5 员工福利调查问卷

Employee Benefits Questionnaire

员工福利调查问卷

Programs by which employees receive noncash compensation to ensure that the organization attracts, retains and motivates employees to accomplish organization objectives.

这是一种以非现金的薪酬方式存在的程序，提供给员工以确保阻止吸引，保留和激励员工完成组织目标。

1.Does the organization have a clear policy regarding employee benefits?

组织有关于员工福利的一个明确政策吗？

2.Is there one position within the organization accountable for fairly and

consistently implementing employee benefit programs and ensuring

compliance with governmental regulations, such as ERISA, COBRA, EEO

and the Family and Medical Leave Act?

组织内部是否有岗位负责公平一致地执行员工福利计划，来确保和政府的规范条例是保持一致的，例如ERISA（雇员退休收入保障法案）,COBRA（统一综合预算汇编法案），EEO（平等就业机会）和家庭与医疗休假法？

3.Is the organization current on competitive employee benefit practices, such as

childcare, flextime, job sharing, vacation/sick time, time-off provisions and

health plan alternatives?

该组织目前是否有在竞争员工福利方面下功夫呢？例如：儿童保育，弹性工作制，工作分享，假期/病假，休假和健康计划这些方面的选择？

HEALTH CARE COST CONTAINMENT

健康保健成本控制

4.Is there a process in place to contain medical costs while offering quality

health care to employees?

是否建立有一个控制医疗成本的程序，同时也向员工提供了高质量的医疗服务。

5.Do you periodically gauge employee satisfaction with the benefit plan in terms

of customer service, timeliness, claim management and accuracy?

是否有定期检测员工在客户服务，及时性，诉讼管理和准确性这些方面对福利计划的满意度？

6.If employee dissatisfaction is high or costs are out of control or

noncompetitive, do you put your benefit plans out to bid?

How often does this occur?

若员工的不满意度很高或成本失控或不具备竞争性，你会把你的福利计划进行招标吗？

多久会发生一次？

7.Does your medical cost containment review cover the following:

A.Have you analyzed both of the following alternative health care

programs for their cost containment processes, including

services offered, accessibility, quality of care and cost?

你的医疗成本控制会评估下列方面嘛？

A. 你是否会分析下列可选择性的医保计划的成本控制过程，包

括可提供的服务，保健方面的可获得性，高质量的医保和成本？HEALTH MAINTENANCE ORGANIZATONS (HMOS):

健康维持组织（HMOS）：

What are enrollment numbers for the past three years. (Rapid enrollment rates may result in poorer service.)

过去三年的招生人数是多少？（招生人数的飞快增长可能会导致服务越来越差）Is the HMO accredited by the National Committee for Quality Assurance (NCQA)?

HMO是否有得到NCQA（全国质量保证委员会）的许可？

Were any conditions attached to the accreditation?

对这个许可是否有附带其他的一些附加条件？

What is the public perception of the HMO (has it received bad press)?

公众对HMO有什么看法（是否有收到过坏消息）？

Have organizations similar to yours fared well under this HMO? (Ask for a list of clients and call some of them.)

和你们类似的组织在HMO方面出色吗？（需要一份客户清单，并打电话询问其中一些人来核查）

What are the exclusions or limitations on procedures, such as transplants, rehabilitative procedures and mental and nervous disorders?

程序中有哪些例外或限制？譬如移植，精神和神经疾病上的恢复？PREFERRED PROVIDED ORGANIZATIONS (PPOS):

优先选择提供者组织（PPOS）：

In addition to all the questions for HMOs above, what is the ratio of network vs. non-network charges?

除了上述关于HMO的所有问题之外，网络和非网络收费的比率是多少？

Do employees accept the network doctors?

员工是否能接受网络医生呢？

B.Has HR reviewed the following administrative controls:

人力资源人员是否有评估下列管理方面的控制：