商务英语信函
商务英语信函八大类
商务英语信函八大类投诉信Dear_______,I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply.Yours sincerely低于结束语一至二行，从信纸中间偏右的地方开始，在结束语的正下方，在签完名字的下面还要有用打字机打出的名字，以便识别。
职务、职称可打在名字的下面。
当然，写给亲朊好友的信，就不必再打了。
Li Ming询问信Dear ______,I am ____________ (自我介绍). I am writing to see if it is possible for you to provide me with informationregarding_______.(要询问的内容)Peter New mark 在他编著的《翻译教程》中提到，提笔写译文之前，翻译者必须通读文章，了解原文的背景、基调、作者的态度和行文风格，以便吅理自然地组织语言，表达目标信息。
商务英语信函写作
商务英语信函写作商务英语信函写作范文商务英语是以适应职场生活的语言要求为目的，内容涉及到商务活动的方方面面。
商务英语课程不只是简单地对学员的英文水平、能力的提高，它更多地是向学员传授一种西方的.企业管理理念、工作心理，甚至是如何和外国人打交道，如何和他们合作、工作的方式方法，以及他们的生活习惯等，从某种程度上说是包含在文化概念里的。
由此可见商务英语在我们的工作中十分重要。
今天就由店铺带大家了解一下商务英语信函写作范文吧!商务英语信函写作篇1Dear Mr. / Ms,Thank you very much for your invitation to attend the 1997 International Fair. As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully商务英语信函写作篇2Dear Mr .Weidner .Contract No. 17854You will recall that you and I have discussed at least three times during the past six months the low quality of service provided by your hotel .After each conversation, service is improved for a short time , and then reverts .back to the old standard that brought abort my original complaints .I will summarize in this letter my previous discussions about your performance .You may wish to refer to our contract as you read my comments.1. Windows :According to the contract ,all windows are to be cleaned once a month .This is not being done .Often from six toeight weeks elapse between cleanings .Even when the windows are cleaned ,the job is less than satisfactory .2.Carpets: The carpets should be vacuumed after each workday .Although your service people do show up each day , their efforts can only be described as careless .3.Miscellaneous : I could mention a dozen other cleaning responsibilities that are not being met satisfactorily--furnitures , lavatories and ash trays , for example .I call your attention to paragraph 7c in the contract , Mr .Weidner , in which the provisions for revocation of the contract are described .I do not like to consider such a possibility , but I must have your written assurance that all provisions of the contract will be met .I will be pleased to meet with you once more to discuss the situation. I assure you that this a matter of some urgency to me .Yours faithfully xxx,【商务英语信函写作范文】。
商务英语信函
建立业务关系一、模式1、告诉对方我方是如何获悉他们的信息的2、表示我方愿与对方建立业务关系3、介绍我方的经营范围。
（附：资信情况）4、希望能得到对方的回信（结尾）二、例句（一）信息来源1、We have get/obtain your name and address from the trade show.2、Your company has been introduced/recommended to us by Bank ofChina.(银行/公司名)（二）建立业务关系1、We are writing you in the hope of establishing business relations withyou.2、We shall be pleased to enter into business relations with you.(三)介绍我方的经营范围1、We are one of the largest table-cloths exporters in our country andhandle with various kinds of products for 5 years.2、We are a state-owned corporation specializing in the export oftable-cloths. (private corporation 私营企业)附加：关于资信情况1、For our credit standing, please refer to Bank of China.2、Our banker is Bank of China. It can provide you information aboutour business and finance.(四) 结尾1、We look forward to hearing from you soon.2、We are looking forward to receiving your early reply.3、We hope to hear form you shortly.询盘（Enquiries）一、模式1、得知对方是某一行业的出口商/感谢对方与你方建立业务关系2、询问某产品的价格、尺寸、颜色等，并请对方附上一份目录3、询问对方可接受的支付方式/陈述我方的支付方式4、结尾二、例句(一) 得知对方信息/感谢来信1、We have got the information from the Internet that you are one of themain exporters of table-cloths.2、We thank you for your intention to enter into business relations withus.（二）询盘1、At present, we are interested in table-cloths and shall be glad if youwill send us your latest price list in various colors and size.2、We are interested in table-cloths and shall be glad if you will send usa copy of illustrated catalogue and latest price list.