新编跨文化交际期末复习资料

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新编跨文化交际期末复习资料

新编跨文化交际期末复习资料

1.Iceberg:{Edward. 7. Hall.--<The silence of language>标志着“跨文化交流”学科的开始} Culture can be viewed as an iceberg. Nine-tenths of an iceberg is out of sight (below the water line). Likewise, nine-tenths of culture is outside of conscious awareness. The part of the cultural iceberg that above the water is easy to be noticed. The out-of-awareness part is sometimes called “deep culture”. This part of the cultural iceberg is hidden below the water and is thus below the level of consciousness. People learn this part of culture through imitating models. / Above the water: what to eat, how to dress, how to keep healthy;Below the water: belief, values, worldview and lifeview, moral emotion, attitude personalty2.Stereotype:定型主义 a stereotype is a fixed notion about persons in a certain category, with no distinctions made among individuals. In other words, it is an overgeneralized and oversimplified belief we use to categorize a group of people.3.Ethnocentrism: 民族中心主义Ethnocentrism is the technical name for the view of things in which one’s own group is the center of everything, and all others are scaled and rated with reference to it. It refers to our tendency to identify with our in-group and to evaluate out-groups and their members according to its standard.4.Culture:Culture can be defined as the coherent, learned, shared view of group of people about life’s concerns that ranks what is important, furnishes attitudes about what things are appropriate, and dictates behavior.5.Cultural values: Values inform a member of a culture about what is good and bad, right and wrong, true and false, positive and negative, and the like. Cultural values defines what is worth dying for, what is worth protecting, what frightens people, what are proper subjects for study and for ridicule, and what types of events lead individuals to group solidarity.6.Worldview: A worldview is a culture’s orientation toward such things as God, nature, life, death, the universe, and other philosophical issues that are concerned with the meaning of life and with “being”.7.Social Organizations: The manner in which a culture organizes itself is directly related to the institution within that culture. The families who raise you and the goverments with which you associate and hold allegiance to all help determine hoe you perceive the world and how you behave within that world.8.Globalization: refers to the establishment of a world economy, in which national borders are becoming less and less important as transnational corporations, existing everywhere and nowhere, do business in a global market.munication: Communication is any behavior that is perceived by others. So it can be verbal and nonverbal, informative or persuasive, frightening or amusing, clear or unclear, purposeful or accidental, communication is our link to the rest of the humanity. It pervades everything we do.10.Elements of communication process:交流过程的基本原理(1).context: The interrelated conditions of communication make up what is known as context.(2).The participants: in communication play the roles of sender and receiver, sometimes—as in face-to-face communication—of the messages simultaneously.(3). messages: are far more complex. They include the elements of meanings, symbols, encoding and decoding.(4). A channels: is both the route traveled by the messages and the means of transportation. We may use sound, sight, smell, taste, touch, or any combination of these to carry a message.(5). noise: is any stimulus, external or internal to the participants, that interferes with the sharing of meaning. External noise: sight, sound…Internal noise: thoughts, feeling…Semantic noise: unintended meaning aroused by certain verbal symbols can inhibit the accuracy of decoding.(6).Feedback: As receivers attempt to decode the meaning of messages, they are likely to give some kind of verbal or nonverbal response. This response, called feedback, tells the sender whether the massage has been heard, seen, or understood.11.Abraham Mslow (亚伯拉罕•马斯洛) –five basic needs五个需求1. physiological needs—food, water, air, rest, clothing, shelter, and all necessary to sustain life2. safety needs—physically safe, psychologically secure3. belongingness needs—accepted by other people and needs to belong to a group or groups.4. esteem needs—recognition, respect, reputation5. self-actualization needs-the highest need of a person12.Culture Dimensions 文化维度13.A High-context: 内向型communication or message is one in which most of the information is either in the context or internalized in the person, while very little is in the context or internalized in the person, while very little is in the coded, explicit, transmitted part of the message. Eg. Japanese, Chinese, Korean, African American, Native American. self-effacement隐匿自我A Low-context:外向型communication is just the opposite, the mass of the information is vested in the explicit code, and the context or situation plays a minimal role. Eg. German-Swiss, German, Scandinavian, American, French, English self-enhancement凸显自我Low-context interaction emphasizes direct talk, person-oriented focus, self-enhancement mode, and the importance of “talk”. High-context interaction, in comparison, stresses indirect talk, status-oriented focus, self-effacement mode, and the importance of nonverbal signals and even silence.Eg: In Scene 1 and spell out everything that is on their minds with no restraints. Their interactionexchange is direct,to the point, bluntly contentious, and full of face-threat verbal message. Scene 1 represents one possible low-context way of approaching interpersonal conflict.In Scene 2, has not directly expressed her concern over the piano noise with because she wants to preserve face and her relationship with . Rather, only uses indirect hints and nonverbal signals to get her point across. However, correctly “reads between the lines” of verbal message and apologizes appropriately and effectively before a real conflict can bubble to surface. Scene 2 represents one possible high-context way of approaching interpersonal conflict.Direct and Indirect Verbal Interaction Styles self-enhancement and self-effacement凸显自我,隐匿自我In the direct verbal style, statements clearly reveal the speaker’s intentions and are enunciated in a forthright tone of voice. In the indi rect verbal style, verbal statements tend to camouflage the speaker’s actual intentions and are carried out with more nuanced tone of voice.14.Colors: Black: death, evil, mourning, sexy; Blue-cold, sad, sky, masculine; Green-envy, greed, money; Pink: feminine, shy, softness, sweet; Red: anger, hot, love, sex; White: good, innocent, peaceful, pure; Yellow: caution, happy, sunshine, warm15.Functions of Nonverbal Communication: repeating, complementing, substituting, regulating contradicting16.Confucian teaching key principles: 1.Social order and stability are based on unequal relationships between people. 2. The family is the prototype for all social relationships. 3. Proper social behavior consist of not treating others as you would not like to be treated yourself. 4. People should be skilled , educated, hardworking, thrifty, modest, patient, and persevering.Four books and five classical: The Analects of Confucian <论语>, Mencius <孟子>,Great Learning <大学>,The Doctrines of Mean <中庸> / Classic of poetry <诗经>,Book of documents <尚书>, Book of kites <礼记>, Classic of changes <周易>, Spring and Autumn Annals <春秋>. 仁义礼智信:merciful, justified, polite, intelligent, honest17.The Sapir-Whorf Hypothesis: language becomes our shaper of ideas rather than simple our tool for reporting ideas, language influenced or even determined the ways in which people thought. The central idea of the Sapir-Whorf hypothesis is that language functions, not simply as a device for reporting experience, but also, and more significantly, as a way of defining experience for its speakerInfluence: The Sapir-Whorf hypothesis has alerted people to the fact language is keyed to the total culture, and that it reve als a people’s view of its total environment. Language directs the perceptions of its speakers to certain things; it gives them ways to analyze and to categorize experience. Such perceptions are unconscious and outside the control of the speaker. The ultimate value of the Sapir-Whorf hypothesis is that it offers hints to cultural differences and similarities among people.18.The way people speakHigh involvement高度卷入: 1. talk more 2. interrupt more 3. expect to be interrupted 4. talk more loudly at times 5. talk more quickly. Eg. Russian, Italian, Greek, Spanish, South American, Arab, AfricanHigh considerateness高度体谅: 1, speak one at a time 2. use polite listening sounds, 3. refrain from interrupting, 4. give plenty of positive and respectful responses to their conversation partners. Eg. Mainstream American19.文化维度Orientation—Kluckhohns and Strodtbeck Beliefs and Behaviors20.Chinese VS English-----Chinese: open, visual, old. English: close, changing, modern21.Stumbling Blocks in Intercultural Communication跨文化交际中的绊脚石(1) Assumption of similarities假定相似(2) Language differences (3) Nonverbal misinterpretations不用言语表达的误解(4) Preconception先入为主的概念的固定形式(5) Tendency to evaluate评价意图(6) High anxiety焦虑(7) Conclusion22. Essentials of Human Communication(1) Communication is a dynamic process. (2) Communication is symbolic. (3) Communication is systemic.(4) Communication involves making inferences. (5) Communication has a consequence23. How is language related to cultureCulture and language are intertwined and shape each other. In our own environment we aware of the implications of these choices. All languages have social questions and information questions. The point is that words in themselves do not carry the meaning. The meaning comes out of the context the cultural usage. In addition to the environment, language reflects cultural values.24.More words/expression→important role in cultureIn Chinese we have many kinship terms, some of which seem to have no equivalents in English. Compared with Chinese, English has fewer kinship terms. The difference is not just linguistic; it is infundamentally cultural.25.A culture’s conception of time can be examined from three different perspectives: 1. informal time;2. perceptions of past, present, and future;3. monochromic and polychromic.26.Monochronic(M-time) 单维时间and polychromic(P-time)多维时间Monochronic people:美国人Do one thing at a time. Concentrate on the job. Take time commitments seriously. Are committed to the job. Adhere to plans. Are concerned about not disturbing others; follow rules of privacy. Show great respect for private property; seldom borrow or lend. Emphasize promptness. Are accustomed to short-term relationships.Polychromic people: 中国人Do many things at once. Are easily distracted and subject to interruptions. Consider time commitments an objective to be achieved, if possible. Are committed to people and human relationships. Change plans often and easily. Are more concerned with people close to them(family, friend, close business associates) than with privacy. Borrow and lend things often and easily. Base promptness on the relationship. Have strong tendency to build lifetime relationships.27.Adapting to a New Cultureculture shock.: Any number of symptoms征兆can occur during cycles of culture shock. These symptoms can be (1)physiological (2)emotionally (3)communicationPredeparture stage:Stage one: everything is beautiful. Stage two: everything is awful. Stage three: everything is OK.Adaptation and reentry再进入Methods: 1. patience. 2. meet new people. 3. try new things. 4. give yourself periods of rest and thought. 5. work on your self-concept. 6. write. 7. observe body language. 8. learn the verbal language.。

