decline/ descend/ go down下降stay stable/ steady/ the same 保持平稳level off 持平 recover 反弹peak up 达到顶峰，最高点 dramatically 喜剧地，引人注目地considerably 相当大地 obviously 明显地 gradually 渐渐地sharply 急剧地，明显地 slightly 轻微地 a little bit 一点儿6.1 business travel 商务旅行 aircraft, check-in, delay, journey,land, luggage, passenger, passport, pilot, take off, travel, trip,air traffic controller, baggage handler,check-in baggage, carry-on bag, boarding pass, board, business/ economy/ first class,flight attendant/ stewardship/air-hostess/ stewardess, identitycard, return/ singlemanchester 曼彻斯特（英格兰西北部港口城市）glasgow 格拉斯哥（英国城市） bristol 布里斯托尔（英国西部的港口）london heathrow airport 伦敦希思罗机场paris charles de gaulle airport 巴黎戴高乐机场lyon 里昂（法国城市）【篇三：新编剑桥商务英语(中级)学生用书答案】ading (5)1,open your mind 2 plan for disaster 3 get organized 4 setyour limits 5 put pen to paper 6 don’t feel guilty 7 two become onep9 grammar (5)1 need2 communicate3 have escaped4 have been working 5have been 6 am working 7 answer p9 (speaking)writing 第六题work in pairs.中有可能选择其中一个话题进行作文。
商务英语写作unit 17
Tห้องสมุดไป่ตู้sk Two:
After finishing Task one, you are to do a group work—find out how many parts the complaint and claim should include and what they are. Then check your findings with your teacher.
2. We have received ...(quantity/name/packing of commodities) on (date), but we found that the (quantity/quality/specification/packing) didn’t correspond to the stipulation in the contract. 我们已于…号收 到（数量/商品名称/包装商品），但是发现其（数量/质量/规格/ 包装）与合同规定不符。 3. We enclosed a list of items in Case #13. Please check it with our contract and send us the correct replacement ASAP. 我们随函附上 第13号箱子的货物清单。请将之与我们的合同核对，并请尽快 将正确的替代货品寄给我们。 4. We enclose the survey report and look forward to early settlement of the claim. 随函附上调查报告，期待贵方及早理赔。 5. We regret to notify/inform you that 10 pieces of the lighting fixture have been broken/ damaged severely. 很遗憾通知贵方有十盏灯已 严重损坏。 6. The goods are much inferior to the quality of our samples. 商品的质 量远次于我们样品的质量。
国际商务英语课文电子版lesson (17)
Lesson 17 The International Monetary System and ExchangeRateThe earliest internationalchange their paper currencies into gold when requested to do so. The gold standard created a fixed exchange rate system as each country pegged (fix挂钩) the value of its currency to gold to establish its par value (平价/票面价值) (face value). For most of the 19th century till the end of the First World War,major trading countries followed this system and the British Pound was the most important currency in international business as a result of the economic, political and military power of the United Kingdom, hence the term sterling-based gold standard. (pound sterling)The pressure caused by the First World War on economy coupled with(together with连同) the impact of the Great Depression (大萧条)put an end to(结束)the fixed exchange rate system. The Bank of England was no longer able to redeem (赎回，兑换)itspaper currency for gold at par value(以面值) (无力将其纸币以平价兑换成黄金) and allowed its value to be determined by supply and demand (market). With Britain abandoning (放弃)the gold standard, there appeared different areas in the world. Some countries pegged their currencies to the sterling(英镑), some countries to the US dollar and some to the French Franc, forming the “sterling area”, “dollar area” and “franc area”. This period witnessed the degeneration(衰落)of the international monetary system as some major countries vied(vie -compete)to(竞相)devaluate their currencies to make their export goods more competitive.(竞争性贬值) (这一时期，世界货币体系不断恶化，各主要贸易国家竞相将其货币贬值以提高他们出口物品的竞争力) The be nefits brought about by their devaluation were, needless to say (不用说), offset(抵消)by what their competitors did. International trade con t racted (shrink收缩) and economic conflict finally led to the Second World War.Towards the end of the Second World War (1944) representativesof 44 countries gathered at Bretton Woods (布雷顿森林)to renew(更新)the gold standard on a greatly modified basis(在修改较大的基础上). One important fruit of the conference is the creation (establishment创立) of the International Bank for Reconstruction and Development (IBRD)and the International Monetary Fund. (1944)The Bretton Woods Conference established a US dollar based gold standard. Because of the dominating (主导性的) economic and political influenceof the United States, the dollar replaced the sterling(英镑)as the major vehicle(工具)for international settlement(国际结算). 由于美国在国际经济、政治中的统治性影响，美元替代英镑成了国际结算中的主要工具。
全方位商务英语口语(第三版)Unit (17)
Ask yourself some questions and get to know more about your money management skills. And then interview some students or teachers on campus, or people in some public places. Try to find out different people’s opinions on the following statements. Mark the statement if it is agreed upon or disagreed upon. Ask at least three different groups of people and later report your findings to the class.
