酒店英语必备196
实用酒店常用英语词汇大全
实用酒店常用英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层，地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫，垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume 香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressing table 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase 花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain 窗帘drapes 挂帘balcony 阳台sash window 上下开关窗shutters 百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill 窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具match 火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smoke bell 灯罩/烟罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座electric humidifier 湿度调节器plug 插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wall covering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之… spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底，层，一楼first floor (英)二楼，(美)一楼second floor (英)三楼，(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps冷热自来水龙头Ice tong 冰夹Spoon 咖啡匙Bed skirt 床裙Hair dryer 电吹风Shoe basket 鞋篓Scissors 剪刀Clock 闹钟Silk quilt 云丝被Desk dish 台盆Pants hanger 裤衣架Tea cup 茶杯Water cup 水杯Wine cup 酒杯Tooth cup 漱口杯Glass ashtray 玻璃烟缸Porcelain ashtray 瓷质烟缸Telephone 电话机Soap dish 皂碟Cotton ball bottle 棉球瓶Coffee dish 咖啡碟Eiderdown 羽绒被Water kettle 电热水壶Tea plate 茶盘Washcloth plate 面巾纸盒Laundry basket 送衣篓Towel basket 毛巾篓Depend pillow 靠枕芯Suit hanger 西装衣架住宿登记常用Charger 手机充电器Umbrella 雨伞Washing liquid bottle 洗手液瓶Suit shelf 立式西装架Flashlight 应急电筒Note-paper folder 便笺夹Bath robe 浴泡Service directory 服务指南Hanger type telephone 挂式电话机Bath salt bottle 浴盐瓶Cloth brush 衣刷Ice bucket 小冰桶Mechanism health scale 机械健康称A things plate 消耗品盒Downy pillow case 羽绒枕芯Telephone directory 电话号码簿Depend pillow case 靠枕套Patch board 多功能插座Clothes hanger 普通衣架Silk hanger 绸衣架Bathtub 浴缸Commode 恭桶central air-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle 喷头master folio 旅行社代号over-booking 超额预订Occupancy 开房率Forecast 预报Expected 预计Arrival 到达Departure 离开Carrier 交通工具method of payment 付款方式status 情况firm/company 公司treatment 待遇room type 房间种类agent 代理Guarantee 保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record 记录surcharge 服务费prepaid 预付government tax 政府税group 团队advance deposit 押金booking 订房amendment 更改package 小包价vacancy 空房pick up 接机available 可售房间cancellation 取消guest history 客人资料cooperate 合作hotel representative 酒店代表shuttle bus 穿梭巴士transportation 运输remar 备注delay 延误black list 黑名单registration form 登记表no-smoking floor 非吸烟楼层adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount 折扣nationality 国籍permanent address 永久地址credit card 信用卡signature 签名valid 有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission 佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper 逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing 观光city tour 市内游object of stay 停留事由zip code 邮编souvenir 纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary) 免费Service passport 公务护照P.I.A.(pay in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization 预授权Visa 签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine 检疫C.I.A.(cash in advance) 预付Embassy 大使馆Consulate 领事馆A.S.A.P.