史上最全剑桥商务英语BEC考试资料
剑桥商务英语复习材料
剑桥商务英语复习材料
1.《剑桥商务英语高级口语》：这本书是针对剑桥商务英语高级口语考试的复习指南。
里面包含了大量的口语练习题和模拟对话，帮助你提高在商务场景下的口语表达能力。
2.《剑桥商务英语高级写作》：这本书主要针对剑桥商务英语高级写作考试。
它提供了大量的写作练习题和范文，并提供了写作技巧和策略，帮助你提高商务英语写作水平。
3.《剑桥商务英语高级听力》：这本书集中训练剑桥商务英语高级听力能力。
它包含了大量的听力练习题和听力材料，并提供了听力技巧和策略，帮助你提高商务英语听力水平。
4.《剑桥商务英语高级阅读》：这本书是剑桥商务英语高级阅读考试的复习指南。
它提供了大量的阅读练习题和阅读材料，并提供了阅读技巧和策略，帮助你提高商务英语阅读水平。
5.《剑桥商务英语高级词汇与语法》：这本书针对剑桥商务英语高级词汇和语法进行复习。
它提供了词汇和语法的练习题，并提供了详细的解释和答案解析，帮助你巩固商务英语的词汇和语法知识。
此外，你还可以通过参加剑桥商务英语模拟考试或参加商务英语培训班来进行系统的复习和练习，提高自己的商务英语能力。
bec中级考试试题库
bec中级考试试题库BEC（Business English Certificate）中级考试是专为非英语国家中希望提高商务英语水平的人士设计的，它涵盖了商务环境中的听、说、读、写四个方面。
以下是BEC中级考试试题库的模拟内容，供参考：BEC中级考试模拟试题库一、听力部分Section A：短对话理解1. 听下面的对话，选择正确的答案。
- 问题：What is the man's job?- 对话：Woman: "I heard you're working at the newmarketing firm downtown."Man: "Yes, I'm a marketing specialist there."2. 听下面的对话，选择正确的答案。
- 问题：Why is the woman upset?- 对话：Woman: "I can't believe the company didn't give us a raise this year."Man: "I know, it's disappointing."Section B：长对话理解听下面的长对话，回答以下问题：- 问题1：What is the main topic of the meeting?- 问题2：What is the woman's suggestion for improving sales?二、阅读部分Section A：快速阅读阅读以下商务邮件，回答以下问题：- 问题1：What is the purpose of the email?- 问题2：What is the deadline for the project mentioned?Section B：深度阅读阅读以下商务报告，回答以下问题：- 问题1：What are the main findings of the report?- 问题2：What recommendations does the report make for the company's future?三、写作部分Task 1：商务邮件撰写根据以下情景撰写一封商务邮件：- 情景：你是一家国际公司的市场部经理，需要给潜在客户发送一封介绍公司产品并邀请他们参加产品展示会的邮件。
BEC高级考试精华资料汇总
BEC高级考试精华资料汇总
为方便大家对BEC的复习，为大家分享一下BEC考试最新最全的复习资料。
为了节省篇幅空间，方便阅读，所以按照以下方式清晰呈现。
大家下载文章后ctrl+单击左键即可查看内容，
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值得收藏。
1.BEC高级考试考试基础介绍
2.BEC高级自学教程
3.BEC高级口语复习整理
4.BEC高级写作指导
5.BEC高级口语考试技巧整理
6.BEC高级口语复习指导
7.BEC高级口语考试真题整理
8.BEC高级考试必备词汇
9.BEC高级考试真题&答案（一）
10.BEC高级考试真题&答案（二）
11.BEC高级考试真题&答案（三）
12.BEC高级考试真题&答案（四）
13.BEC中高级写作常用词汇整理（持续更新...）
14. BEC口语中高频犯错词汇小整理
15.BEC高级写作范文汇总
16.BEC高级口语考试-问题的讨论和解决题型答题技巧
17.BEC高级听力答题技巧整理
18.BEC考试中高级考试词汇整理（共13期）
19.商务口语900句经典资料分享
20. BEC口语考试-问题讨论&解决复习指导
21.BEC口语考试-话题讨论部分复习指导
22.BEC口语考试第一部分-个人信息询问复习指导
23.BEC高级听力答题技巧
24.BEC高级考试必备词汇
25.BEC阅读答题技巧-抓住连词
26.BEC听力高频短语整理
27.BEC口语备考策略整理
28.BEC高级写作材料
祝大家考试顺利。
以上资料绝对经典，值得收藏！。
剑桥商务英语资料
剑桥商务英语证书（BEC）考试是一种全新的实用型考试，侧重考察真实工作环境中的英语交流能力，专为广大商务英语学习者量身定做，获得全球众多教育机构及企业的认可，并将其作为入学考试或招聘录用的英语语言水平要求。
《新编剑桥商务英语（学生用书）》（初级）是旨在为BEC Preliminary考试提供全面有效复习的学生用书。
BEC考试入门帖——剑桥商务，职场铺路（BEC考试常见问题解答）剑桥商务英语（BEC）官方考试手册（初中高级）剑桥商务英语（BEC）官方考试报告（初中高级）——通过率官方数据剑桥商务英语教师手册（剑桥大学出版社）考前阅读帖之答题卡填涂须知考前阅读帖之压惊篇——岂曰无衣，与子同袍教材篇新编剑桥商务英语初级第三版：[/color]学生用书及配套听力教师用书同步辅导新编剑桥商务英语中级第三版：学生用书学生用书配套听力mp3教师用书同步辅导新编剑桥商务英语高级第三版:学生用书学生用书配套听力mp3教师用书同步辅导[color=darkorange]新编剑桥商务英语口试必备手册（中高级）新编剑桥商务英语初级学生用书•教师用书•同步辅导三册全集（第二版）初级学生用书第二版配套听力mp3新编剑桥商务英语中级第二版：学生用书学生用书配套听力教师用书同步辅导新编剑桥商务英语高级第二版：学生用书学生用书配套听力教师用书同步辅导环球高级商务英语讲义（针对经科教材第二版）BEC中级模拟试题册听力mp3下载BEC高级模拟试题册听力mp3下载TEST BIBLE：30天突破BEC高级1000题[商务英语BEC]剑桥商务英语证书(BEC)30天突破听力材料：[初级+中级+高级][全]新编剑桥商务英语高级自测练习及解答（附配套听力）人邮版新剑桥商务英语高级课本配套听力mp3新编剑桥商务英语初级mp3(华夏版)BEC高级英文原版教程每日商务英语——全书PDF新版剑桥大学出版社——商业交流英语剑桥商务英语授课教案剑桥高级英语语法书第二版（PDF）李朝——使用商务英语翻译教程BASIC ENGLISH USAGE_OXFORD真题篇剑桥BEC真题集（中级）第二辑剑桥BEC真题集（中级）第二辑配套听力剑桥BEC真题集（中级）第三辑剑桥BEC真题集（中级）第三辑配套听力剑桥BEC真题集（中级）第四辑剑桥BEC真题集（中级）第四辑配套听力剑桥BEC真题集（中级）第二、三辑听力下载（附件形式）剑桥BEC真题集（高级）第二辑剑桥BEC真题集（高级）第二辑配套听力剑桥BEC真题集（高级）第三辑剑桥BEC真题集（高级）第三辑配套听力剑桥BEC真题集（高级）第四辑剑桥BEC真题集（高级）第四辑配套听力剑桥BEC真题集（初级）第三辑听力mp3BEC中级真题听力原文及作文范文(精致word版，适合打印朗读背诵）新东方商务英语考试学习资料大全【强力推荐】新东方BEC中高级备考伴侣强化班网络课程BEC真题详细解析系列之一：第四辑T1P1公司的明日之星BEC真题详细解析系列之二：第四辑T1P2 