商务英语函电 (5)

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世纪商务英语函电与单证unit 5

9. pack v. put things into a box, bundle, bag, etc. 包装 e.g.核桃用双层麻袋包装。 Walnuts will be packed in double e.g.货物可在订货两天内打包发送。 gunny bags. 包装表达常用介词： and delivered within two days of ordering. Goods can be packed packing n 包装 a. in… 用某种容器包装 inner packing 内包装 e.g.货物用木箱包装。 sales packing are packed in cartons. 销售包装 The goods outer packing 外包装 b. in…of…each 用某种容器包装，每件若干 shipping packing 运输包装 e.g.童鞋用木箱包装，每箱10打。 neutral packing 中性包装 Children’s shoes are packed in wooden cases of 12 dozen each. packing instructions 包装须知 c. …to… 若干件装于一件容器内 packing list 装箱单 e.g. 旅行用剪刀用盒装，100盒装于一木箱。 mode of packing 包装方式 Our trip scissors are packed in boxes, 100 boxes to a carton.
The result turns out to be the same as we expected.
7．make clear
澄清，弄清
e.g. 你尽可放心，我们这一方会调查事实澄清你方所抱怨的事由。 make clear sth. You may rest assured that our end will look into the matter to make make it your complaints. clear clear that 澄清，弄清

商务英语询价函电范文

商务英语询价函电范文Dear Professor Ye, I read that you and your team have been treating cancer patients with eaal on the news. I know that the patients have been cured and have no recurrence in the next few years. If my wife has been diagnosed with ovarian malignant teratoma recently, I would be very interested to submit my wife's case to your clinical trial, if possible, to join your clinical trial, If you can't accept her case, I will send you her report and diagnosis as soon as possible.Can you give me some suggestions? What can I do to better fight cancer with my wife? Thank you for your sincere, expanded activated autologous lymphocyte ovarian malignant teratoma.中文翻译：尊敬的叶教授，您好，我在新闻上看到您和您的团队对癌症患者进行的eaal治疗，知道患者已经治愈，并且在接下来的几年中没有复发，如果我妻子最近被诊断出患有巢恶性畸胎瘤，我很有兴趣把我妻子的病例提交给你的临床试验，如果有可能加入你的临床试验，如果你不能接受她的病例，我会尽快把她的报告和诊断寄给你，你能给我一些建议吗？我能做些什么来和我的妻子更好地对抗癌症谢谢你真诚的，扩展活化的自体淋巴细胞巢恶性畸胎瘤。

国际商务英语函电范文

国际商务英语函电范文在国际中，通用的商务英语信函我们来了解一下吧。

下面是店铺给大家整理的国际商务英语函电范文，供大家参阅!国际商务英语函电范文：介绍信实例之一：Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully尊敬的先生/小姐，现向您推荐我们的市场专家弗兰克·琼斯先生。

他将因公务在四月15日到四月中旬期间停留伦敦。

我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。

您诚挚的实例之二：Dear Mr. / Ms,We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season.We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need.Yours faithfully尊敬的先生/小姐，我们非常高兴向您介绍我们纺织部的进口经理王有先生。

《商务英语函电教程》Unit 5销售推广

2) In the second part:
① Providing additional information, such as an introduction to new products. ② Offer some preferential terms to motive the recipient‟s desire. ③ Gently urge the recipient to take the next step in negotiating a sale.
Enclosed is our price list and full sales promotion literature for your reference. We deem it to your benefit to push the sales of our products in your market. And we are prepared to give a quantity discount of 10% if your order exceeds 300 sets. We recommend you to take advantages of the enclosed order form in case you wish to make an immediate order.
Guidelines for writing
The common structures of both sales letters and follow-ups are composed of three essential parts. 1. Structures and points in writing sales letters To accomplish the AIDA aim as mentioned before, the following rules should be observed at the same time in sales letter writing. 1) In the first part, catch the reader‟s interest or refer to an inquiry or a previous communication. 2) In the second part, ① introduce new selling points, such as the good quality of products or the best service from the company.

外贸英语函电范文(推荐十篇)

外贸英语函电范文(推荐十篇)外贸英语函电范文(篇一)Exporter Writes to Importer出口商给进口商的信(1)Dear Sirs,Your firm has been recommended to us by John Morris&Co., with whom we have done business for many years.We specialize in the exportation of Chinese Chemicals and Pharmaceuticals, which have enjoyed great popularity in world market. We enclose a copy of our catalogue for your reference and hope that you would contact us if any item is interesting to you.We hope you will give us an early reply.Yours faithfully,Notesin 专门(从事)，专门(经营)We specialize in the import an export of Arts and Crafts. 我们专门经营工艺品的进出口。

n. 常用复数，化工产品、化学制品 (=chemical products)n. 药品，药剂，成药great popularity 享有盛誉类似的表达方法有：The goods are most popular with our customers.The goods have commanded a good market.The goods are selling fast (or enjoy fast sales).The goods are universally acknowledged.The goods are unanimously acclaimed by our customers.“畅销品〞有如下表达法：ready seller;quick seller;quick-selling product.Judging from our experience in marketing our garden tools in Australia, we are rather confident that they will soon become quick-selling products in your market. 根据我们在澳大利亚销售园林工具的经验，我们相信这些产品将很快在你方市场上成为畅销品。