跨文化交际复习资料(最新版)

跨文化交际复习资料(最新版)

1.monochronic time (M Time) :It schedules one event at a time. In thesecultures time is perceived as a linear structure just like a ribbon stretching fromthe past into the future.2.polychronic time (P Time) :schedules several activities at the same time. Inthese culture people emphasize the involvement of people more than schedules. They do not see appointments as ironclad commitments and oftenbreak them.3.intercultural communication :is a face-to-face communication betweenpeople from different cultural backgrounds4.host culture is the mainstream culture of anyone particular country.5.minority culture is the cultural groups that are smaller in numerical terms inrelation to the host culture.6.subculture is a smaller, possibly nonconformist, subgroup within the hostculture.7.multiculturalism is the official recognition of a country’s cultural and ethnicdiversity.8.cross-cultural communication is a face-to-face communication betweenreprentatives of business,government and professional groups from different cultures.9.high-context culture :a culture in which meaning is not necessarily containedin words. Information is provided through gestures, the use of space, and evensilence.10.low-context culture :a culture in which the majority of the information is vestedin the explicit code.11.perception: in its simplest sense,perception is ,as Marshall singer tells us,”theprocess by which an individual selects, evaluates,and organizes stimuli fromthe external world” In other words, perception is an internal process wherebywe convert the physical energies of the world into meaningful internal experiences.Non-verbal communicationIt refers to communication through a whole variety of different types f signal comeinto play, including the way we more, the gestures we employ, the posture weadopt, the facial expression we wear, the direction of our gaze, to the extent towhich we touch and the distance we stand from each other.. IndividualismIndividualism refers to the doctrine that the interests of the individual are or oughtto be paramount, and that all values, right, and duties originate in individuals. It emphasizes individual initiative, independence,individual expression, and even privacy.13. ParalanguageThe set of nonphonemic properties of speech, such as speaking tempo, vocal pitch, and intonational contours, that can be used to communicate attitudes orother shades of meaning.12.人际交际interpersonal communication: a small number of individuals who are interactingexclusively with one another and who therefore have the ability to adapt their messagesspecifically for those others and to obtain immediate interpretaions from them.指少数人之间的交往他们既能根据对方调整自己的信息,又能立即从对方那里获得解释。

