供应商审核作业指导书Supplier Audit SOP
PSA TS16949 供应商审核 audit
Restart of production 重新生产
Environment, Health and Safety (EHS) 环境，健康与安全（EHS)
Strengthened Pre-Launch Control Plan 加严的前期投产控制计划
SQE Audit 供应商质量工程师的评审
Non-conforming products management 不合格品的管理
Sign. 签名：
Progr. Mgr. 项目经理： Name 姓名
Sign. 签名：
Sign. 签名：
Sign. 签名：
One Day Production 一日生产
Outgoing Quality 出货质量
Re-works 返工
Appropriate handling and packaging 恰当的搬运与包装
Periodic Re-Qualification 定期再验证
F
F-S
F
F-S
F
F
F
Is the Special Maintenance effective? 特殊维护是否有效？
6 - IMPLEMENTATION OF QUALITY 质量运行
Drawings 图纸
A F-C
Die status (quality, capacity and timing) 模具状态（质量，产能与时间 进度）
Tier 2 approval 二级供应商的批准
Self-Qualification status 自我验证状态
Identification 标识
Improvement Activities for Tier 2 Suppliers 二级供应商的改进活动
Supplier Audit Questionnaire 供应商审核文件
Shop auditCost Model QuestionnairePlease complete the table below:GENERAL QUESTIONS∙What is the installed capacity of the factory?∙What is the current capacity utilization?∙What portion of the current capacity utilization is dedicated to (Customer Name)?DIRECT MA TERIAL∙What is the unit price of the raw material used (please specify unit of measurement)?∙Who is the supplier of the raw material and the country of origin?∙What is the raw material consumption per product manufactured?∙What is the wastage/scrap rate for raw material?DIRECT MA TERIAL - OTHER DIRECT MATERIALS∙Specify the list of other materials used?∙What is the unit price of each of the other materials used (please specify unit of measurement)?∙What is the usage rate of other materials per product manufactured?∙What is the wastage/scrap rate for other materials?OVERALL MA NUFACTURING YIELDS∙What is the overall manufacturing yield?DIRECT LABOUR∙How many people do you employ in the production area dedicated to the manufacture of the products?∙Please provide the job titles and descriptions of the people mentioned above.∙How many shifts does the factory operate and what is the length of each shift?∙Is the operation 24/7/365?MA NUFA CTURING OVERHEA D - EQUIPMENT∙Please provide us with the current list of equipment your plant uses to manufacture the products∙In how many years do you amortize your production equipment?∙What is your plant’s average production rate (cycle time per product)?Real Estate:∙Do you own or lease your plant?∙What is the total square footage of your plant?∙How much of that is dedicated to production of the products?∙How much of that is dedicated to production of other related products your company markets? Other Manufacturing Overhead:∙What is amount of electricity consumed per year?∙What is the rate paid for electricity (per hour)?∙What are the different types of fuels, oil, and lubricants used per year?∙What are the rates paid for each of the above?∙What is the amount spent on tools and other consumables per year?∙How many supervisors do you employ in the production area?∙Please provide the job titles and descriptions of the people mentioned above.∙Other Manufacturing Overheads?OPERATING & OTHER EXPENSES∙How many people do you employ in your sales and administration area?∙Please provide the job titles and descriptions of the people mentioned above.∙How much of the real estate is dedicated to sales & administration offices?。