收购（关于7选6）BEC真题详细解析系列之三：第四辑T1P3 工作场所的创造力BEC真题详细解析系列之四：第四辑T1P4 电子商务的成功秘诀BEC真题详细解析系列之五：第四辑T1P5 客户会议（改错题）BEC真题详细解析系列之六：第四辑T2P1 OutsourcingBEC真题详细解析系列之七：第四辑T2P2 最合适的人BEC真题详细解析系列之八：第四辑T2P3 Critical PathBEC真题详细解析系列之九：第四辑T2P4 Fighting FitBEC真题详细解析系列之十：第四辑T2P5 面对艰难时刻BEC真题详细解析系列之十一：第四辑T3P1 定价BEC真题详细解析系列之十二：第四辑T3P2 猎头公司BEC真题详细解析系列之十三：第四辑T3P3 劝的艺术BEC真题详细解析系列之十四：第四辑T3P4 在线交易BEC真题详细解析系列之十五：第四辑T3P5 年度进步总结BEC真题详细解析系列之十六：第四辑T4P1 处理收购BEC真题详细解析系列之十七：第四辑T4P2 当两个品牌强于一个BEC真题详细解析系列之十八：第四辑T4P3 说顾客的语言BEC真题详细解析系列之十九：第四辑T4P4 胜利的又一年BEC真题详细解析系列之二十：第四辑T4P5 无纸化办公室神话BEC真题详细解析系列之二十一：第二辑T1P1 coachingBEC真题详细解析系列之二十二：第二辑T1P2 自助餐领域BEC真题详细解析系列之二十三：第二辑T1P3 怎样开发自己BEC真题详细解析系列之二十四：第二辑T1P4 PlanningBEC真题详细解析系列之二十五：第二辑T1P5 客户服务总监BEC真题详细解析系列之二十六：第二辑T2P1 ListeningBEC真题详细解析系列之二十七：第二辑T2P2 找到合适的人BEC真题详细解析系列之二十八：第二辑T2P3 百货商店魔力BEC真题详细解析系列之二十九：第二辑T2P4 处理好与上司的关系BEC真题详细解析系列之三十：第二辑T2P5 年度个人助理BEC真题详细解析系列之三十一：第二辑T3P1 管理你的老板BEC真题详细解析系列之三十二：第二辑T3P2 SELL SELL SELLBEC真题详细解析系列之三十三：第二辑T3P3 团队合作的麻烦BEC真题详细解析系列之三十四：第二辑T3P4 人力资源政策BEC真题详细解析系列之三十五：第二辑T3P5 起作用的会议BEC真题详细解析系列之三十六：第二辑T4P1 连锁BEC真题详细解析系列之三十七：第二辑T4P2 员工评估BEC真题详细解析系列之三十八：第二辑T4P3 市场准入—先驱者BEC真题详细解析系列之三十九：第二辑T4P4 Business Meeting BEC真题详细解析系列之四十：第二辑T4P5 何时招人？BEC真题详细解析系列之四十一：第三辑T1P1 关于Flacks公司的BEC真题详细解析系列之四十二：第三辑T1P2 评估董事局的表现BEC真题详细解析系列之四十三：第三辑T1P3 跨洋英国公司BEC真题详细解析系列之四十五：第三辑T1P5 消费者行为BEC真题详细解析系列之四十六：第三辑T2P1 成功的时间管理BEC真题详细解析系列之四十七：第三辑T2P2 员工评估BEC真题详细解析系列之四十八：第三辑T2P3 IT行业的问题BEC真题详细解析系列之四十九：第三辑T2P4 主席报告BEC真题详细解析系列之五十：第三辑T2P5 职业论坛BEC真题详细解析系列之五十一：第三辑T3P1 年度企业家大奖BEC真题详细解析系列之五十二：第三辑T3P2 制定评估计划BEC真题详细解析系列之五十三：第三辑T3P3 天才，还是浪费时间？BEC真题详细解析系列之五十四：第三辑T3P4 培训获益BEC真题详细解析系列之五十五：第三辑T3P5 更好的进行键盘输入BEC真题详细解析系列之五十六：第三辑 T4P1 SunToursBEC真题详细解析系列之五十七：第三辑T4P2 人力资源管理BEC真题详细解析系列之五十八：第三辑T4P3 实现成功的合并BEC真题详细解析系列之五十九：第三辑T4P4 有想法的银行BEC真题详细解析系列之六十：第三辑T4P5 处理花费词汇篇：PASS BEC新编剑桥商务英语难词解译(经科版,陈小慰)BEC中级词汇技巧一本通BEC中级词汇技巧一本通全套mp3BEC中高级词汇大全新东方沈昂最新BEC核心词汇例解学习汇总BEC考试词汇超完美打印版BEC高频词汇pdfBEC高级高频词汇（有词组和例句，供打印）BEC中级考试核心词汇（精彩例句版）BEC词汇表（上海新东方老师精心总结）Business vocabulary in use（advanced）最新剑桥商务英语词汇表——剑桥出版社08年版商务英语必备核心词汇（出自课本，初级入门篇）听力篇：BEC听力精华关键点总结（出自某培训机构）剑桥商务英语BEC中级听力讲义BEC中级听力——高媛媛bec中级辅导（听力阅读口语写作）[商务英语BEC][口语]听力口语篇[商务英语BEC][经验]商务英语证书考试及其听力考试浅谈[商务英语BEC][听力]中级听力分册[商务英语BEC][听力]高级听力分册[商务英语BEC][听力]剑桥听力文本1-6[商务英语BEC][听力]BEC中级听力全真试题及答案剑桥商务英语BEC高级考试辅导(听力口语)商务英语BEC听力水平提高的方法剑桥商务英语（BEC）听力考试应试技巧剑桥商务英语BEC中级听力精品讲义阅读篇：剑桥商务英语（bec）中级阅读全真试题(彩色版)商务英语bec高级：极速阅读[PDF+WORD双版本]bec中级阅读_新东方耿耿恩波机构BEC高级阅读讲义剑桥商务英语（bec）中级阅读全真试题商务英语高级阅读真题[商务英语BEC][阅读]中级阅读全真试题[商务英语BEC][阅读]中级阅读分册[商务英语BEC][阅读]剑桥商务英语阅读全真试题及答案[商务英语BEC][阅读]高级阅读分册[商务英语BEC][阅读]Reading[商务英语BEC][阅读]Reading－five 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[商务英语].Business.English.CD.4.-.Negotiations.iso [商务英语].Business.English.CD.3.-.Meetings.iso [商务英语].Business.English.CD.2.-.Telephoning.iso [商务英语].Business.English.CD.1.-.Testing.iso Liveabc.商务英语必备1000字1.X脱口说-商务英语口语商务计划书写作汇总话题商务英语终级汇总。
BEC全真试题参考答案及听力文字材料_BEC_
BEC全真试题参考答案及听力文字材料READING1. C2. B3.A4.B5.A6.D 7C 8.F 9.G 10.E 11.B 12.C 13.D 14.G 15.F 16.B 17.C 18.A 19.G 20.E 21.D 22.A 23.C 24.B 25.C 26.D 27.B 28.A 29.B 30.D 31.B 32.A 33.A 34.B 35.D 36.THERE 37.CORRECT 38.ARE 39.CORRECT 40.TO 41.IMPORTANT 42.FIND 43.INCLUDING 44.IS 45.THOROUGHLYWRITINGLISTENING1.Worldwide Holidays2.invitation cards3.business reception4.4005.Marketing Manager6.Sales Planning7. foreign languages8. 