b2c客户邮件跟进模板
外贸客户跟进邮件模板
Dear John Smith,Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, [ABC Company]. Do you have 10 minutes anytime early next week that would work?While I have you, I thought you might find some interest in our cooperation with [client name]. We helped them [achieve goal] resulting in [ideally you have a % to use here, but any meaningful result will suffice]. You can read the whole story here: [Provide case study link.]As a reminder, we're a [Outline the main business] company, expert (or specializing) in the [Describe more spcifically] category. We've worked with [name 2-3 clients] in your country, and help many others to [achieve goal].I look forward to hearing from you soon.Best regards,Lily LeeDear John Smith,As I've gotten to know your company better, I've come to believe that our company aligns well with both your company's immediate needs and ultimate goals.We can offer [product or service] that will allow you to [solve specific problems they're facing]. We use different tactics than our competitors, including [differentiators from other companies in your space].We've consistently been recognized for our exceptional product quality and service, like [specific accomplishments you can reference]. We were able to help one of our customers [reference a specific, relevant customer story].Given how well our [product or service] suits your needs, I think we could do some great work together.[Engaging question to wrap things up]?Best regards,Lily Lee客户跟进邮件（3）Dear John Smith,Hope you had a good weekend (been well, etc.).Not sure if you've been really slammed or you've decided to hold off for now, but I wanted to see if you might have any feedback on our proposal?Certainly, no rush on our end — I don't want to become a pest if you'd prefer I hold off on contact.I also thought you might have some interest in a recent post on [a post specific to the prospect's category, or if you don't have one, a category-specific, third-party article]. You can read it here: [link].Look forward to hearing from you.Best regards,Lily Lee客户跟进邮件（4）Dear John Smith,I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here?If it is, I won't bother you anymore. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well. Thanks for your time.Best regards,Lily Lee。
外贸发货后订单跟进邮件模板
发货前两周告知客户预计发货时间，同时通知客户支付余款Dear John,Your order is expected to be ready for shipment around 20th Oct.Please kindly check and make the balance payment with the below details:Total $39,860.00Paid $3,200Balance $36,660.00Looking forward to hearing from you soon.Sincerely,Lily订舱后反馈订舱情况，告知客户预计装柜日期和ETD（预计开船日期）Dear John,We have booked the shipment today, the goods will be loaded into container in our factory on 21th oct, the shipment date has been scheduled on 25th Oct.I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.Sincerely,Lily装柜当天发装柜照片给客户Dear John,The goods have been loaded into container today in our factory. Attached please find the loading photos.I will send you the shipping documents in my next mail.Sincerely,Lily装柜当天发议付单付草本给客户，并让其确认内容Dear John,Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.Waiting for your information.Sincerely,Lily由于天气原因，预定船期被船公司推迟了Dear John,Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.Please kindly note this, and we will keep you updated about the shipment.Sincerely,Lily开船当天告知客户实际开船日期和预计到达日期（ETA)，以及清关单据预计寄送日期Dear John,The shipment has been made on 28th October, and the ETA is 25th November.We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.Sincerely,Lily清关文件寄出后告知客户快递单号和跟踪链接Dear John,The shipping documents has been sent to you by DHL today. You can track it with the waybill number [12345678] at ... Have a nice day!Sincerely,Lily网上跟踪单据是否签收，并和客户确认Dear John,Today I have tracked the shipping documents on DHL website and found that they have been signed by “Donald Trump”. Have you receive it?In case you have any questions, please let me know.Sincerely,Lily货物到港前一周，告知客户货物预计到港时间，提醒客户安排清关提货Dear John,How are you?The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.Sincerely,Lily货物到港两周后，询问客户是否提到货，货物有无问题Dear John,Have you received the goods?If you have any questions or problem with this shipment, please feel free to let us know.Sincerely,Lily。
