跨文化交际期末复习资料全
新编跨文化交际期末复习资料
1.Iceberg:{Edward. 7. Hall.--<The silence of language>标志着“跨文化交流”学科的开始} Culture can be viewed as an iceberg. Nine-tenths of an iceberg is out of sight (below the water line). Likewise, nine-tenths of culture is outside of conscious awareness. The part of the cultural iceberg that above the water is easy to be noticed. The out-of-awareness part is sometimes called “deep culture”. This part of the cultural iceberg is hidden below the water and is thus below the level of consciousness. People learn this part of culture through imitating models. / Above the water: what to eat, how to dress, how to keep healthy；Below the water: belief, values, worldview and lifeview, moral emotion, attitude personalty2.Stereotype:定型主义 a stereotype is a fixed notion about persons in a certain category, with no distinctions made among individuals. In other words, it is an overgeneralized and oversimplified belief we use to categorize a group of people.3.Ethnocentrism: 民族中心主义Ethnocentrism is the technical name for the view of things in which one’s own group is the center of everything, and all others are scaled and rated with reference to it. It refers to our tendency to identify with our in-group and to evaluate out-groups and their members according to its standard.4.Culture:Culture can be defined as the coherent, learned, shared view of group of people about life’s concerns that ranks what is important, furnishes attitudes about what things are appropriate, and dictates behavior.5.Cultural values: Values inform a member of a culture about what is good and bad, right and wrong, true and false, positive and negative, and the like. Cultural values defines what is worth dying for, what is worth protecting, what frightens people, what are proper subjects for study and for ridicule, and what types of events lead individuals to group solidarity.6.Worldview: A worldview is a culture’s orientation toward such things as God, nature, life, death, the universe, and other philosophical issues that are concerned with the meaning of life and with “being”.7.Social Organizations: The manner in which a culture organizes itself is directly related to the institution within that culture. The families who raise you and the goverments with which you associate and hold allegiance to all help determine hoe you perceive the world and how you behave within that world.8.Globalization: refers to the establishment of a world economy, in which national borders are becoming less and less important as transnational corporations, existing everywhere and nowhere, do business in a global market.munication: Communication is any behavior that is perceived by others. So it can be verbal and nonverbal, informative or persuasive, frightening or amusing, clear or unclear, purposeful or accidental, communication is our link to the rest of the humanity. It pervades everything we do.10.Elements of communication process:交流过程的基本原理（1）.context: The interrelated conditions of communication make up what is known as context.（2）.The participants: in communication play the roles of sender and receiver, sometimes—as in face-to-face communication—of the messages simultaneously.（3）. messages: are far more complex. They include the elements of meanings, symbols, encoding and decoding.（4）. A channels: is both the route traveled by the messages and the means of transportation. We may use sound, sight, smell, taste, touch, or any combination of these to carry a message.（5）. noise: is any stimulus, external or internal to the participants, that interferes with the sharing of meaning. External noise: sight, sound…Internal noise: thoughts, feeling…Semantic noise: unintended meaning aroused by certain verbal symbols can inhibit the accuracy of decoding.（6）.Feedback: As receivers attempt to decode the meaning of messages, they are likely to give some kind of verbal or nonverbal response. This response, called feedback, tells the sender whether the massage has been heard, seen, or understood.11.Abraham Mslow (亚伯拉罕•马斯洛) –five basic needs五个需求1. physiological needs—food, water, air, rest, clothing, shelter, and all necessary to sustain life2. safety needs—physically safe, psychologically secure3. belongingness needs—accepted by other people and needs to belong to a group or groups.4. esteem needs—recognition, respect, reputation5. self-actualization needs-the highest need of a person12.Culture Dimensions 文化维度13.A High-context: 内向型communication or message is one in which most of the information is either in the context or internalized in the person, while very little is in the context or internalized in the person, while very little is in the coded, explicit, transmitted part of the message. Eg. Japanese, Chinese, Korean, African American, Native American. self-effacement隐匿自我A Low-context:外向型communication is just the opposite, the mass of the information is vested in the explicit code, and the context or situation plays a minimal role. Eg. German-Swiss, German, Scandinavian, American, French, English self-enhancement凸显自我Low-context interaction emphasizes direct talk, person-oriented focus, self-enhancement mode, and the importance of “talk”. High-context interaction, in comparison, stresses indirect talk, status-oriented focus, self-effacement mode, and the importance of nonverbal signals and even