Develop an introduction for the following situations.
You are introducing an exhibition center or a university gym or a university conference hall to
Work in pairs. One of you acts as an agent at an international travel agency and the other a client. The client is buying two plane tickets and the agent is talking to the client about the advantages and disadvantages of paying by check or by credit card. Finally the client will pay the agent in the way he/she prefers. Summerize the advantages and disadvantages of different ways of payment. Can you give some advice to the client on the different ways of payment?
《商务英语阅读》第17单元译文
第17单元全球性企业的人力资源管理塔默·卡瓦斯基尔，加里·奈特，约翰·雷森伯格人力资源在国际商务中的战略作用没有员工及其掌握的知识和经验，企业的竞争力怎能持续下去？想象一下吧，尤其是那些知识密集型部门，如管理咨询业、银行业、广告业、工程和建筑设计领域。
可想而知，如果没有创造性的员工、设计师、问题解决者及其他知识工作者，麦肯锡（McKinsey）、萨奇广告（Saatchi & Saatchi）、皮克斯（Pixar）、古驰（Gucci）等许许多多公司将很难生存下去。
如今，企业常常将员工称作“人才”、“人力资本”或“无形资产”，这些称谓昭示着：员工代表着一项投资，而非一项成本。
对于全球性运营的企业来说，招募、管理和留住人力资源尤其富于挑战性。
在员工管理上，世界各地存在着各具特色的文化、法律框架。
因此，管理层需要攻克在雇佣、管理员工的过程中遇到的一个又一个挑战。
国际人力资源管理（international human resource management，IHRM）可以定义为：国际运营机构供职人员的规划、挑选、培训、雇佣和评价。
国际人力资源经理通过雇佣、培训与评价员工，通过提供国际人力资源管理的指导方针，承担生产线经理的咨询人或辅助者的角色。
员工的三个类别在多国设有运营机构的企业，国际人力资源经理在三个不同层次中运作。
1．宗主国员工（host-country nationals，HCNs）。
这些员工是跨国公司子公司或联营公司所在国的公民。
通常，宗主国国民构成企业在海外招募员工的最大比例。
在企业从事制造、装配、基础服务、文案工作以及其他非管理职能的劳动力，主要由宗主国国民组成。
2．母国员工（parent-country nationals，PCNs）。
母国员工也被称作本国员工，他们是跨国公司总部所在国的公民。
3．第三国员工（third-country nationals，TCNs）。
unit 17 Disabilities 说课稿
Unit 17 Disabilities(Reading)Disabled? Not me!Main parts:Analysis of the teaching material(教材分析)Analysis of the students（学情分析）Teaching aims(教学目标.)Important & Difficult points in teaching（教学重点和难点）Teaching & learning methods（教学和学习方法）Teaching Aids（教学辅助）Main procedure in teaching（教学步骤）Blackboard design (板书设计)Part 1: Analysis of the teaching material(教材分析)The content is from Senior English for China Students’ Book 2B, Unit 17 Disabilities, published by the people’s education press. The selected mate rial “Disabled? Not me” is a reading comprehension text.This lesson is in the important position of the teaching material. According to the new standard curriculum and the syllabus, reading belongs to the input during the process of the language learning. The input has great effect on output, such as speaking and writing, so if the Ss can learn it well, it will be helpful to make the Ss learn the rest of this unit.Part 2:Analysis of the students（学情分析）As senior students, they have a certain ability to read, and their cognitive schema and abstract thinking have developed a lot. But they are lack of vocabulary, lack of the ability of guessing new words. As for learning methods, they are poor in cooperative learning skills. And some students are not active in the class because they are afraid of making mistakes.Therefore, I’ll let students study in a relaxed and agreeable atmosphere, encourage them to speak and communicate, I will design some interesting activities to active them in learning English, or do more interactive teaching (role-play and group works), then students will get to be interested in the class.Part3:Teaching aims(教学目标.)1.Knowledge objects(知识目标)A. The students can understand the content of the text;B. The students can use the patterns to express their thoughts in the proper situation.2.Ability