Daily Service 日常服务(酒店常用英语)
酒店常用服务英语
酒店常用服务英语1 Can /May I help you?/ What can I do for you?我能为您做些什么？/有什么可以帮您吗？2 ROOM RESERV ATIONS(客房预订部), May I help you?客房预订部，有什么可以帮您吗？3 May I have your name /phone number?能告诉我您的姓名吗？/电话号码吗？4 We'll be expecting you next Tuesday.我们下星期二恭候您的光临。
5 At what time will you arrive?/ What time will you be arriving?您大概几点到（抵店）呢？6 From which date and for how many nights?您需要预定哪天的房间，大概住几完呢？7 How long do you intend to stay?您预计要住几天？8 One moment please, sir. Yes, we can confirm 10 double rooms for 34 days.先生，请稍等。
是的，我们有10个双人间可以住34天。
9 Which kind of room would you prefer? /What kind of room do you want?您需要哪种类型的房间呢？10 We have double rooms at 100 dollars and 150 dollars, which wouldyou prefer?我们的双人间有100美元一晚的和150美元一晚的，您需要哪一种呢？11 Would you tell me the rate per night for a single room with a bath?您能告诉我带浴室的单人间是多少钱一晚吗？12 How much is a double with a bath , please?请问带浴室的双人间多少钱？13 We are for 10 percent discount for good preservation(?), sir.先生，我们可以给你10%的折扣。
酒店基本服务用语中英文
酒店基本服务用语中英文酒店基本服务用语一、欢迎和问候语：1) Good morning(afternoon, evening),sir(madam). 早上(下午、晚上) 好，先生(夫人) 。
2) How do you do 您好！(初次见面)How do you do 您好！Glad to meet you . 很高兴见到您。
3) How are you 您好吗Fine , thanks. And you 好的，谢谢。
您呢4) Welcome to our hotel (restaurant, shop). 欢迎您到我们宾馆(餐厅、商店) 来。
5) Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。
6) I hope you will enjoy your stay with us . 希望您在我们宾馆过得愉快。
(客人刚入店时)I hope you are enjoying your stay with us . 希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us . 希望您在我们宾馆过得愉快。
(客人离店时)7) Have a goodtime ! 祝您过得愉快！二、电话用语8) I’m Shangshui Hotel, Front Desk.. Can I help you 山水大酒店，前厅。
需要帮助吗9) Sorry , I’ve dialed the wrongnumber. 对不起，我拨错号了。
10) May I speak to your GeneralManager 能和你们总经理说话吗 Speaking.我就是。
11) Sorry. He is not in at themoment . 对不起，他现在不在。
Would you like to leave amessage 您要留口信吗12)Pardon对不起，请再说一遍好吗I beg yourpardon对不起，请再说一遍好吗三、祝贺语13)Congratulations! 祝贺您！14) Happybirthday! 生日快乐！15) Happy New Year! 新年快乐！16) MerryChristmas! 圣诞快乐！17) Have a nice holiday! 节日快乐！18) Wish you every success! 祝您成功！四、答谢和答应语19) Thank you (very much). 谢谢您(非常感谢) 。
酒店英语口语：客房服务日常用语英语
酒店英语口语：客房服务日常用语英语客房服务日常用语 Edited and Illudtrared by the P&TDept .of the Golden Gulf HotelHousekeeping Useful Conversations Recognizing the Guests 迎客入住 Making up Rooms 整理房间 Laundry Service 洗衣服务Room Service 送餐服务 Maintenance 维修服务 Tuen—down Service 夜床服务 Tending the Patient 病客服务 Baby-sitting Service 托婴服务 Replenishing the Mini-bar 补充饮料 Morning Call Service 叫醒服务 Bidding Farewell Guests 送走客人 Useful Expressions 日常用语 Provided by the Room Division Dept .of the Golden Gulf Hotel in November 1996.第二 Part Recognizing the Guests 欢迎入住情景：客人走出电梯后，楼层服务员趋前迎候。
要求：面带微笑，站姿文雅，目光亲切，热切温暖地面对客人。
1、早上（下午，晚上）好，先生（女士）！欢迎 Good moming (afternoon , evening ),sir (madam) 到我们酒店！ Welcome to our hotel . 2、欢迎到......楼，我是楼层服务员，如有服务要Welcome to the ......floor , I’m thefloor attendant, 求，请随时吩咐。
just let me know if thereis anything I can do for you. 3、请让我带您到房间去。
酒店常用英语-日常服务 - 制度大全
酒店常用英语-日常服务-制度大全酒店常用英语-日常服务之相关制度和职责，-(Knockingatthedoor.)-(敲门。
)-MayIcomein?-我可以进来吗?-Comein,please.-请进。
-Pleasedon'tcomein.-请不要进来。
-Justamoment(aminute),please.-请稍等一下。
-I'msorry...-(Knocking at the door.)-(敲门。
)-May I come in?-我可以进来吗?-Come in,please.-请进。
-Please don't come in.-请不要进来。
-Just a moment(a minute),please.-请稍等一下。