商务英语函电范文：索赔

1.天然产品，客户收到货，说颜色不能接受怎么办Dear {收件人},Thank you very much for your feedback.I immediately send the picture to our production manager, and we hold a meeting on this. He told me, the two colour of the stone are actually same slab, not from two slab. Natural stone has inborn colour variation, so it cannot be the same like ceramic, each one is the same. Actually that is the main reason why people love stone, no two are the same.Meantime, it is more reasonable to replace you when there is a defective or crack in the stone. While for the natural veining, it is hard for us to replace. Actually, we could not even know that the next one will not have the veins. I would very much appreciate your kind understanding.FYI, you know how our US distributor work on this? They select all the stone with a few special veining together, and then sell it at a premium price asone-of-a-kind!Best regards,XXX2.客户收到货，说短缺, 经查，仓库并未少发，如何跟客户解释？Dear Tom,Thanks a lot for your patience.I have come to check the warehouse record together with our logistics people by myself. The record shows that all the items of order XXXX has been delivered. Here is our original record, and the pictures of the goods.Will you please check with your logistics and count the goods again? Are there possibilities of mis-counting, or someone moved the items separately from this order without noticing him?Best regards,XXXX3.客户收到货，说短缺, 经查，确实少发了怎么办收到客户的回复，提供的详细信息，第一封邮件：Dear {收件人},Thanks a lot for your email, and sharing the findings of your logistics to us.I will immediately investigate into this with our logistics, and will reply you soon. It may take some time, I would very much appreciate your kind patience.Best regards,XXXX4.调查结果出来，第2封邮件：Dear {收件人},Thanks for your patience.I apologize firstly for the inconvenience brought you. We have a new staff; he has moved these items to another order without noticing our warehouse manager, thus make a mistake.Will it be OK to send you these items with your next order? To make up you, we would like to give you 20 free items as gifts.Sorry again for the inconvenience brought you. We have already trained the new staff, and make sure that this will not happen again in future.Best regards,XXXX5.客户收到货，说短缺，怎么办？马上发一封邮件询问详情Dear {收件人},Thanks a lot for your email, and sharing the findings of your logistics to us.I will immediately investigate into this with our logistics. To enable me to do so, will you please give me a few more details?1.How many total pallets do you receive?2.Can you give me a detailed list of all the shortage items, their quantity, andtheir pallet number?I would very much appreciate your kind help, it will be most helpful for our investigation.Best regards,XXXX6.客户说到货，投诉说破损了，经查确实是本公司的责任，怎么办？Dear {收件人},Thanks a lot for your pictures and information. I have investigated into this with our production manager. The EPS sheet sounds not thick enough to give strongprotection to the products. We have already worked out the improvement plan, thus to make sure that this will not happen again in your future orders.We sincerely apologize for the inconvenience brought you. And we would like to replace new ones in your next order.Best regards,XXXXX7.客户说到货，投诉说破损了，怎么办？先迅速回封邮件问客户要照片。

商务英语—函电常用结束语

商务英语—函电常用结束‎语1）我们盼望于近‎日内接获回信‎，等。

1. We hope to receiv‎e your favour‎at an early date.2. We hope to be favour‎e d with a reply with the least delay.3. We await a good news with patien‎c e.4. We hope to receiv‎e a favour‎a ble reply per return‎mail.5. We await the pleasu‎r e of receiv‎i ng a favour‎a ble reply at an early date.6. We await the favour‎of your early (prompt‎) reply.7. A prompt‎reply would greatl‎y oblige‎us.8. We trust you will favour‎us with an early (prompt‎) reply.9. We trust that you will reply us immedi‎a tely.10. We should‎be oblige‎d by your early (prompt‎) reply.11. Will your please‎reply withou‎t delay what your wishes‎are in this matter‎?12. Will you kindly‎inform‎us immedi‎a tely what you wish us to do.13. We reques‎t you to inform‎us of your decisi‎o n by return‎of post.14. We are awaiti‎n g (anxiou‎s to receiv‎e) your early reply.15. We thank you for the antici‎p ated favour‎of your early reply.16. We should‎apprec‎i ate an early reply.17. We thank you in antici‎p ation‎of your usual courte‎o us prompt‎attent‎i on.18. We thank you now for the courte‎s y of your early attent‎i on.19. We hope to receiv‎e your reply with the least possib‎l e delay.20. Kindly‎reply at your earlie‎s t conven‎i ence.21. Please‎send your reply by the earlie‎s t delive‎r y.22. Please‎send your reply by messen‎g er.23. Please‎reply immedi‎a tely.24. Please‎favour‎us with your reply as early as possib‎l e.25. Please‎write to us by tonigh‎t's mail, withou‎t fail.26. May we remind‎you that we are still awaiti‎n g your early reply.27. May we reques‎t the favour‎of your early reply?28. A prompt‎reply would help us greatl‎y.29. A prompt‎reply will greatl‎y oblige‎us.30. Your prompt‎reply would be greatl‎y apprec‎i ated.31. Your prompt‎attent‎i on to this matter‎would be greatl‎y esteem‎e d.32. We look forwar‎d to receiv‎i ng your early reply.33. We thank you now for this antici‎p ated courte‎s y.34. As the matter‎is urgent‎, an early reply will oblige‎.35. We reply on receiv‎i ng your reply by return‎of post.（2）回信请用电报‎，等。