3 July9.rising costs 10. department budgets 11. buildings manager 12. laptop 13. D 14.F 15.C 16.G 17.A 18.C 19.H 20.E 21.A 22.D 23.C 24.B 25.C 26.B 27.B 28.C 29.A 30.BTranscriptsPart I1.F: Good morning, Lewis & Thorn Printers.M: Hello, it’s Oliver Martin here. Can I speak to Mark Hanson?F: I’m afraid he is not in the office now. Can I take a message?M: Yes, I’m phoning from Worldwide Holidays. I made an order recently. Mark was dealing with it. There were several things, mainly brochures and pricelists. We’ve received those and they are fine, but we haven’t got the invitation cards that were ordered.F: When did you order them?M: It was about a week ago, last Thursday, I think. But it’srather urgent now. They’re for a business reception at the end of the month. And they need to be sent to the tour operators and hotel managers.F: We’re quite busy at the moment, but I’m sure he’ll get them to you for tomorrow. How is it for?M: It was originally 300, but can you make that 400? We may need more than we thought.F: Yes. Fine. Has Mark the details?M: He should have. If there’s a problem, I can fax them.F: Thanks, Mr. Martin. I’ll phone you if we need them.2.F: Hello, Mike. It’s Carrion here. I’ve just been reading the paper and the job in there with Alba, the publishing group. I think it will be perfect for you.M: Oh, what’s t he job?F: They want a marketing manager. Isn’t that the kind of thing you’re looking for?M: Yes. Does it say what the job involves?F: There’s a quite a big job description, but the main thing seems to be that you’ll be in charge of sales planning. Sounds quite interesting.M: Well, it will be better than the administration work I’m doing at the moment. What sort of qualifications are they looking for? I suppose they want you to have an MBA.F: No, there’s nothing here about that. But it does say that they’re looking for someone who can speak foreign languages. Well, that’s OK for you because you’ve lived abroad and you speak German, don’t you?M: Yes, and Spanish, too. When do the applications have tobe in by?F: What’s it today? The 9th of June. So you’ve plenty to time. The 3rd of July is the closing date. Do you want me to fax you the adverts so you can see yourself.M: Yes. That’ll be great. Thanks.F: OK. I’ll do it now.3.M: Hello! Mike here.F: Mike. It’s Angela.M: Oh, Hi.M: Oh, look, Mike. I’m phoning because I’m quite worried about last month’s figures.M: They don’t make pretty reading, do they?F: No, they don’t. I think we need to have a meeting to talk about the rising costs.M: Sounds like a good idea. When were you thinking of?F: As soon as possible. I think we should try to put together new department budgets. Each department will then have set limits for their spending.M: Yes. I’m sure that will help. Who would you specially like to have at the meeting?F: Well, us, obviously. And can you make sure that the sales coordinator is available. And also the buildings manager? We’ll need their input.M: Sure. I’ll get on to them. And I’ll book the boardroom.F: Oh, can you make sure that there’ll be a laptop available there on the day. I’d like to show the figures for this year and last year.M: No problem. I’ll get back to you later to confirm the details.F: Fine. Thanks.Part II13. Very useful indeed! The general manager and the research director showed us around their high-tech production unit and there was a presentation of some of the products they’re planning. They’re certainly coming up with plans for some innovative products. I’m fairly sure we can come to some