-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗?-All e in,please.-好的,请进来。
-Please clean it when I am out.-我马上要出去,请等一会儿打扫。
-May I change the water of the thermos now?-我现在可以换水吗?-Yes,please.-请换吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访,请给加些热水瓶和茶杯。
-Well,we'll send tea into the room when the visitors come.-好,客人来访我们会端茶进来的。
-By the way,is there any mail for me?-顺便一下,有我的邮件吗?-No.If there is,I'll give it to you in time.-没有。
酒店英语日常对话
国外酒店英语对话大全国外酒店英语对话大全1．I ’ll take a look at the hotel ’s booking situation s booking situation．．我来查看一下本店房间的预订情况。
2．I ’m glad that we m glad that we’’ll be able to accept your extension re －quest quest．．很高兴我们有办法接受您延长住宿的要求。
3． But I But I’’m afraid that it will be necessary for us to ask you to change rooms for the last two nights nights．． 不过，恐怕最后两天我们得请您搬到别的房间去。
4． We have already let your room to another gentleman ．我们已经把您住的房间租给了另外一位先生。
5． That That’’s no problem at all s no problem at all．．没问题。
没问题。
6．And here is your key And here is your key，，Mr Mr．．Bradley Bradley．．Your room number is 1420．给您房间的钥匙，布拉德利先生。
您的房间号码是14201420。
7．It is on the 14th floor and the daily rate is ＄9090．．房间在14层，每天的房费是90美元。
美元。
8． Please make sure that you have it with you all the time ．请务必随时带着它。
请务必随时带着它。
9． My business negotiation has progressed much more slowly than I had expected ．我的业务谈判进行得比我原先预料的慢了许多。
酒店常用英语
At the Information Desk问讯处(酒店常用英语)Key Sentences（重点句子）Is there any place in the hotel where we can amuse our－selves？旅馆里有娱乐场所吗？If you want to take a walk，you can go to the garden．如果您想散步，可以去花园。
There is a recreation centre on the ground floor．在一楼有个娱乐中心。
You can play billiards，table tennis，bridge，and bowl－ing．您可以去打打台球、乒乓球、桥牌和保龄球。
Is there a place where we can listen to some music？有听音乐的地方吗？There is a music teahouse where you can enjoy both classical music such as Beethoven，Mozar t，Liszt，and mode rnmusic，while having some Chinese tea or other soft drinks．有个音乐茶座，您可以一边欣赏古典音乐，如贝多芬、莫扎特、李斯特的乐曲和现代音乐，一边品尝中国茶和软饮料。
Would you please tell me the daily service hours of the dining room？请告诉我餐厅每天的服务时间，好吗？From 7∶00 a．m．till 10∶00 p．m．nearly serving all day long．从早上七时一直到晚上十时，几乎全天供应。
When will the bar and cafe open？酒吧和咖啡馆什么时间开放？From 3∶00 p．m．till midnight．从下午三点到晚上十二点。
酒店基本服务用语中英文（全文5篇）
酒店基本服务用语中英文（全文5篇）第一篇：酒店基本服务用语中英文酒店基本服务用语一、欢迎和问候语：1)Good morning(afternoon, evening),sir(madam).早上(下午、晚上)好，先生(夫人)。
2)How do you do ?您好！(初次见面)How do you do ?您好！Glad to meet you.很高兴见到您。
3)How are you ?您好吗？Fine , thanks.And you ?好的，谢谢。
您呢？4)Welcome to our hotel(restaurant, shop).欢迎您到我们宾馆(餐厅、商店)来。
5)Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6)I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客人离店时)7)Have a good time!祝您过得愉快！二、电话用语8)I’m Shangshui Hotel, Front Desk..Can I help you ?山水大酒店，前厅。
需要帮助吗？9)Sorry , I’ve dialed the wrong number.对不起，我拨错号了。
10)May I speak to your General Manager?能和你们总经理说话吗？Speaking.我就是。
11)Sorry.He is not in at the moment.对不起，他现在不在。
Would you like to leave a message ?您要留口信吗？12)Pardon ?对不起，请再说一遍好吗？I beg your pardon ?对不起，请再说一遍好吗？三、祝贺语13)Congratulations!祝贺您！14)Happy birthday!生日快乐！15)Happy New Year!新年快乐！16)Merry Christmas!圣诞快乐！17)Have a nice holiday!节日快乐！18)Wish you every success!祝您成功！四、答谢和答应语19)Thank you(very much).谢谢您(非常感谢)。
酒店日常用语与词汇
酒店日常英语〔对话〕Basic English for hotel service1、直接称谓：Mr.XXX, Mrs.XXX, Ms.XXX, Miss.XXX, Sir, Madam, Gentlemen, Lady, young gentleman.2、间接称谓：the lady with you, the gentleman with you, that lady, that gentleman.1、How do you do?您好！〔初次见面〕2、Glad to meet you .很快乐见到您。