最新跨文化交际-期末复习资料-重点笔记

最新跨文化交际-期末复习资料-重点笔记

Culture: Culture is the total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.Objective Culture: history, religion, literature, language, food, etiquette, law, and customs.Subjective Culture: feelings and attitudes about how things are and how they should be –the concept of time, spaces, friendship, love, family, communication pattern, etc.Characteristics:Learned, transmitted from generation to generation, based on symbols, dynamic, ethnocentric.Doing Culture: It is meant to be a contrast to learning “about” culture underscores the idea that communicating across cultures is a process of making meaning, of people understanding one another so they can get to know one another, build relationships, and solve problems together. It should not be words on paper, but ideas in practice.Communication: Human communication is the process through which individuals –in relationships, groups, organizations and societies –respond to and create messages to adapt to the environment and one another.Characteristics: Dynamic and interactiveIntercultural Communication: Generally speaking, it refers to interaction between people from different cultural backgrounds, such as interactions between people from America and China, between whites and African Americans, between Hispanic and Japanese AmericansThe form of Intercultural Communicationa. Interracial communication –people from different racesb. Interethnic communications –the parties are of the same race but of different ethnic origins.c. Intercultural communication –communication between members of the sameculture, in which one or both of the participants hold dual or multiple memberships.(gay, disabled, Mexican American, African American, or female)Communication Competence (ICC competence)The cognitive component –how much one know about communication.The affective component –one’s motivation to approach or avoid communication The behavior component –the skills one has to interact competently. Perception: Perception is a cognitive process in which we attach meaning to objects, symbols, people and behavior in order to make sense of them.Pattern of Thought: The way people in a culture think influences the way they interpret strangers’ messages.World views: The grid (decentralized. This pattern does not have a fixed center) The radiating star (highly centralized. In this pattern important things are at the center and everything else radiates out from the center)The inside/ outside pattern (圈子)female maleprivate publichome market, mosque, coffee housethe outside is plain, not welcoming, even forbidding. The walls are thick to protect what is inside.highly centralized pattern: important people sit in the front middle;decentralized pattern: people sit equally.Stereotyping: People generalize to make sense of his experience. The result of the process of over generalizing based on limited or inaccurate information.The classification of stereotypes1. Negative stereotype of other cultures: Prejudice (severe prejudice)2. Positive stereotype of one’s own culture: Cultural superiority Characteristics: universal, unavoidable, stable, variable, ethnocentrismHigh context communication & Low context communicationHC culture (察言观色): Relies mainly on the physical context or the relationship for information, with little explicitly encoded.LC culture: provide most of the information in the explicit code itself.Perception: Perception is a cognitive process in which we attach meaning to objects, symbols, people and behavior in order to make sense of them.High contact and low contact culture:In high contact cultures people want to get close enough to one another and to objects to sense them in these ways.People in these countries stand closer, touch more, engage in more eye contact and speak more loudly than people do in lower-contact cultures.In a low contact cultures, people rely more on sight, and especially sight at a far distance. People are most likely to stand a certain distance away to get the whole picture, without actually feeling or sensing the other person’s body heat or subtle smell. So in low contact culture as America, one is taught not to breathe on people.However, this visual space seems unfriendly and indifferent to those from high contact cultures, which favor tactile space.When a person from a high contact culture goes to a low contact culture, he or she is likely to feel that people are cold, lack human warmth, and are indifferent and pay no attention to them.low-contact: Asia ; moderate-contact: Australia, Northern Europe, United States high-contact: South America, Mediterranean, the Arab worldLarge and smell Power Distancespower distance is an attempt to measure cultural attitudes about inequality insocial relationships.In high power distance cultures, position in a hierarchy is considered to benatural and important. People are expected to show only positive emotions toothers with high status and to display negative emotions to those with low status;tend to decrease gaze in the presence of powerful people.Low Power Distance Culture: Minimize and eliminate the differences in power and status; more emotional display, increase the amount of gaze. People believe that the differences in power between boss and workers should be reduced and not mphasized.Individualism VS CollectivismThe individualism index measures the extent to which the interests of the individual are considered to be more important than the interests of the group. People from individualist cultures are more likely to act on principles that apply to everyone, principles that are universal and apply to associates and strangers alike. Collectivists are not unprincipled, but when making decisions they tend to give a higher priority to relationships than individualists do. They expect people who are involved in a group relationship to have duties and obligations to one another. Masculinity (Toughness) VS Femininity (Tenderness)Masculinity means everyone in society embraces values that have traditionally been associated with men, that is assertiveness, competitiveness and toughness. On the feminine side of the scale we find societies in which people generally embrace values that have traditionally been labeled as feminine, that is modesty, cooperation and tenderness.Strong and weak Uncertainty AvoidanceThe Uncertainty Avoidance Index seeks to measure the extent to which people in a particular society are able to tolerate the unknowns of life. In high uncertainty avoidance countries people experience more stress and a sense of urgency as they go through their daily routines. Relationships are guided by strict rules. People from low uncertainly avoidance countries do not have a strong need to control things, people, and events by clearly defining and categorizing them. Relationships are guided by strict rules.Intercultural CommunicationIntercultural CommunicationGenerally speaking, it refers to interaction between people from different cultural backgrounds, such as interactions between people from America and China, between whites and African Americans, between Hispanic and Japanese Americans The form of Intercultural Communicationa. Interracial communication –people from different racesb. Interethnic communications –the parties are of the same race but of different ethnic origins.c. Intracultural communication –communication between members of the sameculture, in which one or both of the participants hold dual or multiple memberships.(gay, disabled, Mexican American, African American, or female)Language&CulturePeople pay attention to basic language in cross-culture communication because of the essential role these codes play in communication and they are part of object culture. The same word may stir up different associations in people under different cultural background, e.g. the word “dog”. In eastern culture, dogs are dirty, brutal and stupid. But in western culture, dogs are lovely, loyal and obedient. They are faithful friends and compassionate animals.Language reflects culture. Language expresses cultural reality, reflects the people’s attitudes, beliefs, world outlooks, etc. For example, American businessmen often encode their meanings in metaphors and images from these sports.Chinese traditional sport culture emphasizes the harmony between human beings and oneness between man and nature. It is morality, benevolence, entertainment and longevity. But western sports culture is competition and sportsmanship.Culture shock: Troublesome feelings such as depression, loneliness, confusion, inadequacy, hostility, frustration, and tension, caused by the loss of familiar cues from the home culture.U-Curuemodel:Excitement→Confusion→Frustration→Effectiveness→Appreciation。