agreement about working together on at least two of them, though there’ll be some hard bargaining, I should think.14. They were really excellent. The best group I’ve ever worked with. I was able to cover the theoretical ground very quickly and got to the practical stuff earlier than I’d expected. This meant that they had much more practice than other groups and won’t need too much support from us, even in the initial stage of using the program.15. They weren’t easy, Mark. They were not easy! They asked us extremely detailed questions about our products and our ability to meet deadlines. In fact, at one point I thought we’re going to have to withdraw because it looked as if we wouldn’t be able to meet all their requirements. But then they made a number of concessions. In the end I think we’ve managed to get a good deal. Certainly it’s the biggest contract I’ve been involved with.16.The first day was particularly useful because there were some interesting speakers, mainly from big multinationals, talking on such as I’m interested in, like the international aspects of industrial relations and employment law. Then in the evening I had some extremely interesting conversations withspeakers. I hope there’ll useful contacts in the future. But other delegates thought it wasn’t very well attended, because the organizers ad decided against having an exhibition area so fewer people came.17. We revealed the month’s work and discussed next month’s targets. We decided that we definitely need some extra help with the personnel selection because there’s just too much for one person. Generally I think we’re a pretty good team. Of course there’re a few problems now and again, but we always discuss them in a very calm and sensible way and come up with solutions that work, so far, anyway.18. All I can say is that I’d stood out as the best applican t straight away or they took an instant dislike to me. I’d expected it to last at least 45 minutes, and possibly to involve 2 sessions. But I left I managed to go for a swim and do some shopping before I got back to the office for lunch.19. I’ve b een over all the obvious things I knew they would ask me with a colleague and I practiced all my answers over and over again. I felt sure I could deal with anything they’d put to me. Well, they started asking me what I though my weaknesses were. I just had n’t prepared for that, but because I had done so much preparation for other questions I managed to come up with a really good answer.20. Well, I got there and I thought I am really well prepared for this. I was wearing my best suit. I arrived on time and so did the other three applicants. But they kept us waiting for an hour and a half while they tried to sort themselves out. By the time I went I was so patient with the company I didn’t want the job any more.21. It’s fine, isn’t it. I can do it now. I knew what they weregoing to ask me. But when you are under all that pressure and all those questions are coming at you, something let you down. And whatever you say, you know you haven’t got the message across right and they haven’t understo od what you really meant. If only could get a second chance.22. I got home late from the meeting than I before () andI was really tired, but I lay awake all night. I guess I should have thought more carefully about wearing the right sort of things. But I was a bit disorganized and rushed out of the