网络互联网新媒体危机公关分析外文翻译文献
新媒体营销及危机公关(双语)
The marketing and crisis management in the era of new media 新媒体是相较传统媒体（报刊、电视、广播等）而言，以数字信息技术为基础，以互动为特点、具有创新形态的媒体，它是一个非常宽泛的概念，其本质是一种信息传播方式的革新。
Pc、手机、平板、网络电视等是新媒体的载体平台，而微博、微信、博客等则是新媒体的应用形式。
Compared to traditional media, new media (newspapers, television, radio, etc.) is based on the information technology. It is interactive and innovative. New media is a broad concept, which means a revolution of communication. The platform is consist of PC, mobile phone , tablet and network television. Besides, micro-blog , WeChat and blog are applied in the platform of new media. 新媒体传播快，影响广，对于企业的品牌管理活动提出了很大的挑战。
新媒体的核心精神便是互动与创新，新媒体用户热爱社交互动，分享，免费，强调参与感，注重用户体验，根据兴趣、价值观等进行分众，意见领袖在新媒体信息传播中起到了关键作用，运用新媒体进行品牌管理或企业传播时，考虑到新媒体的用户特性尤为重要。
New media delivers messages fast and widely, which results in a bigchallenge for the corporate brand management. The interactivity and innovation is the core spirit of new media. The customers of new media love social activity online, sharing, free and participation . They care about User Experience and form different groups according to interests and values. The opinion leaders on the internet play a important role in the information communication. In a word, we should take into account the characteristics of new media users, when we conduct brand management or corporate communication. 新媒体已经成为整合营销的重要平台，例如在康爱一生便是一款全渠道销售的产品，充分运用数字化手段，实现了数字方式与传统方式完美结合的整合营销方案，手机APP、二维码扫描、微博、微信等新媒体齐上阵，为康爱一生产品进行宣传，取得了很好的效果。
关于新兴网络传播媒介对社会生活的影响的浅析中英文对照
关于新兴网络传播媒介对社会生活的影响的浅析中英文对照About the emerging online media for analyses of Chinese and English language compared the influence of social life自从人类的诞生，新闻传播便随之而来。
从开始时的人内传播，人际传播，迈步扩展，后期便有了群体传播，组织传播及日益重要的大众传播。
Since the birth of mankind, the news spread comes. From within the man at the start of the spread, interpersonal communication, expanding step, later had spread, organizational communication and mass communication is becoming more and more important.传播无时不有，无处不在，传播通过的媒介手段便也日新月异，方式也层出不穷。
理论家麦克卢汉指出：“媒介即万物，万物皆媒介，而所有媒介都能与人体发生某种联系，如There is always transmitted and is everywhere, spread by means of media and also with each passing day, is also emerge in endlessly. Theorist Marshall McLuhan pointed out: "the medium is everything, everything is medium, and all media can be connected with the body, such as石斧是手的延伸，车轮是脚的延伸，书籍是眼的延伸，广播是耳的延伸，衣服是皮肤的延伸……新闻传播简而言之，就是新闻传播者对新闻信息源加以采集，通过新闻传播媒介传给Celts is an extension of the hands, the wheel is an extension of the foot, books are the extension of the eye, radio is an extension of the ear, the clothes are the extension of the skin... News spread in a nutshell, is news disseminator of news sources to collect, pass through the news media新闻收受者的过程。
社交网络与大众传媒外文文献翻译
社交网络与大众传媒外文文献翻译XXX een social orks and mass media。
Social orks have transformed the way people consume and share n。
and they have also XXX social orks on journalism。
advertising。
XXX.The rise of social orks has had XXX of news and n for ns of people。
This has put pressure on XXX social media as a way to XXX.However。
social media has also XXX。
The speed and volume of n on social orks can make it difficult for XXX。
social media algorithms can create filter bubbles that limit XXX.Advertising XXX。
XXX on social media is still a matter of XXX is less effective than nal advertising methods。
while others argue that it can be more targeted and cost-effective.Social XXX now use social media to XXX。
but it has also raised concerns about the influence of social media on XXX.Overall。
social orks have had XXX。
XXX。
it will be XXX。
网络危害 作文 英文
网络危害作文英文Cyberbullying is a major online threat, causing emotional distress and psychological harm to its victims.It can take the form of harassment, spreading rumors, or even threats of violence, and it often leads to feelings of isolation and fear.Phishing scams are another common danger on the internet, where individuals are tricked into providing sensitive information such as passwords, credit card numbers, or social security numbers. These scams can result in identity theft, financial loss, and compromised personal security.Malware, including viruses, worms, and Trojan horses, can infect computers and steal personal information, damage files, or even take control of the entire system. This can lead to significant financial and personal consequences for the victims.Online predators pose a serious threat to the safety of children and teenagers, as they use the internet to groom and exploit young individuals. These predators often pretend to be someone else in order to gain the trust of their victims, and can then manipulate them into engagingin harmful or dangerous activities.Fake news and misinformation spread rapidly across the internet, leading to confusion, division, and a lack of trust in reliable sources of information. This can have serious consequences for public discourse, decision-making, and social cohesion.Online addiction is a growing concern, as individuals become increasingly reliant on the internet for social interaction, entertainment, and validation. This can lead to neglect of real-life responsibilities, withdrawal from offline relationships, and a decline in mental and physical well-being.Privacy breaches occur when personal information is accessed, collected, or shared without consent, leading toa loss of control over one's own data. This can result in identity theft, financial exploitation, and invasion of personal space.Cyberstalking involves the use of the internet to harass, intimidate, or threaten someone, often leading to fear for one's safety and well-being. This form of harassment can be persistent and invasive, causing significant distress and disruption to the victim's life.。
网络舆论英文作文
网络舆论英文作文Internet public opinion is a complex and ever-changing phenomenon that has a significant impact on society. It is a reflection of people's attitudes, beliefs, and values, and it can shape public policy, influence public opinion, and even affect people's lives. In this essay, I will discuss some of the key aspects of internet public opinion and its impact on society.Firstly, internet public opinion is characterized byits speed and immediacy. With the rise of social media and other online platforms, people can express their opinions and share information instantaneously. This can lead to the rapid spread of rumors, misinformation, and even fake news. It can also create a sense of urgency and pressure to respond quickly, which can lead to knee-jerk reactions and hasty decisions.Secondly, internet public opinion is often driven by emotion rather than reason. People tend to reactemotionally to news and events, and this can lead to the spread of sensationalized or exaggerated stories. It can also create a polarizing effect, where people become entrenched in their beliefs and are unwilling to listen to opposing viewpoints. This can lead to a breakdown in civil discourse and a lack of constructive dialogue.Thirdly, internet public opinion can be influenced by various actors, including governments, corporations, and interest groups. These actors can use social media and other online platforms to shape public opinion and advance their agendas. They can also use bots and other automated tools to amplify their messages and drown out opposing viewpoints. This can create a distorted view of public opinion and undermine the democratic process.Finally, internet public opinion can have a significant impact on society. It can shape public policy and influence political decisions. It can also affect the reputation and credibility of individuals and organizations. In extreme cases, it can lead to harassment, bullying, and even violence. Therefore, it is important to be aware of thepower and potential consequences of internet public opinion and to approach it with caution and critical thinking.In conclusion, internet public opinion is a complex and dynamic phenomenon that has both positive and negative aspects. It can provide a platform for diverse voices and promote social change, but it can also spread misinformation, polarize public discourse, and undermine democracy. Therefore, it is important to approach internet public opinion with critical thinking, civility, and respect for diverse viewpoints.。