silence.Eg: In Scene 1 and spell out everything that is on their minds with no restraints. Their interactionexchange is direct,to the point, bluntly contentious, and full of face-threat verbal message. Scene 1 represents one possible low-context way of approaching interpersonal conflict.In Scene 2, has not directly expressed her concern over the piano noise with because she wants to preserve face and her relationship with . Rather, only uses indirect hints and nonverbal signals to get her point across. However, correctly “reads between the lines” of verbal message and apologizes appropriately and effectively before a real conflict can bubble to surface. Scene 2 represents one possible high-context way of approaching interpersonal conflict.Direct and Indirect Verbal Interaction Styles self-enhancement and self-effacement凸显自我，隐匿自我In the direct verbal style, statements clearly reveal the speaker’s intentions and are enunciated in a forthright tone of voice. In the indi rect verbal style, verbal statements tend to camouflage the speaker’s actual intentions and are carried out with more nuanced tone of voice.14.Colors: Black: death, evil, mourning, sexy; Blue-cold, sad, sky, masculine; Green-envy, greed, money; Pink: feminine, shy, softness, sweet; Red: anger, hot, love, sex; White: good, innocent, peaceful, pure; Yellow: caution, happy, sunshine, warm15.Functions of Nonverbal Communication: repeating, complementing, substituting, regulating contradicting16.Confucian teaching key principles: 1.Social order and stability are based on unequal relationships between people. 2. The family is the prototype for all social relationships. 3. Proper social behavior consist of not treating others as you would not like to be treated yourself. 4. People should be skilled , educated, hardworking, thrifty, modest, patient, and persevering.Four books and five classical: The Analects of Confucian <论语>, Mencius <孟子>，Great Learning <大学>，The Doctrines of Mean <中庸> / Classic of poetry <诗经>，Book of documents <尚书>, Book of kites <礼记>, Classic of changes <周易>, Spring and Autumn Annals <春秋>. 仁义礼智信：merciful, justified, polite, intelligent, honest17.The Sapir-Whorf Hypothesis: language becomes our shaper of ideas rather than simple our tool for reporting ideas, language influenced or even determined the ways in which people thought. The central idea of the Sapir-Whorf hypothesis is that language functions, not simply as a device for reporting experience, but also, and more significantly, as a way of defining experience for its speakerInfluence: The Sapir-Whorf hypothesis has alerted people to the fact language is keyed to the total culture, and that it reve als a people’s view of its total environment. Language directs the perceptions of its speakers to certain things; it gives them ways to analyze and to categorize experience. Such perceptions are unconscious and outside the control of the speaker. The ultimate value of the Sapir-Whorf hypothesis is that it offers hints to cultural differences and similarities among people.18.The way people speakHigh involvement高度卷入: 1. talk more 2. interrupt more 3. expect to be interrupted 4. talk more loudly at times 5. talk more quickly. Eg. Russian, Italian, Greek, Spanish, South American, Arab, AfricanHigh considerateness高度体谅: 1, speak one at a time 2. use polite listening sounds, 3. refrain from interrupting, 4. give plenty of positive and respectful responses to their conversation partners. Eg. Mainstream American19.文化维度Orientation—Kluckhohns and Strodtbeck Beliefs and Behaviors20.Chinese VS English-----Chinese: open, visual, old. English: close, changing, modern21.Stumbling Blocks in Intercultural Communication跨文化交际中的绊脚石(1) Assumption of similarities假定相似(2) Language differences (3) Nonverbal misinterpretations不用言语表达的误解(4) Preconception先入为主的概念的固定形式(5) Tendency to evaluate评价意图(6) High anxiety焦虑(7) Conclusion22. Essentials of Human Communication(1) Communication is a dynamic process. (2) Communication is symbolic. (3) Communication is systemic.(4) Communication involves making inferences. (5) Communication has a consequence23. How is language related to cultureCulture and language are intertwined and shape each other. In our own environment we aware of the implications of these choices. All languages have social questions and information questions. The point is that words in themselves do not carry the meaning. The meaning comes out of the context the cultural usage. In addition to the environment, language reflects cultural values.24.More words/expression→important role in cultureIn Chinese we have many kinship terms, some of which seem to have no equivalents in English. Compared with Chinese, English has fewer kinship terms. The difference is not just linguistic; it is infundamentally cultural.25.A culture’s conception of time can be examined from three different perspectives: 1. informal time;2. perceptions of past, present, and future;3. monochromic and polychromic.26.Monochronic(M-time) 单维时间and polychromic(P-time)多维时间Monochronic people:美国人Do one thing at a time. Concentrate on the job. Take time commitments seriously. Are committed to the job. Adhere to plans. Are concerned about not disturbing others; follow rules of privacy. Show great respect for private property; seldom borrow or lend. Emphasize promptness. Are accustomed to