flat as if it was just an ordinary day and then felt like an odd one out when I got there and saw everyone else in suits. I was so embarrassed.Part IIIF: With me today is Peter Williams from Kingston University. Welcome! Peter.M: Thank you.F: Peter, you recently a large research study on training in small businesses. What made you focus on small businesses? After all, most of your experience has been with the huge multinational Cleantex. And in fact you eventually you ran their training department, didn’t you?M: Well, you are partly right. You see, when I joined the university a year ago they wanted me to start a training program for small businesses. I’d j ust sold my own small business, which I’d started when I left Cleantex. The 8 years I ran my own business taught me more about training than all my years with Cleantex. But I felt I couldn’t base a training program on my experience alone. So I decided to do research first.F: And how much training did you find in most small companies. Can they afford to do much training?M: Well, firstly small businesses are often accused of notdoing enough training. But that is the opinion of big businesses of course. It’s true that the government is encouraging small firms to increase their training budgets. They’re trying to introduce financial assistance for this. But I have to say I find lots of training going on. The real problem is that most small bu sinesses don’t always know how much training they’re providing or how much it’s actually costing them.F: But surely businesses have budgets and training records.M: Unfortunately most small companies don’t set aside a specific training b udget. It’s not that they don’t want to spend the money but that they operate differently. You see, things change very quickly in small firms and it’s impossible to predict the training needs. An employee can be moved to a new project very suddenly and then training has to be organized within days. And most small businesses prefer to use their experienced staff to do any training on the job.F: Did you manage to work out the costs of training?M: Well, it took time to work out the indirect costs. You see, most small business managers don’t include these costs in their calculations. Most of them keep records of obvious expenses, like, many expenses like external courses, travel, training manual, and videos, etc. But not many firms have specific training accounts and they don’t include the time managers spend on training, waste of materials, lost of productivity and so on. I spent hours with company accountants trying to see where these hidden costs were.F: How much are small firms spending on training?M: More than half of the businesses I surveyed spent at least 1% of their annual salary bill on training. And some of these spentup to 5% of their pay roll. In fact smaller firms are investing on average over 10% more on training per employee than larger firms.F: How good is that training?M: As I said, small firms usually get an experienced employee to show new staff how to do that job. This can be useful if the person is carefully selected and well-trai ned himself. But it’s not really enough. The trainee needs to do the job with the experienced employee on hand for guidance and feedback. This gets trainees much better skills than any packaged courses.F: And has your study helped you plan new courses for small businesses?M: Definitely. I