社交网络和大众媒体新媒体外文文献翻译2013年译文3000多字
文献出处：DAVID A. SIEGEL.Social Networks and the Mass Media[J] American Political Science Review.2013,107,(04) pp 786-805原文Social Networks and the Mass MediaSIEGELAbstract:How do global sources of information such as mass media outlets, state propaganda, NGOs, and national party leadership affect aggregate behavior? Prior work on this question has insufficiently considered the complex interaction between social network and mass media influences on individual behavior. By explicitly modeling this interaction, I show that social network structure conditions media's impact. Empirical studies of media effects that fail to consider this risk bias. Further, social network interactions can amplify media bias, leading to large swings in aggregate behavior made more severe when individuals can select into media matching their preferences. Countervailing media outlets and social elites with unified preferences can mitigate the effect of bias; however, media outlets promulgating antistatic quo bias have an advantage. Theoretical results such as these generate numerous testable hypotheses; I provide guidelines for deriving and testing hypotheses from the model and discuss several such hypotheses.Keywords: Business Models, Cloud Computing, Electronic Markets, Resource Sharing, Social networkEMERGENCE OF SOCIAL NETWORKS AND CLOUD COMPUTINGSocial networking has become an every day part of many peoples’ lives as evidenced by the huge user communities that are part of such networks. Facebook, for instance, was launched in February 2004 by Harvard under graduate students as an alternative to the traditional student directory. In tended to cover interaction between students at Universities–Facebook enables individuals to encourage others to joint he network through personalized invitations, friend suggestions and creation of specialist groups. Today Facebook has a much wider take up than just students at Universities. Facebook now facilitates interaction between people by enabling sharing of common interests, videos, photos, etc.Some social network populations exceed that of large countries, for example Facebook has over 350 million active users. Social networks provide a platform to facilitate communication and sharing between users, in an attempt to model real world relationships. Social networking has now also extended beyond communication between friends; for instance, there are a multitude of integrated applications that are now made available by companies, and some organizations use such applications, such as Facebook Connect to authenticate users, i.e. they utilize a user’s Facebook credentials rather than requiring their own credentials(for example the Calgary Airport authority in Canada uses Facebook Connect to grant access to their WiFi network). This ability to combine a third party application (including its local data) to authenticate users demonstrates the service-oriented approach to application development. By tapping into an already established community around a particular social networking platform, it becomes unnecessary to require users to register with another system.The structure of a Social Network is essentially the formation of a dynamic virtual community with inherent trust relationships between friends. (Szmigin et al., 2006) identify how “relationship marketing” (identified as referring to all marketing activities directed towards establishing, developing and maintaining successful relational exchanges) can be facilitated through the creation of on-line communities. They discuss how on-line communities can be used to facilitate interaction and bonding between consumer and suppliers, intermediate parties and specific brands. Similarly, (Shang et al., 2006) discuss how brand loyalty can be achieved through various types of participation within an on-line community (focusing specifically on the –a virtual community of Apple users in Taiwan). They discuss the motivation for individuals to promote certain products during on-line discussions (active participants) and for others to remain as lurkers (passive participants). The study particularly focuses on the incentives for participants to contribute to an on-line community, based on the perception of a user about the degree of relevance towards an object that is being discussed –focusing on both cognitive (based on utilitarian motive –concerning an individual’s concern with the cost and benefit of the product or service) and affective (a value-expressive motive, referring to an indiv idual’s interest in enhancing self-esteem or self-conception, and in projecting his/her desired self-image to the outside world through the product or service).It is also useful to understand, for instance, how such trust relationships could be used as a foundation for resource (information, hardware, services) sharing. Cloud environments aretypically focused on providing low level abstractions of computation or storage. Using this approach, a user is able to access (on a short term/rental basis) capacity that is owned by another person or business (generally over a computer network). In this way, a user is able to outsource their computing requirements to an external provider – limiting their exposure to cost associated with systems management and energy use. Computation and Storage Clouds are complementary and act as building blocks from which applications can be constructed –using a technique referred to as “mash-ups”. Storage Clouds are gaining popularity as a way to extend the capabilities of storage-limited devices such as phones and other mobile devices. There are also a multitude of commercial Cloud providers such as Amazon EC2/S3, Google App Engine, Microsoft Azure and also many smaller scale open clouds like Nimbus (Keahey et al., 2005) and Eucalyptus (Nurmi et al., 2009). A Social Cloud (Chard et al., 2010), on the other hand, is a scalable computing model in which virtualized resources contributed by users are dynamically provisioned amongst a group of friends. Compensation for use is optional as users may wish to share resources without payment, and rather utilize a reciprocal credit (or barter) based model (Andrade et al., 2010). In both cases guarantees are offered through customized Service Level Agreements (SLAs). In a sense, this model is similar to a Volunteer computing approach, in that friends share resources amongst each other for little to no gain. However, unlike Volunteer models there is inherent accountability through existing friend relationships. There are a number of advantages gained by leveraging social networking platforms, in particular one can gain access to huge user communities, can exploit existing user management functionality, and rely on pre-established trust formed through existing user relationships.The author thanks Jason Barabas, Jon Bendor, Ted Carmines, Jamie Druckman, John Freeman, Matt Golder, Sona Golder, Bob Jackson, Jenn Jerit, Kris Kanthak, Özge Kemahlioglu, Charlotte Lee, Valerie Martinez-Ebers, Adam Meirowitz, Scott McClurg, Will Moore, Chris Reenock, John Ryan, John Scholz, Jake Shapiro, Anand Sokhey, Jeff Staton, Jim Stimson, Craig Volden, Jon Woon, four very helpful anonymous reviewers, and audiences in the Political Economics group at the Stanford GSB, Political Science departments at FSU, GWU, Minnesota, Pittsburgh, and Stony Brook, and the Frank Batten School of Leadership and Public Policy at UVa. Any errors are my own.To begin to answer this question, I develop a novel theory of aggregate opinion andbehavior. The theory considers