(三) 支付方式1、When replying, please tell us/state your terms of payment and discount you would offer.2、We would like to state that we usually pay for our imports by sight L/C. We feel sure, it will be agreeable to you.回复（A Reply）Dear Mr. Bean，We warmly welcome your enquiry of April 4and thank you for your interest in our cushions.We are enclosing samples and price list of back cushions giving the details you asked for. We feel confident that you will find the goods both excellent in quality and reasonable in price.We are looking forward to your order soon.Yours sincerely，China National Import & Export Corp.发盘（offer）一、模式1、感谢对方的询盘2、报价的有效期（实盘/虚盘）3、商品的报价情况（品名、规格、颜色、尺寸、价格、装运、支付方式等）4、结尾二、例句（一）感谢对方的询盘1、We were pleased to receive your letter of 4th April and thank you for your interest in our products.2、We thank you for your letter of 10th November, enquiring for Forever Brand Bicycles.(二) 有效期1、We are making you, subject to your acceptance reaching us not latter than July 30, the following offer: (实盘)2、We are making you, without engagement, the following offer: （虚盘）3、The above/following quotation is made without engagement and is subject to our final confirmation. (虚盘)（三）报盘（模式）Commodity:Color:Size:Price: USD 25.00/dozen CIF New YorkShipment：October/November, 2012Payment: By L/C at sight to reach the Sellers one month before shipment.还盘（counter offer）一、模式1、感谢报盘2、陈述不能接受的原因，并说明自己能接受的条件3、结尾二、例句1、We thank you for letter of 19th November quoting us for ForeverBrand Bicycles. 感谢你11月19日关于永久牌自行车的报价。
商务英语信函格式范文
商务英语信函格式范文文章一：询价信函格式范文Dear Sir/Madam,We are writing to inquire about your products and prices.We are interested in your product line and would like to know more about the products you offer. Could you please send us a catalog, price list and samples of your products? We would also appreciate any additional information you can provide about your company, such as your production capacity, delivery time, minimum order quantity, and payment terms.If you have any special deals or promotions currently available, we would be interested in hearing about them. We are particularly interested in the following items:- [list of items]We appreciate your prompt attention to this matter and look forward to hearing from you soon.Sincerely,[Your Name][Your Company][Your Contact Information]文章二：订单确认信函格式范文Dear [Customer Name],Thank you for your recent order with our company. We are pleased to confirm the details of your order as follows:- Order Number: [insert number]- Order Date: [insert date]- Payment Method: [insert method]- Total Amount: [insert amount]The products/items you have ordered are:- [list of items ordered]We will begin processing your order immediately, and you should expect to receive your order within [delivery time]. We will contact you once your order has shipped to provide you with a tracking number.If there are any changes or updates to your order, we will contact you immediately to discuss.Please let us know if you have any questions or require any additional assistance. We appreciate your business and look forward to serving you in the future.Sincerely,[Your Company][Your Contact Information]文章三：邀请参加会议信函格式范文Dear [Recipient Name],We would like to invite you to the [event name], which will be held on [event date] in [location]. This event is being organized by [organizer name/company] and will be an excellent opportunity for [describe purpose of event].The event will be attended by a number of prominent individuals within the [industry/sector], including [list of key speakers/guests], and will feature a range of presentations, workshops, and networking opportunities.We believe that your participation in this event would be highly beneficial, and we would be honored to have you join us.Please find enclosed an invitation that provides further information