2013年11月商务英语(中级)考试试题及答案
2013年11月商务英语（中级）考试试题及答案2013下半年BEC中级考试真题及答案（网络版）口语部分：Part1：1.问怎么设计你的商店；接着问我：你觉得市中心的商业区肿么样。
2.公司提供出国公干都有什么好处?送客户礼物的意义是什么?是否有必要邀请外国客户到本国做客拜访?员工加班加点是否应该给加班费?3.你怎么看电话销售?；partner的是你认为电话销售的好处是什么?5.过渡到找工作前需要准备什么?找工作你觉得对公司而言最重要的是什么?对公司而言最重要的是什么?找工作对你而言最重要的是什么?6.是否介意公司要求自己在家中打电话推销业务7.人们看招聘广告时首先看的主要信息是什么，以及人们多数会选择看哪一类的广告8.你认为多学语言在公司有用吗9.do you think a small shop should set in a busy area or not?Part2：1.我选得题目是：员工制服1）company image；2）comfort搭档选的题目是如何才能晋升 promotion2.公司欲购买computer hardware 需要考虑的因素有 brand 和specialist advises。
接着我的partner选择的话题是准备演讲时应该注意的事项。
3.提前做销售计划的好处是什么?要点1：previous sales 要点2：economic situation ；partner的是How to avoid customer loss，要点1：find out why they are not satisfied 要点2：Offer better service4.partner的是演讲前需要准备啥，1观众 2.会议设备；我选如何管理库存的，我直接讲要随时对账核对好库存数提供准备的数据方便销售人员销售嘛。
5.顾客对于商品不满意时做什么补救比较重要6.为客户选择住宿时注意什么7.试问选择杂志登广告：target reader；杂志的利润8.what’s important when you want to get promotion?1）workinglong hours；2）have a good reputation9.问的是对外贸易，点是运输和商品类型Part3：1.在很忙的大型超市中：1）你是否会让你的员工请假?2）是否愿意雇佣临时工?第三部分考官又问了我们两个各一个题目A is 你认为让员工有规律（regular）的工作怎么样?B is 你认为在业余时间组织员工活动好吗2.关于公司是否可以实行flexible working hours弹性的工作时间制度，然后展开讨论、说说利弊。
3.培训公司要为想要开公司的人组织一些课程的培训，第一点是需要考虑什么因素，第二点是怎么为这些培训课程做广告宣传。
4.讲的是招聘问题，若工作量大内部处理不来怎么解决?是否考虑请临时工?5.讨论如何合理改善办公室空间，是否需要询问员工的意见< 写作部分：< 小作文：< <1.<题目大概是<，< and your company had a sales increase last month<，< please write an email to all the sales staffs. Your email should include the following three points.< <1<）< how much sales increase last month< <2<）< why sales increase< <3<）< thank all the sales staff< <2..<写个<业绩上升的话题，三点要求如下< <1<）要求写业绩增加了多少< <2<）要求写什么原因导致增加的< <3<）要求写代公司感谢吧。
< 思路<-<业绩上升是因为哪款产品<-<接到哪个国家哪个客户多大的订单<-<为感谢销售部人员的努力每人奖励<1000<元< 大作文：本次考试作文为<Letter< 关于设备维修的<LETTER<（你是属于一家设备公司的，而对方的采购经理写的邮件给你们公司）。
四个<NOTE<：< <1.<设备出现了问题客户刚买不久<旁边<NOTE<写了我记不清了。
< <2.<客户要求免费维修且产品符合在保质期内<-NOTE<同意< <3.<客户讲若修不好，需要免费换新的<-NOTE <同意但要给出详细信息< <4.<要求你回复<-NOTE <给出详细信息。
< 思路：提出道歉<-<保证在什么时间派专业或核心<2<个售后人员去客户现场安装<-<不管是免费维修还是换我全部整成一条了，这个扣分的吧就写成在<24<个月保质期内经公司品质部检测给的结果可以免费提供<1<台换新<-<要求对方联系给现场的地址与联系信息啦<-<原因是尽早给你们计划时间啦<-<希望以上的方法能解决您<当前的问题。
< 听力部分：< <Part1<：< <1.<第一题是一个<MESSAGE<，讲顾客对超市的意见，题目是<没有良好运输条件，超市海报没有及时张贴，应该启用超市的啥啥政策，<（小编注：是不是<），最后是说超市人员素质很好，但应该停止<recruitment.< 第二题感觉是律师和他的助手的对话，这个我都听出来了。
关于一份法律文件的修改和一些问题的调查。
题目是关于退休（<retirement<）部分的修改，确认员工是否可以在上班时间用（<Inerternet<）等等<.< <2.<听力< Part 1<，第一个对话：<第二个对话（有关员工合同）<第三个对话（女士想要自己创业，询问<advisor<意见）<我忘了< 11annualreport12billing< <Part2<：< <1.<第一题是五段电话录音，右边选项是<confirm...<，<，< arrengemrnt<，<等等。
其中有<3<个选项都涉及到会面，一个是说加班不能去见面了，一个是说这次的会面仍然有效，然后又道歉说上次如何如何，还有一个说谁谁不能去了，但是某某会来，感觉是回应邀请。
< <这个部分是<，有两个都提到<weather<了，但是其中有一个提到<，还有<，< financial problem <，还有一个是说客户撤回资金<有一个一开始就说<我本想它对应的一定是<，但是后来听第二遍的时候我又觉得不是这个又选了别的。
< <Part3<：< <1.<讲一个加拿大商人到伦敦去开公司，遇到的员工和客户方面的问题，公司给客户发邮件，非常艰难，但后来客户回应了他们，<BOSS<很开心，但员工没感觉。
然后这个<BOSS<采取了一些举措比如弄了个在线交流系统什么的进行改善公司内部交流。
< 阅读部分：< <Part2<：< <1.<讲的就是一家大型公司在<IT<领域不同于其它竟争公司在对员工福利，培训，规划<HR<部门的一些管理吧。
< <2.<讲<ipac<吸引人才的问题（招聘类）< <Part3<：< <1.<标题好像是< aquisition .. <好像说是公司没有从内部招<CEO<，导致新上任的<CEO<很难融入，为此他想尽各种方法，一进公司的时候还有股东告诉过他目前的窘境，其中选项里有平时工作之外和两个<sharehoders<（忘记名称了）私底下相处的还是不错的。
< <2.takeover<，讲的是一个巧克力公司被收购，总公司派遣员工担任<CEO<，原先公司的<CEO<对现任不满，总公司从被收购的公司中学习到了向社会奉献爱心< <Part4<：< <1.<忘了讲什么了。
但是这次考得最多的就是固定搭配了（有<，<，<，<）< <2.<讲的是给产品做广告吧，多项选择，这个相对简单的，感觉<7-8<成左右都是固定搭配。
其中最有印象一道题目：<4<个选项中有<，<，<，<，而题目中的空前有另一方面，下一句有转斩词相反地。
< <Part5<：< <讲的是公司招聘销售经理，改错题，从基本技能到相关领域的经理。
最后一个<IF<有<XX<，薪水再加。
相关阅读：2013年11月剑桥商务英语（初级）考试试题及答案2013年11月商务英语（高级）试题及答案（网友回忆版）。
最新商务英语(BEC)中级考试真题及答案11
最新商务英语（BEC）中级考试真题及答案When two brands are better than oneElena Alvarez takes a look at the effectiveness of marketing partnershipsIn the corporate world, rivalry is more common than co-operation. But increasingly; companies have been setting aside their differences; the new idea is that two brand names are better than one. Sharing databases, strategies and communication systems can be the most effective means of attracting customers.(G )This partnership will give it access to the utility company's database of thousands of corporate clients, who will be offered special deals on all its products.The philosophy behind such joint ventures is simple. In economically challenging times, marketing partnerships provide a cost-effective method of increasing brand awareness and sales. As one expert in the field puts it, 'Clever marketing partnerships allow brands to target the right people, cutting down the above-the-line spend.' (8) .....E....... It is better to simplify theprocess and give them one focal point.Recent research has indicated that marketing partnerships can be up to 27 per cent more productive than single company campaigns.(9) .......B..... In particular, it is ideal for bringing instant branding to companies that lack immediate consumer appeal.One well-established UK phone manufacturer, ITB, was quick to realise this,and formed an alliance with 7a/fc a leading women's magazine. The phone company has benefited from the strong branding of the magazine, which has its customer base among professional women in their early 20s. (10) ....D........ This combined approach also offered ITB a quick route into image enhancement, and this is true of many other marketing partnership deals. To give another illustration, it is no coincidence that some well-known cartoon characters are currently enhancing the image of Nasco household cleaning products.(11).....F.......And, of course, this strategy should also guarantee that consumers' children insist on these products rather than rival brands.However, while association with a powerful brand can give a significant boost to sales, being connected to a devalued brand can have a negative result. The problems of one brand inevitably impact on the other in a partnership.(12).....A.......A company may take years to recover from this sort of bad publicity. Indeed, there are numerous examples of disastrous marketing alliances. In such cases, not enough thought has been given to the partnership and the reasons behind it, and it has brought little value to either the customer or the companies involved.A In such circumstances, the effects are frequently major and can be long-lasting.B Some experts therefore predict that this style of marketing will take up an increasingly large proportion of many companies' total marketing budgets.C Successful marketing partnerships can consequently bring a financialadvantage even to small and struggling companies such as these.D In return, its partner enjoys a broader distribution platform from which to promote its brand.E With only a finite number of consumers in any target market, there is no need to overwhelm prospects with competing messages from different organisations.F These are fairly standard items, but clearly the company hopes to transform them by broadening the associations consumers have with the brand.G For example, Profit Plus, a large UK financial services company, has recently joined forces with a leading supplier of electricity.这篇文章名为《When two brands are better than one》，两个品牌强于一个，讲的是市场合作(marketing partnership)的好处。
2013年商务英语考试初级模拟试题及答案(2)