a heterogeneous population of individuals who must choose between dichotomous options. It incorporates the interaction of social network and mass media influences at the individual level; its key assumption is that the more others choose an option, the more one is apt to do so as well. In the theory, social networks provide information about the choices of those to whom one is directly connected, while the mass media provide (potentially biased) information about aggregate choice. The theory thus applies to, for example, voter turnout and political participation (e.g., Gerber, Green, and Larimer 2008; Lake and Huckfeldt 1998; Leighley 1990; McClurg 2003; Rolfe 2012), opinion formation (e.g., Beck et al. 2002; Druckman and Nelson 2003; Huckfeldt and Sprague 1995), protests and social movements (e.g., Kuran 1991; McAdam 1986), and vote choice (e.g., Beck 2002; Huckfeldt and Sprague 1995; Ryan 2011; Sinclair 2012; Sokhey and McClurg 2012).Three major results follow from this theory. All hold both when individuals treat media identically and when they select into media in line with their preferences. First, understanding the aggregate effect of the media generally requires considering social networks, because social network structure conditions media's impact. For example, additional weak ties between disparate social groups can reduce the media's impact, and the presence of unified social elites can eliminate the media's impact entirely in the aggregate. Empirical studies of media impact that fail to consider media's interaction with social networks risk bias.Second, social networks can amplify the effect of media bias. A biased media outlet that systematically under- or over-reports a poll of the population by a only a few percentage points can in some cases swing aggregate behavior (e.g., turnout or vote share) by over 20% in either direction due to positive feedback within the network. Open advocates in the media can have a yet larger impact even when not comparatively influential. Unified social elites limit the effect of media bias, but cannot fully counter an advocate; selection into media, made ever easier with technological improvements, tends to enhance the effect of bias. We should therefore expect media bias to become increasingly important to aggregate behavior.AN INDIVIDUAL-LEVEL THEORY OF AGGREGATE BEHAVIORThough I present a theory of aggregate behavior, it is based on individual-level assumptions informed by what we know about the way personal characteristics, social networks, and mass media outlets affect individual behavior. Due to this, the theory can explore the effect that interactions between these three factors have on aggregate behavior. As importantly, the theory incorporates empirically realistic heterogeneity across people in allthree factors.Additionally, people are exposed to individuals, groups, and organizations external to one's network, such as mass media outlets, state propaganda, national party leaders, NGOs, and Internet personalities. These outlets can provide information, increasing political knowledge.As this small sampling of large literatures indicates, individuals' decisions are influenced by the information they obtain via both local social networks and global media outlets. However, comparatively little scholarship has explored the three-way interaction of personal characteristics, social networks, and mediaIn the second type of bias, which I call advocacy, the media outlet simply states a preference for one of the options, providing no information about aggregate support. The goal in advocacy is to sway the population toward one or the other option. As before, many goals could underlie advocacy beyond just the support of a biased media outlet's preferences. Advocacy represents the editorial power of the media or the influence of an external actor; it is a "one-message" model (Zaller 1992).I focus my analysis in all three sections on the case in which one of the two options is the status quo, and all individuals begin supporting it. For political participation and social movements, the status quo is not participating. For opinion formation and vote choice, the status quo is an existing option such as a policy in place or an incumbent politician, as contrasted with an alternative such as a newly proposed policy or a challenging politician. For simplicity I subsequently call participation the option that is not the status quo; this should be read as "participation in support of" the option that is not the status quo in contexts other than political participation or social movements.In my analysis I simultaneously vary media strength, network properties, media bias, and, for two outlets, the strength of the L outlet. Though I keep my analysis to two biased outlets, it can easily be extended to multiple biased outlets with the addition of parameters dictating their relative strengths.译文社交网络和大众媒体西格尔摘要：大众媒体，有很多种类，比如有国家宣传、非政府组织和国家党领导等，诸如此类的环球资源等信息是如何影响聚合行为的呢?之前在这个问题上的一些探索研究，特别是关于社交网络之间的复杂的相互作用和大众媒体对个人行为的影响研究显得不够深入。
新媒体社交媒体营销外文翻译文献
文献信息：文献标题：Elements of strategic social media marketing: A holisticframework（战略性社交媒体营销要素：整体框架）国外作者：Reto Felix, Philipp A. Rauschnabel, Chris Hinsch文献出处：《Journal of Business Research》,2017,70:118-126字数统计：英文2632单词，15772字符；中文5082汉字外文文献：Elements of strategic social media marketing:A holistic frameworkAbstract Social media marketing is an integral element of 21st-centurybusiness. However, the literature on social media marketing remains fragmented and is focused on isolated issues, such as tactics for effective communication. The curr research a pplies a qualitative,theory-building a pproach to develop a strategicfour generic dimensions of strategic social m ediaframework that articulatesmarketing. Social m edia marketing scope represents a range from defenders t osocial media marketing c ulture includes the poles o f conservatism andexplorers,modernism, social media marketing structures fall between hierarchies and networks, and social m edia marketing governance ranges from autocracy t o anarchy. B yproviding a comprehensive conceptualization and definition of strategic social mediaframework that e xpands beyondmarketing, this r esearch proposes a n integrativeextant marketing theory. Furthermore, managers can apply the framework to position their organizations on these four dimensions in a manner consistent with their overa corporate mission and objectives.Key Words: Strategic social media marketing; Holistic framework; New media; Definition of social media marketing; Social media strategy; Digital marketing1.IntroductionUnderstanding the role of social media in the context of marketing is critical f both researchers and managers (e.g. Fong & Burton, 2008; Kumar, Bezawada,2013). Most existingRishika, Janakiraman, &Kannan, 2016; Schultz &Peltier,studies focus on particular issues, such as purchase behavior (Chang, Yu, & Lu, 2015 Kumar et al., 2016; Relling, S chnittka, Sattler, & Johnen, 2016), customerrelationshipmanagement (Trainor, Andzulis, R app, & Agnihotri, 2014), brandmanagement (Asmussen, Harridge-March, Occhiocupo, & Farquhar, 2013),innovation management (Gebauer, Füller, & Pezzei, 2013), and employee recruitment (Sivertzen,Nilsen, & Olafsen, 2013). W hile these s tudies detail advancements inspecialized areas of social media knowledge in a marketing and management context, extant literature does not provide a holistic framework for social media marketing the strategic level. This deficiency is surprising because both academics (Labrecqu vor dem Esche, Mathwick, Novak, & Hofacker, 2013; Schultz & Peltier, 2013; Yadav& Pavlou, 2014) and practitioners (Divol, Edelman, & Sarrazin, 2012) acknowledge new complexities accompanying these m edia and agree that r esearch into s ocialsocial mediastrategicmedia marketing n eeds to be reconceptualized.In a nutshell,marketing remains an untested user interaction