外贸跟单邮件范文
外贸跟单邮件范文一、订单确认后的跟进邮件（初次跟进生产进度）主题：Regarding your order [订单号] Production update。
Dear [客户名字],Hope this email finds you well! I just wanted to give you a quick heads up on the progress of your order [订单号].Our production team is like a well oiled machine, and they've already started working on your order. Right now, they're gathering all the materials, which is a bit like a chef collecting all the ingredients before cooking up a delicious meal.We expect to complete the production process within [X] days. But don't worry, if there are any hiccups along the way, I'll be the first to let you know.In the meantime, if you have any questions or special requests, just shoot me an email or give me a call. I'm here to make sure everything goes smoothly for you.Best regards,[你的名字][你的公司名称]二、货物即将完成生产，通知客户安排运输相关事宜。
27个可以在不同销售环节下使用的英文跟进邮件模板
27个可以在不同销售环节下使用的英文跟进邮件模板Dear [Contact's Name],I hope this email finds you well. My name is [Your Name], and I am reaching out to follow up on our recent conversation regarding [Topic of Discussion].1. Introduction Template:Subject Line: [Company Name] - Follow-Up on our MeetingI wanted to thank you for taking the time to meet with me [or our team] [insert date] to discuss [topic]. I found our conversation extremely insightful and appreciated the opportunity to learn more about your business and its needs.2. Meeting Follow-Up Template:Subject Line: Recap of our Discussion - [Company Name]Thank you for taking the time to meet with me [or our team] [insert date].I wanted to summarize our discussion and ensure that we are on the same page.3. Request for Proposal Template:Subject Line: Request for Proposal - [Company Name]I hope this email finds you well. After reviewing your company's capabilities and discussing your needs with our team, we believe that[Company Name] would be an excellent partner. We would like to request a formal proposal from your company.4. Product/Service Presentation Template:Subject Line: [Company Name] - Introduction to our [Product/Service]Thank you for your interest in [Company Name]. As discussed, I am excited to introduce you to our innovative [product/service] and its potential benefits for your company.5. Pricing Inquiry Template:Subject Line: Request for Pricing Information - [Company Name]I hope this email finds you well. I would like to inquire about the pricing and packages available for [product/service]. Could you please provide me with a detailed breakdown of the costs associated with our potential collaboration?6. Request for Feedback Template:Subject Line: [Company Name] - Feedback RequestWe value your opinion and want to ensure that we are meeting your expectations. As a valued customer, we kindly request your feedback regarding our [product/service] and overall customer experience.7. Follow-Up on Payment Template:Subject Line: Payment Reminder - Invoice #[Invoice Number]I hope this email finds you well. I wanted to follow up on the outstanding payment for Invoice #[Invoice Number]. Please find the attached invoice for your reference.8. Request for Testimonial Template:Subject Line: Request for Testimonial - [Company Name]We hope you have been satisfied with our [product/service]. Your satisfaction is our top priority. If you have a moment, we would greatly appreciate it if you could provide us with a testimonial about your experience.9. Event Invitation Template:Subject Line: Exclusive Event Invitation - Save the Date!I hope this email finds you well. We would like to invite you to an exciting and exclusive event that we are hosting at [venue] on [date]. Please save the date, and more details will follow soon.I hope you find these email templates useful for your various sales follow-up needs. Feel free to personalize them and adapt them to your specific situations. Should you require any further assistance or have any questions, please do not hesitate to reach out to me.Thank you, and I look forward to hearing from you soon.Warm regards,[Your Name][Your Position/Title][Company Name] [Contact Information]。