. Read these sentences and the share prices below.. Which stock market does each sentence(1-7) describe?For each sentence mark one letter (A ,B ,C or D) on your Answer Sheet.A. Bangkok rose 2 per cent on the day and 3.4 per cent over the week as buyers moved in to large market capitalization stocks. The SET index rose 27.55 to 1,383.57 in turnover of Bt 8.5 bn, down from Thursday's Bt 10bn.B. Taipei was pulled lower by late profit-taking in industrials after Thursday's rebound ,and the weighted index fell 45.59 to5,806.77, or 1.7 per cent, over the week. Turnover rose to T $41.51 bn from T $ 35. 78bn.C. Manila opened strongly on foreign buying of blue chips but dipped at the close as profits were taken. The composite index fell 10.07 to 2 ,907. 00 , 1.3 per cent higher on the weekD. Hong Kong finished a mixed day slightly lower ,sapped byprofit-taking on confirmation of US renewal of China's MFN trade status and concerns over the lower domestic property market. The Hang Seng index fell 11.58 to close at 9,470.13, 1.7 per cent lower on the week.第1题：The share prices were influenced by the improvement of the two countries'relations.【正确答案】：D第2题：Over the week ,turnover rose by T $ 5. 83bn.【正确答案】：B第3题：Many people went to buy capitalization stocks.【正确答案】：A第4题：In the beginning many foreign shareholders buy blue chips at high prices.【正确答案】：C第5题：Price was lower after shareholders sold stocks in industrials to make profit.【正确答案】：B第6题：On Thursday price dropped and then rose again.【正确答案】：B第7题：The falling of composite index rose by 1. 3 per cent on the week.【正确答案】：C. Read this letter to the editor of The Economist.. Choose the best sentence from the list A-I to fill each of the blanks.. For each blank (8-12) mark one letter (A-I) on your Answer Sheet.. Do not mar4 any letter twice.. One answer has been given as an example.Sir-In 1991 New Mexico ranked fourth in the United States in production of natural gas , seventh in oil and tenth in non-fuel minerals ... ...8... ... Non-fuel minerals contributed about $ 1 billion and coal $ 509 million.Taxes from production of fuels and minerals, and lease payments on state lands have been set aside by legislative acts to endow two permanent funds worth about $ 5. 65 billion, ...... 9 ...... In addition, during fiscal year 1991 , payments to New Mexico from taxes on federal lands were S 108 million ,all earmarked for public education....... 10 ...... About $566 million came from taxes andpermanent-fund earnings attributable to oil and gasproduction. ......11 ...... Tourism is an important industry in New Mexico, yet its economic impact on the public sector is dwarfed bythat of mineral production.New Mexico came through the recent recession in much better shape than most other states. It does not have a deficit. ... ... 12... ... States that rely primarily on a sales tax or on an income tax havebig problems during economic downturns. Income growth per head in New Mexico averaged 6.1/00 in the year to October 1992-one of the fastest growth rates in the United States.Charles ChapinA. It has a broadly based tax structure an important point.B. In 1992 it produced more oil than Colorado and Kansas combined.C. However, the extractive mineral industry in New Mexico is oneof the state's strongest economic forces.D. During fiscal year 1992 New Mexico raised permanent fundsworth about $6.1 billion.E. The combined value of oil and gas production was $ 2. 8billion.F. Some 16, 000 employees work in the extractive industries and their wages are among the highest of any major industry.G. The $39 million earned by these funds in 1991 was used to finance education and other public services.H. Only S 25 million came from agricultural taxes.I. New Mexico's extractive mineral industries contribute about a third of the state's $ 1. 9 billion general-fund income in fiscalyear 1991.第8题：【正确答案】：E第9题：【正确答案】：G第10题：【正确答案】：I第11题：【正确答案】：F第12题：【正确答案】：A. Read this letter about Compensation Trade ,and answer the following questions.Ministry of Foreign Trade 19th January , 1 993Xi Changan StreetBeijing , ChinaDear Sirs,This letter is in regard to the window glass business between our firm and the China National Light industrial ProductsImport & Export Corporation, Daren Branch and the Daren Window Glass Factory.1. Our two sides sincerely worked in the past and the window glass business has already been done successfully. However,the quantity of products doesn't meet our requirements. This company wants to develop the trade and business further in thisline. We now expect to begin working with all the other branches and window glass factories on the same basis ,i. e.compensation trade.2. For the U. S. A. market, we require very large quantities of small cut sizes. Therefore, we are asking your promptassistance to help us out in expanding glass-cutting business. We would highly appreciate it if you take this matter intoconsideration. We are certain that ,with your prompt cooperation, our purchases of Chinese window glass for sale in the U. S.A. market will very quickly increase to a large and substantial volume. With the establishment of diplomatic relationsbetween our two countries ,the time is now right for a very quick and large increase in trade between us.3. For your information, we are doing everything possible to cooperate in achieving our mutual goal of making the windowglass business a very large one. We have offered to purchase various equipment for your Dairen factory which will increaseits products, improve quality and raise its efficiency. We have offered to accept payment for this machinery in the form ofbuy-back of glass. We have also cooperated with the factory in making suggestions for better efficient packing andcontainerization. The factory has been very cooperative and receptive to our ideas. As we want to begin our business with theother branches too ,we plan to offer the same suggestions and proposals to purchase machinery for them.4. From this letter, you can see that we are very sincere in our desire for a long-term relationship between our twocountries and our firm and the various branches of the China National Light industrial Products Import and ExportCorporation, Window Glass Departments .During our next visit to China, we will discuss the appointmentof our firm as the exclusive agent for Chinese WindowGlass in the U. S. A. market. Since we have discussed this question in the past ,we expect that the official appointment ofour firm as the exclusive agent will be made during our next trip.Thank you for your prompt attention to the above. Best regards.Sincerely yours ,Norman GoldsteinAssociates , INCA Our hope for a long-term relationshipB Our successful cooperation in the pastC The diplomatic relations between our two countriesD Our wish to increase the quantity of productsE Our need of help in glass-cuttingF Our goal to make the window glass business largeG Improvement of equipment in Chinese factories第13题：. For questions 13-16 ,choose the correct title for each paragraph from the box below.. For each paragraph(1-4) mark one letter (A-G) on your Answer Sheet.. Do not mark any letter twice.Paragraph 1.......... .【正确答案】：D第14题：Paragraph 2..........【正确答案】：E第15题：Paragraph 3. .........【正确答案】：G第16题：Paragraph 4..... . . .. .【正确答案】：A. Using the information in the test ,complete each sentence 17-20 ,with a phrase from the list below (A-G).. For each sentence(17-20) mark one letter (A-G) on your Answer Sheet.. Do not mark any letter twice.A take this problem into consideration.B develop and expand the trade and business further.C make our company the sole agent in China.D offer to buy equipment for them.E accept payment for this equipment.F start cooperation with other branches and factories.G cooperate with you and realize our common dream.第17题：When we visit your country again next time ,we hope you'11. . . . . .【正确答案】：C第18题：On the basis of compensation trade ,we are going to. . . . . .【正确答案】：F第19题：In order to enlarge our window glass business, we're doing our best to. . . . . .【正确答案】：G第20题：To other branches that have business with us, we'll. . . . . .【正确答案】：D. Read this advertisement a hat Fidelily Emerging Markets.. Choose the best word to fil1 each gap.. For each question (21 -35) mark one letter (A ,B,C or D) onyour Answer Sheet.The dynamic developing economies of the world are ripe with potential. Not only have they demonstrated extraordinary levels of ... ...21 ... ... , but we believe this looks set continue , backedby ... ... 22 ... ... inflows of foreign investment. FidelityEmerging Mark, Fund is ... ..23... ... to help you capitalize on this promising outlook.The ......24... ... to real success in Emerging Markets is research and resources, of Fidelity's foremost ...... 25 ...... As the world's largest ..... 