新编跨文化交际英语教程复习资料

新编跨文化交际英语教程复习资料

《新编跨文化交际英语教程》复习资料U9(总7页)--本页仅作为文档封面,使用时请直接删除即可----内页可以根据需求调整合适字体及大小--Unit 9 Intercultural Adaptation Some Ideas Related to Culture Shock and Adaptation Strategies1. Culture ShockWhat is culture shock Culture shock is a common experience of people who have been suddenly transplanted abroad. It refers to phenomena ranging from mild irritability to deep psychological panic and crisis. It is associated with feelings in the person of estrangement (being unfriendly or hostile to others; alienation), anger, hostility, indecision, frustration, unhappiness, sadness, loneliness, homesickness, and even physical illness. The person undergoing culture shock views his new world out of resentment, and alternates between being angry at others for not understanding him and being filled with self-pity.Culture shock is caused by the anxiety that results from losing all our familiar signs and symbols or social contact. Those cues or sighs include various ways in which we adapt ourselves to the situation of daily life: When to shake hands and what to say when we meet people, when and how to give tips, how to buy things, when to accept and when to refuse invitations, when to take statements seriously and when not. These cues, which may be words, gestures, facial expressions, or customs, are acquired by all of us in the course of growing up and are as much a part of our culture as the language we speak or the beliefs we accept. All of us depend for our peace of mind and our efficiency on hundreds of these cues, most of which we do not carry on the level of conscious awareness.Now when an individual enters a strange culture, all or most of these familiar cues are removed. He or she is like fish out of water. Edward Hall describes a hypothetical example of an American living abroad for the first time — at first, things in the cities look pretty much alike. There are taxis, hotels with hot and cold running water, theatres, neon lights, even tall buildings with elevators and a few people who can speak English. But pretty soon the American discovers that underneath the familiar exterior there are vast differences. When someone says “yes” it often doesn’t mean yes at all, and when people smile it doesn’t always mean they are pleased.When the American visitor makes a helpful gesture he may be rebuffed; when he tries to be friendly nothing happens. People tell him that they will do things and don’t. The longer he stays, the more enigmatic (puzzling) the new country looks.2. Possible signs of culture shockThe following sentences describe different stages of culture shock.a. The person holds a hostile and aggressive attitude toward the host country.b. The person begins to open the way into the new cultural environment.c. The person now accepts the customs of the country as just another way of living.d. The person is fascinated by the new environment.3. Suggestions found to be helpful in fighting culture shock1) Recognize that you are experiencing culture shock, and your reactions are not from some other source. Remember that many others have had the same experience, and that it is normal. Understand that your feelings are part of a response to learning about the other culture and consider it a positive sign.2) Give yourself permission to temporarily indulge the symptom: if you are sleepy, sleep.3) Find other from your culture and spend time together talking about home, eating, sharing experiences.4) Help someone from your home culture who has recently arrived. You will be surprised at how much you’ve learned.5) Communicate with family and friends. Write letters or call. Remember that those at home might not realize that culture shock is a normal experience. Let them know it is a temporary phase of adjusting to life in a different culture.6) Become an expert on some aspect of the other culture. Choose something you like, and learn more about people in the host culture.7) Maintain your sense of humor. Laugh at the mistakes you make; they are usually not serious.8) Keep busy. Get to know the area where you live by walking around and observing. Say hello to a neighbor in the place you live, and perhaps start a friendship.9) Become friendly with classmates. Spend some out-of-school time together.10) Do something you enjoy. Contact a relative or acquaintance whose address you may have. Browse through department stores. Visit a museum. Walk through a new area of town. See a play or go to a movie.11) Forget that your English is less than perfect, and feel free “to ask” people for information, guidance, or directions. Many people are friendly, and helpful. It is important not to dwell on negative incidents. Disappointments are simply a fact of life.12) Be flexible. Make up your mind that you are going to enjoy your new adventure.4. Two views of culture shockTwo views of culture shock1) The disease viewThe culture-shocked person experiences a breakdown in communication, is unable to cope, and feels isolated and lost. He develops a number of defensive attitudes and behaviors to protect the mind from the confusion of an entirely new situation. He is a helpless victim.He can experience many emotional and mental difficulties. He may become extremely frustrated, angry, and rejecting of the new culture. He considers the host country bad, ridiculous, stupid, and hopeless.He may start to glorify his home country. He fears physical contact with anyone or anything from the new culture. He may feel harmed, tricked, deceived, injured, orignored. People can become physically ill from the stress of culture shock — ulcers, headaches, stomach aches, back aches, the flu — physical symptoms.2) The self-awareness viewThe educational experience provides a mirror in which one’s own culture is reflected. Exposure to new cultures enables them to gain new insights into their own culture and society.Positive cross-cultural learning experiences typically involve change and movement from one cultural frame of reference to another.5. Four ways of adaptationAssimilation (同化)Separation(隔绝)Marginalization(边缘化)Integration(融合)Reading IAdapting to a New CultureComprehension questions1. What are the terms that can be applied to the concept of “culture shock”Terms that can be applied to the concept of ―culture shock are culture stress, adaptation, transition shock, adjustment, socialization, and so on.2. W hat are the symptoms of a person at his or her “honeymoon stage” in the process of adapting to a new culture?In this stage, one feels a sense of excitement, pleasure, and self-satisfaction for making the decision to come to this beautiful place. In his or her view, nearly everything appears wonderful.3. Does everybody experience the Stage Two How to cope with the negative feelings one may have at this stage?No, some people never experience this stage. In order to cope with the negative feelings one may have at this stage, one should not withdraw from all contact with the new culture and instead try to have more contact with the host nationals.4. According to the author, what is the best thing to do when one is experiencing culture shock?The best thing to do when you are experiencing culture shock is to admit that you are experiencing culture shock, try to identify your stage of culture shock, and work toward becoming more familiar with the new culture.5. What are the problems that people are confronted with when they return to the home culture from overseas?Upon their first returning home, there is a sense of relief and excitement about being in familiar surroundings. However, a sense of depression and negative outlook follows the initial reentry cycle, for a person may find that the home culture is no longer the same. They may have difficulty readjusting to the home culture and the reentry process has often involved their suffering quietly with stress.6. What are the improvements people usually make when they get into Stage Three?When people get into Stage Three, they become more accustomed to the foods, sights, sounds, smells, and nonverbal behaviors of the new culture and have less physical problems and less confusion, uncertainty, and loneliness. Their normal contacts with host nationals are increasing and now they can accept themselves and others around them.7. What do you think of the author’s suggestion of using the native language to compliment people in the host culture?It is very important for one to be able to use the native language if one hopes to survive successfully in a new cultural environment, for it can not only compliment the local people, but also greatly enhance mutual understanding.8. Do you have any other suggestions for adapting successfully to a new culture?Apart from those suggestions given by the author, one should also try to learn from those who have much experience in adapting to a new culture, which may be helpful in one‘s effort to overcome the difficulties in the process of cultural adaptation. Reading IIOvercoming Ethnocentrism in Communication Comprehension questions1. Why do people involved in intercultural communication often evaluate the other(s) negatively?Because in intercultural communication we tend to use the categories of our own culture to judge and interpret the behaviors of the others who are culturally different from us.2. What is the basic difference between American and Japanese communication styles?The basic difference may be that Americans are much more direct while Japanese are very indirect.3. What will happen when communicators engage in mutual negative evaluation in American-Japanese interaction?When communicators engage in mutual negative evaluation, the communication event may deteriorate even further. The American, sensing Japanese reluctance to confront a problem, becomes even more personal and aggressive. The Japanese, reacting to an embarrassing social indiscretion, becomes even more formal and indirect.4. What do you think the Nigerian communication style is like?Nigerians are inclined to take the more contextual style in communication. They tend to provide as much context as they can before they get to the point.5. Why does the Thai employee continue to use the formal title to address his American manager in their conversations?Because the Thai people usually consider it quite disrespectable to address the manager by his first name, for in their culture, one should always be aware of one‘s place in the organization‘s hierarchy and behave accordingly. .6. Why does the author say that the case of American-British interaction deserves closer attention?Because the case of American-British interaction is more complicated. Americans and the British employ different cultural approaches in response to different occasions. The British, like other Europeans, tend to use a low-context approach to intellectual confrontation and a more high-context style in personal matters of feeling and relationship, whereas Americans usually treat a relationship in a low-context manner handle intellectual confrontation in a high-context manner.7. What should we do to overcome the tendency to stereotype and negatively evaluate others who are culturally different from us?We can overcome the tendency to stereotype and generate negative evaluations by approaching every cross-cultural situation as a kind of experiment. Using available generalizations about the other culture, we can formulate a hypothesis and then test it for accuracy. As more knowledge of relevant cultural differences is acquired, generalizations can become more specific, hypotheses more particular, and communication difficulties more predictable.8. If we cannot help making generalizations, how to use cultural generalizations effectively?We can use generalizations to hypothesize likely areas of contrast and possible communication problems and then acquire specific cultural differences through intercultural practice.Case StudyCase 33The problems that Li Li has encountered during her stay in the United States are typically some of those that people will usually be faced with when they enter a new culture.There are obviously distinct stages that Li Li has gone through in the process of her adaptation to the American cultural environment: honeymoon period (Letter 1), when she was fascinated and excited by almost everything in the United States and felt elated to be in the new culture; culture shock. (Letter 2), when she was immersed in many problems that she had not been prepared for and became extremely homesick; initial adjustment (Letter 3), when she learned more about American culture and cultural adaptation and began to feel much better then; mental isolation (Letter 4), when she felt frustrated and became even somewhat hostile towards Americans; and acceptance period (Letter 5), when she began to realize the positive and negative aspects of the country and have a more balanced perspective about her experiences there.What she me ans by writing in her fifth letter that ―I think I have finally arrived in America is that she has finally learned to accept the culture very different from her own and begun to integrate herself into it. She is no longer like a fish out of water, and does not feel alienated from the new environment any more.Case 34In this case, it seems that Kevin failed to understand that customs for such a social gathering would be culturally different and Blanca were not properly prepared for experiencing a culture shock like this when she came to work and live in a new cultural environment.In Dominican culture, it is usually considered inappropriate for a young unmarried female to go to a social gathering alone without anyone else accompanying her. A chaperone is often required, and getting one‘s parents‘permission is also necessary. However, all this may be very strange to North Americans nowadays. Kevin could not quite understand why Blanca, already an adult supposed to be independent, had to bring her little sister along to the gathering so as to get her parents‘permission.Another thing at which they differ is that in Dominican culture, somewhat like our Chinese culture, people going out together to eat seldom pay separately. The elder one(s) would pay for the younger one(s), and the male(s) would pay for the female(s). Because of having expected that Kevin would pay for their meals, Blanca didn‘t bring much money with her when she was going to The Blue Hat. Therefore, when Kevin said ―separate checks, please‖ to the waiter, as North American people usually do while going out together to eat, he didn‘t realize that he had put Blanca in a very embarrassing situation. That‘s why Blanca whispered to her sister, telling her that she didn‘t have much money with her then and just ordered something to drink when she said they were not hungryat all.Case 35The American‘s personal experience in Russia has taught us not to jump to a conclusion about any other culture. We may misinterpret the behavior and intention of people in other cultures, for we are easily influenced by some popularovergeneralizations about other cultures. We have to be aware that things in other cultures may not be what they appear to us foreigners. One of the difficulties wewill experience in adjusting to a new culture is that we may have taken too much of our own―cultural baggage: misleading stereotypes and preconceptions about members of that culture. In intercultural communication it is sometimes true that a little learning about other cultures can be a dangerous thing. Distorted or biased knowledge may be worse than no knowledge at all. Even if what we know about other cultures has been proved to be right and well grounded, we still have to remember that there will often be variation within any culture. We should always be prepared for exceptions when interacting with individuals from another culture. Case 36We all know that we are members of a particular culture and we share the same cultural identity with other members of the culture. However, much of our cultural identity may simply be outside of our awareness. Not until we find ourselves in situations where our sense of self --- our values, beliefs, practices --- is called into question do we perceive the tacit dimensions of our cultural identity. In this incident, the German woman has found out that Americans treat their neighbors in a way that isdifferent from the way Germans do. As her expectations were thwarted, she became aware of her own cultural identity, her cultural way of thinking, of interpreting the world. This could be a painful process, which many of us, as the German woman in this case, may not be prepared for. Therefore, it is important to raise people‘s awareness of their culturally shaped identity and acknowledge the likelihood of some emotional disturbance during the cultural adjustment.。