paradigm (Naylor, Lamberton, & West, 2012) with little published academic research.The current article aims to address this theoretically and managerially importan research gap by exploring the following two research questions: How is strategicsocial m edia marketing defined a nd conceptualized? and What factors demandsocial media marketing s trategy?an organization'swhen constructingconsiderationSpecifically, this research attempts to define the continua on which critical strat social media marketing decisions lie and to integrate them into a holistic framewor2.MethodologyThe study e mployed a two-stage r esearch design. The first stage c onsisted ofin-depth interviews (Fontana & Frey, 1998) with seven European social m ediaexperience in socialmarketing e xperts who possess b oth national and internationalmedia marketing. Following a purposive sampling strategy (Lincoln & Guba, 1985), experts were recruited according to their job position, experience, and direct expos to social media marketing practices in real industry settings. Seeking depth rather tthe qualitative research breadth, the sample size instage 1 was commensurate with-richparadigm in which relatively small sample sizes are used to generate informationdata (Patton, 1990). A ll informants agreed t o audiotape the i nterviews (between 25and 60 min), which resulted in 117 pages of double-spaced, verbatim transcripts.procedure c onsisted of a qualitative The second stage o f the data collectionsurvey of social media marketing experts (Miles & Huberman, 1994). The survey data were used not for confirmation but as a new and independent qualitative data source with a focus on triangulating the information obtained through the depth interview and online surveys (Jack & Raturi, 2006). Respondents came from a list of 265 social media marketing experts identified through managerially focused magazines, through interviews in business magazines, or because they were mentioned as knowledgeable and experienced experts in personal communication. E-mail requests were sent to allexperts along with two reminders, which resulted in 50 returned surveys (responserate = 18.9%). Seven data s ets w ere eliminated because o f incomplete a nswers orbecause social media marketing plays a minor role in the respondents' daily work. The final sample consisted of 43 respondents (age: m = 37; SD = 9 years; 74% male; 88% European) with various backgrounds in their position and/or industry.Table 1 Summary of stage 2 informantsCompany size (employees)< 50 14 (32.6%)50–99 5 (11.6%)100–499 3 (7.0%)500–9998 (18.6%)1000–4999 6 (14.0%)5000–10,000 3 (7.0%)>10,000 4 (9.3%)Social media marketing experience (in years)Average: 6.4 years1–2 5 (11.6%)3–519 (44.2%)6–812 (27.9%)9 and more 7 (16.3%)Percentage of working time associated with social mediaAverage: 52.8%<20%7 (16.3%)20–3910 (23.3%)40–59 6 (14.0%)60–79 3 (7%)80–10015 (34.9%)n/a 2 (4.7%)Age (in years)Average: 37< 30 9 (20.9%)30–3919 (44.2%)40–4910 (23.3%)50–59 5 (11.6%)Self-reported experience in…Means aSocial Media 6.2Social Media Marketing 5.9Marketing 5.7Customer Management 4.7Advertising 5.2Communications/Public Relations 5.6How much experience do you have in the following areas? (1 = no experience at aall; 7 = highly experienced)Respondents were asked to (1) define s ocial m edia marketing, (2) discussself-selected best and worst practice examples of social media marketing, (3) discusssuccess factors and success m etrics, and (4) d escribe their ideal implementation of-selected organization. The survey employed commonsocial media marketing in a self& Mcbride, 2009), s uch as addingdesign t echniques (Smyth, Dillman, C hristian,large answer fields and asking respondents to be as specific as possible, to increrespondents' motivation to provide detail.3.FindingsFig. 1 shows the strategic social media marketing framework with its four central dimensions.Fig. 1. Strategic social media marketing framework.social media marketing s cope addresses the question whether companies First,use social media marketing p redominantly for communication with one or a fewstakeholders or comprehensively (both externally and internally) as a genuine tool f Defenders use social m edia marketing primarily a s a one-waycollaboration.rather than communication tool t o entertainconsumers or to inform stakeholders,groups. Conversely, explorers are interested in integrating employees or communityan authentic social media marketing c ollaborationinteractionsbased on reciprocalwith many different stakeholders such as clients, employees, suppliers, andgovernment agents.between conservatism, Second, social media marketing c ulture distinguishesapproach t owhich is represented by an encapsulated,mass advertisingtraditional,social media marketing, and modernism, which is characterized by a more permeable,open, and flexible social media marketing culture.Third, social media marketing structure addresses the organization and departmentalization of the social media marketing assignment in the firm. Hierarchieapproach with a clearly defined s ocial media marketingstand for a centralizedassignee. Networks represent an organizational structure in which all employees are responsible for social media marketing, and thus a dedicated social media marketing director is no longer necessary.Fourth, social m edia marketing governance refers t o how the companyestablishes rules and guidelines and how social media marketing responsibilities ar controlledin the company. The extreme position of autocracy describes a situationwith precise regulations on who in the company is allowed to interact on social medi platforms. Conversely, anarchy represents a situation without any such rules o rguidelines.The current research focuses on the extremes of each continuum, but, in general, firms likely choose (intentionally or unintentionally) a position somewhere between the poles o n each dimension. For example, c ompanies need to find a position onsocial media marketing g overnance t hat neither regulates everything employees areallowed to say nor leaves t hem without any guidance on which to base their responsibilitiesor behaviors. Fig. 1 also suggests that d ecisions on social mediageneral(e.g.,marketing s hould i ndeed b e guided by the firm's internalinfluencersvision, mission, corporate goals, corporate culture, available resources), which in should be in line with external i nfluencers (e.g., communities, competition,government regulation).4.Discussion and implicationsThis research addresses the absence of a holistic framework for strategicsocialreveals several approachesmedia marketing. A review of the marketing l iteraturemanagementregarding aspects of strategicmarketing s uch as customer r elationship(e.g., Payne & Frow, 2005) or marketing organization (Workman, Homburg, &Gruner, 1998). However, few articles address the strategic marketing of social mediaand none put forth a holistic social media marketing framework.While extant research related to social media marketing investigates social media mostly through the lens of a particular marketing problem (e.g. Fong & Burton, 2008; Kim & Ko, 2012; Kumar et al., 2016) or witha focus on customers and communication (e.g., Chang et al., 2015), t he findings of this s tudy reveal f ourgeneral social m edia marketing dimensions that firms should address when conceptualizing or managing their strategic social media marketing approach. As the findings indicate, these dimensions are interdependent, and companies should strive position themselves on the four dimensions in an integrated way, rather than treati them as isolated, independent decisions.4.1.A new definition of social media marketingThis research suggests a new definition of social media marketing: Social media-functional concept that uses social media marketing is an interdisciplinary and cross(often in combination with other communications