short-term relationships.Polychromic people: 中国人Do many things at once. Are easily distracted and subject to interruptions. Consider time commitments an objective to be achieved, if possible. Are committed to people and human relationships. Change plans often and easily. Are more concerned with people close to them(family, friend, close business associates) than with privacy. Borrow and lend things often and easily. Base promptness on the relationship. Have strong tendency to build lifetime relationships.27.Adapting to a New Cultureculture shock.: Any number of symptoms征兆can occur during cycles of culture shock. These symptoms can be (1)physiological (2)emotionally (3)communicationPredeparture stage:Stage one: everything is beautiful. Stage two: everything is awful. Stage three: everything is OK.Adaptation and reentry再进入Methods: 1. patience. 2. meet new people. 3. try new things. 4. give yourself periods of rest and thought. 5. work on your self-concept. 6. write. 7. observe body language. 8. learn the verbal language.。
跨文化交际复习资料(最新版)
1.monochronic time (M Time) ：It schedules one event at a time. In thesecultures time is perceived as a linear structure just like a ribbon stretching fromthe past into the future.2.polychronic time (P Time) ：schedules several activities at the same time. Inthese culture people emphasize the involvement of people more than schedules. They do not see appointments as ironclad commitments and oftenbreak them.3.intercultural communication ：is a face-to-face communication betweenpeople from different cultural backgrounds4.host culture is the mainstream culture of anyone particular country.5.minority culture is the cultural groups that are smaller in numerical terms inrelation to the host culture.6.subculture is a smaller, possibly nonconformist, subgroup within the hostculture.7.multiculturalism is the official recognition of a country’s cultural and ethnicdiversity.8.cross-cultural communication is a face-to-face communication betweenreprentatives of business,government and professional groups from different cultures.9.high-context culture ：a culture in which meaning is not necessarily containedin words. Information is provided through gestures, the use of space, and evensilence.10.low-context culture ：a culture in which the majority of the information is vestedin the explicit code.11.perception: in its simplest sense,perception is ,as Marshall singer tells us,”theprocess by which an individual selects, evaluates,and organizes stimuli fromthe external world” In other words, perception is an internal process wherebywe convert the physical energies of the world into meaningful internal experiences.Non-verbal communicationIt refers to communication through a whole variety of different types f signal comeinto play, including the way we more, the gestures we employ, the posture weadopt, the facial expression we wear, the direction of our gaze, to the extent towhich we touch and the distance we stand from each other.. IndividualismIndividualism refers to the doctrine that the interests of the individual are or oughtto be paramount, and that all values, right, and duties originate in individuals. It emphasizes individual initiative, independence，individual expression, and even privacy.13. ParalanguageThe set of nonphonemic properties of speech, such as speaking tempo, vocal pitch, and intonational contours, that can be used to communicate attitudes orother shades of meaning.12.人际交际interpersonal communication: a small number of individuals who are interactingexclusively with one another and who therefore have the ability to adapt their messagesspecifically for those others and to obtain immediate interpretaions from them.指少数人之间的交往他们既能根据对方调整自己的信息，又能立即从对方那里获得解释。
跨文化交际复习资料(推荐文档)
跨文化交际复习资料第一章跨文化交际概述1 在文化学研究领域，通常把文化分为主流文化和亚文化。
2 文化的特征：交际的符号性、民族的选择性。
观念的整合性和动态的可变性。
3.交际的本质属性：有意识行为和无意识行为、编码过程和解码过程以及语法规则和语用规则。
4.除语言之外，人类在长期的社会实践中还创造了许多交际工具，主要有以下三大类：文字、盲文和手语、旗语、灯语和号语。
5.跨文化交际的概念和要点：跨文化交际是指在特定的交际环境中，具有不同的文化背景的交际者使用同一种语言（母语或目的语）进行的口语交际。
主要包括四个要点：A.双方必须来自不同的文化背景B.双方必须使用同一种语言交际C.交际双方进行的是实时的口语交际D.交际双方进行的是直接的语言交际第二章文化背景与跨文化交际6.从跨文化交际的现实情况来看，影响交际的制约因素主要集中在三个方面：价值观念（文化特质的深层结构）、民族性格（文化特质的外化表现）、自然环境（文化特质的历史缘由）态度7.态度由认知、情感和意动三个范畴构成。
8.态度具有四个功能：功力实现功能、自我防御功能、价值表现功能和课题认知功能9.直觉的整体性是整体思维的第一个特点，东方人以直觉的整体性和和谐的辩证性著称于世。
10.民族中心主义：某个民族把自己当做世界的中心，把本民族的文化当做对待其他民族的参照系，它以自己的文化标准来衡量其他民族的行为，并把自己的文化与其他文化对立起来。
第三章社会环境与跨文化交际11.有效的环境不仅依赖于对文化背景的认识，也依赖于对社会环境的认识，而社会环境对交际来说实际上是广义的“交际背景”12.交际背景主要包括三个要素：交际者：社会地位是决定交际的重要情景因素交际目的：可分为文化型、职业型专业型普通型交际场景：最重要的是物理场景（分时间场景和空间场景）13.社会角色就是某一特定社会群体对某一特定社会身份的行为的期望，人们社会交往从方式到内容都在不同程度上取决于人们的角色关系。
跨文化交际期末考试复习题
跨文化交际期末考试复习题Define the following items:1.intercultural communication: is simply defined as interpersonal communication between people from different cultural background.2.interethnic communication: refers to communication between people of the same race but different ethnic backgrounds.3.verbal communication：communication done both orally and in written language.4.nonverbal communication: involves all nonverbal stimuli i n a communication setting that is generated by both the source and his or her use of the environment and that has potential message value for the source or receiver.4. Monochronic time一元时间观念: means paying attention to and doing only one thing at a time.5. Polychronic time多元时间观念: means being involved with many things at once.6. ethnocentrism ：the view of things in which one’s own group is the center of everything, and all others are scaled and rated with reference to it.7. stereotypes：refers to negative or positive judgment made about individuals based on any observable or believed groupmembership.针对目标群体成员所特有的正面或方面的判断。