about the event, including a detailed schedule and registration information. If you have any questions or require any additional information, please do not hesitate to contact us.We look forward to hearing from you soon.Sincerely,[Your Company][Your Contact Information]文章四：感谢信函格式范文Dear [Name],I wanted to take a moment to express my sincere gratitude for [insert reason for thanks]. Your[kindness/generosity/helpfulness/etc.] has had a tremendous impact and I am so grateful for your support.Your [support/assistance/encouragement] has helped me to [insert specific impact]. I cannot thank you enough for [insert specific impact] and for being such an incredible[friend/colleague/mentor/etc.].I [appreciate/value/admire] your [insert trait or characteristic] and I am grateful to have you in my life. Your[kindness/thoughtfulness/support] comes at a time when I really needed it and I cannot express how much it means to me.Thank you again for your [insert reason for thanks]. I hope to be able to return the favor in the future and to continue our [friendship/professional relationship/etc.].Sincerely,[Your Name]文章五：道歉信函格式范文Dear [Recipient Name],I am writing to apologize for [insert reason for apology]. I am truly sorry for any inconvenience or frustration that my actions may have caused.I understand that my behavior [was not acceptable/did not meet your expectations/was out of line/etc.] and I take full responsibility for my actions. I assure you that this situation does not reflect the values of our company and I will make every effort to ensure that it does not happen again.I would like to make up for any harm that my actions may have caused by [insert action you will take to make up for the harm]. I appreciate your understanding and hope that you will give me the opportunity to make things right.Again, I am deeply sorry for my mistake and any consequences that it may have caused.Sincerely,[Your Name][Your Company][Your Contact Information]文章六：建议信函格式范文Dear [Recipient Name],I am writing to propose a suggestion that I believe would be beneficial for [insert purpose or goal].My suggestion is to [insert suggestion]. I believe that this would help to [insert benefit or reason for suggestion]. In addition, [insert supportive evidence or reasoning].I understand that there may be some challenges or obstacles to implementing this suggestion, but I believe that with [insert required resources or actions], we can overcome these challenges and make this suggestion a reality.I appreciate the opportunity to share my suggestion with you and I look forward to discussing this idea further with you. Thank you for your time and consideration.Sincerely,[Your Name][Your Company][Your Contact Information]本篇文章是一篇关于常用商务信函格式范文的汇总，主要涉及了五种常见的商务信函，包括询价信函、邀请信函、感谢信函、道歉信函和建议信函。
经典中英文商务信函范文
12种经典中英文商务信函范文第一种、介绍信Letters of Introduction实例之一：Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully尊敬的先生/小姐，现向您推荐我们的市场专家弗兰克·琼斯先生。
他将因公务在四月15日到四月中旬期间停留伦敦。
我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。
您诚挚的实例之二：Dear Mr. / Ms,We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season.We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need.Yours faithfully尊敬的先生/小姐，我们非常高兴向您介绍我们纺织部的进口经理王有先生。
国际商务英语信函
国际商务英语信函Dear Mr. / Ms,Thank you for your letter No. A-3 of 6th May, offering us 6 UI-4 Viewdatas. We have passed it on to our Technical Department for their consideration.We shall reply as soon as possible.Yours faithfully中文参考：尊敬的先生/小姐：谢谢您五月六日标号为A-3的来信，该信向我们提供6 UI-4图像数据。
我们已把该信转给了技术部，备他们考虑。
我们将尽快回信。
你诚挚的1. Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully尊敬的先生/小姐，现向您推荐我们的市场专家弗兰克·琼斯先生。
他将因公务在四月15日到四月中旬期间停留伦敦。
我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。