objects（能力目标）A. to develop the students’ abilities of listening, speaking and reading;B. to improve the student’s fast reading skills and word guessing skills;.C. train the students’ abilities of cooperative study3.Emotion or moral objects(德育目标)A. enable the students to learn understand, care about and respect the disabled;B. advance the students’ cooperative spirits further and build their confidence in English learning; Part 4: Important& difficult points in teaching（教学重难点）A. Teaching Important Points:1. Improve the students’ reading ability;2. Enable the students to master the key points in the textB. Teaching Difficult Points:1.How to make the students understand the reading text better.2. How to make every student active in class.Part 5: Teaching & learning methods（教学和学习方法）1. Teaching methods(教学方法)A. Brain-storm or Discussion: to help the students know something about the disabled.B. Fast and intensive reading to understand the text better.C. Task-based instruction: Questioning-and-answering activity to help the students go through the whole passage.D. Communicative approach: Pair work or individual work to make every student work in class.2. Learning approaches(学习方法)A. Individual work: improve their self-study abilityB. Pair-work and group-work discussion: help the students improve the cooperative study.C. communicative approach: encourage everyone to speak English in class and and develop their communicative skills.Part 6: Teaching Aids（教学辅助）a tape recorder; a multimedia(PPT and video); blackboardPart 7: Main procedure in teaching（教学步骤）Step 1 warming-up & leading-in (7mins)(1)warming-up : Show the video of a Chinese dance "Thousand-Hand Guanyin" and Showthem some pictures of the famous diabled people. (The video and pictures will not only elicit the topic naturally, but also arouse the students’ attention easily.)(2)Leading-in: ask students to discuss the questions of pre-reading part, and encouragestudents to express their own opinions.(The three questions in pre-reading pave the way for reading.)Purpose of this step: This step is to present background information of the text and solve somepossible vocabulary problems, which aims to stimulate students’existing knowledge, activate their cognitive schema and arouse their interests. It enables ss to make preparation for the text reading.Step 2. Fast-reading (Skimming&Scanning) (5mins)Task1: Read the passage quickly and find out two disabled persons mentioned in the passage;Task2: Do the T or F exercise on PPT. Such as:1. Zhong Xiaowen doesn’t wish to be treated as a little child. (T)2. Xiaowen’s story serves as an example to show that physical disabilities can limit a person’s life. (F)Purpose:to develop students’fast-reading skills-skimming & scanning and get the general idea about the article.Step 3. Intensive reading (18mins)Listen to the tape one paragraph by one paragraph and do some tasks: Task1. Individual work: according to the context, guess the meaning of some new words and translate some useful expressions what I listed on the PPT(Purpose: improve the stud ent’s word guessing skills and enrich their language knowledge) Task2. Group work: find out the topic sentence of each, and summarize the main idea of each paragraph by using their own words.