跨文化交际课程期末考试资料
跨文化交际课程期末考试资料1. privacyprivacy：It could be understood as the right of an individual to self-determination as to the degree to which the individual is willing to share with others information about himself that may be compromised by unauthorized exchange of such information among other individuals or organizations.2.collectivist cultureCollectivist cultures place little value on individual identity and great value on group identity. They have been labeled as “we” cultures because basic unit is thein-group or collective.3. culture shockculture shock：It is a psychological phenomenon that is experienced most often by those who, whether voluntarily or involuntarily, in the process of adjusting themselves to a new culture. Culture shock refers to the traumatic experience that an individual may encounter when entering a different culture4.Non-verbal communicationIt refers to communication through a whole variety of different types of signal come into play, including the way we more, the gestures we employ, the posture we adopt, the facial expression we wear, the direction of our gaze, to the extent to which we touch and the distance we stand from each other.5. IndividualismIndividualism refers to the doctrine that the interests of the individual are or ought to be paramount, and that all values, right, and duties originate in individuals. It emphasizes individual initiative, independence，individual expression, and even privacy.6.Assimilation is the degree to which an individual relinquishes an original culture for another .when individuals are assimilated into a mainstream culture,they lose their previous culture.7. NormsNorms are culturally ingrained principles of correct and incorrect behaviors which, if broken carry a form of overt or covert penalty.8身势语行为Kinesics：is the term used for communicating through various types of body movements including facial expressions,gestures,posture and stance ,and other mannerisms that may accompany or replace oral messages.9.Subculture are formed by groups of people possessing characteristic traits that set apart and distinguish them from others within a larger society or dominant culture.10. ParalanguageParalanguage refers to the rate ,pitch and volume qualities of the voice,which interrupt or temporarily take the place of speech and affect the meaning of a message11.proxemics refers to the perception and use of space including territoriality and personal space.12.跨文化水平intercultural competence：refers to the ability to understand and adapt to the target culture;in another word,it refers to the sensitivity to cultural diversity,i.e,the ablity to behavein an appropriate way and to regulate one’s communication and interaction according to the context13.uncertainty avoidance deals with a society’s tolerance for uncertainty and ambiguity ;it ultimately refers to man’s search for truth.是关于一个社会对不确定性和模棱两可的容忍水准。
跨文化交际 复习资料
1、文化：cultureIt is that complex whole which includes knowledge, belief, art, morals, law, custom, and any other capabilities and habits acquired by man as a member of society.The Characteristics of Culture:Learned、transmitted、Subject to change、unconscious、integrated、symbolic、adaptive.2、跨文化交际：intercultural communicationIntercultural communication means the communication between people from different cultural backgrounds. It is communication between people whose cultural perceptions and symbol systems are distinct enough to alter the communication event.3、高语境文化：High-Context Cultures①Infer information from message context, rather than from content.②Prefer indirectness, politeness and ambiguity.③Convey little information explicitly.④Rely heavily on nonverbal signs.4、价值观：ValuesA standard by which members of culture define what is desirable or undesirable、good or bad、beautiful or ugly、acceptable or unacceptable. V alues are standards set by the members of a society.V alues are often highly contexted. V alues can change significantly over time. V alues can differ within one society and around the world.5、言语交际：verbal communication:It refers to any form of communication that is directly dependent on the use of language.非言语交际：Nonverbal communicationIt will be defined as the process by which nonverbal behaviors are used, either singly or in combination with verbal behaviors, in the exchange and interpretation of messages within a given situation or context.6、本地化：LocalizationThe process of adapting a product or service to a particular language, culture, and desired local “look-and-feel.”Aspects to be considered in localization: Language、Time zones、Money、National holidays、Local color sensitivities、Product or service names、Gender roles、Geographic examples 、Advertisements7、刻板印象：StereotypesA fixed general image, characteristic, etc. that a lot of people believe to represent a particular type of person or thing.Stereotypes are a form of generalization about some group of people, or a means of organizing images into fixed and simple categories that are used to stand for the entire collection of people. It is found in nearly every intercultural situation. The reason forthe pervasive nature of stereotypes is that human beings have a psychological need to categorize and classify.8、文化休克：Cultural shockIt is caused by the anxiety that results from losing all familiar signs and symbols of social intercourse.9、符号：SymbolA person，an object, an event, etc. that represents a more general quality or situation.1、猫头鹰的故事：①This is because Chinese and English native speakers assign different associative meanings to the same bird—owl.