project 1 酒店英语教案

《酒店服务英语》课程单元教学设计
一、基本信息(basic information)
1. 本次课项目：Project 1 Body care Service
2.核心能力目标：
Make students be able to introduce body care services and facilities to the guests Make students be able to show the points for attention to the body care guests
3. 知识目标：
Make students’master some words and phrases related to body care facilities and services.
Make students master some useful patterns and expressions of recommending the body care service and facilities to guests.
4. 情感目标：
Help student to be more confident and positive in study and work.
5. 素质目标:
Train students’ ability of communication and cooperation.
Make students more qualified and professional in their field through learning and practice.
6. 能力训练任务（Capability training task）：
Make an introduction of body care facilities to guests.
7.教学场地：Training room
8．物品准备：Related teaching staff and PPT
9. 授课说明（teaching introduction）：This course aims to improve students’ practical abilities in introducing some healthcare activities and facilities in an hotel to guests through imitating and practicing. Teacher plays a role of guiding and organizing the activities on class to train the professional operation ability of students. There are various teaching methods applied in the class to make this teaching process more effective.
二、能力训练设计（capability training design）
Step 1：Warming-up（3 minus）
让学生说出酒店所提供的常见的娱乐健身服务项目。

目的：明确单元教学重点—健身娱乐。

Step 2：Leading-in the project（2 minus）
教师布置本节课任务：（为客人介绍康体服务）
情境：向客人推荐康体服务设施。

Step 3: Practice --Students’trying to work out a dialogue by themselves (8 minus)
学生分组试做本对话，然后挑出两名同学当服务和外宾进行对话，让其他同学仔细听发现问题和不足。

目的：通过学生的试做过程让其联系实际工作经验，丰富英语表达能力，体现了建构主义学习观。

Step 4：Teachers’ demonstrating and explaining（10 minus）
1.学生讨论归纳为客人介绍康体设施及活动的相关表达方式。

2.教师模拟康体中心服务员向外宾介绍服务项目与设施使用规则。

Point for attention
Please wear sports shoes into the fitness area to protect the floor. Please don't talk loudly and don't litter anywhere to keep the indoor environment clean and tidy. Please go to the smoking area If you want to smoke. Secondly,please take good care of the fitness equipments in this fitness center.
When you use these equipments, please don’t push and shake them hardly and standardize your operation according to the using methods.
As you feel abnormal in the use of the fitness equipment, please stop the movement immediately .
Finally, please exercise properly according to your physical conditions and avoid being overtired. Wish you have a good time in this fitness center
3.讲解关键句子，使学生掌握多种表达方式。

接待——Welcome to our club, what can I do for you?
Do you like to have a try in our club, sir ?
介绍——We have the latest recreational sports apparatus.
The depth is from 1.8 meters to 3 meters. You could swim in the shallow
area. And if you need guidance, we have professional coach to supervise
your activities
The service hour of hotel swimming pool is from.. to …and we charge…
for per hour.
道别——You’re welcome. See you then.
Have a good time.
Please enjoy it!
Step 5：Students’ mocking practice in groups with the teachers’ guide（5minus）目的：体会角色，进一步巩固健身中心服务接待的能力，训练张口能力和应变能力。

任务一：练习掌握关键句子
学生两人一组，互换角色进行会话练习，掌握关键句子。

任务二：程序训练
利用真实场景，分角色与外宾模拟对话，
教师巡回点拨、指导；教师根据发现的问题集中讲解，学生再对话练习。

Step 6：Class demonstration and feedback control（10 minus）
目的：学生体验成果，进一步发现问题，明确努力方向。

分别请几位学生与外教模拟客人进店咨询情境；师生共同观察；
师生共同点评，指出存在问题，尤其是表情、眼神、动作等具体细节
语表达方式，力争使学生会用规范的服务，并注意语气的运用，进一明确目标。

Homework（5 minus）
同学课后继续练习健身中心服务的对话，熟练掌握关于健身服务中心服务的其它相关内容，如（泳池、场馆等）。