26 ...... investment management organization , we can draw upon a (n) ... ... 27 .. ... network of offices covering developing economies across Asia ,Latin America and Europe.This local presence means we can ...... 28...... a hands-on approach ,searching out a capitalizing on investment ... ...29... ... as soon as they come to light. As a result, Fidelity I become one of the world's ...... 30...... names in emerging stockmarkets : where we ......31...... manage 5pounds billion ?So act now to ......32...... out more about the Fidelity Emerging Markets Fund ---and get the potential of these dynamic markets teamed with the strength of the Fidelity organization. For more ... ...33 ... , call us , free of ... ... 34 ... ... , from any of the countries below. If you ... ...35... `.. elsewhere ,please use the UK number or post or fax the coupon.第21题：A. growthB. decreaseC. heightD. diminish【正确答案】：A第22题：A. slowB. increasingC. reducingD. fast【正确答案】：B第23题：A. thoughtB. designedC. consideredD. supposed【正确答案】：D第24题：A. roadB. methodC. reasonD. key【正确答案】：D第25题：A. wordsB. slogansC. waysD. strengths【正确答案】：D第26题：A. independentB. wealthyC. prosperousD. national【正确答案】：A第27题：A. intensiveB. thickC. narrowD. extensive【正确答案】：D第28题：A. moveB. applyC. replyD. demand【正确答案】：B第29题：A. situationsB. disadvantagesC. opportunitiesD. conditions【正确答案】：C第30题：A. fewB. manyC. honourableD. leading【正确答案】：D第31题：A. currentlyB. formerlyC. recentlyD. likely【正确答案】：A第32题：A. lookB. discoverC. findD. learn【正确答案】：C第33题：A. newsB. dataC. informationD. knowledge【正确答案】：C第34题：A. moneyB. payC. feeD. charge【正确答案】：D第35题：A. liveB. waitC. talkD. sleep【正确答案】：A. Read this text about car sales in the world.. In most of the lines (36 -40) there is one extra word which does not fit in. One or two lines, however, are Correct.. If the Line is correct, put a tick (√ ) in the space on your Answer Sheet.. If there is an extra word in the line, write that word in the space on your Answer Sheet.第36题：New car sales fell down last year to a six-year low, but demand【参考解析】：down是多余,应删掉第37题：is forecast to begin a sustained period of growth in 1994 and【参考解析】：没有多余的词第38题：rose to record levels through out the second half years of the 1990s【参考解析】：years是多余,应删掉第39题：The short-term recovery is being driven chiefly by a strong rise in the demand【参考解析】：the 是多余,应删掉第40题：in North America ,where new car sales are forecast to increase by 11 percent to 10. 46 million this year ,as well by the continuing expansion of demand in the Asia-Pacific region.【参考解析】：没有多余的词. The following is a business contract.. In each line there is one wrong word.. For each numbered line (41 - 45) write the correct word in the space on your Answer Sheet.第41题：appoint an arbitrator on behave of this corporation to settle the dispute【参考解析】：behalve应改为behalf第42题：existed between the plaintiff and the defendant ,concerning the defendant's.【参考解析】：exist应改为existing第43题：failure to meet their oblige under contracts concluded for the supply of【参考解析】：oblige应改为obligations第44题：8,000 metric tons of Aluminium ingots. Should the defendant failing to【参考解析】：failing应改为fail第45题：appoint an arbitrator with in the time specific by the F. T. Arbitration .Commission ,this corporation would have an arbitrator appointed for the defendant.【参考解析】：specific 应改为specified每题10分第46题：You work for a company which is going to buy a set of equipment from China. You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefor you decide to advertise for two experienced translators as soon as possible.. Write a short note to Mr. Max Remington ,the Public Relation's manager. Ask for an advertisement for two translators.. Explain the reason.. Mention your urgency.. Write 30-40 words on your Answer Sheet.【参考解析】：(Sample for reference)Dear Mr. Max Remington ,As our company is purchasing a set of equipment ,a lot ofmaterials -have to be translated, which is impossible to do withinfour months. Could you advertise for two experienced translators in the newspapers? It is urgent.第47题：You work in the Market Survey institute. After careful research ,you receive four charts.Read the following charts which show , the trend of consumer confidence, real hourly wages, employment and credit development. The years are given ,while the other numbers are not presented. But the lines in the charts clearly show , the directions of development.. Use the information in the charts to write a report (about 100- 120 words) analyzing the reason why the consumer confidence increases.. Write on your Answer Sheet【参考解析】：(Sample for reference)Near the end of 1994, people suddenly become "rich'', buying alot of things. We have received the report that the real hourly wages of workers become even less ,so they do not have enough money to buy so many things. Although the employment is rising towards the end of 1994 ,the growth is very slow. Therefore ,not many people find jobs to earn enough money to buy goods. Then where does the big consumer confidence come from? We have discovered that people overspend with various credit cards ,buying goods. And they are not worried about returning the borrowed money. This it is our turn to be concerned about this kind of consumer confidence.。
11月BEC中级阅读冲刺习题
11月BEC中级阅读冲刺习题篇一：Questions 1-7. Read these sentences and the following business index.. Which advisor each sentence (1-7) describe?. For each sentence mark one letter (A, B,C,D or E) on your Answer Sheet.ExampleThe company invests a large sum of money in high technology.Answer: E1. It is engaged in the expansion of a telecommunications line.2. No other steel industries have such a high rating.3. The company is the chief holder of a British company's shares.4. As much as forty million U. S. dollars are invested in Taiwan.5. It has business transactions with an American company.6. The company gets a very high interest rate from its stocks.7. Agreements were signed between two companies about technological cooperation.A. Telecom Asia Corporation Limited (Thailand )-It serves as international advisor in connection with the debt and equity financing for a US $3 billion telephone line expansionproject in Bangkok. (Current)B. Singapore Telecom international Pte. Ltd. (Singapore)- It acquires its 50/00 interest in Cambridge Holding Ltd.,the controlling shareholder of Cambridge Cable Ltd. of the U. K. (6/1992)C. Pohang Iron 6 Steel Co.,Ltd. (Korea) .In connection with its ratings with Standard & Poor's and Moody's investor Services. The company obtained the highest rating of any steel company in the world. (II/1991)D. Goldstar Co.,Ltd. (Korea)In its investment in,and technology agreements with,Zenith Electronics of the U. S. -the first transaction of this type in Korea. (2/1991 )E. Concord Venture Capital Co., Ltd.(Taiwan)'-Structured,marketed to investors and made a principal investment in the Fund with total equity of NT $ 940 million(US $ 40 million) to invest in Taiwanese high-technology venture capital opportunities. (I/1991)参考答案1. A2. C3. B4. E5. D6. B7. D篇二：Questions 8-12. Read this advertisement of a Canadian computer incorporation.. Choose the best sentence from the list A-I on page 5 to fill each of the blanks.. For each blank (8-12)mark one letter(A -I) on your Answer Sheet.. Do not mark any letter twice.. One answer has been given as an example.AST'S BRAVO FAMILYOur new and improved Bravo series of personal computers is designed to do calculations in a new way.For example, the new Bravo MT has the same features of Intel's very fast Pentium 60MHz microprocessor. It's all the power you need to run an entire workgroup or the latest graphics-intensive programs, and processes even the most complicated mathematical calculations five times faster than the DX2/66. …… 8…… It's perfect for the power user who demands high performance at an attractive price point.Also new from AST is our latest generation of Bravo LC desktops, a value line of energy efficient 486 personal computers. Our entireBravo LC