②Owl in China is the sign of bad luck. The mere sight of an owl or the sound of the creature’s hooting is enough to cause people to draw back in fear.But in English it is associated with wisdom. In children’s books and cartoons, whenever there is a dispute among birds or beasts, it is the owl that acts as judge.③The term dog elicits different feelings in these two cultures. In China gou(dog) often has derogative meanings, such as 狼心狗肺. But in West is considered the best friend of man, which is well established in their cultures. So the feel disgusted at eating dog meat.④Long(龙) is a symbol of the emperor in ancient China. It has been almighty to us Chinese. Today long is often identified with China or Chinese. But to the English—speaking people, the Chinese long has been rendered in English as “dragon”. Dragon is a fire—spitting monster, cruel and fierce that destroys and therefore must be destroyed.⑤In Chinese ,松、柏、鹤、桃stand for longevity. In English, they are just plants.2、气泡空间：①This is because each person has a “bubble” of space (territory). Studies show that people from South America, Arab countries, and many Asian countries have a smaller personal territory than do North Americans, British and Germans. In Mexican and Arab cultures, physical distance between people when engaged in conversation is very close. In order to feel comfortable while talking, what the Mexican does is to move closer, while what the North American does is to step back a little.②In Western counties, personal territory is highly valued. Each one has his/her own space at home or in office which should not be invaded. In public places, they have “temporary territory”, not be intruded upon either.③As is in the case of human behavior, the use of space is directly linked to the value system of different cultures. The Americans whose culture stresses individualism generally demand more space than do people from collectivistic cultures and tend to take an active, aggressive stance when their space is violated.3、家庭第一：①One of the reason that Annie could not understand Rosa is this:：in American culture, the nuclear family is much more important to the individual than the extended family. Most Americans feel little responsibility toward their second cousins, and may never even have met them. Therefore, Annie was confused because Rosa put so much effort into helping “just” a second cousin.②But in Rosa’s culture there is not such a big difference between nuclear and extended family responsibilities. In some countries, the extended family is the main financial and emotional support for people in times of crisis. However, this is not so far most Americans, who rely more on friends, institutions, and professionals.③Another reason is their possession of different cultural values. Rosa felt that “family comes first”, which means that her own needs come second. Annie had a hard time understanding that point of view because in her culture the individual usually comes first. In the United States the person who can “make it on his own”without help from family is respected, although of course many people do get help from their families.④Because of these differences, it is sometimes difficult for people to understand and accept the way family members in other cultures seem to treat each other. It is important, however, to remember that families show their love in different ways. These differences sometimes make it hard to see the reality of family love in every culture in the world.4、男女之间的约会：①Blanca thought that Kevin was going to pay for her because he had invited her to go out, this was the American custom. But things are changing. One reason is that many more American women work today. Therefore, many men and women think it is unfair for men to always pay for everything when they go out.②Another reason is that some women say that if a man pays for them, they feel like they own him something. And some American women prefer to pay because they like to feel like an equal partner on a date. They don’t feel equal if they are taken places and paid for.③Blanca’s understanding that Kevin was going to pay for her is an example of a cultural assumption. Our cultural assumptions are so much a part of us that many times we cannot believe that the whole world does not see things as we do. Trying to understand cultural assumptions that other people make can help to explain their way of thinking and acting.④Most Hispanic parents assume the worst will happen if they let their daughters go out alone with a man. And the Hispanic assumption about women is that they will not be able to stop a man.。
跨文化交际课程期末考试资料