（as soon as possible）尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individua travele) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸thermo-paper 热敏纸stationery 文具用品letter paper 信笺envelope 信封note book 记事本memo pad 便条薄log book 交班薄paper clip 曲别针safety-pin 安全别针duplioating machine 复印机photocopying 影印机printing/printer 打印/打印机telecommunication 电信hard disk 硬盘soft disk 软盘business/visit card 名片stapler 钉书机scotch tape 透明胶conference room 会议室secretarial service 秘书服务translation 翻译brochure/booklet 小册子equipment rental 设备出租slide 幻灯片overhead projector 投影仪binding 装订newspaper rod 报纸夹internet 互联网website 网站daily sales report 营业日报表rate of room occupancy 住房率remotion memorizer 移动存储器room reservation forecast 订房预测（分析）room reservation report 订房报告表行李部常用词汇bell service 行李房luggage store-room 行李寄存处trunk dock 行李装卸处baggage cart 行李车label ; tab 行李标签hotel sticker 酒店标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋hand bag; grip sack 手提包package 包裹small trunk 小箱子suit-case 手提箱cosmetic case;toilet case 梳妆小提箱suit bag 衣服袋carton 纸盒cardboard box 硬纸盒(箱) shoulder bag 背囊(旅行背袋)personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE 易碎物品CAUTION 小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID 液体物品INFLAMMABLE ERISHABLE 易燃物品CORROSIVES 易腐物品EXPLOSIVES 爆炸物品strap already broken （束）带已断POISON 毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush 压碎smash 击碎breakage 破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期 express train 快车slow train 慢车 compartment 包房dining car 餐车 passenger train 客车luggage van 行李车 regular train 普通列车hard seat(berth) 硬座（卧） soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车 delay by two hours 晚点二小时porterage 搬运费 departure city 出发城市arrival city 到达城市 class of service 等级BW(biweekly) 隔周飞行 Dep (departure) 起飞Arr (arrival) 到达 FLT/N (flight number) 航班号night service 夜航 single ticket 单程票return ticket 来回票 domestic fare 国内票价international fare 国际票价 ticket validity 客票有效期children fare 儿童票价 cancellation fee 取消费excess baggage 超重行李 airport fee 机场费no-show charge 误机费 air-line 航空公司number of stopover 中途经停站数 free baggage allowance 免费行李non-stop flight 中途不着陆飞行 no refund will be granted 不予退款through express(train) 直达列车 special express(train) 特快列车freight car, goods wagon 货车厢 berth (upper\middle\l ower) 卧铺（上、中、下）occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机（OPERATOR）extension number 分机号telephone 电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard 交换台central exchange 电话总局The connection is bad. 听不清operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday 中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas 圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry 草莓lotus roots 莲藕apple 苹果mango 芒果plum 梅子grapefruit 西柚guava 番石榴longan 龙眼pomelo 柚watermelon 西瓜honey-melon 蜜瓜date 枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple 菠萝banana 香蕉lyche 荔枝coconut 椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping 客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook 炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher 洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician 美容员barber/hair dresser 理发员masseur masseuse 按摩员presser 熨烫工washer 洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer 培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman 消防员guard 门卫patroller 巡逻员chief engineer 工程部经理mechanician 机修工air-conditioning man 空调工lift man 电梯工boilerman 锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring 春天Summer 夏天Autuner 秋天Winter 冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期天January 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture 针灸alcohol 酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements（stool）大便complications 并发症constipation 便秘corpuscle（red/whit）血球diarrhoea 泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome 红药水patent medicine pills 成药丸retch 恶心twinge 阵痛allergic 医]过敏的, 患过敏症的abscess 脓肿ache 酸痛asphyxiated 窒息body temperature 体温choking 憋气cold fits 阵冷convulsions 痉挛dizzy, vertigo 眩晕dull pain 隐痛fever 发热hacking cough 不断干咳hawking 咳痰hunger 缺氧inertia 无力itching 痒inflammation 充血loss of appetite 食欲不振obstruction 阻塞paralysis 麻痹running nose 流鼻涕sharp pain 剧痛shock 休克sore 一碰就痛stomach-ache 胃痛suffocation 堵闷twitching 发炎anemia 贫血cardiogram 心电图cerebral commotion 脑震荡cramps 抽筋vomit 呕吐stomach trouble 胃病eczema 湿疹dermatosis 皮肤病arthralgia 关节痛back achedislocation 腰疼fracture 骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose 用量infectious 传染性unire 小便nausea 恶心unconscious 不省人事artery 动脉asthma 哮喘bronchitis 支气管炎insomnia 失眠pink eye 红眼，火眼long-sightedness 远视short-sightedness 近视squint 斜视heart-stroke 中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns 馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice 糯米饭Braised pork rice 卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee 地瓜粥面类Wonton & noodles 馄饨面Sliced noodles 刀削面Spicy hot noodles 麻辣面Sesame paste noodles 麻酱面Duck with noodles 鴨肉面Eel noodles 鱔魚面Seafood noodles 乌龙面Oyster thin noodles 牡蛎细面Flat noodles 板条Rice noodles 米粉Fried rice noodles 炒米粉Green bean noodle 冬粉汤类Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Egg & vegetable soup 蛋花汤Clams soup 蛤蜊汤Oyster soup 牡蛎汤Seaweed soup 紫菜汤Sweet & sour soup 酸辣汤Wonton soup 馄饨汤Pork intestine soup 猪肠汤Pork thick soup 肉羹汤鱿鱼汤Squid soupSquid thick soup 花枝羹甜点Vegetarian gelatin 爱玉Tomatoes on sticks 糖葫芦Longevity Peaches 长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers 麻花Horse hooves 双胞胎冰类Mein mein ice 绵绵冰Oatmeal ice 麦角冰Sweet potato ice 地瓜冰Red bean with milk ice 紅豆牛奶冰Eight treasures ice 八宝冰Tofu pudding 豆花果汁Sugar cane juice 甘蔗汁Plum juice 酸梅汁Star fruit juice 杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker 虾片Shrimp balls 虾球Spring rolls 春卷Chicken rolls 蛋卷Salty rice pudding 碗糕Rice tube pudding 筒仔米糕Red bean cake 红豆糕Bean paste cake 绿豆糕Glutinous rice cakes 糯米糕Fried white radish patty 萝卜糕Taro cake 芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu 豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H．E．(his excellency) 阁下H．M．（ his majesty）陛下H．R．H．（his royal highness）殿下P．C．（pour condolence）吊唁P．F．（pour feliciter）谨贺P．P．C．（pour prender conge）辞行P．R．（pour remercier）谨谢Begum 贵夫人（印巴称呼）BO…波（对高级军官尊称）P．P．（pour presenter）谨介绍H．I．M．(his imperial majesty) 皇帝陛下R．S．V．P．（repondez s’il vous plait）候复ASAP（as soon as possible）尽快FYI（for your information）谨此通知IRC（internet relay chat ）网上聊天R AND R（rest and relaxation）放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness 殿下（对亲王，王子，公主等到的称呼）His Royal Highness 亲王殿下（对太子和直系王族的尊称）Honorable 对英联邦系统常用于部长，大臣和议员的称呼Maung 貌（男人一般谦虚的自称）Respected and beloved （特别）敬爱的Respected and dear 敬爱的Samdech 亲王（柬埔寨称呼）Thakin 德钦（主人的意思）Their Majesties King XX and the Queen 对国王和王后的称呼Tu。
酒店英语词汇大全