family,while still affordable, has new muscle——Intel 486 microprocessors up to 100 MHz and a VESA Local Bus slot. Today, it's fast, tomorrow it could be even faster, if you choose to raise it toIntel's Pentium Over Drive processor. How about more performance in less space? The Bravo LP is a low profile 486, loaded with award-winning engineering. …… 9 …… And the graphics RAM can be enlarged to ZMB for 64-bit processing.Our new Bravo NB notebook computers, recently named the number one of the 20 world's top notebook computers,are some of our best examples of the Bravo family. ……10 …… It is particularly ideal for small businesses,home offices,and mobile users.With Bravo, there's something for everyone. Including high value, performance, and the most responsive around the-clock phone support anywhere. …… 11 ……By the way,our 486 Bravos are all approved by the Environmental Protection Agency …… 12…… For an AST reseller near you,please call 800 876- 4 AST.Example: CA. Would you expect anything from the world's fifth largest (and growing )personal computer company?B. In addition,you'll find .yourself in the enjoyment of free maintenance and transportation.C. If you want speed, power, expandability, and dazzlinggraphics performance at a very affordable price, you'll find it in our Bravo personal computers.D. The MT also comes with two AL-slots for graphic upgrades and installed windows-based software solutions.E. So, you'll save energy, money,and perhaps a few trees.F. For instance, innovative security features help you keep your most confidential work to yourself.G. As a result, you need a certificate issued by the Environment Protection Agency if you buy a personal computer.H. The Bravo NB4/33 is even thinner, lighter,faster, and more affordable- using very little power with a longer battery life.I. Finally, the DX2/66 is inferior to our Bravo MT in speed, function and graphics performance.参考答案8. D 9. F 10. H 11. A 12. E。
2013年6月国际商务英语(中级)考试试卷及答案
全国外经贸从业人员考试国际商务英语等级考试（中级）一．客观题（本大题有60小题，每小题1分，共60分）[1-20] Listening: 20%（听力，20分）Section ADirections: In this section you will hear five questions. After you hear each question, read the four choices in your paper and decide which is the correct answer to the question you have heard. Each question will be read twice.1. A. Sorry. I‟ve got a report to write. B. Sure. Please go ahead.C. He figures it‟ll cost us a lot.D. I have already written the check.2. A. It‟s in our company. B. What are you looking for?C. Just go to the end of this corridor and turn left.D. Don‟t bother me.3. A. About five years ago. B. Five years.C. I don‟t mind what you are saying.D. Five times a year.4. A. Well, I‟ll buy them. B. They‟re $50 a pair.C. They‟re on sale today.D. They‟re excellent quality.5. A. Yeah, we sent it last week. B. Yes, I got it yesterday afternoon.C. No. When did you receive it?D. No. When would you like us to send it to you?Section BDirections: In this section you will hear 10 statements. After you hear each statement, read the four choices in your paper and decide which one’s meaning is similarly to the statement you have heard. The statements will be read twice.6. A. You‟ve acquired a lot of experience from the job.B. You have a lot of experience about the job.C. Experience is required for the job.D. You can take the job to gain more experience.7. A. Dave did some extra work yesterday evening.B. Dave was not required to work extra work.C. Dave did not work yesterday evening.D. Dave lost his job yesterday evening.8. A. Orders arrive either on Tuesday or Friday.B. Orders that are place on Thursday may arrive on Friday.C. Orders that are placed on Tuesday may arrive on Friday.D. Orders that are placed on Friday may arrive on Tuesday.9. A. Please send us a sample of your product.B. We would like to purchase your product.C. We don‟t know you have sent us your sample.D. We will send you a sample of this product upon your request.10. A. We sold ten computers.B. We sold five computers.11. A. Even if you have experience, you won‟t get a promotion.B. You‟ll need three years of experience to get a promotion.C. You didn‟t work hard, so didn‟t get a promotion.D. You didn‟t work hard enough to get a promotion.12. A. There used to be more competing brands on the market.B. The brands on the market are not quite competitive.C. There are a lot of competing brands on the market now.D. There aren‟t many competing brands on the market now.13. A. The goods arrived in spite of the bad weather.B. The goods arrived because of the good weather.C. The goods did not arrive because of the bad weather.D. The goods arrived in good condition.14. A. We hope you can come here for an interview.B. We hope you can come here right now.C. We‟d like t invite you here.D. We can offer you a position if you can come here.15. A. We don‟t like your product.B. We don‟t want your product.C. We need to talk.D. That‟s what we want.Section CDirections:In this section you will hear 5 short conversations between two speakers. At the end of each conversation, there will be a question about what was said. After you hear a conversation and question about it, read the four choices in your paper and decide which is the correct answer to the question you have heard. Both the conversations and the questions will be read twice.16. A. Teacher and student.B. Employer and employee.C. Guest and receptionist.D. Seller and buyer.17. A. At a bus stop.B. At a rail way station.C. At home.D. At an airport.18. A. A restaurant.B. Their office.C. Their home.D. A school.19. A. Sight L/C.B. Usance L/C.C. Fifteen days L/C.D. Fifty days L/C.20. A. To go sightseeing.B. To negotiate.C. To have dinner.D. To sign a contract.[21-60] Reading Comprehension: 40%（阅读理解，40分）Section ADirections: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C, and D. Choose the ONE that best completes the sentence. This section totals 10 points, one point for each sentence.21. We are pleased to write to _______you in the hope of doing business with you in this line.A. contactB. get in touchC. contact withD. get contact with you22. Every laptop we sell comes with a two-year _______.A. agreementB. securityC. promiseD. guarantee23. _______both parties have agreed on all the terms and conditions can we start to prepare the contract.A. Even ifB. Only whenC. Even thoughD. Only while24. All our T-shirts you saw at the fashion show _______in four sizes.A. becomeB. putC. getD. come25. With the price of oil _______, the economy of oil-producing countries is expanding at a high rate.A. going upB. goes upC. gone upD. to go up26. Under D/P terms, the buyer may refuse to pay, in _______case the seller maintains the title to theshipment.A. thisB. thatC. theD. which27. We are sorry to let you know that neither of the relative _______has reached us yet.A. letter of creditB. letter of creditsC. letters of creditD. letters of credits28. The paper _______our cartons is strong and damp-proof.A. liningB. linesC. linedD. to line29. We will make arrangements to _______an all-risk insurance on the following consignments.A. make outB. get outC. put outD. take out30. A corporation cannot come into existence on a handshake _______a partnership can.A. the sameB. the wayC. in whichD. by way ofSection BDirections: There are ten blanks in the following letter. You are required to choose the best one from the given four choices marked A, B, C, and D. This section totals 10 points, one point for each blank.Dear SirWe have learned your name and address 31 the Commercial Counselor‟s Office of our 32 in your country, and would like to take this opportunity 33 to you in the hope of establishing business relations with you.We are a large 34 of retailers and are looking for a manufacturer who could supply us with a wide 35 of raincoats for all age groups.As we usually place substantial orders, we would like to 36 a quantity discount in addition to a 20% trade discount 37 net list prices. We usually deal 38 new suppliers on the basis of payment in our 39 by 60-day irrevocable letter of credit.If these conditions interest you, and you can 40 orders of over 20,000 raincoats at one time, please send us your latest catalogue and price-list.We are looking forward to hearing from you soon.Sincerely yoursJohnson MorganPurchase Manager31. A. on B. for C. at D. from32. A. Office B. Headquarters C. Embassy D. Company33. A. writing B. to write C. written D. writes34. A. train B. chain C. link D. bond35. A. scope B. series C. range D. change36. A. allow B. allowing C. allowed D. be allowed37. A. on B. off C. at D. from38. A. with B. on C. in D. at39. A. coin B. money C. dollar D. currency40. A. have B. run C. meet D. operateSection CDirections: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C, and D. You should decide on the best choice. This section totals 20 points, two points for each question.Questions 41 to 50 are based on the following passage.