跨文化交际复习资料1

跨文化交际复习资料1

跨文化交际复习资料1跨文化交际复习资料第一章跨文化交际概述1 在文化学研究领域,通常把文化分为主流文化和亚文化。

2 文化的特征:交际的符号性、民族的选择性。

观念的整合性和动态的可变性。

3. 交际的本质属性:有意识行为和无意识行为、编码过程和解码过程以及语法规则和语用规则。

4. 除语言之外,人类在长期的社会实践中还创造了许多交际工具,主要有以下三大类:文字、盲文和手语、旗语、灯语和号语。

5. 跨文化交际的概念和要点:跨文化交际是指在特定的交际环境中,具有不同的文化背景的交际者使用同一种语言(母语或目的语)进行的口语交际。

主要包括四个要点:A. 双方必须来自不同的文化背景B. 双方必须使用同一种语言交际C. 交际双方进行的是实时的口语交际D. 交际双方进行的是直接的语言交际第二章文化背景与跨文化交际6.从跨文化交际的现实情况来看,影响交际的制约因素主要集中在三个方面:价值观念(文化特质的深层结构)、民族性格(文化特质的外化表现)、自然环境(文化特质的历史缘由)态度7. 态度由认知、情感和意动三个范畴构成。

8. 态度具有四个功能:功力实现功能、自我防御功能、价值表现功能和课题认知功能9. 直觉的整体性是整体思维的第一个特点,东方人以直觉的整体性和和谐的辩证性著称于世。

10. 民族中心主义:某个民族把自己当做世界的中心,把本民族的文化当做对待其他民族的参照系,它以自己的文化标准来衡量其他民族的行为,并把自己的文化与其他文化对立起来。

第三章社会环境与跨文化交际11. 有效的环境不仅依赖于对文化背景的认识,也依赖于对社会环境的认识,而社会环境对交际来说实际上是广义的“交际背景”12. 交际背景主要包括三个要素:交际者:社会地位是决定交际的重要情景因素交际目的:可分为文化型、职业型专业型普通型交际场景:最重要的是物理场景(分时间场景和空间场景)13. 社会角色就是某一特定社会群体对某一特定社会身份的行为的期望,人们社会交往从方式到内容都在不同程度上取决于人们的角色关系。

