外贸如何回复客户邮件
国外客户邮件回复感谢语
国外客户邮件回复感谢语1. Dear ..., thank you for your email. We appreciate you contacting us. 亲爱的...,感谢您的邮件。
我们非常感激您与我们联系。
2. Thank you for reaching out to us. We are glad to assist you.感谢您联系我们。
我们很乐意提供协助。
3. Thank you for your email. We are delighted to hear from you.感谢您的邮件。
收到您的邮件,我们深感欣喜。
4. Thank you for writing us. We are pleased to receive your email.感谢您与我们联系。
收到您的邮件,我们深感高兴。
5. Thank you for getting in touch with us. We are happy to help.感谢您与我们取得联系。
我们很乐意提供帮助。
6. Thank you for contacting our company. We sincerely appreciate it.感谢您联系我们公司。
我们衷心感激您的联系。
7. Thank you for reaching out. We are excited to assist you.感谢您的联系。
我们非常乐意为您提供协助。
8. Thank you for connecting with us. We are thankful for it.感谢您与我们取得联系。
我们对此心存感激。
9. Thank you for messaging us. We are grateful for your email. 感谢您向我们发送邮件。
我们对您的邮件心存感激。
10. Thank you for writing. We appreciate you getting in touch. 感谢您的邮件。
外贸英语邮件回复常用英语
外贸英语邮件回复常用英语当回复外贸英语邮件时，以下是20个常用的回复用语：1. Thank you for your email. (谢谢您的邮件。
)2. We have received your inquiry and will get back to you as soon as possible. (我们已收到您的询盘，将尽快给您回复。
)3. We appreciate your interest in our products. (感谢您对我们产品的关注。
)4. Please find attached the requested information. (请找附件中的所需信息。
)5. We are pleased to inform you that your order has been processed. (很高兴地告诉您，您的订单已经处理完毕。
)6. We apologize for the delay in responding to your inquiry. (对于回复您的询盘的延迟，我们深表歉意。
)7. We would like to offer you a discount on your next order. (我们希望能给您在下一个订单上提供折扣优惠。
)8. We are unable to meet your requested delivery date. (我们无法按照您要求的交货日期完成。
)9. We have forwarded your request to the relevant department for further review. (我们已将您的请求转发给相关部门进一步审查。
)10. We regret to inform you that the item you requested is out of stock. (很遗憾地通知您，您所请求的产品已经缺货。
与老外客户交流的38个邮件回复模板
与⽼外客户交流的38个邮件回复模板1.更改合同条件谢谢你您在9⽉20⽇的信中附上所附的条款和条件合同草案。
应有到内部程序，我们将⽆法开通信⽤证9⽉，我们必须征求您的安排，以延长我们的信⽤证开⽴时间截⽌⽇期为9⽉30⽇⾄10⽉10⽇。
合同草案的所有其他部分我们可以接受。
我们对任何不便表⽰歉意，并感谢您的⽀持提⾼你的理解和合作。
2.商妥合同⽅安案在回复你的今天有关延长信⽤证开标截⽌⽇期的信函，作为a妥协，我们可以同意延长⾄2000年10⽉5⽇。
我们相信你的银⾏在截⽌⽇期前将有充⾜的时间为贵公司开⽴信⽤证是10⽉5⽇。
3.付付合同书付付合同书时，要双⽅确认完合同的内容后，签上本公司的名字，然后送付两份，请对⽅签完后反还⼀份。
谢谢你你在9⽉21⽇的信中确认你接受合同条款。
我们附上我们正式签署了两份合同。
PLS。
签署并返回⼀个复制给我们。
4.订货这是试订货的信件例⽂。
为使对⽅清楚欲订产品，要明确产品⽬录的⽇期和产品编号。
我们参考项⽬42出现在第10页，您的⽬录No.3456是2000年3⽉号Huly。
5.我⽅想了解因为我们相信第42项将在我们的市场销售良好，我们想订购100单位。
如果这100个单位销售良好，那么我们会考虑更⼤的订单未来。
请通过退货通知我们付款⽅式和发货⽇期。
6.确认订货提醒对⽅注意产品⽬录上的价格存在有效期限的问题。
谢谢你您今天通过传真订购。
正如我们的产品⽬录中所提到的那样，我们将发货在收到信⽤证后⼗天内。
我们可以保持每个的价格项⽬直到本⽉底，这也在⽬录中提到。
因此，除⾮信⽤证及时开通，否则我们将不得不引⽤新的信⽤证价钱。
我们等待信⽤证。
7.请求延期交货，分批交货。
感谢您今天的传真，向我们订购了⼀百（100）单元的第42项订单。
但是，由于我们现在只有五⼗（50）个库存单元供即时装运，其余五⼗（50）个单元可供装运在⼀个⽉的时间⾥。
我们提供以下两种选择：（1）⼗天内发货50台。
四⼗天内剩余的五⼗⼈。
跨境电商客服回复邮件常用话术
跨境电商客服回复邮件常用话术1. 感谢您的来信/留言。
Thank you for reaching out to us.2. 我们深表歉意对您的不便，并会尽力解决您的问题。
We sincerely apologize for any inconvenience caused and will do our best to address your concern.3. 非常抱歉，给您带来了困扰。
我们将立即处理您的请求。
We apologize for the inconvenience caused and will process your request promptly.4. 我们已经收到了您的信息，我们将尽快对您的问题进行调查。
We have received your message and will investigate your issue as soon as possible.5. 很抱歉，由于一些原因，我们无法处理您的请求。
We apologize, but due to some reasons, we are unable to process your request.6. 请您提供更多详细信息，以便我们能够更好地帮助您。
Please provide more detailed information so that we can assist you better.7. 非常感谢您的建议/建议。
我们将会将其上报给相关部门进行改进。
Thank you very much for your suggestion/feedback. We will forward it to the relevant department for improvement.8. 我们已经向物流公司查询了您的订单状态，一旦收到回复，我们将尽快通知您。
We have contacted the shipping company to inquire about the status of your order. Once we receive a response, we will notify you as soon as possible.9. 对于您的退款请求，请您提供相关的订单和付款信息，以便我们能够为您处理退款。
外贸邮件回复常用语