商务英语函电范文

交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along thetechnical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably.However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.。

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In order to finalize this initial business with you, we are ready to give you exceptionally a 5% discount, i.e., US$ 399 net per set CIF London. We await your favorable reply with great interest. Faithfully yours,
Specimen Letters Notes
1．Get to know the definition and functions of counter-offers
Trade Terms and Typical Sentences
Practice Training
Skill Training
2．Grasp the professional words, expressions and typical sentences on this topic
《商务英语函电》 Unit 5 Counter-offer
Specimen Letters
Knowledge Objective Skill Objective
3．Buyer’s counteroffer on price of steel plates
Sample
Practice Training Skill Training Summary of Project
《商务英语函电》 Unit 5 Counter-offer
Байду номын сангаас
Knowledge Objective
Knowledge Objective Skill Objective
Warm Up
Business Situational Design
Notes
Trade Terms and Typical Sentences
Practice Training
Skill Training
Summary of Project
As the market is declining, we would like you to consider our price very reasonable.
Skill Training
Summary of Project
own. This process can go on for many rounds till business is finalized or called
off. A counter-offer must be made clearly and concisely.
《商务英语函电》 Unit 5 Counter-offer
Business Situational Design
Knowledge Objective Skill Objective
Warm Up
Business Situational Design
Specimen Letters Notes
Situation 1: You represent Mr. Adafie Abdin. You find everything in the quotation is to your satisfaction except the price. Task 1: Please make Ms. Zhao a counteroffer to ask her to reduce the price by 5%.
We are anticipating your early acceptance. Yours faithfully,
《商务英语函电》 Unit 5 Counter-offer
Specimen Letters
Knowledge Objective Skill Objective
2．Seller’s counter-counter-offer on price of DV
Summary of Project
3．Know the letter structures of counter-offers and counter-counter-offers
《商务英语函电》 Unit 5 Counter-offer
Skill Objective
Knowledge Objective Skill Objective
Unit 5 Counter-offer
《商务英语函电》
Content
Knowledge Objective Skill Objective Warm Up Business Situational Design Specimen Letters Notes
Trade Terms and Typical Sentences
Warm Up
Knowledge Objective Skill Objective
Warm Up
Business Situational Design
Specimen Letters Notes
Making counter-offers is also an important step in business negotiations. In most circumstances, if a buyer does not agree with any or some of the trade terms of a quotation or an offer, he sends a counteroffer. In the counter-offer, the buyer may show his disagreement to the price, or quantity, or shipment, or terms of payment and state his own terms instead. Such
Trade Terms and Typical Sentences
Practice Training
alternations, no matter how slight they may appear to be, signify that the original
offer becomes invalid and business has to be negotiated on the renewed basis. The original offerer or the seller now becomes the offeree and he had the full right of acceptance or refusal. In the latter case, he may make another counter-offer of his
《商务英语函电》 Unit 5 Counter-offer
Specimen Letters
Knowledge Objective Skill Objective
1. Buyer’s counteroffer on price of DV
Sample
Dear Sirs,
Specimen Letters
Warm Up
Business Situational Design
Specimen Letters Notes
1．Can duly deal with your clients’ offers effectively 2．Know how to deal with the counter-offers you received 3．Skilled at the tact in price negotiations
Sample
Specimen Letters
Warm Up
Business Situational Design
Dear Sirs, Re: Canon Digital Videos We have learned from your E-mail of June 13 that the quoted price of the captioned goods is found to be on the high side.
Notes
Trade Terms and Typical Sentences
Practice Training
Skill Training
Summary of Project
While we appreciate your cooperation in giving us the information on other suppliers in your market, we are regretful that we cannot reduce our price to the level you indicated for it leaves us with only the smallest of margins; our price is in fact lower than that of our competitors for goods of the similar quality.
Trade Terms and Typical Sentences
Practice Training
Skill Training
Summary of Project
4．Can write a counter-offer or counter-counteroffer on price
《商务英语函电》 Unit 5 Counter-offer
Trade Terms and Typical Sentences
Practice Training