channels) to achieve organizational goals by creating value for stakeholders. On a strategic level, social media marketi covers an organization's decisions about social media marketing scope (ranging from defenders to explorers), culture (ranging from conservatism to modernism), structurto networks), and governance (ranging from autocracy to(ranging from hierarchiesanarchy).4.2.Implications for social media marketing scopeSocial media marketing provides firms with an opportunity to use social media to with customers, employees, communities, and other stakeholdersbuild relationships(i.e., when they act as explorers). At the same time, firms may choose to view soci media as simply another c ommunications channel through which they can pushwhen they act as defenders). Though potentiallyinformation to customers (i.e.,approach does nottake advantage of thefor c ustomers, the defendercreating valuewithin the network of customers,opportunitiesfor building r eal relationshipsemployees, interest groups, the government, and other stakeholders, as propagated by modern relationshipmarketing (Payne & Frow, 2005). However, the explorerstakeholders in theapproach may require firms to redefine the role o f differentorganization.4.3.Implications for social media marketing cultureManagement and organizational behavior researchers (Zheng et al., 2010) as well as marketing academics and practitioners (Deshpandé & Farley, 2004) recognize the-financial firmimportance of culture and organizational climate for financial and non performance. The current research emphasizes t he importance o f culture for s ocialmedia marketing. Companies engaging in social media marketing must acknowledgethat stakeholders can take control of and manipulate social media content (Labrecque et al., 2013). Thus, companies should contemplate t he trade-offs between anwhich provides m oreencapsulated social media marketing c ulture (conservatism),connect a nd engageand consumers' desire tobrand constructs,control of importantwith firms displaying a more progressive, permeable culture (i.e., modernism).4.4.Implications for social media marketing structureExtant marketing research investigates how the elements of marketing should besuch as formalization,characteristics,organized a ccording t o a firm's structural(e.g.,Olson, S later, & Hult, 2005). C onsequently,and specializationcentralization,and organizationalsocial m edia marketing structure focuses on responsibilitiesemployed to configure social media marketing. Whereas social mediahierarchiesmarketing governance pertains to who can or should say what in social media, social media marketing structure focuses on who has the responsibility to post and interac in these m edia. A s the informants emphasized, firms s hould i ntegratesocial mediaThe informantsmarketing in a way that fits with their o verarching strategies.or asets o f benefits that c an emerge from either a hierarchicalidentifieddifferentnetworked structure. However, they recommended that specific decisions about who has the responsibility to interact online with customers, activists, and pundits sh be formally discussed in the organization.4.5.Implications for social media marketing governancerights, and Research on governance usually investigates the structures,responsibilities among different employees in organizations (Freeman & Reed, 1983).-discipline of corporate governance, Information technology (IT) governance, as a subfocuses on specifying which individuals have the responsibility for making decisions on the use of IT (Brown & Grant, 2005). Whereas IT governance traditionally focuses-related purposes, social media can potentially be used byon the use of IT for work(company-granted a ccess) or unofficial(personalany employee in either officialaccount access) capacities. Therefore, the applicability of IT governance research is limited u se when extended to social m edia marketing. S ome companies havedeveloped the idea of educating e mployees about the personal a nd firm-related consequences of “undesirable” social media use through social mediamarketingguidelines andguidelines(Linke &Zerfass, 2013). However, building social mediagovernance into a holistic framework for social media marketing is novel. The role o employees in promoting brands in other contexts (and thus increasing firm value) is(Morhart, Herzog, & Tomczak, 2009).well represented in the academic literatureWeber Shandwick's (2014) recent s tudy reveals a n emerging movement termed“employee activism” in which one-third of the surveyed respondentswere socialwho defended their employers and advocated f or the firm online.media activistsEmployees may be better able to understand the needs of consumers and products that can meet those needs, and they can effectively advocate and promote the firm online. These technologiesall employees to champion the firm. Forhave allowed v irtuallyNordstrom has policies to provide e mployees withexample, the fashion r etailerof social media marketingThis applicationand expectations.knowledge, d irection,governance can increase the overall social media marketing s uccess o f the firm (Nordstrom, 2015; Ross, Beath, & Sebastian, 2015).5.Limitations and future researchavenues forfruitfulSeveral limitationsto the current study s uggest p otentiallyapproach r eveals four d imensions o f strategicfuture research. First, the qualitativesocial media marketing and identifies the extreme points of each dimension. However,of differentto identify the impactfuture researchcould u se quantitative approachespositions on each of these dimensions. Research could also investigate the influenc of each dimension on firm or social media marketing p erformance. For example,studies could try to isolate the effect of each dimension on outcome variables such2013) or, m ore specifically,newconsumer–brand engagement (Schultz & Peltier,is themedia brand engagement (Hennig-Thurau et al., 2010). A second limitationover-representation of European (especially German) informants in the analyses. Prior research d iscusses cross-cultural differences in consumers' u se of social m edia(Bernoff &Li, 2008; World Newsmedia Network, 2015). Furthermore, extantresearch advocates for the adaptation of social media content to the targeted cult(Tsai &Men, 2012). T hus, caution should b ebased on differingconsumer profilestaken in extrapolating the framework to other cultural contexts. Future research mig determine w hether aspects of cultural or economic context add dimensions t o theapproaches r egardingproposed f ramework or whether they simply require differentthe four dimensions.Future research should also investigate how other characteristics, such as cultur the type of firm (e.g., B2B vs. B2C), the industry (e.g., financial services vs.“idealadvertising agency), company size, or available resources, influence a firm'ssocial media marketing. Finally,position” on each of the dimensions o f strategic-regulatory bodies (e.g.,future research could investigate the role of regulatory or selfon social media marketing g overnance a ndWord of Mouth Marketing A ssociation)how firms can create v alue and form core competencies b y superseding t hese requirements.6.ConclusionThis study sheds light on the complex nature of strategic social media marketingis too complex to be managed and executedSocial m edia marketing, in practice,-functional collaborations exclusively by a single individual or even department. Crossalong the four d imensions o f social media marketing a re necessary to successfullynavigate in this dynamic arena.中文译文：战略性社交媒体营销要素：整体框架 摘要 社交媒体营销是21世纪商业的一个组成部分。
网络互联网新媒体危机公关分析外文翻译文献
