旅游酒店英语教案Lesson Two airport and arrival

Lesson Two: Airport & ArrivalPre-Class Preparation: make copies of Handouts 1 and 2 for each student.Objectives:1.To be familiar with the most frequently used vocabulary at an airport and on an airplane.2.To be able to understand the broadcasts at an airport.3.To be able to find the way around an airport.4.To be able to make good use of the services at an airport or on an airplane.5.To be able to go through the Customs on arrival independently.Warm-up: Airport Experience (5mins)Help students warm up naturally to the topic of the lesson by talking about a funny story you have had at an international airport. Briefly check whether your students had similar experiences.Activity One: At the Airport (10mins)Hand out the plan of the airport (Handout 1). Identify the departments and areas. What happens in each area? Ask students to give sentences.Activity Two: Role Play Check in your Baggage (20mins)Briefly review the airport procedure. What do you need to do on arrival at the airport? Ask students about check-in times, baggage (number of items and weight allowances), presentation of passport, tickets and visa’s, getting their boarding pass, the waiting room, and the boarding gate.Hand out the dialog (Handout 2), and put students into pairs. Students read in pairs taking the part of traveler and attendant. Start with the easier Dialog A. If all the students can do it, go on to the second one. Teach the following vocabulary before role-playing Dialog B: counter indicator, conveyor, surcharge, flammables, aerosols. Walk around and check their progress.Students should substitute some of their own ideas in to the role-play a third time around. Baggage weights and whether they can transfer items / have to pay excess baggage charges can be varied etc.Activity Three: Security check (10mins)Have one student walk to departures and show his/her boarding pass and passport to the person at the entry point. Then he walks to the security check. Yourself and a student should play the part of the security personnel.Security woman: Please put your bag on the conveyor and remove any metal objects,coins, keys, jewellery, mobile electrical or phone items from yourpockets and put them in the basket.John puts his backpack on the conveyor and places all items into thebasketSecurity woman: Walk through the gate please.John walks through and the alarm soundsSecurity man: Can you remove all items from all your pockets!John realises he forgot keys in his coat pocket and takes them out Security man: Please walk through the detector again.John walks through with no alarm this time and is scanned with a handheld detector by the security manSecurity man: OK go ahead.John collects his back pack and metal items from the basket and walksinto the main departures areaAsk students about their experiences or prompt them with their ideas on what might happen when they travel in future.Activity Three: Vocabulary Review (15mins)Introduce the question: ‘What do people usually do while they’re waiting at the airport?’Brainstorm.Eg: transportation, ATM, cash machine, currency exchange, bureau de change, cigarette lounge, smoking room, coffee shop, restaurant, duty free shop, perfume, alcohol, cigarettes, souvenirs, toys, chocolate, magazines, newspaper, watches, jewelry, t-shirtActivity Four: Catching my Flight (20mins)The following two tables show airline departures and arrivals. Refer to Study Guide P18 for Handout 3. Ask them to identify which table is for departures and which is for arrivals.Model the airport flight information broadcast for your students using the information below. Have them find the one that you read. Ask each student to write down the flight that he/she wants to take and note down on a piece of paper for you. Collect the paper.Have one student model the broadcast using information from the tables. At the end of each broadcast, students who are to catch the flight are supposed to stand up. Whoever stands up for the right flight should get one point. Whoever stands up for the wrong flight should lose one point.Scheduled Airline Flight From Terminal Gate Status Time09:4610:0310:0010:0810:1510:1810:1210:52 Airline Flight Sched Sched Revised Departing to Terminal Remarks(Note: If students have difficulty with the order of announcement, Explain that the tannoy system is often tinny in sound and hard to understand at airports with echo problems at times.)Activity Five: Welcome aboard! (20mins)Prior to take-off, the flight captain (The Teacher) welcomes passengers aboard. The air steward/stewardess (The Teacher) will then go through safety procedures. Refer to Study Guide P19 for Handout 4with the following pictures. Review the related vocabulary of the aircraft interior: overhead luggage lockers, sky chart/TV monitors, aisle/gangway, bathroom, safety exits.Have students discuss what they will do on the flight. For example, in-flight meals, drinks and entertainment. Extra requests, blankets, filling out Immigration cards before landing…Activity Six: Arrival (15mins)In this activity, students will go through the Customs. Model the following dialog for them. Then put them in pairs, have them work out a similar dialog between an attendant and a tourist. Pick one pair to role play in front of the class.Dialog: Immigration ControlAttendant: May I see your passport and landing card, please?Traveler: What's a landing card?A:This form. Can you fill it in please? So, where do you come from?T: From China.A:What's the purpose of your traveling?T: I'm going to .A: Where will you be staying?T: .A: Anything to declare?T: No, nothing.A: Have a pleasant stay.Wind-down Activity: Role Play (5mins)This is a back-up activity if you have extra time before the end of the class.Organize booking a flight with a travel agent. You should arrange the destination, times, dates, and economy or business class seat. What else might you need to consider? One person plays the part of the agent, the other the customer.Web International Headquarters Education Department Tourism and Hospitality English Course Handout 1ED1.0 WB-EDU-T&HTP2-2005/4 Page 5 of 8Dialog A:Traveler: Excuse me, can I check in now?Attendant: Of course. Would you please give me your passport and ticket?T: Sure, here you are.A: Do you have any luggage?T: No, only my briefcase.A: Would you prefer a window seat or an aisle seat?T: A window seat, please.A: Here are your boarding card, ticket and passport. Your seat number is 12B and the boarding time will be 16:30 at Gate 35.T: Thanks a lot.Dialog B:Check in attendant: Next please. May I see your passport and boarding pass please? Traveler: Yes, here they are.A: How many items are you carrying sir?T: Two suitcases and one piece of hand luggage.A: Have you left any bags unattended or out of sight. Has anybody asked you to carry any items for them at all at the airport?T: No, not at all.A: Please put your case on the conveyor belt.(22 kg weight is displayed on the counter indicator, the case is carried forward)A: Please put your second case on the conveyor. (10 kg weight is displayed on the counter indicator ) I’m sorry sir, but your baggage is overweight by 2kg. You must pay a surcharge of £30.00 or leave some items behind.(The case is held on conveyor then moved aside by attendant)A: Please place your hand baggage on the conveyor.(3 kg is displayed on the weight indicator)T: I’m very sorry, may I ask what the hand luggage weight limit is?A: 5 kg sir.T: Is it possible I can move some small items to my backpack.A: OK, if you’re quick. I have to remind you no batteries or flammables, gases or aerosols may be carried.T: Thank you miss, I really appreciate this, it’s saving me money and trouble.A: Here is your passport and boarding card. Please hurry with your suitcase.T: Thank you.(John hurries to take 2 books from his suitcase)09:4610:0310:0010:0810:1510:1810:1210:52Airline Flight Sched Sched Revised Departing to Terminal Remarks(Note: If students have difficulty with the order of announcement, Explain that the tannoy system is often tinny in sound and hard to understand at airports with echo problems at times.)Handout 4。