跨文化交际课程期末考试资料跨文化交际课程期末考试资料1. privacyprivacy：It could be understood as the right of an individual to self-determination as to the degree to which the individual is willing to share with others information about himself that may be compromised by unauthorized exchange of such information among other individuals or organizations.2.collectivist cultureCollectivist cultures place little value on individual identity and great value on group identity. They have been labeled as “we” cultures because basic unit is thein-group or collective.3. culture shockculture shock：It is a psychological phenomenon that is experienced most often by those who, whether voluntarily or involuntarily, in the process of adjusting themselves to a new culture. Culture shock refers to the traumatic experience that an individual may encounter when entering a different culture4.Non-verbal communicationIt refers to communication through a whole variety of different types of signal come into play, including the way we more, the gestures we employ, the posture we adopt, the facial expression we wear, the direction of our gaze, to the extent to which we touch and the distance we stand from each other.5. IndividualismIndividualism refers to the doctrine that the interests of the individual are or ought to be paramount, and that all values, right, and duties originate in individuals. It emphasizes individualinitiative, independence，individual expression, and even privacy.6.Assimilation is the degree to which an individual relinquishes an original culture for another .when individuals are assimilated into a mainstream culture,they lose their previous culture.7. NormsNorms are culturally ingrained principles of correct and incorrect behaviors which, if broken carry a form of overt or covert penalty.8身势语行为Kinesics：is the term used for communicating through various types of body movements including facial expressions,gestures,posture and stance ,and other mannerisms that may accompany or replace oral messages.9.Subculture are formed by groups of people possessing characteristic traits that set apart and distinguish them from others within a larger society or dominant culture.10. ParalanguageParalanguage refers to the rate ,pitch and volume qualities of the voice,which interrupt or temporarily take the place of speech and affect the meaning of a message11.proxemics refers to the perception and use of space including territoriality and personal space.12.跨文化水平intercultural competence：refers to the ability to understand and adapt to the target culture;in another word,it refers to the sensitivity to cultural diversity,i.e,the ablity to behave in an appropriate way and to regulate one’s communication and interaction according to the context13.uncertainty avoidance deals with a society’s tolerance for uncertainty and ambiguity ;it ultimately refers to man’s search for truth.是关于一个社会对不确定性和模棱两可的容忍水准。
《跨文化交际》复习材料
《跨文化交际》复习材料跨文化交际是在不同文化背景下进行有效沟通和交流的能力和技巧。
随着全球化的发展，跨文化交际能力变得越来越重要。
下面是一些跨文化交际的复习材料，供参考。
一、了解跨文化交际的基本概念1.跨文化交际的定义和重要性-跨文化交际是指在不同文化背景下进行有效沟通和交往的过程。
-跨文化交际能力是现代社会中不可或缺的一项重要能力，对于成功开展国际业务、扩大国际影响力等都具有很大的意义。
2.跨文化交际的特点和挑战-文化差异：不同国家、地区的文化差异会影响人们的行为习惯、价值观念等方面。
-语言障碍：不同语言的存在会给跨文化交际带来困难。
-礼仪和习俗：不同国家有各自的礼仪和习俗，不同的行为方式可能会因为文化差异而引起误解。
二、了解不同文化的差异和特点1.文化的定义和特点-文化是指一定时期和地区内人们的集体创造的一种总体性且复杂的社会文明现象。
-文化具有包括价值观念、思维方式、行为习惯等在内的多个方面。
2.不同文化的差异和特点-价值观念：不同文化对价值观念的看法和重视程度存在差异。
-社会习俗：不同文化在社会交往、庆祝活动等方面的习俗也存在较大差异。
-沟通方式：不同文化在沟通方式、语言使用等方面也会出现差异。
-时间观念：不同文化对时间观念的重视程度存在较大差异。
三、学习有效的跨文化交际技巧1.尊重对方文化-学习关于对方文化的基本知识，尊重对方的价值观念和习俗。
-避免对对方文化的偏见和刻板印象，保持开放的心态。
2.提升跨文化沟通能力-学习对方语言，尽量使用对方语言进行交流。
-学习不同文化的非语言沟通方式，如手势、面部表情等。
-长辈尊重：在跨文化交际中，尊重长辈是一种常见的礼节。
3.进行有效的文化调适-了解对方文化的特点，根据对方的文化习俗和行为准则进行调适。
-注意语言和行为的表达方式，避免因文化差异造成的误解。
4.增加跨文化交际的意识-了解跨文化交际的重要性，积极寻求跨文化交流的机会。
-提高自身的文化敏感度，增加对不同文化的了解和尊重。
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Components of large C Culture :Social institutions and organizations.Language and other communication systems.Customs, habits and behavioral patterns.Value systems, world views, national traits, aesthetic standards, thinking patterns. Knowledge about nature and man himself and artistic development.Culture OnionDutch scholar Fons Trompenaars (1998) describes culture in three layers:a) The outer layer: the explicit culture products, which refer to the observable things like language, food, buildings, house, monuments, agriculture, markets, fashion and art, which are the symbols of a deeper level of culture.b) The middle layer: norms and values, reflected by the explicit factorsc) The core: assumptions about culture. From the fundamental relationship with the nature, mankind likes the core: meaning of life. Thus, in this sense "culture is anything but nature ."Characteristics of Culture1. Culture is transmissible2. Culture is shared. Members of a culture share a set of ideas, values, and standards of behaviors, and this set is what gives meaning to their lives, and what bonds them together as a culture.3. Culture is mostly learned unconsciously /acquired.Culture is learned, not inherited（遗传的）. It derives from one’s social environment, notfrom one’s genes.4.Culture is symbolic.5. Culture is integrated. T o keep the culture functioning, all aspects of the culture must be integrated.6. Culture is dynamic. Culture is subject to change. It’s dynamic rather than static（静态的）, constantly changing and evolving under the impact of events and through contact with other cultures. It changes through three most common mechanisms: innovation （创新）, diffusion（传播）and acculturation（文化适应）.7. Culture is ethnocentric（民族中心主义的）.8.Culture is the guiding principles for actions.Key termsEnculturation（社会文化适应）：Enculturation is the socialization process you go through to adapt to your society. （社会文化适应指人们学习适应自己所在社会的文化的社会化过程）。