网络互联网新媒体危机公关分析外文翻译文献网络互联网新媒体危机公关分析外文翻译文献(文档含中英文对照即英文原文和中文翻译)原文：Blogging PR: An exploratory analysis of public relations weblogs Keywords:WeblogPublic relationsInteractivityUsabilityAbstract：Although there are ever more weblogs on the Internet, this is an area that has been little researched in public relations, and where they have been analyzed it has been as a tool for communication rather than a primary information source in the public relations body of knowledge. This paper provides an exploratory study of the structure and content of 67 blogs on public relations to determine what issues they deal with and whether they are a tool for the theoretical development of the ?eld. In addition to their content we have looked at the structure, usability and interactivity of the blogs.1. IntroductionBlogs are seen by some authors as major tools for online communication, whereas by others they are little more than experts’ opinion s on a given issue (Herrera & Celaya, 2006). They are such a recent medium (beginning in 1996) that the concept remains controversial and arguable (Barton, 2005). In any event their persuasive and informative function is of great relevance as they can obtain opinion leadership with a hugein?uence over public opinion. In this sense Sweetser and Metzgar (2007) have demonstrated that in crisis situations, people who read personal blogs have a lower perception of crisis for an organization.The rise of blogs seems to be unbridled and it is a phenomenon that is occurring in all knowledge ?e lds (Jenkins, 2006). There are currently over 60 million blogs in existence and 75,000 new ones each day (Cohen & Krishnamurthy, 2006). More than 14 million people worldwide keep a personal diary on the Internet and a further 100 million (one third of the active Web universe) read blogs habitually (Gordillo, 2007). Every six months theblogosphere population doubles, and it is today sixty times greater than three years ago. No communication medium has ever burgeoned so rapidly. Weblog writers produce 700,000 to 1.3million articles every day—almost one a second (Gordillo, 2007). Since their arrival blogs have been changing, as have their social perception, objectives and cultural, economic, political and media impact (Yang, 2007). Weblogs have diversi?ed and are developing in such diverse spheres as education, business, politics, journalism and public relations.According to Hallett (2005), the communicative use of weblogs in public relations has twofold foundations. On the one hand they enable professionals to analyze the market and ascertain the opinions of their audiences to gauge public opinion on a business, product or brand. On the other, they are a major technique for participating and giving opinions both personal and organizational, be it by posting co mments on other blogs or creating one’s own.This study, however, does not focus on analyzing corporateblogs, which are used as a public relations tool, but looks at blogs concerning public relations in which public relations or one of its activities is the main theme. Our aim is to analyze what public relations blogs are about, or what issues are dealt with in blog posts, in addition to any structural elements of this new communicative tool that may affect its ef?cacy to transmit information: objectives, structure and degree of usability, interactivity, and level of connectivity.2. MethodDatabases of public relations blogs are few and far between. One of the most comprehensive, and regularly updated, is the Online Public Relations directory, created by James H. Norton. We have chosen this database which encompasses a public relations blogs directory split into four categories: Public Relations General (67 blogs), Directories and Aggregators (7),Miscellaneous (3), and High-Tech PR (8). In order to avoid any bias resulting from the categorization criteria, for the purposes of this study we took 67 blogs from the Public Relations General category. The data collection was carried out between October 2006 and January 2007. Therefore, the sample selected for analysis consists of 67 blogs on public relations from around the world.For the data collection we drew up an analysis template that measures 50 items which were later categorized to create the main analysis variables. These variables were:(a) Author: The blogs were classi?ed as personal, organizational written by anemployee, and purely organizational and, therefore, impersonal.(b) Content: Analysis was carried out of both the issuesarising in the blog posts and the images or other resources. The content of blogs is tied up with its pursued objectives, which were also examined.(c) Interactivity: This measures the degree of user participation, according to the interactive resources available on the blog. These include: the option for external users to post comments or contact the blog author by e-mail, podcasting, audio and video downloads, sales of products and services, user surveys, and the possibility of subscribing.(d) Usability: This is a necessary requisite to develop ef?cient interactivity (Hallahan, 2001). This variable analyzes how easy it is to use the weblog for those who access it by means of: search engines on other blogs, internal search engines, list of previous ?les, list of most recent blog posts, and calendar.(e) Connectivity: This measures the extent to which the blog is linked to other websites, be it through other linked blogs or websites of interest.The analysis focuses on the descriptive statistical data on all of the items under study, in addition to the contingency tables and variable correlation. Given the characteristics of the study variables –largely nominal and ordinal –the Gamma index was used as the most suitable correlation index for the analysis.3. ResultsA look at the date when the blogs analyzed were created reveals that the lion’s share was set up very recently. Only 31.3% go back earlier than 2004. By contrast, 61.2% of the sample blogs were created between 2004 and the present. It was not possible to ascertain the creation date for ?ve blogs (7.5%).One of the de?ning paradigms of blogs is that they are written in real time. With this new medium we shall no longerspeak of frequency but of real time, of ongoing contributions. The upside of this is that they are more dynamic and enriched with a range of conversational styles, but they are lacking in contemplation (Orihuela, 2006). Despite these characteristics, over half of the blogs analyzed (53.7%) receive new blog posts around every ?ve days. Only 11.9% are updated or include new input on a daily basis.3.1. AuthorshipIn their study into corporate blogs Lee, Hwang, and Lee (2006) split them into ?ve categories: the employee blog, written by any worker in the company; the group b log, which is a workers’ blog kept not by one person alone but by aset of experts; the executive blog, written by management; the promotional blog, which is an impersonal corporate blog seeking to spark discussion on products and events; and lastly, the newsletter blog, which is also impersonal and aims to represent the company stance through its information. We have used this blog authorship classi?cation for our own study but brought it down to only three analysis categories: personal blogs, by public relations professionals; company blogs written by an employee, 2 either non-management or management; and public relations company blogs.The largest share (77.6%) of the blogs analyzed in this study is personal, written primarily by public relations professionals. Corporate blogs written by employees or management constitute a much smaller proportion (16.4%). Impersonal corporate blogs were by far the smallest group (4.5%). This data corroborates the fact that one of the main characteristics of blogs is that they are personal, and users seek this ‘human voice’ in their communication (Jenkins, 2006). Impersonal corporate blogsare not as widely accepted by the blogger community (Lee et al., 2006: p. 320) because they are seen as marketing tools or as simple ?lters from the public relations department.Table 1With regard to the type of personal blogs, these