产品报价（一）客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007!Now we here kindly quote you our best XX price as following:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.（三）询问客户产品规格：Dear Mr/Ms XXThanks for your inquiry about XX products on XX, 2007.In order to quote you right price, please inform us the detail specification such as size, weight, materials and so on.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问：Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007 Have you received it? Please check it and let me know your comments about the price.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问：Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问：Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.4,重新报价1）Dear Mr./Re XX products, we have quoted you FOB QINGAO price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows:USDXX/pcHope you can accept this sample required, we will send to you for your approval.Thanks in advance for your quick reply!2））Dear Mr./Re XX products,I have quoted you FOB QINGAO price We have checked our factory about the price, Now we here requote you the new price as follows,USDXX/pcHope you can accept this sample required, we will send to you for your approval.5，询问对新价格的意见Dear Mr./Re XX products, in order to build our further business relationship. we have requote you new price on XX, you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.五，订单f）样品合格，是否下订单，何时下订单（1）Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above items? Please let us know your opinion at an early date.Looking forward to hearing from you soon. Hope to start a new business in the near future!（2）Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an order for it. Now we still wait for your order. Could you tell me when you will place the order?g）催问客户下订单Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.六，信用证h）催开信用证Dear Mr/Ms XXRe contract No。
外贸英文礼仪回复
外贸英文礼仪回复
在进行外贸交流时，正确的英文礼仪非常重要。
以下是一些常用的外贸英文回复礼仪：
1. 感谢回复- Thank you for your reply.
2. 关于您的询问- Regarding your inquiry...
3. 我们已经收到了您的邮件- We have received your email.
4. 很高兴与您进行合作-It's a pleasure to do business with you.
5. 非常感谢您的耐心等待-Thank you very much for your patience.
6. 抱歉，我们无法满足您的要求- We apologize, but we are unable to meet your request.
7. 我们会尽快回复您的询问-We will respond to your inquiry as soon as possible.
8. 请提供更多详细信息-Please provide more detailed information.
9. 我们会认真考虑您的建议-We will take your suggestions into serious consideration.
10. 如果您有任何其他问题，请随时与我们联系- If you have any further questions, please feel free to contact us.。
外贸回复邮件短句
邮件结束语1.please accept our thanks for the trouble you have taken有劳贵方，不胜感激2. we are obliged to thank you for your kind attention in this matter不胜感激贵方对此事的关照3. we tender you our sincere thanks for your generous treatment of us in this affair对贵方在此事中的慷慨之举，深表感谢4. allow us to thank you for the kindness extended to us对贵方之盛情，不胜感激5. we thank you for the special care you have given to the matter贵方对此细心关照，不胜感激6. we should be grateful for your trial order如承试订货，不胜感激7. we should be grateful for your furnishing us details of your requirements如承赐示具体要求，不胜感激8. it will be greatly appreciated of you will kingdly sed us your samples如承惠寄样品，则不胜感激9. we shall appreciate it very much if you will give our bid your favorable consideration 如承优惠考虑报价，不胜感激10. we are greatly obliged for your bulk order just received收到贵方大宗订货，不胜感激11. we assure you of our best services at all time我放保证向贵方随时提供最佳服务12. if there is anything we can do to help you ,we shall be more than pleased to do so. 贵公司若有所需求，我公司定尽力效劳13. It would give us a great pleasure to render you a similar service should an opportunity occur.我方如有机会同样效劳贵方，将不胜欣慰14. We spare no efforts in endeavoring to be of service to you我方不遗余力为贵方效劳15. We shall be very glad to handle for you at very low commission charges我方将很愉快和贵方合作，收费低廉16. We have always been able to supply these firms with their monthly requirements without interruption我方始终能供应这些公司每月所需的数量，从无间断17. We take this opportunity to re-rmphasize that we shall ,at all times,do everything possible to give you whatever information you desire我们借此机会在此强调，定会尽力随时提供贵方所需的信息18. We are always in a position to quote you the most advantageous prices for higher quality merchandise我们始终能向贵方提供品质最佳的产品，报价最为优惠19. This places our dealers in a highly competitive psdition and also enable them to enjoy a maximum profit这样可以使我方经营者具有很强的竞争力，还可获得最大的利润20. We solicit a continuance of your confidence and support 恳请贵方继续给以信任，大力支持一：开发信内容是陈毅冰同志的，大家在看时，考虑考虑，捉摸捉摸后可以适当模仿学习着这样写。