①China‟s entrance into the World Trade Organization (WTO) will benefit not only itself but the wholeworld, said an article in People‟s Daily (December 28).②For the last nine years negotiations have gone on concerning restoring China‟s status in the GeneralAgreement on Tariffs and Trade, which is replaced by WTO. The negotiations have drawn attention from all over the world. Only when consensus is reached on key issues, can the final decision, involving more than 100 member states, be made. It is expected that China‟s bid will eventually pass, though final details and a timetable have not been decided yet, said the People‟s Daily.③Over the past years, China has taken important steps to conform to international trade regulations basedon the Uruguay-round talks. It is clear that China has made its markets more open, both in commercial and tertiary industries. Since 1992, a series of measures has been taken in lowering tariff rates and reducing non-tariff barriers. These reforms demonstrate China‟s readiness to join the WTO. Serious disputes, however, still remain between China and some key member states over the obligations China should undertake. China should be responsible for reform compatible with its current development level, the article stressed. In future negotiations, we should insist on this point and give the member states a clearer understanding of the practical situation in China.④China has a population of 1.2 billion, which increases by 10 million each year. The government must bevery cautious in reforms to prevent dramatic economic downfalls, which may have disastrous results not only in China but around the world. China‟s per capita income remains less than $500. There are still 70 million people who do not have enough for basic food and clothing. The negotiations should bear in mind the country‟s development level when they decide the obligations China should assume. Otherwise, negotiation results will be meaningless, or worse; they could stifle the Chinese market. It is like the old Chinese saying: “Killing the hen to get the eggs.”⑤China is in transition from a planned economy to a market one. With such a big population and largeeconomic development scale, a transitional period is necessary for any new reform measure. This is also the case when adopting some international practice.41. What does the word consensus in the second paragraph probably mean in the context?A. Result.B. Contract.C. Arrangement.D. Agreement.42. According to the passage, which of the following will not help demonstrate China‟s readiness to join theWTO?A. China has a population of 1.2 billion, which increases by 10 million each year.B. China has made its markets more open, both in commercial and tertiary industries.C. China has taken important steps to conform to international trade regulations.D. China has taken measures in lowering tariff rates and reducing non-tariff barriers.43. According to the passage, disputes about China‟s entry into the WTO still remain and they mainly focuson _______.A. the rights China should enjoyB. the obligations China should bearC. the benefits China can bring to the whole worldD. the sanctions China may impose on the WTO44. The proverb “Killing the hen to get the eggs” in Paragraph 4 means _______.A. more haste, less speedB. strike while the iron is hotC. look before you leapD. never run for two hares at the same time45. Which is not true according to the passage?A. Though there are some obstacles, China will eventually join the WTO.B. China is ready for the entry into the WTO.C. In order to speed its entry, China will have to undertake reforms compatible with its currentdevelopment level.D. China will have to assume the obligations that other member states are undertaking withoutconsideration of its current development level.46. China must carry out its reforms in a cautious way in order to _______.A. prevent the dramatic rise of pricesB. prevent the dramatic financial crisisC. prevent dramatic economic downfallsD. prevent too much foreign investment into China47. Which is true according to the passage?A. Dramatic economic downfalls in China only affect China‟s entry into the WTO.B. Dramatic economic downfalls in China will cause disasters to China only.C. Dramatic economic downfalls in China affect not only China but also the world.D. Dramatic economic downfalls in China may not affect the world.48. When adopting some international practice, China must consider _______.A. the necessity of a transitional periodB. the big populationC. the large economic development scaleD. the political system49. What is the former economy mode in China before its reform?A. market economy.B. free economy.C. commercial economy.D. planned economy.50. The writer‟s attitude toward China‟s entry into the WTO is _______.A. positiveB. negativeC. not clearD. ambiguousQuestions 51 to 60 are based on the following passage.①Companies that have warned their workforces to confront the realities of job insecurity and limitedcareers are finding they have created a new type of mercenary manager prepared to move to the highest bidder, according to a new report. The survey by Ashridge Management Centre says the wave of insecurity that affected managers during the corporate downsizings of the early 1990s was an unpleasant experience for many, but it has taught them to be more self-centred and independent about their careers.②The backlash for companies, according to Laurence Handy, Ashridge‟s director of research, is that manymanagers are now more likely to look elsewhere to further their careers if their current employer is not meeting their expectations. They are saying they want something that‟s interesting, and they want paying for it. You now have a very hard-nosed group of people who have got the message,‟ he said.③Nearly three-quarters of the 553 managers who responded to the survey said they felt in control of theirjobs. …This is a marked change from previous years‟research when the message coming from managers was that they did not feel in control of anything,‟ said Mr Handy. …Life has moved on and now managers are flexing their muscles,‟ he added. The pressure is moving over to the other side with the laws of supply and demand and now companies are screaming that they are spending a fortune on headhunters.