results match those found in other research. Herring, Scheidt, Bonus, and Wright (2004), in a study conducted in 2003 on a sample of 199 blogs, also observed that most blogs (70%) were personal. Indeed, according to this study, personal information is one of the de?ning characteristics of blogs.However, what is most striking in these results is the low percentage of corporate blogs written by employees, given the powerful communicative tool that they constitute for organizations. Some companies have caught on to their potential and encourage their staff to keep blogs. These contain personal, subjective communication that is not directly sent out by the company but by a third party who gives their own opinions and the information is therefore perceived as impartial and unbiased. However, the value of this type of communication lies not only in its impartiality but also in the personal information provided, which gives a human face to the company and builds up a positive community vision around it and its products (Lee et al., 2006).3.2. ContentTable 1 shows the main objectives of the blogs analyzed. As can be seen, most seek to comment upon topical affairs in public relations profession, as well as to voice personal opinions on these issues. Given that the blogs analyzed are largely personal, interest in the author’s contributions is understandable. Conversely, the low percentage of weblogs that aim to debate issues surrounding public relations theory is surprising.If we look at the c ontents we ?nd that 88.1% of the blogs analyzed contain comments on various aspects of public relations and 85.1% on other communicative affairs. Commentaries on blogs and communication in the blogosphere are also considerable (74.6%), albeit in a lower proportion. It is worth highlighting that comments on aspects of the author’s personal life, such as trips, hobbies, family and professional achievements, arise in 50.7% of the blogs. This reveals that weblogs are communicative tools with a strong personal emphasis in all areas discussed.Overall, this data suggests that blogs belonging to an organization are more serious and formal, in both their content and the blog posts. Moreover, they fundamentally provide information on their own company and publicize its website. This contrasts with personal blogs where the tone can range from the strictly formal to the colloquial.The results also reveal differences in the contents of professional and non-professional public relations blogs. The former explore issues in public relations and communication in general, as well as the blogosphere and the Internet. However, the blogs written by non-professionals provide opinions on advertising, television and other more informative aspects. These do not contain experiences b ut opinions and perception ofthe ?eld.Broadly speaking, there is no advertising on blogs. Although 41.8% of the sample includes banners, these are not advertising of the blog but traditionaladverts that have been added to blog posts to be highlighted, displayed or commented on from a marketing communications perspective. Therefore, they constitute advertising integrated into the user comments, with a high degree of subjectivity.Lastly, Table 2 shows the percentages of the main issues tackled in the blog posts on the weblogs analyzed. As is evident, 95.5% of the blogs discuss the blogosphere in their comments. These concern the importance of this new communicative tool, its characteristics and its use in public relations. The next most important are topics on Internet communication, in addition to the theory and practice of public relations, albeit from more of a professional than an academic or research-based stance.Table 2译文：博客公关：博客公共关系的探索性分析关键词：博客公共关系互动性可用性摘要：尽管微博在互联网上日益流行，但这仍是一个公共关系中很少涉足研究的领域。
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网络互联网新媒体危机公关分析外文翻译文献(文档含中英文对照即英文原文和中文翻译)原文：Blogging PR: An exploratory analysis of public relations weblogs Keywords:WeblogPublic relationsInteractivityUsabilityAbstract：Although there are ever more weblogs on the Internet, this is an area that has been little researched in public relations, and where they have been analyzed it has been as a tool for communication rather than a primary information source in the public relations body of knowledge. This paper provides an exploratory study of the structure and content of 67 blogs on public relations to determine what issues they deal with and whether they are a tool for the theoretical development of the field. In addition to their content we have looked at the structure, usability and interactivity of the blogs.1. IntroductionBlogs are seen by some authors as major tools for online communication, whereas by others they are little more than experts’ opinions on a given issue (Herrera & Celaya, 2006). They are such a recent medium (beginning in 1996) that the concept remains controversial and arguable (Barton, 2005). In any event their persuasive and informative function is of great relevance as they can obtain opinion leadership with a huge influence over public opinion. In this sense Sweetser and Metzgar (2007) have demonstrated that in crisis situations, people who read personal blogs have a lower perception of crisis for an organization.The rise of blogs seems to be unbridled and it is a phenomenon that is occurring in all knowledge fie lds (Jenkins, 2006). There are currently over 60 million blogs in existence and 75,000 new ones each day (Cohen & Krishnamurthy, 2006). More than 14 million people worldwide keep a personal diary on the Internet and a further 100 million (one third of the active Web universe) read blogs habitually (Gordillo, 2007). Every six months theblogosphere population doubles, and it is today sixty times greater than three years ago. No communication medium has ever burgeoned so rapidly. Weblog writers produce 700,000 to 1.3million articles every day—almost one a second (Gordillo, 2007). Since their arrival blogs have been changing, as have their social perception, objectives and cultural, economic, political and media impact (Yang, 2007). Weblogs have diversified and are developing in such diverse spheres as education, business, politics, journalism and public relations.According to Hallett (2005), the communicative use of weblogs in public relations has twofold foundations. On the one hand they enable professionals to analyze the market and ascertain the opinions of their audiences to gauge public opinion on a business, product or brand. On the other, they are a major technique for participating and giving opinions both personal and organizational, be it by posting co mments on other blogs or creating one’s own.This study, however, does not focus on analyzing corporate blogs, which are used as a public relations tool, but looks at blogs concerning public relations in which public relations or one of its activities is the main theme. Our aim is to analyze what public relations blogs are about, or what issues are dealt with in blog posts, in addition to any structural elements of this new communicative tool that may affect its efficacy to transmit information: objectives, structure and degree of usability, interactivity, and level of connectivity.2. MethodDatabases of public relations blogs are few and far between. One of the most comprehensive, and regularly updated, is the Online Public Relations directory, created by James H. Norton. We have chosen this database which encompasses a public relations blogs directory split into four categories: Public Relations General (67 blogs), Directories and Aggregators (7),Miscellaneous (3), and High-Tech PR (8). In order to avoid any bias resulting from the categorization criteria, for the purposes of this study we took 67 blogs from the Public Relations General category. The data collection was carried out between October 2006 and January 2007. Therefore, the sample selected for analysis consists of 67 blogs on public relations from around the world.For the data collection we drew up an analysis template that measures 50 items which were later categorized to create the main analysis variables. These variables were:(a) Author: The blogs were classified as personal, organizational written by anemployee, and purely organizational and, therefore, impersonal.