做外贸与客户沟通回复模板 -回复
做外贸与客户沟通回复模板-回复外贸与客户沟通是每个外贸人员都非常关注的一个问题。
有效的沟通可以帮助我们与客户建立良好的合作关系，增加订单数量，提升客户忠诚度。
本文将为大家提供一些外贸与客户沟通的回复模板，希望对大家能有所帮助。
首先，当我们收到客户的询盘邮件时，我们需要及时回复客户的邮件，展现我们的专业素养和诚意合作的态度。
以下是一个回复模板的示例：尊敬的[客户姓名]，非常感谢您对我们公司的关注和信任，并给予我们您宝贵的询盘。
我们非常愿意与您建立合作关系，并为您提供优质的产品和服务。
针对您的询问，我们想向您提供以下信息：1. 产品描述和规格：[详细描述产品特点、规格、材质等信息]2. 价格和付款方式：[提供报价并简要介绍付款方式]3. 交付和运输：[指明交货时间和运输方式]4. 售后服务：[介绍我们的售后服务政策和承诺]希望以上信息能够满足您的需求。
如果您需要更多的信息或有其他问题，请随时与我们联系。
我们将竭诚为您服务。
再次感谢您的关注和信任，期待能够与您合作。
祝商祺！[您的姓名][您所在公司名称][联系方式]上述回复模板展示了我们对客户的关注和负责的态度，清晰地回答了客户的问题，并提供了我们的联系方式，以便客户与我们进一步沟通。
接下来，我们将介绍如何进行更进一步的沟通。
1. 如果客户对我们的回复表示满意，并表达了合作的意愿，我们需要及时回复客户的合作意向并进一步洽谈合作的细节。
以下是一个回复模板的示例：尊敬的[客户姓名]，感谢您对我们的回复和表达的合作意向。
我们非常愿意与您合作，并为您提供优质的产品和服务。
针对您的合作意向，我们希望能进一步洽谈以下事项：1. 订单数量：[确认客户需要的订单数量]2. 交付时间：[与客户确定产品交付的时间和地点]3. 价格优惠：[根据订单数量和交付时间，给予客户价格优惠]如果以上事项符合您的要求，我们可以为您提供具体的合作协议和订单确认。
如果您有任何其他需求或问题，请随时告诉我们。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
老外不回邮件怎么治他
分析下原因,一般情况下我会再写封追踪信给他:
Hope you are fine, my friend.
It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we d on't want to lost a good customer like you!
If there is anything we can do for you, we shall be more than pleased to do so. H ope we can build good cooperation with your.
如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)
Glad to contact you again!
Have you kindly check my offer? Hope they are workable for your market! Sorry th at we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positiv e answer, It is great help for us to meet your requirement.
Waiting for your favorable reply soon!
之后的日子里,可以尝试新产品的报价,刺激下客人的神经.
我通常是这样写的：
good day!
my quotation of digital photo frame you might have received and considerated. coul d you kindly advise your comments at your earlier convenience?
if the products isnot your are expecting,pls advise me your details requirement, i will re-offer asap.
i am of service at any time!
但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：
Dear ***,
Wish you have a nice day!
May I ask whether you have received my quotation?Now I am sending it again,if y ou have any other ideas.Please feel free to contact me.We will do much better if y ou can give any advices to us.
I am waiting for your reply ASAP.
Best regards
Wennie．但是，想成功可不是容易的事情．
dear sir
have you received our quotation of ..., if you have any further question,please don't hesitate to contact us.we are waiting for you comment about our quotation.
we hope that we can establish a good business relationship with you in the nearest future.
your prompt reply will be appreciate.
回复A：直接去函敦促Dear Hugo Chu, Wish everything well with you and your estee med company ! We are in receipt of your letter dated Aug 10 , and as requested
was expressed you 3 catalogues for our refrigeration goods . We hope they will rea ch you in due course and will help you in making your selection . Wish we will pro mote business as well as friendship! Best wishes ! Kevin
回复B：先写邮件问清情况。
本人觉得先写邮件问清情况，简单的询问，如HAVE YOU R ECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L /C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。
是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。
Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writi ng for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attra ct the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looki ng forward to your prompt response, Thanks and best regards, Yours Faithfully Kevi n
回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。
Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welc ome here and I will try my best to satisfy you well with comptetitive prices as per your request. By the way, how about your order (or business) with item ***? If sti ll pending I would like to offer our latest prices to promote an opportunity to coop erate with each other. Thanks and best regards, Kevin。