(Purpose: train the students’ ability of understanding text and using language)Task3.Discussion: think about the questions in the Post-reading Part(Purpose: most students can take part in this activity, especially for the students who have trouble in English study. Since these Qs are interesting for students to discuss, they will be active and more confident in expressing their opinions. Besides, this step also leads to the emotion objective of this lesson, which is to enable the students to learn understand, care about and respect the disabled persons.)Step 4. Consolidation (6mins)Complete the passage with the proper words from the text to retell the text. Purpose: check whether the students can understand the whole text really and help them to retell the text easily.The form is shown in the following:Step 5. Summary and Homework (4mins)1.Summary: Make a summery about learned in this lesson and check students as a whole with the help of the blackboard and PPT. (Purpose: check the degree they grasped in the class)2.Homework:Ask students to master the knowledge they have learned and find more information about unexplained things through internet or magazines and share them in the next class. (Purpose: Homework is arranged to consolidate what they have learned and develop their learning abilities after class. )Part 8: Blackboard design (板书设计)The last section is my blackboard design. A good blackboard design is just like a tiny teaching plan. My purpose in using blackboard is to clearly transfer the essence of the lesson to ss in order to help them grasp the main points they have learned in this lesson. So I designed it as follows:。
新编外贸英语口语教程第三版 lesson17
Notes to the Conversation
① to feel (be) under the weather (口语)身体不舒服 ②to have a good sweat 发一身汗 to sweat out cold 发汗医治伤风 ③ I’m entirely in your hands .我一切听你安排 be in one’s hands 听⋯⋯的安排 ④ to take one’s temperature 量体温 ⑤ to feel one’s pulse 切脉 ⑥ to examine one’s chest 检查胸部 ⑦ to give sb . a blood test 验血 ⑧ to give sb . an injection 给⋯⋯打针(注射) ⑨ to bring down the temperature 降低体温 ⑩ to relieve one’s headache 缓解头痛
41 . hospitalize [‘hɔspitəlaiz] v . 把⋯⋯送进医院 42 . terramycin [terə’maisin] n . 土霉素 43 . scale [skeil] n . 刻度, 标度,尺度 44 . treatment [ ‘tri:mənt] n . 治疗 45 . tonsil [‘tɔnsl] n . 扁桃腺 46 . remove [ ri’mu:v] v . 移动,搬开, 切除 47 . lie up (因病等)卧床休养 48 . operation [ɔpə’ reiʃən] n . 手术 49 . pooped [pu:p] a . 疲乏的,筋疲力尽的 50 . speedy recovery 迅速康复 51 . guilty [‘gilti] a . 犯罪的,内疚的 52 . Strep [strep] n&a . 链球菌(的） 53 . Strep throat 脓毒性咽喉炎 54 . allay [‘æ lei] v . 减轻(痛苦, 炎症)等 55 . inflammation [inflə’meiʃən] n . 发炎,燃烧, 激动
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17.1 Dealing with problems
A. Discussion
Accounts 财会 Order processing 订货单处理 After-sales 售后 Dispatch 运输 Marketing 市场 Sales 销售
Answers
throw it away把它扔掉 I will file it. 我会把它归档 Regret n. 遗憾；抱歉；悲叹 vt. 后悔；惋惜； Reluctant [rɪ'lʌktənt] adj. 不情愿的；勉强的Put up 举起；提高；推举 Pass on传递；继续； Enquiry [ɛnˈkwaɪri] n. [贸易] 询盘 command respect使人敬仰；令人肃然起敬 Accelerated [ək‘seləreɪtɪd] adj. 加速的,加快的 coupon ['kupɑn] n. 息票；赠券；联票
Suggested answers
1. I’ll pass it on to Purchasing department. 2. I’ll pass it on to Accounts; I’ll send them a cheque. 3. I’ll phone her to arrange another appointment. 4. I’ll call Marcel Delisse; I’ll pass it on to Order Processing. 5. I’ll throw it away; I’ll tell the Sales department.