Acculturation（文化适应）：Acculturation, or cultural adaptation, refers to an individual’s learning and adapting to the norms and values of the new host culture. （文化适应指人们学习和适应新文化的社会规范和价值观念的过程）。
Separation and segregation（分离和隔离）：the maintaining one’s original culture and not participating in the new culture. （指在文化适应过程中保留了原有文化，完全没有接受和习得新文化）。
Integration (文化整合): It takes place when individuals become an integral part of thenew culture while maintaining their culture integrity. (文化整合指人们在文化适应过程中成为新文化中的一部分，同时又保留了自己文化的完整性)。
Assimilation (文化同化)：It is the degree to which an individual relinguishes an original culture for another. When individuals are assimilated into the mainstream culture, they lose their previous culture. (文化同化指人们放弃原有文化接受新文化的程度。
一旦被主流文化同化，人们就失去了原有的文化)。
Marginalization（边缘化）：Marginalization or deculturation refers to losing one’s cultural identity and not having any psychological contact with the larger society. (边缘化指人们不仅失去自己原有的文化身份，而且与广大社会失去了心理联系)。
Culture shock（文化冲击，文化休克）It refers to the traumatic experience that an individual may encounter when entering a different culture. （文化冲击指人们在进入一种新文化环境中遭遇的痛苦和难忘的经历）。
Key termsIntercultural competences：refer to the ability to understand and adapt the target culture; in another word, it refers to the sensitivity to cultural diversity, i.e. the ability to behave in an appropriate way and to adapt to one’s communication and interaction according to the context.(跨文化能力指的是理解和适应目标文化的能力，换句话说，它指的是对于文化多样性的敏感性。
例如，根据具体的交际环境，恰当的得体的行为和对于交际与交往的适应)。
Communicative competence is part of social competence, which is an individual ability, i.e. behavior and skills, to control his or her social environment. (交际能力是社会能力的一部分，是个体的能力，例如行为或者技巧，来控制他或者他的社会环境)。
Intercultural communication competence involves cognitive, affective and operational aspects, which are inseparable. (跨文化交际能力涉及到认知的，情感的和行为能力，他们是密不可分的)。
Definition of communication1. It comes from the Latin word “communicate”, it means to give or to exchange. Now, the most common meaning of “communication”is to give or exchange information or ideas.2. Communication is our ability to share our ideas and feelings. (the basis of all human contact)3. Communication is a dynamic, systematic process in which meanings are created and reflected in human interaction with symbols.4. Communication is the exchange of messages between peoples for the purpose of achieving common meaning.Components of Communication1. Source2. Encoding3. Message4. Channel5. Noise6. Receiver7. Decoding8. Receiver response9. Feedback 10. Context.Mode of communicationLinear Model of Communication; Interactive Model of CommunicationVerbal communication: communication done both orally and in written language Nonverbal communication: communication whose messages are not conveyed in words. Characteristics of communication1) Communication is dynamic 2) Communication is interactive 3) Communication is irreversible 4) Communication takes place in both a physical and social context Communication is rule-governedSymbols or codes are the basic ingredients of communication.Communication can not be retrievedCommunication takes place in both a physical and a social context Communication does not take place in a vaccum.Definition: Intercultural communication1. Intercultural communication refers to communication between people of different cultural backgrounds.2. Intercultural communication is communication between people whose cultural perceptions and symbol systems are distinct enough to alter the communication event. Forms of intercultural communication1. Interracial Communication2. Interethnic Communication (民族间的交际,属同一人种但属不同民族，中国各兄弟民族间的交往）3. Intra-cultural Communication4. inter-regional communicationFeatures of Intercultural communication1. It is a universal phenomenon.2. The communication between cultures has a long history.3. Intercultural communication is a common daily occurrence.An Outline of Chinese CultureChinese history began with two legendary figures—Emperor Huang(黄帝)and EmperorYan(炎帝) How Yao and Shun Passed the Thrones to the Worthy and the Capable(尧、舜禅让）How Yu, the Great, Conquered the Flood(大禹治水)四书：The Four Books, namely, The Great Leaning(《大学》), The Doctrine of the Mean（《中庸》）, The Analects of Confucius（《论语》）, and Mencius（《孟子》）五经：The Five Classics, namely, The Book of Songs/Odes（《诗经》）, The Book of History（《书经》/《尚书》）, The Book of Changes（《易经》I Ching ）, The Book of Rites （《礼记》）, and The Spring and Autumn Annals（《春秋》）The Literary Achievements during Ming and Qing DynastiesWe boast the representative masterpieces as the four great novels of the Ming Dynasty Outlaws of the Marsh by Shi Naian, T he Romance of the Three Kingdoms by Luo Guanzhong, Journey to the West by Wu Cheng’en and Jin Ping Mei by Xiao Xiaosheng, which shows that novel writing had reached maturity.The Qing Dynasty featured with such works as The Scholars, a satirical novel by Wu Jingzi and Cao Xueqin’s A Dream of Red Mansions. Pu Songling’s collection of short stories about ghosts and fox spirits(demons), Strange Tales from the Carefree Studio, through these tales the author censures(谴责) the evils of the society he