客户跟进邮件情况汇报
客户跟进邮件情况汇报
尊敬的领导：
我通过本周的客户跟进工作，对各位客户的邮件情况进行了汇报。
具体情况如下：
1. 客户A，上周我们发送了一封关于新产品推广的邮件给客户A，经过跟进发现，客户A已经收到邮件并表示了兴趣。
目前我们已经安排了销售人员进行电话
跟进，并计划在近期安排产品演示，以进一步推动合作进程。
2. 客户B，客户B是我们的老客户，我们上周发送了一封关于续费优惠的邮件
给客户B，经过跟进得知，客户B已经收到邮件并表示了满意。
目前客户B已经
同意续费并付款成功，合作关系得到了延续。
3. 客户C，我们上周发送了一封关于新服务推广的邮件给客户C，经过跟进得知，客户C表示对我们的新服务很感兴趣。
目前我们已经安排了商务人员进行线
下拜访，以进一步洽谈合作事宜。
4. 客户D，客户D是我们的潜在客户，上周我们发送了一封关于定制化解决方案的邮件给客户D，经过跟进得知，客户D已经收到邮件并表示了一定的兴趣。
目前我们正在安排专业人员进行详细的需求调研，以为客户提供更精准的解决方案。
总结来说，本周的客户跟进工作取得了一定的成果，通过邮件的发送和跟进，
我们成功地与客户取得了有效的沟通，并且在一些客户身上取得了进展。
在接下来的工作中，我们将继续跟进以上客户，同时积极开展新客户的开发工作，以提升我们的业务量和市场份额。
谢谢！。
外贸给客户报价后如何跟进的英文邮件
外贸给客户报价后如何跟进的英文邮件外贸给客户报价后如何跟进的英文邮件给客户报价后跟进的英文邮件如何写,在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。
像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢? 针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。
回复A：直接去函敦促Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship!Best wishes !Kevin回复B：先写邮件问清情况。
本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来…..如客户没回复，那你应该(很有必要)打个电话过去问清情况。
是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。
Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else toattract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt response,Thanks and best regards,Yours FaithfullyKevin回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。
外贸跟进客户邮件模版
外贸跟进客户邮件模版外贸如何跟进客户邮件最新模版1.Dear Jain,How is everything going?As the samples were sent out and received last week,may I know if you got the samples yet?How do you like it?We are appreicated your feedback of the samples so that we can go to the next steps.（或者把samples 改成quote,details）Looking forward to your reply.Best Regards and Thanks,Celeste2.Hi Jain,Do you see my offer?What is your opinion?（Is there any updated information about xx？Do you have any news for xx?Any comment about our xx ?)Is there anything I can do at this stage to support you?we will be obliged if you kindly let us know.Have a nice day.Thanks.Celeste3.Hi Jain,Glad to contact you again!Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Best regards.Celeste4.Hi Jain,Good day.Still no answer from you,how about the xx samples or quote?Fully understand you are busy,but I need to confirm the xx with you(it is my job responsibilty to follow up you and collect the clients' comment to improve my work and offer you quick response)Hope to get your soonest reply. Thanks for your help.Best regards,Celeste。
跟进客户邮件模板
十个跟进客户的邮件模板，应对客户不回复的绝第一次报价Thank you for your inquiry of **. We are pleasure that you are interested in our products XXXXX and XXXX. we are the first and largest company which specialized in ### in China, have more than # years experience in handmade production. https://We’ve sent the products’photo in the attachment and detailed information of the product below:For the payment:Western Union…..For the Shipment : DHL, …..We look forward to receive your reply.Sincerely,过几天，没回复Dear XXX,Wish everything well with you!We are in receipt of your letter dated Aug 10 , and as requested send you a catalogue for more information . We hope they will reach you and will help you make selection.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.Wish we will promote business as well as friendship两周内Dear XXX,Good morning! Have a nice day. Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of ** dated ** ** according to your relative inquiry. Have you got (or checked) the prices or not? May we know if this project still active for us?Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.最后的绝招Dear xxx,I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message, please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t have any interest在两个月内可以适当追加的Dear XXX,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards追踪信Hope you are fine, my friend.It is regret that I haven’t receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don’t want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you问不回复的原因找答案Glad to contact you again! Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don’t receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement. Waiting for your favorable reply soon!新品报价Good day! My quotation of *** you might have received and considerated. could you kindly advise your comments at your earlierconvenience? If the products isnot your are expecting,pls advise me your details requirement, I will re-offer asap. I am of service at any time!进一步联系Dear ***,Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again,if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards加强联系Dear sir Have you received our quotation of …, if you have any further question,please don’t hesitate to contact us. We are waiting for you comment about our quotation.We hope that we can establish a good business relationship with you in the nearest future. Your prompt reply will be appreciate.。
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1）未付款订单Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到你的订单，但订单似乎未付款。
如果有什么能帮助的，请随时与我联系。
当付款完成，我将立即备货并发货。
谢谢！提示：请根据您产品自身特点对描述内容进行修改。
2）已付款订单Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks! Best Regards$myname译文：您的订单编号为XXXXXXXXXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。
如果您有任何问题请随时联系我。
谢谢！提示：请填上您的订单号和发货天数。
3）发货后Dear $buyer,The item XXXXXXXXXXXXXX you ordered has already beenshipped out and the tracking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!Best Regards$myname译文：订单号为XXXXXXXXXXXXXX的货物已经发货，发货单号是XXXXXXXXXXXXXX，运输方式是XXXXXXXXXXXXXX，订单状态是XXXXXXXXXXXXXX。
您将会很快收到货物，感谢您的支持和理解。
提示：请填写订单号、发货单号、运输方式和发货日期。
4）询问是否收到货Dear $buyer,According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on . If not, please let me know. Thanks！Best Regards$myname译文：EMS网站显示您已收到货物。
如果您已收到货物请到敦煌网确认，如果有问题请告知我。
谢谢！提示：可根据您货物的实际情况进行更改。
5）客户投诉产品质量有问题Dear $buyer,I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good conditionbefore shipping it out, I suppose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding.Best Regards$myname译文：很抱歉听到发给您的货物有残损，我在发货时再三确定了包装没有问题才给您发货的。
残损可能发生在运输过程中，但我仍旧因为带给您的不便深表歉意。
当您下次从我这购买时，我将会给您更多的折扣。
感谢您的谅解。
提示：请根据投诉的实际情况进行更改。
6）订单完成Dear $buyer,I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and lookforward to doing more business with you in future.Thanks！$myname译文：我很高兴地看到您已收到货，感谢您的支持。
希望您满意，并期待着在将来与您做更多的生意。
7）提醒买家给自己留评价Dear $buyer,Thanks for your continuous support to our store, and we are strivingto improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me.Best Regards$myname译文：感谢您继续支持我们，我们正在改善我们的服务，质量，采购等。
如果您可以给我们一个积极的反馈，我们会非常感激，因为这对我们来说是一个很大的鼓励。
如果有什么我可以帮助，不要犹豫请告诉我。
8）货物断货Dear $buyer,We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXXXXXXXXXXXXXXXXXXXXXXXXX .If there’s anything I can help with, please feel free to contact us. Thanks！Best Regards$myname译文：真是对不起，您订购的产品目前缺货，我会与工厂联系什么时候能补上，并将随时告知你。
以下链接提供的产品也很不错XXXXXXXXXXXXXXXXXXXXXXXXXXXX ，您可以看看。
有什么我可以帮忙的，请随时与我们联系。
谢谢！提示：请在横线处添加同类产品的链接。
9）折扣Dear $buyer,Thanks for your message. Well, if you buy both of the XXXX items, we can offer you a XXX % discount. Once we confirm your payment, we will ship out the items for you in time.Please feel free to contact us if you have any further questions. Thanks & Best regards!$myname译文：感谢您给我信息。
目前我们正在进行促销，如果你购买了XXXX 个产品，我们可以为您提供XXX %的折扣。
一旦我们确认您的付款，我们将及时发货。
如果您有任何进一步的问题，请随时与我们联系。
谢谢！提示：请添写希望买家购买的件数和您所能提供的折扣。
10）买家议价Dear $buyer,Thank you for taking interests in o ur item. I’m afraid we can’t offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % discount if you purchase more than XXXXpieces in one order. If you have any further questions, pleaselet me know. Thanks!$myname译文：感谢您对我们产品的兴趣，但很抱歉我们不能给您更低的议价。
事实上，我们的上市价格是经过精心计算的且合理的，它已经让我的利润有限。
但如果您一个订单购买超过XXXX件，我们将给你XXX %的折扣。
有任何问题请联系我。
谢谢！提示：请添加希望买家购买的件数和您所能提供的折扣。
11）大量订单询价Dear $buyer,Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sample product costs $ XXXX USD with shipping fees included. If you order XXX pieces in one order, we can offer you the bulk price of XXXXUSD/piece with free shipping. I look forward to your reply.Regards！$myname译文：感谢您的询问，我们很诚挚的希望跟您做生意。