最新《新编跨文化交际英语教程》复习资料U2

最新《新编跨文化交际英语教程》复习资料U2

精品资料《新编跨文化交际英语教程》复习资料U2........................................Unit 2 Culture and CommunicationSome Ideas Related to Culture and Communication 1. Various Definitions of CultureThe word culture has numerous meanings. It is said that there are more than 150 definitions about culture. Culture was treated earlier as a complex whole of our social traditions and as a prerequisite for us to be a member of the society. Culture can be a set of fundamental ideas, practices, and experiences of a group of people that are symbolically transmitted generation to generation through a learning process. Culture may as well refer to beliefs, norms, and attitudesthat are used to guide our behaviors and solve human problem.2. Culture as a Way to Satisfy Human Needsa) the physiological needsb) the safety needsc) the belongingness needsd) the esteem needse) the self-actualization needs— Abraham Maslow, a psychologist3. Culture as an IcebergCulture is compared to an iceberg that one tenth of it is above the water and nine tenths is below the water. The part above water is the overt culture which can be seen clearly, while the part below water is the deep culture which is out of our awareness.4. Characteristics of Culturea) Culture is holistic.This characteristic underscores the complex nature of culture. As a holistic system, an education system, a religious system, an association system, a political system, and so on, the various aspects of culture are closely interrelated. In other worlds, any change in a subsystem will affect the whole system. For example, the American Civil Rights Movement brought about changes in different facets of American culture and altered American attitude, values, and behaviors.b) Culture is acquired.We begin to consciously and unconsciously learn our culture in our early life through the process of socialization or enculturation. Interaction with family members and friends is the most common way for us to learn our culture. Other sources for learning our culture are schools, churches, media, folk tales, and art.c) Culture is changing.Cultures are constantly changing over time. Some cultures are more open and accepting of change, others tend to resist it. Cultures change in the process of transmission from generation to generation, group to gr oup, and place to place. The American Civil War and China’s Opium War brought great social and cultural changes to both societies.d) Culture is pervasive.Like the ubiquitous air we breathe, culture penetrates into every aspect of our life and influences the way we think, the way we talk, and the way we behave. Culture combines visible and invisible things around us. Culture is the sum total of human society and its meanings.5. Some Components of CommunicationThe communication process involves the following interrelated elements: the context of the communication, the participants, the message being communicated, the channels through which the communication occurs, the presence or absence of “noise”, and the verbal and nonverbal responses known as feedback.Context; Source;Encoding;Message;Channels; Noise;Feedback;Receiver;Decoding;Receiver’s responseReading IWhat Is CultureComprehension questions1. Which of the definitions given above do you prefer? Why?Some may prefer a short definition, such as the one given by E. Sapir or R. Benedict, for it is highly generalized and easy to remember. Some may prefer a longer one, such as Edward T. Hall‘s definition of culture, because it provides us with a more comprehensive understanding of culture and points out the all-pervasive impact of culture on human life in different dimensions.2.What have you learned from those definitions about culture?Many things can be learned from those definitions, for each definition, though not without its limitations, tells us something very important about culture or certain aspect(s) of culture.3. Do you agree that our lower needs always have to be satisfied before we can try to satisfy the higher needs?Even though this is generally the case, there will still be some exceptions. Sometimes people might prefer to satisfy higher needs, for instance, esteem needs, before their lower needs, such as certain physiological needs or safety needs are satisfied.4. What examples can you give about how people of different cultures achieve the same ends by taking different roads?For example, everyone has to eat in order to live and this is universally true. However, to satisfy this basic need, people of various cultures may do it in very different ways: what to eat and how to eat it vary from culture to culture.5. What behaviors of ours are born with and what are learned in the cultural environment? Instinctive behaviors are behaviors that we are born with and ways of doing things in daily life, such as ways of eating, drinking, dressing, finding shelter, making friends, marrying, and dealing with death are learned in the cultural environment.6. What other cultural differences do you know in the way people do things in their everyday life?We can also find cultural differences in ways of bringing up children, treating the elderly, greeting each other, saving and spending money, and many other things people do in everyday life.7. In what ways are the Chinese eating habits different from those of the English-speaking countries?We Chinese may enjoy something that is not usually considered as edible by theEnglish-speaking people. Generally we prefer to have things hot and lay much emphasis on tastes. We tend to share things with each other when we are eating with others.Reading IIElements of CommunicationComprehension questions1. What are the aspects of context mentioned above?One aspect of context is the physical setting, including location, time, light, temperature, distance between communicators, and any seating arrangements. A second aspect of context is historical. A third aspect of context is psychological. A fourth aspect of context is culture.2. In what ways would your posture, manner of speaking or attire change if you move from one physical setting to another, for example, from your home to a park, to a classroom, to a restaurant, to a funeral house, etc?One‘s posture, manner of speaking or attire change from being casual to formal gradually from home to a park, to a classroom, to a restaurant, to a funeral house, etc, according to different formalness and seriousness of these situations.3. How do people acquire communication norms in their life?People acquire communication norms from their experiences in life.4. What examples can you give to describe some Chinese norms in our everyday communication?For example, it seems to be a norm in China to address one‘s boss by his or her title and never to express one‘s disapproval directly to him or her.5. How can we play both the roles of sender and receiver in communication?As senders, we form messages and attempt to communicate them to others through verbal and nonverbal symbols. As receivers, we process the messages sent to us and react to them both verbally and nonverbally.6. Does the sender plays a more important role than the receiver in communication?No, they are equally important for both of them are essential in the process of communication.7. In what ways do the differences between participants make communication more or less difficult?Three especially important variables affecting participants which are relationship, gender, and culture make communication more or less difficult.8. What is a symbol and what is a meaning?The pure ideas and feelin gs that exist in a person‘s mind represent meanings. The words, sounds, and actions that communicate meaning are known as symbols because they stand for the meanings intended by the person using them.9. How can meanings be transferred from one person to another? What problems may arise in this process?A message from one person is encoded into symbols and then decoded into ideas and feelings to another person. In this process of transforming include nonverbal cues, whichsignificantly affect the meaning created between the participants in a communication transaction.10. When are unintended or conflicted meanings likely to be created?Unintended meanings are created when the decoding person receives a meaning unrelated to what the encoder thought he or she was communicating. Conflicting meanings are created when the verbal symbols are contradicted by the nonverbal cues.11. Which channels do you usually prefer in communication? Why?Of the five channels, some may prefer sight. As the old saying goes, words are but wind, but seeing is believing.12. What examples can you find to show that one channel is more effective than others for transmitting certain messages?For example, when asking a lady for a date, a young man may wear an immaculate suit and spray some perfume to show that he highly values this date with her. In this case, sight and smell are definitely more effective than words for conveying that particular message.13. What are the things that can create noises in the process of communication?Sights, sounds, and other stimuli in the environment that draw people‘s attention away from intended meaning are known as external noise. Thoughts and feelings that interfere with the communication process are known as internal noise. Unintended meanings aroused by certain verbal symbols can inhibit the accuracy of decoding. This is known as semantic noise.14. What should we do to reduce the interference of noise in communication?When communicating with others, we should pay undivided attention to communication itself, avoiding being distracted by any external or internal noise. Besides, we should make sure that what we say is correctly understood by others and vice versa to prevent semantic noise from generating.15. Why is feedback a very important element of communication?Feedback is very important because it serves useful functions for both senders and receivers: it provides senders with the opportunity to measure how they are coming across, and it provides receivers with the opportunity to exert some influence over the communication process.16. What will you usually do when you receive negative feedback in communication?Open.Case StudyCase 5In China, it is often not polite to accept a first offer and Heping was being modest, polite and well-behaved and had every intention of accepting the beer at the second or third offer. But he had not figured on North American rules which firmly say that you do not push alcoholic beverages on anyone. A person may not drink for religious reasons, he may be a reformed alcoholic, or he may be allergic. Whatever the reason behind the rule, you do not insist in offering alcohol. So unconscious and so strong are their cultural rules that the Americans equally politely never made a second offer of beer to Heping who probably thought North Americans most uncouth.However, what we have to remember is that cultures are seldom a strict either-or in everyinstance for all people and there are always individual differences. Probably this young Chinese nurse was very different from Heping or, unlike Heping, she may have known something about the American cultural rules and was just trying to behave like an American when she was in an American family.Case 6When a speaker says something to a hearer, there are at least three kinds of meanings involved: utterance meaning, speaker‘s meaning and hearer‘s meaning. In the dialogue, when Litz said ‗How long is she going to stay?‘ she meant to say that if she knew how long her mother-in-law was going to stay in Finland, she would be able to make proper arrangements for her, such as taking her out to do some sightseeing. However, her mother-in-law overheard the conversation, and took Litz‘s question to mean ―Litz does not want me to stay for long‖. From the Chinese point of view, it seems to be inappropriate for Litz to ask such a question just two days after her mother-in-law‘s arrival. If she feels she has to ask the question, it would be better to ask some time later and she should not let her mother-in-law hear it.Case 7Keiko insists on giving valuable gifts to her college friends, because in countries like Japan, exchanging gifts is a strongly rooted social tradition. Should you receive a gift, and don‘t have one to offer in return, you will probably create a crisis. If not as serious as a crisis, one who doesn‘t offer a gift in return may be considered rude or impolite. Therefore, in Japan, gifts are a symbolic way to show appreciation, respect, gratitude and further relationship.Keiko obviously has taken those used items from Mary, Ed and Marion as gifts, for she probably doesn‘t know that Americans frequently donate their used household items to church or to the community. Mary, Ed and Marion would never consider those used household items given to Keiko as gifts. No wonder they felt very uncomfortable when they received valuable gifts in return.Case 8As the Chinese girl Amy fell in love with an American boy at that time, it seems that she preferred to celebrate Christmas in the American way, for she wanted very much to appear the same as other American girl. She did not like to see her boyfriend feel disappointed atthe ―shabby Chinese Christmas. That‘s why she cried when she found out her parents had invited the minister‘s family over for the Christmas Eve dinner. She thought the menu for the Christmas meal created by her mother a strange one because there were no roast turkey and sweet potatoes but only Chinese food. How could she notice then the foods chosen by her mother were all her favorites?From this case, we can find a lot of differences between the Chinese and Western cultures in what is appropriate food for a banquet, what are good table manners, and how one should behave to be hospitable. However, one should never feel shameful just because one‘s culture is different from others‘. As Amy‘s mother told her, you must be proud to be different, and your only shame is to have shame.。

新编跨文化交际英语教程 复习总结

新编跨文化交际英语教程 复习总结

Unit 11.The definition of INTERCULTURAL COMMUNICATION1.1“Inter-" comes from the Latin word for "between",and dictionaries define communication as exchanging information.Inter-"来自拉丁语,意思是"在之间",字典把交流定义为交换信息。

Intercultural Communication refers to the exchange of information between people from different cultures.跨文化交际是指来自不同文化的人之间的信息交流。

As the very phrase suggests, Intercultural Communication emphasizes cross-cultural competence rather than language only.正如这句话所暗示的,跨文化交际强调的是跨文化能力,而不仅仅是语言。

1.2 what makes IC a common phenomenon: new technology, innovative communication system,globalization of the economy , changes in immigration patterns 新技术、创新的通讯系统、经济全球化、移民模式的变化2.The definition of globalizationGlobalization is the process by which regional economies, societies, and cultures have become integrated through communication, transportation,and trade between nations.全球化是区域经济、社会和文化通过国家之间的交流、运输和贸易而变得一体化的过程。