(b) Content: Analysis was carried out of both the issues arising in the blog posts and the images or other resources. The content of blogs is tied up with its pursued objectives, which were also examined.(c) Interactivity: This measures the degree of user participation, according to the interactive resources available on the blog. These include: the option for external users to post comments or contact the blog author by e-mail, podcasting, audio and video downloads, sales of products and services, user surveys, and the possibility of subscribing.(d) Usability: This is a necessary requisite to develop efficient interactivity (Hallahan, 2001). This variable analyzes how easy it is to use the weblog for those who access it by means of: search engines on other blogs, internal search engines, list of previous files, list of most recent blog posts, and calendar.(e) Connectivity: This measures the extent to which the blog is linked to other websites, be it through other linked blogs or websites of interest.The analysis focuses on the descriptive statistical data on all of the items under study, in addition to the contingency tables and variable correlation. Given the characteristics of the study variables –largely nominal and ordinal –the Gamma index was used as the most suitable correlation index for the analysis.3. ResultsA look at the date when the blogs analyzed were created reveals that the lion’s share was set up very recently. Only 31.3% go back earlier than 2004. By contrast, 61.2% of the sample blogs were created between 2004 and the present. It was not possible to ascertain the creation date for five blogs (7.5%).One of the defining paradigms of blogs is that they are written in real time. With this new medium we shall no longer speak of frequency but of real time, of ongoing contributions. The upside of this is that they are more dynamic and enriched with a range of conversational styles, but they are lacking in contemplation (Orihuela, 2006). Despite these characteristics, over half of the blogs analyzed (53.7%) receive new blog posts around every five days. Only 11.9% are updated or include new input on a daily basis.3.1. AuthorshipIn their study into corporate blogs Lee, Hwang, and Lee (2006) split them into five categories: the employee blog, written by any worker in the company; the group blog, which is a workers’ blog kept not by one person alone but by aset of experts; the executive blog, written by management; the promotional blog, which is an impersonal corporate blog seeking to spark discussion on products and events; and lastly, the newsletter blog, which is also impersonal and aims to represent the company stance through its information. We have used this blog authorship classification for our own study but brought it down to only three analysis categories: personal blogs, by public relations professionals; company blogs written by an employee, 2 either non-management or management; and public relations company blogs.The largest share (77.6%) of the blogs analyzed in this study is personal, written primarily by public relations professionals. Corporate blogs written by employees or management constitute a much smaller proportion (16.4%). Impersonal corporate blogs were by far the smallest group (4.5%). This data corroborates the fact that one of the main characteristics of blogs is that they are personal, and users seek this ‘human voice’ in their communication (Jenkins, 2006). Impersonal corporate blogs are not as widely accepted by the blogger community (Lee et al., 2006: p. 320) because they are seen as marketing tools or as simple filters from the public relations department.Table 1With regard to the type of personal blogs, these results match those found in other research. Herring, Scheidt, Bonus, and Wright (2004), in a study conducted in 2003 on a sample of 199 blogs, also observed that most blogs (70%) were personal. Indeed, according to this study, personal information is one of the defining characteristics of blogs.However, what is most striking in these results is the low percentage of corporate blogs written by employees, given the powerful communicative tool that they constitute for organizations. Some companies have caught on to theirpotential and encourage their staff to keep blogs. These contain personal, subjective communication that is not directly sent out by the company but by a third party who gives their own opinions and the information is therefore perceived as impartial and unbiased. However, the value of this type of communication lies not only in its impartiality but also in the personal information provided, which gives a human face to the company and builds up a positive community vision around it and its products (Lee et al., 2006).3.2. ContentTable 1 shows the main objectives of the blogs analyzed. As can be seen, most seek to comment upon topical affairs in public relations profession, as well as to voice personal opinions on these issues. Given that the blogs analyzed are largely personal, interest in the author’s contributions is understandable. Conversely, the low percentage of weblogs that aim to debate issues surrounding public relations theory is surprising.If we look at the c ontents we find that 88.1% of the blogs analyzed contain comments on various aspects of public relations and 85.1% on other communicative affairs. Commentaries on blogs and communication in the blogosphere are also considerable (74.6%), albeit in a lower proportion. It is worth highlighting that comments on aspects of the author’s personal life, such as trips, hobbies, family and professional achievements, arise in 50.7% of the blogs. This reveals that weblogs are communicative tools with a strong personal emphasis in all areas discussed.Overall, this data suggests that blogs belonging to an organization are more serious and formal, in both their content and the blog posts. Moreover, they fundamentally provide information on their own company and publicize its website. This contrasts with personal blogs where the tone can range from the strictly formal to the colloquial.The results also reveal differences in the contents of professional and non-professional public relations blogs. The former explore issues in public relations and communication in general, as well as the blogosphere and the Internet. However, the blogs written by non-professionals provide opinions on advertising, television and other more informative aspects. These do not contain experiences b ut opinions and perception of the field.Broadly speaking, there is no advertising on blogs. Although 41.8% of the sample includes banners, these are not advertising of the blog but traditionaladverts that have been added to blog posts to be highlighted, displayed or commented on from a marketing communications perspective. Therefore, they constitute advertising integrated into the user comments, with a high degree of subjectivity.Lastly, Table 2 shows the percentages of the main issues tackled in the blog posts on the weblogs analyzed. As is evident, 95.5% of the blogs discuss the blogosphere in their comments. These concern the importance of this new communicative tool, its characteristics and its use in public relations. The next most important are topics on Internet communication, in addition to the theory and practice of public relations, albeit from more of a professional than an academic or research-based stance.Table 2译文：博客公关：博客公共关系的探索性分析关键词：博客公共关系互动性可用性摘要：尽管微博在互联网上日益流行，但这仍是一个公共关系中很少涉足研究的领域。