Supplier Survey (Audit) Checklist form Rev 06(供应商审核)
品质系统评鉴 第 1 頁本次评鉴发现缺失Findings项次No.稽核单位Audit DEP 项目Item单项最高分Highest score评鉴结果Result评鉴合格率Qaulified Rate单元目标Target 1品质系统要求 Quality System Requirement484797.9%80%2文件管制与品质记录 Document Control and Qaulity Record484695.8%80%3原物料供应商管理 Supplier Management393897.4%80%4产品识别与追溯 Product Identification and Lot Traceability 515098.0%80%5检检与测试 Inspection and Test 363494.4%80%6仪器校验 Equipment Calibration 2424100.0%80%7客户服务 Customer Services454395.6%80%8资材管理/物管 Material Management 3636100.0%80%9生产排程管制 Production Schedule 272696.3%80%10采购 Purchasing605998.3%80%11Engineering设计管制 Design Control515098.0%80%46545397.4%80%分数Score32Conditionally Approved10有文件,绝大部份确实执行,少部份未执行Document but implemented record is incompeleteQualityMaterial 综合评分 Total有文件,确实执行良好Document and implementation are well done.评分标准 Standard品质系统评鉴结果Quality System Assessment Result供应商名称 北京中石伟业技术有限公司Approved厂址Adress: 北京经济技术开发区东环中路3号评鉴日期Date: 2012.7.31 供应商代表Member from supplier: 贾万明评鉴成员Survey team member:Rejected< 60 %80-100%60-80%注意：原则上每个小项目最多只问三个问题就做评分.Notice: The rule of audit is that three questions for every item.无文件,亦无执行No document and implemented record有文件,少部份执行,绝大部份未执行; 无文件,有执行Document with no implemented record; Implement without document 品质系统要求Quality SystemRequirement文件管制与品质记录Document Control and Qaulity Record原物料供应商管理SupplierManagement产品识别与追溯Product Identificationand Lot Traceability检检与测试Inspection and Test仪器校验Equipment Calibration客户服务Customer Services 资材管理/物管MaterialManagement生产排程管制Production Schedule采购Purchasing设计管制Design ControlForm No.:QM-Form-019Form Rev.:06Effective Date:2009/2/27Total Reteniton Time:3years。
供应商选择作业指导书[模板]
![供应商选择作业指导书[模板]](https://img.taocdn.com/s3/m/7829f3b0be1e650e53ea9919.png)
1. BACKGROUD 背景This document applies to all XX Sourcing Management personnel. Suppliers covered by this process provide Direct Material, Outsource Services. The efficiency is realized in product ramp-ups coFnsidering availability and capability of needed suppliers.本文件适用于所有XX采购管理人员。
该流程覆盖的供应商提供直接的材料，外包服务。
考虑到所需供应商的可用性和能力，实现了产品提升的效率。
2. PURPOSE 目的To define the process for selecting suppliers from the supply base to support new project requirements and for evaluating and selecting new suppliers for the supply base when none of the existing suppliers in the supply base can meet the new project requirements.定义从供应基地选择供应商以支持新项目需求的过程，以及在供应基地现有供应商无法满足新项目需求时，为供应基地评估和选择新供应商的过程。
3. RESPONSIBILITIES AND ROLES职责和角色3.1 Sourcing Manager: Responsible for leading the supplier selection process and selecting suppliers to meetproject or services requirements. Also responsible for sending RFQ’s to suppliers and leading negotiations.They utilize inputs from other organizations such as Development, Project Team, MPL, New Product Introduction and Quality as needed. Sourcing Managers are also responsible for obtaining the appropriate commercial and legal agreements.采购经理:负责领导供应商选择流程，选择符合项目或服务要求的供应商。
供应商审核作业指导书
供应商审核作业指导书1.02.0文件基本信息：2.1：文件制作目的：通过对供应商的管理体系、制程能力进行现场考察，能力评估。
确保合作的供应商在质量、交付、客服、运输等各方面管理保证能力符合公司要求；2.2：适用范围：适用于生产性采购供应商的认证审核、专项审核和例行审核；2.3：定义：2.3.1 年度审核：依据年度《供应商审核计划表》对合格名录下供应商进行每年一次体系运行过程审核，确保当年供应商体系运作是充分、有效的；2.3.2 临时审核：当出现供方制程不稳定、品质出现重大异常时或客户要求时，现场审核一种方式；2.3.3 首次审核：新供应商导入、开发期间到供方系统首次认证评估一种方式。