跨文化交际期末复习资料知识点总结详细

跨文化交际期末复习资料知识点总结详细

Intercultural communication in English1. Globalization (what & why)1)Dictionary: to organize or establish worldwide2)Wiki: Globalization refers to the increasingly global relationships of culture, people andeconomic activity.3)Globalization refers to the establishment of a world economy, in which national borders arebecoming less and less important as transnational corporations, existing everywhere and nowhere, do business in a global market.4)Globalization refers to “time-spaces compression”. That is, the way in which the worldappears to be getting smaller. (Reasons: the increasing global mobility of people; the impact of new electronic media on human communications)5)At the same time, people all over the world are faced with the same environmental issuesthat affect all cultures.6)Global instability stems from clashes between cultures as humankind createscatastrophes(灾难) that are far worse than natural disasters.7)Culture interdependence: people from different cultures attempt to get along with eachother and try to decrease conflicts.Driving force: technology, particularly telecommunications, computers2. Culture1)People who are raised or live in a particular place probably speak the same language, holdmany of the same values, and communicate in similar ways.2)the group of people who share the same ancestry3)commodities or products that are internationally exported and imported4) a particular way to satisfy our human needs. Maslow: physiological, safety, belongingness,esteem, self-actualization5)The coherent learned, shared view of a group of people about life’s concerns that rankswhat is important, furnishes attitudes about what things are appropriate and dictates behavior.6)Culture is coherent, learned, the view of a group of people, ranks what is important,furnishes attitudes2.1 elements of communication1)Context: the interrelated conditions of communication(aspects: physical settings, historical,psychological, culture)2)Participants: the participants in communication play the roles of sender and receiver,sometimes of the messages simultaneously.3)Messages: elements: meanings, symbols, encoding and decoding.4)Channels: a channel is both the route traveled by the message and the means oftransportation.5)Noise: noise is any stimulus, external or internal to the participants, that interferes with thesharing of meaning. They include: external noise, internal noise, semantic noise6)Feedback: some kind of verbal or nonverbal response3. Different lands, different friendships1)European: friendship is quite sharply distinguished from other, more casual relations, and isdifferently related to family life.2)American: a friendship may be superficial, casual, situational or deep and enduring.3)French: F is one to one relationship that demands a keen awareness of the other person’sintellect, temperament and particular interests; friends generally are of the same sex;disagreement and argument are the breath of live; compartmentalized (a man play chess with a friend for years without knowing his political opinion)4)Germany: F is much more articulately a matter of feeling; friends are brought to the family;disagreement on any subject that matters to both is a tragedy.5)English: F is based on shared activity, and are formed outside the family circle.4. Comparing and contrasting culturesFrederick:Human nature orientation; man-nature orientation; time orientation; activity orientation; social orientationKluckhohns and Strodtbeck:Human nature; relationship of man to nature; sense of time; activity; social relationships4.1Cultural dimensions (Geert Hofstede)Individualism versus collectivismUncertainty avoidancePower distanceMasculinity versus femininityLong-term versus short-term orientation5. High & low context culturesAdding: from wikipediaLow context culture and the contrasting "high context culture" are terms presented by the anthropologist Edward T. Hall in his book Beyond Culture. Low context culture refers to a culture’s tendency not to cater towards in-groups. An "in-group" is defined by the authors as being a discrete group having similar experiences and expectations, from which, in turn, inferences are drawn. Low context cultures, such as Germany or the United States make much less extensive use of such similar experiences and expectations to communicate. Much more is explained through words or verbalization, instead of the context.High context culture and the contrasting "low context culture" are terms presented by the anthropologist Edward T. Hall in his 1976 book Beyond Culture. It refers to a culture's tendency to use high context messages over low context messages in routine communication. This choice of communication styles translates into a culture that will cater to in-groups, an in-group being a group that has similar experiences and expectations, from which inferences are drawn. In a high context culture, many things are left unsaid, letting the culture explain. Words and word choice become very important in higher context communication, since a few words can communicate a complex message very effectively to an in-group (but less effectively outside that group), while in a lower context culture, the communicator needs to be much more explicit and the value of a single word is less important.6. How is language related to culture?1)Culture and language are intertwined and shape each other.2)Culture influences language by way of symbols and rules for using those symbols, as well asour perceptions of the universe.3)All languages have social questions and information questions. The meaning comes out ofthe context, the cultural usage.4)Language reflects cultural values.5)Sometimes different cultures use identical words that have rather different meanings. Theresults can be humorous, annoying, or costly, depending on the circumstances.6)Even if two people from different cultures can speak a common language, they maymisinterpret the cultural signals.7)To summarize, in the culture itself, language-and-culture is embedded in cultural products,practices, perspectives, communities, and persons. One reflects the other, and they are best seem as joined. Language , as a product of culture, is infused with culture.7. The sapir-whort hypothesis8. Nonverbal communication (what)Nonverbal communication is usually understood as the process of communication through sending and receiving wordless,(mostly visual) messages between people. Messages can be communicated through gestures and touch, by body language or posture, by facial expression and eye contact. Nonverbal messages could also be communicated through material exponential; meaning, objects or artifacts (such as clothing, hairstyles or architecture). Speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well prosodic features such as rhythm, intonation, and stress. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on face-to-face interaction, where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction.I.e. voices, handshakes, hand gestures, eyes movement, face expressions (smile, laugh),touching behaviorIt is governed by culture.Functions: repeating, complementing, substituting, regulating, and contradicting.9. Social timethe peculiarities of the Past-Present-Future in social processes, and their unbreakable connection.10. Improving intercultural communication1)To begin with your own culture, regardless of what that culture might be.2)To identify those attitudes, prejudices, and opinions that we all carry around and that biasthe way the world appears to us.3)To learn to recognize your communication style.Advices:1)Both parties involved in intercultural communication should seek a common language andattempt to understand cultural differences in using the language.2)To develop empathy - be able to see things from the point of view of others so that we canbetter know and adjust to the other people.3)To be flexible when deciding on how to present yourself to another person.。