3、How are you?您好吗？Fine, Thanks. And you ?很好，谢谢。
您好吗？4、Good morning, sir/madam早上好！先生/夫人。
Good afternoon, sir/madam下午好！先生/夫人。
Good evening, sir/madam晚上好！先生/夫人。
5、How are you today, sir? 答复：Thank you. And you?先生，今天一切都好吗？很好，谢谢。
你呢？1、Welcome to our hotel (restaurant , shop).欢送到我们宾馆〔餐厅、商店〕来。
2、We’re glad to see you again.我们很快乐能再见到您。
3、I’m from xx department, my name is xxx.我在XX部门工作，我叫XXX。
1、 May I have your name, please?请问您叫什么名字？2、Your initials, please?请问您的名字首写字母？3、May I have your first name?请告诉我您的名字。
4、May I take your order now?我现在为您下单好吗？5、May I have your room number?请您告诉我您的房间号，好吗？6、May I have your signature, sir?……here please.先生，请您把名字签这儿，好吗？7、May I know who I’m talking with?(打时用)请问您是哪位？8、May I recommend our……, sir?先生，我能为您推荐我们……征询语：9、Can(May)I help you?我能帮您什么吗？Yes, please.好的。
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Daily Service 日常服务(酒店常用英语)
Daily Service 日常服务
-(Knocking at the door.)-(敲门。
)
-May I come in?-我可以进来吗?
-Come in,please.-请进。
-Please don't come in.-请不要进来。
-Just a moment(a minute),please.-请稍等一下。
-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了，我来打扫一下房间好吗?
-All e in,please.-好的，请进来。
-Please clean it when I am out.-我马上要出去，请等一会儿打扫。
-May I change the water of the thermos now?-我现在可以换水吗?
-Yes,please.-请换吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?
-下午我有几位朋友来访，请给加些热水瓶和茶杯。
-Well,we'll send tea into the room when the visitors come.
-好，客人来访我们会端茶进来的。
-By the way,is there any mail for me?-顺便一下，有我的邮件吗?
-No.If there is,I'll give it to you in time.-没有。
如果有的话，我会及时给你送来的。
-Why did you come in without my permission?-你为什么没经我允许就进来了?
-It's my negligence.I beg your pardon.-我疏忽了，请你原谅。
-I come and make the bed.Shall I do it now or later?-我来做夜床，你看是现在做还是等会儿做?
-Since you have come,you may do it now?-既然来了，现在就做吧。
-Here's your clean laundry.you'd better check it.-衣服洗好了，请您过目。
-I am collecting the fee of the long distance call.-我来收长途电话费。
-This is the bill for the room rent of half a day.-这是补半天房金的帐单。
-Here is a telegram for you.-这儿有一封你的电报。
-Why is it unsealed?-它怎么被拆开了?
-Because there is no name of the receiver on the envelope,therefore the clerk uns ealed it in order to find out the name of the receiver.
-因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的。
-Have you lost anything today,sir?-先生，你今天丢过什么东西吗?
-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子，我正在找呢。
-What is there in the wallet?-皮夹子里有些什么?
-My daughter's photo and some money.-有一张我女儿的照片，还有一些钱。
-Look,is this wallet yours?-看，这只皮夹子是不是你的?
-Yes,it's mine.Thank you ever so much.-是我的，太感谢你了。
-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。
-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。
-Please bring some chairs for me.-请拿几把椅子来。
-Please get me some soap.-卫生间的肥皂要添了。
-The slippers are wornout.Change them for me,please.-拖鞋坏了，请给换一双。
-Get a hot-water bottle,please.-请拿一只热水瓶给我。
-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷，请给我加一条毯子。
-I need another pillow.-我需要加一只枕头。
-All right,I'll get it for you right away.-好的，我就去拿。
-Just a moment,I'll do it right now.-请稍等一下，我马上给你办好。
-Excuse me.-对不起。
-I am sorry.-很抱歉。
-I beg your pardon.-请你原谅。
-Pardon me for interrupting.-对不起打扰你们了。
-Please excuse me for coming so late.-请原谅我来迟了。
-I'm sorry I was so careless.-很抱歉我太粗心了。