2.4：权责区分：品管部负责主导并统筹供应商审核过程相关活动，其他部门协助支持。
3.0 相关内容：3.1供应商审核员能力要求：应符合顾客对审核员资质的特定要求，并证实最少具备以下的核心能力，包括了解：1）汽车审核过程方法，包括基于风险的思维；2）使用的顾客特定和组织特定要求；3）ISO9001和IATF16949中适用的与审核范围有关的要求；4）适用的待审核制造过程，包括PFMEA和控制计划；5）与审核范围有关的适用的核心工具要求；6）如何计划审核、实施审核、编制审核报告并关闭审核发现。
3.2审核计划：3.2.1 年度审核，审核组长负责制定年度供应商审核计划，并按计划排期审核。
3.2.2 其他状态审核计划，结合实际需求在审核前5个工作日发送审核通知书联络供方。
3.2.3 《供应商审核计划表》分为现场实地审核和自评评分，省内的供应商开发应直接下厂实地审核，省外的供应商依据《供应商审核报告》由供应商自评。
填写结果有文件的必须附上文件编号，没有文件的必须附上相应证据（照片或扫描件）。
当由于外部环境（如COVID-19事件）导致常规审核无法正常运行时，可以采用调查问卷方式发给供应商进行自评调查。
3.2.4 主要原材料供应商，国内范围，每年至少实施一次下厂实地审核，如遇不可控的外部因素无法进行实地审核时可灵活采用调查问卷或邮件等其它电子形式进行供应商评估。
供应商现场评审报告
审核结果(Resul t)
项 目
得分
百分制
(Item )
(ra nk)
(Sc ore )
12345678910总分
Rev:1.0
供应商(Vendor):
评估人(Auditor):评估日期(Date):供应物料(Part Name):供应商地址(Address):
供应商陪审人员(Auditee):
供 应 商 现 场 评 审 报 告
(Supplier Quality Audit List)
评审：
承认:
审核:
供 应 商 现 场 评 审 评 分 标 准
备注
（Re
mark
)：
一、如判定为 合 格，供应商应如期对未符合项目纠正和完善，并提交我方确认后，纳入合格供应商名录。
二、如判定为不合格，原则上不作第二次评估，供应商如有改善，再次提出申请，供应商须提前自评，报告至我司评审后，在一个月
内，我司依实况确定是否第二次审核，如第二次仍为不合格，则本年度不再计划审核。
三、特殊情况：物料类别内无评估合格供商，如因订单急需，从开发供商清单中，依物料类别从高至低分，甄选1~2家供应商报采购
与品质主管核定后，作为临时供商试行1~3批特殊交货管控作业，SQE/工程人员辅导限期3个月内改善。
供应商审核报告稽核缺失改善报告
第1页/共1页供应商确认签署：(Supplier signature)供应商审核报告（The report of audit)审批Approved by 作成Writed by黄素珍供应商名supplier name 精密电子股份有限公司审核日期 audit date 2012.12.11供应商地址supplieraddress审核人员 auditor邹誌、陈鹏、叶晓林说明：①请按照下列格式于7个工作日之内回复，页面空间可调整，证据资料/图片可以附件的方式转送。
(如效果确认在7个工作日之内无法完成的,请注明待确认时间,但最迟不可超过1个月).Comment:Please come back to us in accordance with the format below in 7 work days. The page space can be adjusted freely based on the requirement of writing.you can attach the evidence of corrective and preventive action to me by photo etc.(if the time of correcive and preventive action is not enough,pls tell the concrete date.but it is not prohibited to beyond one month.)NO.审核项目Audit Item审核问题点audit occurrence 原因分析 cause(Analysis)改善措施(corrective and preventiveaction)责任担当部门 person in charge 计划完成日complished date 供方效果确认(品质责任人)confirmed by supplier 最终效果确认 confirmed by customer1工程管理QC工程图SOP-QR-026与现场工序不相符合：正常是冲压、剪切同一工位，实际冲压与剪切分开产品设计是用手工组装现改为半自动组装，SOP已更新，QE工程师没有及时更新QC工程图所致。
供应商作业指导书
供应商作业指导书
一、供应商注册与资质审核
1.1 注册流程
•申请注册账号
•填写详细信息
•提交相关资质文件
1.2 资质审核
•提交的资质文件包括但不限于营业执照、税务登记证、组织机构代码证等
•审核周期为3个工作日
•审核结果会通过系统消息和邮件方式通知
二、订单管理
2.1 下单流程
•在平台上浏览产品，选择所需商品•将商品加入购物车
•填写收货地址和发票信息
•确认支付
2.2 订单状态
•待处理：订单已提交但尚未开始处理•处理中：订单正在处理中
•已发货：订单已发货，等待收货
三、投诉与售后
3.1 投诉流程
•如对产品质量、物流服务等有异议，可在平台上提交投诉•平台会及时处理并给予回复
3.2 售后服务
•若产品有质量问题，可提交售后申请
•根据实际情况提供退货、换货或维修等服务
四、支付结算
4.1 支付方式
•可通过线上支付、银行转账等方式进行支付
•请在规定时间内完成付款，否则订单将被取消
4.2 结算周期
•结算周期为每月一次
•结算明细请在结算单中查看
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6.CONTENTS（内容）6.1.Supplier Audit Procedure供应商审核过程
6.1.1QSHE& Purchasing departmentsdesignate a supplier for an audit based on how critical the material is toourprocesses and products.质量部和采购部根据材料对我公司过程和产品的重要性来选择供应商进行审核。
6.3.The audit is coordinated with PurchasingRepresentative,whofollowing any corrections by signing and dating the form.审核由采购代表协调，并遵循6.2过程中所做的修改。
6.4.The audit is conducted according to the detailed plan and SCARs or non-compliancesare issued, if necessary.审核要根据具体计划和此前发放的SCARs和不符合项（如果有）来实施。
6.7.Purchasing is responsible forcommunicating the audit results with the supplier, andforwardingthe SCAR(s) if any. The originalreportis filed in theQSHEoffice.