您诚挚的Back to Top2. Dear Mr. / Ms,We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the ing season.We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need.Yours faithfully尊敬的先生/小姐，我们非常高兴向您介绍我们纺织部的进口经理王有先生。
英文信函格式范文 商业信函
英文信函格式范文商业信函【中英文实用版】Dear Sir/Madam,尊敬的先生/女士，I hope this letter finds you well.I am writing to discuss the recent purchase I made from your company.我希望这封信能够找到您一切安好。
我写这封信是为了讨论我最近从贵公司购买的产品。
Firstly, I would like to commend your company on the excellent quality of the product.It has exceeded my expectations in every way.首先，我想对贵公司产品质量的出色表现表示赞赏。
它在各个方面都超出了我的期望。
However, I have encountered a minor issue with the product.After using it for a few weeks, I noticed that the handle began to split.然而，我在使用产品几周后遇到了一个小问题。
我注意到把手开始分裂。
I understand that such issues can occur occasionally, but I believe that it is important to bring it to your attention.I would appreciate it if you could provide me with a solution to this problem.我明白这种问题可能偶尔会发生，但我觉得向您提出来是很重要的。
如果您能提供解决这个问题的方案，我将不胜感激。
In addition, I would like to express my satisfaction with the customer service provided by your company.The staff members I have spoken tohave always been polite and helpful.此外，我想对贵公司提供的客户服务表示满意。
商务信函询盘英文范文(范例10篇)
商务信函询盘英文范文第1篇外贸英语函电范文１建立贸易关系的常用书信Letters for Establishing Business RelationsWrites to ExporterDear Sirs,We have obtained your address from theCommercial Counsellor of your Embassy in London and are now writing you for the establishment of business relations.We are very well connected with all the majordealers here of light industrial products, and feelsure we can sell large quantities of Chinese goods if we get your offers at competitive prices.As to our standing, we are permitted to mention the Bank of England, London, as a reference.商务信函询盘英文范文第2篇Cross cultural business communication often refers to effective cross-cultural communication between different cultural differences. Appropriate communication channels should be adopted to overcome the negative factors of cultural differences and enhance the understanding and cooperation of this paper. The basic theory ofcross-cultural business communication and the two aspects of cross-cultural business negotiation and business etiquette are analyzed in detail, and how to carry out it better is studied Cross cultural business communication to improve trade efficiency.中文翻译：跨文化商务交际往往是指不同文化差异因素之间进行有效的跨文化交际，应采取适当的沟通渠道，克服文化差异的消极因素，增进本文的理解与合作，对跨文化商务交流的基本理论和跨文化商务谈判与商务礼仪这两个方面进行了详细的分析，并研究如何更好地开展跨文化商务沟通，提高贸易效率。
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•关于称呼
•不认识的人：Dear Sir/Madam •认识但不熟悉的人：Dear Mr./Mrs./Ms./ Dr./ Prof. Smith •朋友：Dear Mary
•关于结束语
•写给机关、团体或不认识的人：Yours truly, Truly yours, Yours faithfully, Yours sincerely… •写给长者或上级：Yours respectfully, Respectfully yours, Yours obediently … •朋友或亲戚：Yours, Ever yours, Yours ever, Yours affectionately, Lovingly yours, (Much) Love, With Love, Your devoted friend…
其他部分
附件(Enclosure\Enc.), 附言(Postscript\P.S.), 经办人姓名 (Attention Line), 事由(Subject or Heading), 查号或参考编 号(Reference No.), 抄送(Carbon Copy Notation\ C.C.)
英文商务信函的格式和结构
落款
Yours Faithfully Faithfully Yours
Yours Sincerely Sincerely Yours
Best regards Best wishes Love With (Lots of ) Love
•英文书信的基本原则
• 英文书信的书写可概括为7个C原则：Completeness （完 整）, Clarity（清楚）, Concreteness（具体）, Conciseness （简明）, Correctness（正确）, Courtesy（谦恭）, Consideration（谅解）。
Dear Sir,
Re: Our Offer for PDA Type III-H
Thank you for your interest in our latest Personal Digital Assistant Type III-H.
As requested, we offer you 500 sets of PDA at USD140 per set FOB Inchon for shipment in February, 20--. We require payment by L/C.
除信头外全 部左对齐
Attention: Mr. Wang , Import Dept.
Dear Sir,
Re: SHAMPOO
We’ve received your letter of July 10th enquiring about our JOHNSON'S® Baby Shampoo With Natural Lavender, but unfortunately, the stock of this product is running low due to the heavy demand. But we will inform you as soon as the new supplies come up.