‟④Managers are keeping their options open, says the report. More turn to their partners for career advicethan to the personnel specialist or to their immediate boss. Trust in senior management also appears to have declined in some companies. Many of the managers interviewed in the survey complained that fear and threats were the prime motivators in their companies.51. Which expression in Paragraph 1 matches the meaning “the person or organization willing to pay themost for something?A. Limited careers.B. Mercenary manager.C. Highest bidder.D. Corporate downsizing.52. Which verb in Paragraph 2 is used to talk about developing your career?A. Further.B. Meet.C. Want.D. Get.53. In Paragraph 3, “a marked change” in something is _______ .A. a small changeB. a big changeC. a minimum changeD. a medium-size change54. Look at the statement in Paragraph 3 “The pressure is moving over to the other side with the laws ofsupply and demand”. What is the “other side”?A. Managers.B. Companies.C. Employees.D. Interviewees.55. In Paragraph 4, if you keep your options open, you decide to commit yourself to _______.A. something well in advanceB. something just before it happensC. nothing now and foreverD. nothing for the moment56. What can managers learn from the wave of insecurity mentioned by the survey?A. To work harder for their employers.B. To be more loyal to their employers.C. To be more self-centered and independent about their careers.D. To be more disappointed about their careers.57. According to the passage, what is the backlash for companies?A. They are more likely to loose their managers.B. They are more likely to retain their managers.C. They are more likely to motivate their managers.D. They are more likely to cultivate their managers.58. In Paragraph 3, by saying that “managers are flexing their muscles”, the writer means _______.A. managers do not show their real powerB. managers do body-building exercisesC. managers show how much power they really haveD. managers show off their muscles59. Trust in senior management also seems to have declined in some companies because _______.A. managers feel bored in their companiesB. managers feel hopeful in their companiesC. managers feel motivated in their companiesD. managers feel fear and threats in their companies60. The most suitable topic for this passage may be _______.A. The BacklashB. Corporate DownsizingC. Wave of InsecurityD. The Mercenary Manager★答题卡空间有限，以下部分请注意控制答题篇幅。
商务英语中级写作真题及参考答案
WRITINGPART ONEYou work for a company which is going to buy a set of equipment from China. You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefor you decide to advertise for two experienced translators as soon as possible.. Write a short note to Mr. Max Remington ,the Public Relation‘s manager. Ask for an advertisement for two translators.. Explain the reason.. Mention your urgency.. Write 30-40 words on your Answer Sheet.PART TWOYou work in the Market Survey institute. After careful research ,you receive four charts.Read the following charts which show , the trend of consumer confidence, real hourly wages, employment and credit development. The years are given ,while the other numbers are not presented. But the lines in the charts clearly show , the directions of development.. Use the information in the charts to write a report (about 100- 120 words) analyzing the reason why the consumer confidence increases.. Write on your Answer Sheet.写作部分参考答案(Sample for reference)PART ONE .Dear Mr. Max Remington ,As our company is purchasing a set of equipment ,a lot of materials -have to be translated, which is impossible to do within four months. Could you advertise for two experienced translators in the newspapers? It is urgent.PART TWONear the end of 1994, people suddenly become "rich‘’, buying a lot of things. We have received the report that the real hourly wages of workers become even less ,so they do not have enough money to buy so many things. Although the employment is rising towards the end of 1994 ,the growth is very slow. Therefore ,not many people find jobs to earn enough money to buy goods. Then where does the big consumer confidence come from? We have discovered that people overspend with various credit cards ,buying goods. And they are not worried about returning the borrowed money. This it is our turn to be concerned about this kind of consumer confidence.WRITINGPART ONEMr. Lee is going to buy a large amount of electronic components from your company. He also shows an interest in your company‘s PCX phone machine, which is in the charge of Mr. Angus Beard, your colleague. Mr. Lee would like to bring 10 samples and some brochures back home to make a trial sale.. Write a short note to Mr. Angus Beard ,one of your colleagues.. Tell him the fact that Mr. Lee is interested in PCX phone.. Mention the number he wants to have.. suggest their direct contact.. Write 30-40 words on your Answer Sheet.PART TWOYou are a clerk in Lucky Tourism Company. You are responsible for arranging travelling lines. One day ,you received the data as follows :Read the following table which shows the changes in the way people spend their holidays. The table divides the tourism business into four parts ,telling the different percentages in 1980 and in 1990 ,from which you will notice the trend of current tourism business.. Use the information in the table to write a short report (about 100-120 words) emphasizing changes of the main business for your company.. Write on your Answer Sheet.WHERE PEOPLE SPEND THEIR HOLIDAYS1980 1990Travelling abroad 12% 23%Going to seaside 38% 32%Camping 9% 35%Staying at home 41% 10%T otal 100% 100%写作部分参考答案(Sample for reference)PART ONEDear Mr Beard,Mr. Lee ,one of my old clients ,has interest in our PCX phone machine. He would like to bring 10 samples and some brochures back home to make a trial sale. You may contact him directly on Tel 3108881.PART TWONowadays, less people like to spend their holidays at home. More people go camping outside or even travel abroad. The changes are caused mainly by three factors. First ,people become more open. Instead of staying at home, they visit foreign countries to know the different races. Secondly ,in the 1990s , house wives are more free from the heavy housework with more and more household utensils. Families are very happy to spend holidays outside with mothers or wives. Thirdly, travelling abroad can also mean enjoying comfortable weather in another country. Therefore less people go to crowded seaside ,they turn to other ways.WRITINGPART ONEYou have received a fax from a customer who in the fax complained that he had received 100 green colour bicycles instead of 50 green and 50 blue colour bicycles. In order to solve the problem and find out the facts ,you write a short note to the warehouse.. Write a short note to Mr. Randy Simon ,who is in charge of delivering goods from warehouse.. Tell him about the claim.. Mention the date of delivery.. Ask for the duplicate invoice. .. Write 30-40 words on your Answer Sheet.PART TWOyou work for Alla ,a shop which sells upmarket clothing. You are asked to find a way to increase the profits of your shop.Read the following figure showing the results of a survey of two upmarket specialty shops.Point A refers to your shop. Point B refers to Betty Fashion shop ,your main competitor, near your shop. . Use the figure to write a report (about 100- 120 words)recommending ways of improving the quality and pricing of your shop.. Write on your Answer Sheet.写作部分参考答案(Sample for reference)PART ONEDear Mr. Simon,A customer complained that he had received 100 green coloured bicycles instead of 50 green and50 blue colour bicycles ,which had been shipped on 11th May. Could you please send me the immediate invoice under contract No. TXI 2- 1 in duplicate?PART TWOBoth Betty Fashion Shop and our shop are in city centre ,therefore ,we have almost the same customers. But there exists a fact that customers are more likely to spend their money in Betty shop. After careful research ,we notice that ,although Betty shop has higher prices ,they also have more fashionable clothes. Compared with Betty Shop, our real prices are not high, but the comparative prices to fashion are high. Therefore ,if our shop decides to increase the profits, we`should purchase highly fashionable clothes ,at least as fashionable as Betty Shop ,with the prices lower than Betty Shop's. As .customers hate increasing prices ,it is better to do this gradually.WRITINGPART ONEThe staff in your office decided to spend holidays together this year. While reading the new you are attracted by the advertisement of the Grand Palazzo Hotel in Italy. No one in your office has ever been to Italy. So you want your secratary to contact the hotel through telephone.. Write a short message to Ms. Emily Malan ,your secretary.. Suggest the Visit to Italy.. Give the hotel telephone number to her.. Ask her to contact with that hotel.. write 30-40 words on your Answer Sheet.PART TWOYou work for Global institute inc. , which produces softwares. You are responsible for Quality Management System.Study the following graph which shows the effort taken by your company and IBI Inc , your main competitor. In the graph ,the Quality Management is divided into five parts.. Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company.. Write on your Answer Sheet.写作部分参考答案(Sample for reference)PART ONET o : EmilyAs on one in the office has been to Italy, it will be a good idea to visit it. We may stay in the Grand Palazzo Hotel and the telephone is 809. 775. 3333. Please contact them to get further information.PART TWOHow to improve Quality Management System with limited capitals? That is the key to success.After careful study of IBI Inc 'our main competitor ,we find that they spend some money in Customer Service and Vender inspections which are vital to Quality Management. As we know, softwares are developed quickly. Customers and venders know clearly what they need. Therefore, we should develop programmes based on information through Customer Service and Vender inspections. Another fact with our attention is that although IBI Inc.’s Plant productivity is not high, they can sell out their new, high-quality softwares quickly as they have a very good Quality Control System. Therefore, we should adjust the capitals.。
商务英语（中级）参考答案
1 商务英语（中级）样卷参考答案一、客观题（本大题有60小题，每小题1分，共60分）[1-5]ACCDB [6-10]BCBBD [11-15]BBAAD [16-20]CDBAC[21-25]DCAAC [26-30]ABBAB [31-35]ACBAB [36-40]ADCBA[41-45]DCADC [46-50]BCCBC [51-55]CDADC [56-60]CDCDC二、主观题（本大题有6小题。
其中第61-65小题，每题4分，第66小题20分，共40分）61. We wish to enter into trade relations with your company on the basis of equality and mutual benefit. 62. In view of our long-standing business relationship ，we make you the following counter-offer. 63. The 12,000 bicycles you ordered will be ready for dispatch by February 17. 64. Please let us know the method of transport you prefer for both these consignments. 65. You may draw on them at 60 days for the amount of the invoice. 66. Shanghai Silks Trading Co. Ltd. 580 Shuiqing Road, Shanghai 201101, China （1分）May 28, 2011 （1分）Indigo Company Limited. 85 Victory Street, Rotterdam Holland （1分）Dear Sir （1分）We have obtained your name and address from Shanghai Chamber of Commerce and learned that your are the largest importers of silk garments in Holland. (2分) We are now writing to you in the hope of establishing business relations with you. (2分) We We are are are one one one of of of the the the leading leading leading exporters exporters exporters of of of silk silk silk products products products in in in Shanghai Shanghai Shanghai and and and our our our products products products are are are sold sold sold to to countries and regions such as the United Sates, Japan and Southeast Asia. (2分) We now desire to extend our export business into Holland. Meanwhile, we would like to trade with you on the basis 2 of equality and mutual benefit. (2分) Our Our silk silk silk garments garments garments are are are noted noted noted for for for their their their perfect perfect perfect design, design, design, fashionable fashionable fashionable style, style, style, excellent excellent excellent quality quality quality and and competitive price, and will enjoy a ready market in Holland. (3分) Enclosed are our latest catalogue and pricelist for your reference. (2分) We look forward to receiving your reply soon. (1分) Sincerely yours （1分）分）David Wong General Manager （1分）分）Encl: catalogue and pricelist 。
2013年商务英语中级阅读汇总
Critical PathWhen David Hayden realised his company was heading for trouble, he took drastic m easures to get it back on trackDavid Hayden founded his company, Critical Path, an email provider, in 1997 to take advantage of the boom in email traffic. Critical Path became a public company two year s later, and Hayden took the opportunity to step down from his executive position in order to work on personal projects. At the same time, he agreed to stay with the company as Chairman, but the business was put in the hands of new managers by it s investors. With sector-leading products and an expanding market, the company seemed t o be on the up and up. However, by early 2001, it was in trouble. Shares that had been worth $26 in 1999, when they were first sold, were down to a mere 24 cents.Called in by a panicking board, Hayden found himself back in charge as Executive Chairman, trying desperately to rescue what he could. The 1,100 staff had lost confidence in the company and did not know what was going to happen to them. And, as Hayden discovered, the management team was incompetent. Those guys didn't unde rstand the product or the sector,' says Hayden. The heads of department didn't communicat e and they didn't lead.' But what was worse, Critical Path had lost the goodwill of its inv estors.Hayden knew that bringing the figures under control would be a vital step in the co mpany's turnaround. 'You've got to sort out the finances. For me, that meant getting back the goodwill of the investors. That was tough, after what had happened. But although th ey were angry with the company, they didn't have bad feelings about me. I told them tha t I knew I could get the company on its feet again.' He was authorised to make whateverchanges were required, and his first act was to find people within the company he could trust and put them in charge.The next thing Hayden had to tackle was morale. 'Everyone left the office at five on the dot - they couldn't get away quickly enough. To get the buzz back and win the staff over, I had to prove my own commitment and put in the extra hours with them.' In retu rn, it was assumed that nobody would ask for overtime pay until the company was on its feet again. Contrary to normal practice, Hayden was reluctant to lay pe ople off, and apart from not replacing people as they reached retirement age, he left the workforce largely unchanged, although he did identify key people throughout the company who were given more responsibility.But, as Hayden insists, before a company reaches such a crisis, there are warning sig ns that any financial director or accountant should take note of. 'A business that has an u nrealistic pricing policy or has to negotiate extended credit with its suppliers is in trouble,' is his message. 'Or if you often have to apply for your overdraft limit to be raised or h ave trouble paying tax on time, something needs to be done.'By 2003, the company was healthy again, with reasonably stable finances and a mod est but steady share price of $1.60. 'One thing that helped save us was that our technolog y worked,' says Hayden. 'With 20 million email accounts, we never lost a single major cli ent because the product kept on working.' With ideas for a fresh venture demanding his a ttention elsewhere, Hayden has moved on. 'It was time to go,' he says. 