选择
Answers
1. d 2. b 3. c 4. e 5. a
B. Listening
R: Good morning. High Tec. W: Good morning. This is Helen Johnson from Fleeracker. I’d like to speak to Mr Noor in the Sales department. R: Sorry, what was your name? W: Johnson. Helen Johnson. R: Right, Ms Johnson. I’ll put you through to Mr Noor. M: Sales department. Noor. W: My name’s Helen Johnson. I’m from Fleeracker. I’m phoning about our order for the
17.3 Finding a solution
A. Reading
With reference to = in reference to 关于
Reference [‘ref(ə)r(ə)ns] n. 参考，参照；涉及，
提及 Case n. 箱 Intend to do 打算去做 In this matter 在这件事上
17.2 Complaining and apologizing
A. Reading New words: Handle 处理，操作 I’ll put you on hold for a minute. 请不要挂断 电话等候一分钟。 Workshop 讲习班 Seminar 研讨班 Forbidden phrases 禁用措辞 Alternative [ɔl'tɝnətɪv] n. 二中择一；供替代的
Answers
778 9021 EMI 1400 Two months End of the week Problems at the supplier’s factory.
C. Language focus
Saying what the problem is There seems to be a mistake/ mix-up. We ordered a printer and we received a monitor.
C. Language focus
Will (decisions made at the time of speaking) I’ll (will) send them back. I’ll wait for you. I won’t (will not) go yet.
Present progressive (arrangements you’ve already made) He’s coming this afternoon. You aren’t seeing her today. You’re seeing her tomorrow morning.
ቤተ መጻሕፍቲ ባይዱ
W: That’s all very well, but our customer is waiting, too. M: Look, look, I’ll see what I can do. W: OK. But I need to know when we can expect delivery. I’ll have to cancel if we don’t receive it by the end of the week. M: I’m very sorry again. Look, can I have your phone number and I’ll get back to you as soon as possible? W: It’s 778 9021. M: 778 9021. Right, Ms Johnson. I’ll see what I can do.
ABC-10P and the ABC 40-S. We placed the order two months ago. The ABC-10P arrived a couple of weeks ago, but we haven’t received the 40S yet. M: Yeah, just a moment. Could I have the order number? W: Yes. Let me see. It’s EMI 1400. M: EMI 1400. I’ll just check that. W: OK. M: Yeah, I’m very sorry- we’ve had problems with our suppliers. We’re still waiting for the delivery of some of the parts.
Unit 17 Problems, problems
AIMS
1. Deal with problems and clients 2. Complain and apologize 3. Future time will future for decisions made at the time of speaking will future and present progressive
现在进行时表将来
·is going to
·will
Answers
1. I’ll do 2. I’ll order 3. I’m meeting/ I’m going 4. I’ll show 5. are you doing/ I’ll check
D. Problem- solving
Asking for more details Could I have the order number?
Giving the reason for the problem I’m very sorry. We’ve had problems with our supplier./ There’s been a delay with the printers.
Asking when they can deliver When can I expect delivery? It’s urgent. I need it by tomorrow morning. Apologizing and saying what you will do I’m very sorry. I’ll look into it./ see what I can do.
B. Discussion
Internal 内部的 What will you do? You can choose to: -Refund the money? -Replace the machine -Ask the customer to return the machine so that the company can check it -Refuse to accept responsibility
1 2 3 4 5 6
d a f c e b
W: Hello, John. How are things? John: Am I glad to see you- what a day! W: What’s wrong? J: Everything! Look! For one thing, they’ve forgotten to send a price list with this catalogue. W: Oh, the note says it’s out of print at the moment. J: And this manual’s in Japanese! W: I’ll ask them to send us the English one. J: And look at this. We ordered 100 disks. There are only 50 here.