QD-04-Appendix B-Supplier Audit log
QD-04-附件B供应商审核一览表
QD-04-AppendixCSupplier Corrective Action Request(SCAR)
QD-04-附件 C 供应商纠正措施要求(SCAR)
如果有要求，可以在详细审核计划上加上详细信息。
Signatures of persons preparing the plan and date.准备人签名和日期。
6.2.PurchasingDeptandrelatedmanagersreviewthe plan,andmake any correctionsif necessary.QSHEManagerneedapprove it.采购部和相关经理须审核计划，必要时进行修改。QSHE经理批准后实施。
审核结论和建议
Signaturesofauditors.
审核员签名。
6.6.QSHE manager review and approve the audit report, and distribute it to related departments.
QSHE经理负责审批审核报告，并发至有关部门。
Name of Βιβλιοθήκη eople involved in audit.参与审核的人名。
Actual audit date.实际审核日期。
Audit findings (include SCARs and non-compliances issued).审核发现（包括发放的SCARs和不符合项）。
Conclusions and suggestions
6.9The conclusion of the audit should beone of inputs of supplier approval.
审核结论是一项供应商批准的重要输入。
7.APPENDIX（附件）
QD-04-AppendixASupplier AuditForm
QD-04-附件A供应商审核表
采购和QSHE负责制定供应商审核计划，需参考相关部门经理的建议（如：技术经理——战略性材料，维修经理——模具，仓储主管——关键包装材料，或使用部门负责人）。
5.2.PurchasingRepresentative is responsible for arrange the On-Site-Audit (OSA) with thesuppliers and keeps the smooth communication between both sides in all business processes including supplier corrections following-up.
使用材料的工厂名称（……）。
Planned audit date.
计划审核日期。
Name and address of the supplier.
供应商名称和地址。
Audit subject.
审核主题。
Additional details may be added to the detailed audit plan, if required.
采购代表要负责同供应商安排现场审核（OSA），双方要在业务过程上保持顺畅的交流，包括供应商纠正措施的跟踪。
5.3.QSHERepresentative takes the leading of the whole OSA, from planning, to performing and reporting. Purchasing dept updates the ApprovedSupplier List according to the results from OSA.
6.1.3On site audits(OSAs)are not required but may be conducted on any supplier or potential supplier.现场审核(OSAs)不是必须的，但是可以在任何供应商或潜在供应商内开展。
6.1.4Normally the audit team is consisted of the representatives of QSHE, Purchasing, related department (Technical for raw materials, Warehousing for key packaging material, and Maintenance for Mold, or the using department), and lead by QSHE.Theleadauditor prepares a plan using the Supplier Audit form. The plan section of thisform is filled out as follows:通常由QSHE、采购和相关部门的代表组成审核组，用供应商审核表来准备审核计划。表格的计划部分按照以下信息填写：
采购要负责同供应商沟通审核结果，并转发SCAR。审核报告原件要保存在质量部。
6.8Purchasingand the auditors follow-up on any SCARs or non-compliances issuedtoverifycompliance with requested due dates.采购和审核员要跟踪所有发放的SCARs或不合格项，验证是否符合要求完成的日期。
6.5.Theleadauditor prepares a report.He may use the Supplier Audit form or create his owndocument with the following information:审核组长准备报告。他可以利用供应商审核表格来创建，或自建报告，要包括以下信息：
6.1.2Thisconclusionis based on such items as usage, number of suppliers and evaluations of production permits andSupplier Corrective Action Requests (SCARs).结论综合多项因素得出，例如：物料的使用，供应商数量和生产中的测评和供应商纠正预防措施(SCARs)。
Number of the supplier audit (next sequential number from Supplier Audit log inQualityDepartmentoffice).供应商审核编码（下一个序列号在质量部的供应商审核汇总表中获得）。
Name of the plant using the material (……).
审核：审核是一种评价活动；评价审核证据满足审核准则的程度。这种评价应该是客观地、系统地、独立地进行并形成文件。
3.3 SCAR: supplier corrective action request, which could be from audit findings, supply discrepancies.
SCAR:供应商纠正措施要求单，通常是根据审核发现或供货缺陷提出来的。
4.ASSOCIATED MATERIAL（相关文件）
QP-07-Supplier & Material ApprovalQP-07-供应商和原材料批准程序
5.RESPONSIBILITY（职责）
5.1.Purchasing&QSHEare responsible forsupplier auditplanning, and needthe suggestion from relatedmanagers(e.g.TechnicalManager for strategicmaterial,MaintenanceManager for mold,Warehousing Supervisorfor key packaging material, or the head of using dept).
该程序特别运用于重要供应商（战略性材料、……材料供应商），他们提供的物料会影响到本公司产品的质量。