'I' m not a turnaround specialist. I prefer start-ups.'13 What event coincided with Critical Path becoming a public company?A Hayden became the Executive Director of Critical Path.B Investors hired a replacement team to run Critical Path.C Critical Path launched a successful new product on the market.D Critical Path was floated on the Stock Exchange at 24 cents per share.14 Which of the following situations did Hayden face at Critical Path in 2001?A The employees were worried about job security.B The investors were calling for changes to the company structure.C The management was misleading the staff about the company's position.D The board of directors did not realise the scale of the company's problems.15 One reason Hayden was able to turn Critical Path around was thatA he managed to find new investors.B the financial situation was not as bad as he had thought.C he had built up a good relationship with the management team.D he was given the support that he needed.16 What was Hayden's policy regarding the staff of Critical Path?A He paid overtime to everybody who worked outside office hours.B He reduced the workforce by operating an early retirement scheme.C He gave key staff the opportunity to help him set goals for the company.D He restored motivation by showing willingness to work alongside staff.17 According to Hayden, what could indicate that a business is in trouble?A problems keeping accounts up to dateB suppliers refusing offer new credit termsC a frequent need to increase the amount borrowedD difficulties in getting payment from customers on time18 Hayden left Critical Path after he had rescued the company becauseA he wanted to develop the technology for a new internet service.B he wanted to concentrate on founding a new enterprise.C he had been offered a job with a major internet company.D he decided to go into partnership with a major client.Fighting FitFine Fitness, the health and fitness club operator, announced an impressive set of res ults yesterday: (19) a 38-per-cent jump in annual pre-tax profits, the company claimed that it had (20) none of the problems (21) last week by its rival, Top Fit .Ac cording to Samantha Collier,the chief executive, Fine Fitness (22) strong and is on (23) toreach its target of 100 clubs within three years, its strategy unaffected by the apparent (24) down of the economy.The company opened 12 new clubs in the past year; (25) its total to 51. They have (26) to be highly successful, with people joining in large numbers, especially in the 25-to-40 age range. Even the more (27) clubs are still seeing sales growth, along with rising re tention (28) of more than 70 per cent. This can be seen as clear (29) of the appeal of Fi ne Fitness.Ms Collier admitted that as there were (30) too many companies competing with one another; there would almost certainly be (31) in the health-and-fitness-cl ub sector of the market She predicted that, within a relatively short time, there might be only about three major companies still in (32).However, she declined to say which these were likely to be.Profits rose by £6.3 million, although there was a fall in gross margins from 31 per cent to 28.6 per cent because of higher insurance premiums, extra management costs and start-up expenses for the company's new (33) in Spain.19 A Stating B Reporting C Remarking D Informing20 A taken B felt C experienced D caught21 A released B issued C opened D revealed22 A stays B remains C maintains D keeps23 A track B direction C way D line24 A falling B breaking C cutting D slowing25 A bringing B putting C getting D mounting26 A shown B resulted C proved D demonstrated27 A installed B formed C established D confirmed28 A rates B standards C proportions D volumes29 A witness B sign C display D evidence30 A purely B merely C simply D barely31 A union B consolidation C alliance D combination32 A trade B office C commerce D business33 A trial B venture C proposal D speculation文章介绍了一个经营健康俱乐部的公司的情况，依旧是形势喜人。
2013年11月中英合作商务管理综合应用试题
2013年11月中英合作商务管理专业与金融管理段证书课程考试商务管理综合应用试题仔细阅读下列案例，回答第一、二题，共100分。
考试时间为180分钟。
上品三明治公司背景介绍1989年，上品三明治公司（下文简称“上品公司”）在伦敦开设了第一家门店。
上品公司的三明治品种丰富，为满足顾客的个性化需求提供了不同的面包、馅料组合。
这种创意收到消费者的极大青睐，公司得以迅速扩张。
下表显示了上品公司成立25年来迅速增长的门店数量。
上品公司在英国的门店数量上品公司位列英国金融时报指数（FTSE）前250强，是一家工人的成功企业。
对于上品公司这样的企业而言，近几年确实是发展的黄金时期。
较低的利率意味着筹资成本低，而经济衰退又迫使人民生活节俭。
在城市工作的人们开始喜欢便宜、快捷的午餐，上品公司成为了这种潮流的受益者。
公司门店一直面向当地招聘备餐和服务人员，但主管和经理往往选自更广的区域。
如果本地员工具备了晋升资格，他们可以在其他门店获得更高的职位。
自上品公司成立之日起，公司的使命陈述就未曾改变过：上品三明治公司使命陈述上品三明治公司的使命是满足顾客需要，提供受欢迎的、加工过程透明化的外卖食品。
上品三明治公司为公司为员工提供均等的机会，并将努力确保员工和顾客不会因肤色、宗教、性别、性取向、残疾或年龄等背景差异而受到任何歧视。
上品公司的食品一向制作精良、新鲜可口。
为投顾客所好，公司还向顾客征求关于新口味或馅料的建议。
上品公司自成立以来业务发展十分成功，原因之一在于它的创新能力。
公司在雇佣和晋升制度上享有良好的声誉。
英国许多地区的官员都认为上品公司能遵守英国雇佣法，能采取积极的措施避免由种族、宗教、性别、性取向或残疾偏见引起的法律纠纷。
并且，公司所有级别的员工都享有同等的晋升机会。
此外，上品公司力争在环境问题上做出表率。
公司在减少污染和使用可持续产品上付出的努力得到了公众的认可，被认为是一家承担了社会责任的公司。
同时，公司因捐助当地的公益活动和慈善机构赢得了人们的尊重。
BEC商务英语(中级)听力模拟试卷112(题后含答案及解析)
BEC商务英语（中级）听力模拟试卷112(题后含答案及解析)题型有：1. PART ONE 2. PART TWO 3. PART THREEPART ONE听力原文：A: I’ve got to dash off and catch a train, Joe. Could you make sure that when Mr. Rae calls you know, the new IT consultant—that I want him to start with net working the computers in the marketing division. He may want to start with the finance group but he can do that afterwards. I’m anxious we get marketing started.B: Sure. I think it’s Dr Rae—R-A-E, isn’t it?A: Yes, you’re right. I also want to see James about the shareholders’ meeting. Look in my directory... I think I’m free on Friday at 10 a. m.B: No, you’ve got a meeting but you should be through by 11. I’ll pencil him in for 11:30.A: Fine. Now I must go. If you want you can get me at Regent House this afternoon.B: Yes. De you want a taxi to pick you up this evening?A: Yes, please. I’ll let you know what time... I’m off!B: Bye. I’ll call you.A: Thank you, Joe. Bye.B: Bye, Rachel. Have a good day.1．—Look at the note below.—You will hear a talk between two men.Tuesday 5 November Tasks1. Ask Dr. Rae to network computers in the 【1】______ Division. Then 【2】______ group.2. Make appointment with 【3】______ on Friday at 11:30 a. m.3. Book 【4】______ for this evening.正确答案：marketing解析：由“…I want him to start with networking the computers in the marketing division”可知。
BEC商务英语中级考试真题及答案
BEC商务英语中级考试真题及答案相信大家很想知道bec中级的真题和答案解析吧，现在把他出来提供给大家！Managing a career on the way up is quite different from managing one at the top of an organisation. Individuals on the way up have to build relationships with the people they (19)to.They usually have to (20) with subordinates in addition to people at the same level as themselves. Themost senior staff only have those under them to relate to. This book (21)the idea that all working relationships, including the relationship with one's boss, can and should be managed.You do not have to be (22) than your manager in order to manage the relationship. Nor do you have to be better than your manager in any (23).Your manager may well be your career (24) and guide: he or she may have taught you almost everything you know about your(25) of business - and may continue to teach you more. You may be planning to remain under his or her guidance in the future. None of these (26)should alter your relationship with your manager or (27) you off 'managing upwards'. I use this phrase to (28) tothe management of one's boss because, for many people onthe way up, it is the first relationship they have to get right.You can, of course, get on at work just by (29) positively to your manager, but that is not likely to be the most suessful way to (30) your working life. An active policy of managing upwards will make you more suessful and, at the same time, make the business of going to work more enjoyable. It can also be a way to show (31) to your manager for the efforts he or she has made on your (32) Finally, managing upwards will make it easier for your manager to manage you,leaving him or her more time for other (33) and tasks.19 A notify B inform Caount D report20 A unite B contact C handle D deal21 A promotes B presses C advertises Dconvinces22 A clearer B deeperCsmarter Dfuller23 A respect B fashion Cpart D means24 A leader B supporter C adviser D helper25 A courseB line C path Droute26 A factors B aspects Ccauses D topics27 A put B see C keep D take28 A specify B identify C indicate D refer29 A giving B operating C reacting D co-operating30 A run B forward C move D make31 A appraisal B value C appreciation D regard32 A advantage B benefit C side D behalf33 A posts B roles C positions D actsManaging upwards，打理同上司的关系。