now understand what they want and how they want it delivered. I now know that small firms were only investing in training if it immediately helped their enterprise. But most formal training focuses on long-term business needs. Most small businesses can’t plan far ahead. They want direct results from training in skills they need now. New technologies and IT skills are identified as a priority by all the firms I surveyed.F: What is the first course the university offer small businesses?M: Up till now most of short courses for companies in general have dealt with helping businesses grow. These aren’t really appropriate for small companies as growth can be very risky for them. They obviously need to grow but they’re afraid of fast growth. I’m going to start with courses on IT and software the small companies are likely to require because of the business growth to come later. And they’ll need to be changed to make them more relevant to small businesses.F: Well, I wish you every success with the course.。
剑桥商务英语证书考试（BEC）-第2章剑桥商务英语证书考试（BEC）高级真题及详解（第3辑）-Te
剑桥商务英语证书考试（BEC）-第2章剑桥商务英语证书考试（BEC）⾼级真题及详解（第3辑）-TeTest 3READING 1 hourPART ONEQuestions 1-8Look at the statements below and at the five extracts on the opposite page from the annual reports of five mobile phone companies.Which company (A, B, C, D or E) does each statement (1-8) refer toFor each statement (1-8), mark one letter (A, B, C, D or E) on your Answer Sheet. You will need to use some of these letters more than once.There is an example at the beginning, (0).Example:0 This company has no direct competition.1 This company is still making a financial loss.2 This company is having part of its business handled by an outside agency.3 This company has grown without undue expense.4 This company is trying to find out what the market response will be to a newproduct.5 This company continues to lose customers.6 This company aims to target a specific group of consumers.7 This company is finding it less expensive than before to attract new customers.8 This company has rationalized its outlets.AOur management team is dedicated to delivering operational excellence and improved profitability. In the coming year, we will focus our marketing on professional young adults, who represent the high value segment of the market and who according to independent research are most likely to adopt our more advanced mobile data products. Customer retention is central to our strategy, and we have been successful in reversing the customer loss of recent years by loyalty and upgrade schemes. A restructuring programme, resulting from changing marketing conditions, has seen our workforce scaled down to 6,100 people. BAs the only network operator in the country, our marketing is aimed at expanding the size of the market. In the business sector, we have targeted small and medium-sized businesses by offering standardised services, and large customersby offering tailored telecommunications solutions. We have been at the forefront of introducing new telecommunications technology and services and have recently distributed 150 of our most advanced handsets to customers to assess the likely demand for advanced data services. Last year, the industry recognized our achievement when we won a national award for technological progress.CA new management team has driven our improved performance here. It is committed to bringing the business into