•信件常用称呼和落款用法
情况
未知收信人姓名
知道收信人的姓 名，但关系一般
知道收信人姓名 且关系亲密
称呼
Dear Sir(s) Dear Madam Dear Sir or Madam Dear Mr. Bush Dear Ms. Bush Dear Dr. Bush Dear Prof. Bush Dear Mary Dear Smith
Lavis Kim (Manager)
落款偏右
Envelope Addressing
信封格式
写信人在上，收信人在下
信封格式不一, 根据收信人名称地址的写法通 常分两种格式：
缩格式：收信人名称地址逐行右缩 齐头式：收信人名称地址左端对齐
缩格式举例
MESSRS WILLIAM & SONS
76 Lancaster House Manchester, England
和事由居中
Date: 30th March, 20--
105 Roller Road Sydney, Australia
日期靠右
Attention: Mr. Donnason, Marketing Dept.
Dear Sir,
Re: Shipping Advice of Freezers
With reference to your order No. F256 of February 5 for 1,000 sets of Freezers, we’re
1. 信头 letter head 2. 编号（写信人的名字缩写）和日期 The
sender name and the date 3. 信内地址 The inside address 4. 事由 The subject heading/主办人
Telex: 53892 SHELEC SS
Our Reference No. H/W—T008
Tel: 46-8-738-6000
Your Reference No.
Fax: 46-8-738-6016 E-mail: hwlee@
具体收信人
Messrs. William & Warner
We hope that we can close business to our mutual advantage in the future.
Yours faithfully,
Johnson & Johnson
Doris Fergoson
Doris Fergoson (Manager)
改良齐头式示例
收信人名称地 址：逐行右缩
Registeredຫໍສະໝຸດ 写信人名称地 址stamp
Mr. Wang Kai-ming CHINA NATIONAL TRANSPORT CO. 120 Nanjing Road Shanghai, China
齐头式举例 写信人名称地 址
CHINA NATIONAL CEREALS, OILS AND FOODSTUFFS IMP & EXP CORP.
•英文书信的组成部分
一封正式的英文书信通常包括下面几个组 成部分：信头(Heading)、信内地 址(Inside Address)、称呼 (Salutation)、正文(Body)、结束 语(Complimentary Close)、签 名(Signature)、附件(Enclosure)、 副本转送(Carbon Copies)、再启 (Postscript)等。
pleased to inform you that the goods have been loaded on board the s/s “Peace”, which is
sailing for your port on April 1st.
We’ve sent a telex to the above effect this morning. Please insure the goods as contracted
Parts
?
英语商务信函的构成
基本部分
信头(Letter Head),日期(Date), 封内地址(Inside Address), 称呼(Salutation or Greeting), 信的正文(Body of the Letter), 结束礼词(Complimentary Close), 签名(Signature)
Because there is an increasing demand for this product, our price is non-negotiable. We look forward to your reply.
Yours truly,
Samsung Electronics
Lavis Kim
SAMSUNG ELECTRONICS
310 Taepyung-ro 2-ga, Chung-gu
Seoul, 100-102, Korea
Tel: 82-2-3706-1114
Our Reference No. ODL-11
E-mail: qsl@
Your Reference No.
11th Floor, Jingxin Bldg. 2A Dong San Huan Beilu
stamp
Beijing, People’s Republic of China
收信人名称地 址：左端对齐
Confidential Par Avion
EL MAR PACKING COMPANY 12 MAIN STREET, FRESNO CALIFORNia, USA
Date: 23rd December, 20--
Shandong Science & Technology Co. Ltd. 21/F Bright Plaza 138 Jinni Road, Jinan Shandong, China
案号和日期 靠右
Attention: Mr. Zhou Jun, Import Dept.
hope that we can close more business with you in the future.
结尾敬语和 落款偏右
Yours faithfully, The Electrolux Corp.
Horis De Wolley
Horis De Wolley (Manager)
齐头式示例
商务信函
Business Letter
Content