lived in. Culture shockDefinition：Culture shock is precipitated (使…突然陷入；促成) by the anxiety that results from losing all our familiar signs and symbols of social intercourse.Cultu re shock also can be defined as “the physical and emotional d iscomfort one suffers when going to live in another country or place and is something all internationalstudents will face.The term “culture shock”can be defined in another way as certain needs and requirements that are not being met by foreign culture and society.Culture shock refers to the anxiety experienced when one experiences the loss of their home culture, family and support system and is confronted with the task of understanding a new culture.Four stages for Culture Shock1.euphoria（〔心〕欣快症，异常欣快－－蜜月期）. In this stage, you are excited about living in a different place, and everything seems to be marvelous. You like everything, and everybody seems to be so nice to you. Also, the amusement of life in a new culture seems to have no ending.2. a downturn（下降趋势，下转）as disillusionment arise.This is called the Frustration Stage/ Crisis /Hostility Stage. You begin to notice that not everything is as good as you had originally thought it was. You become tired of many things about the new culture. Moreover, people don't treat you like a guest anymore. Everything that seemed to be so wonderful at first is now awful, and everything makes you feel distressed and tired. You may encounter many problems in transportation, shopping, or interpersonal communication. You may feel that people may no longer care about your problem, and they don’t like foreigners. You may start to complain and reject the host culture. Physical symptoms including aches and pains in limbs, headaches, fatigue and lack of energy, loss of appetite, inability to get a good night’s sleep/insomnia, stomach upsets, and frequent colds or flu. Regression: You spend much of your timespeaking your own language, watching video from your home country, and eating food from home. You may remember only the good thing about your home country3. Adjustment/Recovery.The third stage is characterized by gaining some understanding of the new culture. A new feeling of pleasure and sense of humor may be experienced. One may start to feel a certain psychological balance. You may not feel as lost and starts to have a feeling of direction. The individual is more familiar with the environment and wants to belong. You start feeling more positive, and you try to develop comprehension of everything you don't understand. The whole situation starts to become more favorable; you recover from the symptoms of the first two stages, and you adjust yourself to the new norms, values, and even beliefs and traditions of the new country. You begin to see that even though the distinction of the culture is different from your own, it has elements that you can learn to appreciate.4. integrationAfter you went through a series of emotional ups and downs, that is to say you have experienced the previous three distinct stages of emotional change, you have reached a point where you actually feel good because you have learned enough to understand the new culture. You can understand and accept the things that initially made you feel uncomfortable or strange. This lessens much of the stress. Now you feel comfortable and have adjusted to the new culture. You find your new cultural identity.How to Deal with Cultural Shock?1. Be aware of the symptoms2. Develop friendships with people around you3. Have a sense of humor4. Ask questions about social customs5. Take a course or read a book on inter-cultural communication6. Develop positive attitude (open-minded)7. Spare time for relaxation 8. Go to the outside and try to look for something you are interested inOrigins of surnames:看名字是根据什么原因取的a) The totems worshiped by ancestors: In primitive society, people took many natural phenomena or animals as the totems;云、水、龙、熊、牛、马、骆、鹿、羊、鱼b) The country/state established by or manor(封地) conferred to the ancestors. 秦、楚、齐、鲁、吴、宋、郑、卫、陈、晋、燕. In manors, people used the manor name as their surname:范、荀、隋、赵、韩、魏、上官、屈.c) One’s ancestor’s title of nobility：王、侯.d) One’s ancestor’s official post:司马、司徒、司空、上官、尉、帅.e) The name of the ancestor’s residential place:西门、东门、东方、南宫、池、江、西廓.f) Ancestor’s occupation:陶、士、巫、师、商、乐.g) The transliteration of the surname(double-surname)from minority nationality:呼延、宇文、慕容、长孙、尉迟、独孤.h) Some surname of minority nationality become a typical Han surname:爱新觉罗→金、罗、艾、洪.implication and cultural notions in namesan ambition, a will, morality（操守）：achievement:refinement(脱俗): distinguishedness(出众): longevity(长寿)Some cultural notions contained in namesa) ancestry-worshipping(崇祖) notion b) Confucianism-worshipping（崇儒）c) Success-seeking (建功立业) notion: d) Virtue advocating notion: e) Luck notion: f) Jade-loving(崇玉) notion: g) Notion of longing for officialStyle(字) Style, as an addition to the name, is taken at the age of 20. Style can meet the need of ethics of respecting seniors. In ancient times, King/emperor could address his subjects by their names, the senior do the inferior. Reversely, the inferior had to address the senior by their styles. People of the same generation（平辈) also address each other by styles.Assumed name (号) Assumed name is an interesting phenomenon. Before T ang Dynasty, only some scholars (文人雅士)。