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跨文化交际考试资料Information about cultures in the world and communication between cultures can be obtained from various sources. The following is a list of some films that can be watched in the process of learning intercultural communication. By watching and discussing films like these, we can expect to increase our knowledge about different cultures and to become more aware of the possible intercultural problems and conflicts in beliefs, values, norms, and social customs and practices.However, there is something that we have to always keep in mind, that is, these films, like the cases presented in our textbook, cannot be perfect representations of the cultures and intercultural communication. While much of what is portrayed in these films may be typical of a majority of members of the cultures concerned, some may be common only to a small number of people, and some may just be the characteristics of the individuals in the films.Eat, Drink, Man, Woman 饮食男女It is a delicious examination of the relationship between aging Chinese master chef Tao Chu and his three attractive daughters: the oldest, Jia-Jen, is a school teacher in her late twenties; the middle daughter, Jia-Chen, is a thriving corporate airline executive whose career comes before all else; and the youngest, Jia-Ning, is a twenty year old romantic who works at a Wendy's fast food joint.Master chef Chu is a long-time widower who lovingly cooks large Sunday dinners for his three166daughters, who view the meals as too traditional. Secretly, however, successful airline executiveJia-Chen loves traditional cooking and would like to be a chef like her father, if women were permitted to do so. Her older sister Jia-Jen is unmarried and cynical about men, but she becomes attracted to a volleyball coach and eventually pursues him vigorously. The youngest daughter,Jia-Ning, is a college student who becomes pregnant from her frequent sexual escapades.Life in the house revolves around the ritual of an elaborate dinner each Sunday, and the love lives of all the family members. As the film progresses, the personal relationships between the daughters and their significant others change unexpectedly.The film features numerous scenes displaying the technique and artistry of gourmet Chinese cooking. Since the family members have difficulty expressing their love for one another, the intricate preparation of banquet quality dishes for their Sunday dinners serves as a surrogate for the spoken expression of their familial feelings. It seems that the things children need to hear most are often the things that parents find hardest to say, and vice versa. When that happens, people resort to ritual. For the Chu family, the ritual is the Sunday dinner. At each dinner the family comes together and then something happens that pushes them farther apart. The problems faced by the Chu family may happen all around the world, and the difficulty of communicating across the generation gap is something almost everyone has experienced at one time or another.Pushing Hands 推手The film illustrates the conflicts between western and eastern cultures and their enormous differences. Through the life-touching story and detailed descriptions of the characters, the themes and philosophies behind this movie are simply depicted.The story is about Mr. Old Chu, an elderly Chinese tai chi chuan teacher and grandfather who emigrates from Beijing to live with his son, American daughter-in-law, and grandson in a New York City suburb. The grandfather is increasingly distanced from the family as a "fish out of water" in American culture. The film shows the contrast between traditional Chinese ideas of Confucian relationships within a family and the much more informal Western emphasis on the individual. The friction in the family caused by these differing expectations eventually leads to the grandfather moving out of the family home (something very alien to traditional expectations), and in the process he learns lessons (some comical, some poignant) about how he must adapt to his new surroundings before he comes to terms with his new life.The title of the film refers to the pushing hands training that is part of the grandfather's tai chi routine. Pushing hands is a two person training which teaches tai chi students to yield in the face of brute force. Tai chi chuan teachers were persecuted the Cultural Revolution, and the grandfather's family was broken up as a result. He sent his son to the West several years earlier and when he could he came to live with his family with the expectation of picking up where they left off, but he was unprepared for the very different atmosphere of the West. "Pushing Hands" thereby alludes to the process of adaptation to culture shock felt by a traditional teacher in moving to the United States.167Crash 撞车The film depicts several characters living in Los Angeles, California, during a 36-hour period and brings them together through car collisions, shootings, and carjacking.Several stories interweave during two days in Los Angeles, California, involving a number of inter-related characters, a police detective with a drugged out mother and a thieving younger brother, two car thieves who are constantly theorizing on society and race, the white district attorney and his irritated and pampered wife, a racist white veteran cop (caring for a sick father at home) who disgusts his more idealistic younger partner, a successful Hollywood director and his wife who must deal with the racist cop, a Persian-immigrant father who buys a gun to protect his shop, a Hispanic locksmith and his young daughter who is afraid of bullets, and more. Through these characters' interactions, the film seeks to depict and examine racial tension, and the distance between strangers in general.The principle subject matter is racism and its manifestations, and how it is often as much the result of social conditioning and anger as of hatred and intolerance. In addition to the usualwhite-on-black manifestation of discrimination, we are confronted with black-on-Latino,Latino-on-Asian, white-on-Middle Eastern, and others. Wherever cultural differences exist, there is room for tension. However, by depicting bigoted characters as otherwise caring individuals, Crash asks us to consider the causes of racism as much as to examine its effects.The Joy Luck Club 喜福会This is a film about the relationships between Chinese-American women and their Chinese mothers. It is based on the novel of the same name by Amy Tan. Four older women, all Chinese immigrants living in San Francisco, meet regularly to play mah-jong, eat, and tell stories. Each of these women have adult Chinese-American daughters. The film reveals the hidden pasts of the older women and explores cultural conflict and the relationships between mothers and daughters.After her mother's death, June is asked to take her place in a mahjong club. The three other members, like her mother, were all born in China. When June learns that she has two half sisters in China, she plans a trip to meet them. With this catalyst, the women begin to tell stories, not just about their own mothers and their lives back in China, but also about their often strained relationships with their Americanized daughters. The flashbacks to China are dramatic, and the stories are heartbreaking. Through a series of such flashbacks, four young Chinese women born in America and their respective mothers all born in China before the 1949 revolution, explore their past. This search helps them understand their difficult mother/daughter relationship with one another. As the film progresses, June learns about a culture that is supposedly her own but that she can touch only through the commonality of the mother-daughter bond. When June finally travels to China and helps her half-sisters to know a mother they cannot remember, she forges two other mother-daughter bonds as well. Her journey represents a reconciliation between her mother‘s two lives, between two cultures, and between mother and daughter. In addition, the journey brings hope to the other members of the Joy Luck Club that they too can reconcile the oppositions in their lives between past and present, between cultures, and between generations.168Since the film is structured as a series of vignettes told from the perspectives of the different women, there are multiple points of view. However, all these seem to be always connected by the universal desire for one generation of women to pass on their hopes for a better life to their daughters. In short, this film is very good at portraying the intergenerational and/or intercultural conflict between people who are caught between two cultures.A Passage to India 印度之行The film is set in the 1920s during the period of growing influence of the the Indian independence movement in the British Raj. It is a largely successful and entertaining adaptation of E. M. Forster's novel of cultural dissonance and colonial oppression in British-ruled India.Mrs. Moore has travelled from England to India with Adela Quested to visit her son Ronny, who is the local magistrate in the provincial town of Chandrapore and to whom Adela is engaged to be married. Both Mrs. Moore and Adela wish to see something of the ―real India‖, a notion that strikes the colonialists who have successfully segregated themselves from their subjects as somewhat quaint. Ronny himself considers the notion a little dangerous, in fact. But Mrs. Moore and Adela find an ally in local schoolmaster Dr. Fielding, who has good relations with many of the natives, including the Moslem Dr. Aziz and the Hindu mystic Professor Godbole. Aziz is so struck by Mrs. Moore's openness and kindness when he first encounters her one night alone in the local mosque, that he is willing to arrange for an expedition to take the two ladies to the nearby Marabar caves.The outing goes reasonably well until the two women begin exploring the caves with Aziz and his sizable entourage. Mrs. Moore experiences a strong fear of being in a small enclosed space that forces her to return to the open air. She encourages Adela and Aziz to continue their exploration but suggests they bring only one guide. The three set off for a series of caves far removed from the rest of the group, and before entering Aziz steps aside to smoke a cigarette. He returns to find Adela has disappeared; shortly after he sees her running headlong down the hill, bloody and disheveled. Upon their return to town, Aziz is jailed to await trial for attempted rape, and an uproar ensues between the Indians and the colonialists. When Mrs. Moore makes it clear she firmly believes in Aziz's innocence and will not testify against him, it is decided she should return to England. She then suffers a heart attack during the voyage and is buried at sea.In the subsequent trial, Adela has a change of heart and clears Aziz in open court. Later, she breaks off her engagement and leaves India, while Dr. Aziz abandons his Western attire, wears traditional dress, and withdraws completely from Anglo-Indian society, opening a clinic in Northern India near the Himalayas. Although he remains angry and bitter for years, he eventually writes to Adela to convey his thanks and forgiveness.My Big Fat Greek Wedding 我的盛大希腊婚礼The film is centered on Fotoula Toula Portokalos, a Greek-American woman, who falls in love with a WASP, Ian Miller. The movie also examines the protagonist‘s relationship with her family,169with their cultural heritage and value system, which is sometimes rocky but ends with mutualappreciation.Toula Portokalos is 30, Greek, living with her parents andbrother in a Chicago Greekcommunity and working in her family's restaurant, Dancing Zorba's. All her father Gus wants is forher to get married to a nice Greek boy. But Toula is looking for more in life. Her mother convincesGus to let her take some computer classes at college (making him think it's his idea). With thoseclasses under her belt, she then takes over her aunt's travel agency (again making her father think it'shis idea). She meets Ian Miller, a high school English teacher, WASP, and they date secretly for awhile before her family finds out. Her father does not accept the wedding of his daughter with anon-Greek man. Ian politely asks permission to continue seeing her, but Gus stubbornly refuses.Toula and Ian still manage to visit his apartment, where their relationship becomes more intimate.Toula meets Ian's upper-middle class, WASP parents for the first time, who are as reserved as herfamily is demonstrati ve. Ian proposes, she accepts, and Gus is ultimately forced to accept theirrelationship. Ian readily agrees to convert to the Greek Orthodox faith in order to be worthy of Toula,and is baptized in traditional fashion.As the year passes, the wedding planning hits snag after snag as Toula's relatives "helpfully"interfere. Toula is horrified to learn that her parents invited the entire family to a "quiet" dinner, andthe Millers, unused to such cultural fervor, are woefully overwhelmed. The traditional wedding itselfis quiet, dignified, and goes without a hitch. Everyone goes to the reception, and the Millers begin toenjoy the Greek partying lifestyle. Gus has learned to accept Ian; Ian has learned to accept Toula'shuge family, and Toula herself has learned to accept herself by coming to terms with her heritage andher cultural identity.。

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