profitability within three years after reaching break-even point in the next financial year. We are focused on delivering rising levels of customer service and an improvement in the quality and utilization of our network. Good progress has been made on all these fronts. The cost of acquiring new subscribers has been reduced and new tariffs have been introduced to encourage greater use of the phone in the late evening.DWe have continued to expand our network in a cost-efficient manner and have consolidated our retail section by combining our four wholly-owned retail businesses into a single operating unit. We expect this to enhance our operational effectiveness and the consistency of our service. Our ambition is to give customers the best retail experience possible. We were, therefore, delighted earlier this yearwhen we won a major European award for customer service. This was particularly pleasing to us as we have always given high priority to customer satisfaction and operational excellence.EHere, we are focused on continuously realizing cost efficiencies as well as improving the level of customer satisfaction and retention. We have already taken effective measures to reduce customer loss and to strengthen our delivery of customer service. The quality of our network has improved significantly over the past year and an increase in the utilization of our network is now a priority. The operation of our customer service centre has been outsourced to a call centre specialist and this has led to a substantial increase in the level of service.【答案与解析】1. C 这家公司依旧财政亏损。
剑桥商务英语资料大全-BEC中级口试全真试题必备学习---精品管理资料
BEC中级口试全真试题 Part IPhase II： Good morning/afternoon。
I’m … and this is my colleague …. S/he’s just going to list en to us。
Could I have your mark sheets， please?（To A） What’s your name？ Where are you from? A:回答I： Thank you。
（To B） And you？ B：回答I： Thanks。
Do you work or are you a student， B？ B: 回答I: （What do you do？ What do you study？） B:回答I： What about you， A? (What do you do？ What do you study？) A：回答I： What do you like most about your job/studies， A？ A：回答I: （Why？） A:回答I： What about you， B? B:回答Phase II1I： A， which specific skills will you need most in your career？（Why?) A:回答I: How about you, B? （Why？) B：回答I： B， what qualities does a good employee need to have？ (Why？） B：回答I： What do you think， A？ A:回答I： A, to what extent is it possible to train people in interpersonal skills？（Why/Why not？） A：回答I： B, which special qualities do you think managers need to have？（Why？） B：回答2。
bec中级备考资料
bec中级备考资料BEC中级备考资料BEC中级是由剑桥大学考试委员会主办的商务英语考试，旨在测试考生在商务场合下运用英语进行交流和沟通的能力。
以下是关于BEC中级备考资料的详细介绍。
一、BEC中级概述1. 考试内容BEC中级考试分为三个部分：阅读理解、写作和听力。
其中，阅读理解占40%，写作占30%，听力占30%。
2. 考试时间BEC中级考试时间为2小时30分钟。
3. 考试难度相较于其他英语考试，BEC中级难度较高，需要具备一定的商务英语知识和实际运用能力。
备考过程需要充分准备和练习。
二、BEC中级备考资料推荐1. 教材《剑桥商务英语（BEC）Vantage 5》是一本经典的教材，包含了大量的商务英语词汇、句型和表达方式，并提供了丰富的例句和练习题。
《剑桥商务英语（BEC）Vantage 5》还提供了真实的商务场景案例，帮助学生更好地理解和掌握商务英语。
2. 阅读材料BEC中级考试的阅读理解部分需要考生阅读商务类文章，并回答相关问题。
备考过程中需要大量阅读商务类文章，例如《金融时报》、《华尔街日报》等。
3. 听力材料BEC中级考试的听力部分需要考生听取商务场景下的对话或短文，并回答相关问题。
备考过程中需要大量听取商务英语对话或短文，例如BBC商业新闻、TED演讲等。
4. 词汇书籍BEC中级备考过程中需要掌握大量的商务英语词汇，并能够准确地应用到实际场景中。
备考过程中可以使用一些词汇书籍来辅助记忆和练习，例如《剑桥商务英语词汇》、《牛津商务英语词典》等。
5. 模拟题库备考过程中需要进行大量的模拟练习，以便更好地了解自己的水平和弱点，并进行有针对性的提高。
可以使用一些BEC中级模拟题库来进行练习和检测，例如《剑桥商务英语（BEC）Vantage 5模拟试题》等。
三、BEC中级备考技巧1. 建立学习计划备考过程中需要有一个明确的学习计划，包括每天的学习时间、学习内容和练习方式等。
同时，需要根据自己的实际情况进行调整和改进。
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