酒店员工必备英文词汇住宿篇：company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party （参加共同活动的）一批，一组，一组人date 日期，日子kind 种，类bath 浴室shower 淋浴suite （一套）房间deluxe 豪华的presidential 总统的，总统职务的available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地name 名字，姓，姓名，名称address 地址the phone number 电话号码be able to 能，会guarantee 保证，担保，包，管occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发book 预定，定hotel 旅馆offer 提出，提供discount 折扣vacancy 空，空房间solid 全部地be full up 全满include 包括，包含major 较大范围的，主要的international 国际的，世界的provide with 提供mini-bar 小冰柜sort 种类，类别price 价格，价钱dollar 美元service 服务，服侍of course 当然rate 价格，费用tax extra 另加税金look forward to 期待，希望receive 接待，接见，欢迎guest 旅客，宿客welcome to 欢迎到来bellboy 行李员，旅客服务员madam 夫人，女士，太太trip 旅行，旅程take care of管理，照看baggage 行李，carry 运送，手提suitcase 手提箱，衣箱。
酒店常用词汇
酒店常用词汇 ———————————————————————————————— 作者: ———————————————————————————————— 日期: 服务台常用词汇 manａgｅmeｎt 经营、管理 mａrｋet pricｅ 市价ﻫcａsｈier＇ｓ ｄｅｓk 兑换处ﻫcｏin 硬币 ａcｃountinｇ deｓｋ 帐务处 cｈeck_ｏuｔ time 退房时间ﻫvoucheｒ 证件 prｉcｅ lｉsｔ 价目表ﻫcheck, chｅque 支票 siｇn (动)签字 iｎtereｓt 利息 ｆorm 表格reserｖatｉon 预订ﻫrｅcｅptｉon desk 接待处 tip 小费ﻫreｓervatioｎ desk 预订处ﻫlugｇａｇe ofｆice 行李房 …pｅr thｏusaｎd 千分之… ｓpａｒe (形)多余的ﻫpoｓtpｏne (动）延期 ｃａncel （动)取消ﻫtrxdｙeller's chｅqｕe 旅行支票ﻫpay (动)付款ﻫfill (动）填写ａdｍinistratiｏn 管理、经营ﻫｎoｔe 纸币ﻫrｅｇｉstratiｏｎ desk 入宿登记处ﻫｌｏbby 前厅ﻫluｇｇage rａck 行李架 visiｔ ｃard 名片 iｄentificatioｎ card 身份证ﻫｒate ｏｆ excｈａngｅ 兑换率 cｏnvｅrｓion ｒａtｅ 换算率 charge (动)收费 bilｌ 帐单ﻫchａｎgｅ mｏnｅy 换钱ｐrocedure 手续、程序ﻫinformatｉon desk 问询处 lugｇaｇe ｌａbｅｌ 行李标签ﻫoverbooｋinｇ 超额订房 …ｐer ｃent 百分之…ﻫreasonaｂｌe (形)合理的ﻫcasｈ (动)兑换ﻫｋeep (动)保留、保存 banｋ dｒaft 汇票ﻫaｃcepｔ (动)接受ﻫpｒocｅdｕre ｆee 手续费 ｆilｌ ｉn the fｏrm 填表 ﻫ酒店服务常用英语口语
酒店常用英语汇总
酒店常用英语汇总English for Front OfficeDept. 前厅部常用英语1、 Good morning/ Good afternoon /Goodevening ! 早上好 / 下午好 / 晚上好 !2、 Welcome to Ravi Shinger InternationalHotel 下午好！欢迎光临诺威香卡国际酒店。
3、 How may I helpyou ? 请问有什么可以帮到您？4、 May I know yourname ,please ? 请问贵姓？5、 Do you have a reservation withus ？请问您预订了房间了吗？6、I ’ll check our roomavailability 我来查一下是否有空房间。
7、 Just amoment ,Please 请稍等8、 I'm sorry. We have no record of a booking in yourname. 对不起，我们没有以您的名义预订的房间记录。
9、 We have standard rooms, single rooms, Garden suite andpresidential suite. 我们有标间、单人间、花园套房及总统套房。
10、 How long do you plan tostay? 请问您预计住几天？11、 May I see yourpassport ? 我能看一下您的护照吗？12、 Your room charge for one night is RMB***,sir/madam. 先生 / 女士，您一晚的房费是*** 元13、 The room charge is include twobreakfast. 房价包含两份早餐。
14、 please pay RMB300 as deposit 请支付 300 元作为押金。
15、 How would you like to make the payment, in cash or by creditcard? 请问您打算如何付款？现金支付还是信用卡？16、 If you need the room service ,pleasedial8800. 如果您需要客房送餐，请拨8800.17、 We hope you enjoyed your stay . 希望您在这儿住的愉快。
酒店英语
1.Excuse me , may I come in?2. Come in please!3. Good morning. / Good afternoon. / Good evening. 4. How do you do? 5. Sit down, please. / Take a seat, please. / Have a seat, please.6. Would you have a seat please?7. How are you? / How are you doing? / How are you getting along?8. I am fine, thank you.9. I’m extremely well, thank you.10. I am very well indeed, thank you.11. Great, thanks. / Fine, thanks. / Not bad, thanks. / So-so, thank you!12. How ‘s it going? / What’s up? / What’s happening?13. Not bad, thank you / So-so, thank you. Great, thank you. / Fine, thank you.14. Nothing much.15. Same as usual.16. And you? / What about you? / How about you?17. Great, thanks. / Fine, thanks. / Not bad, thanks.18. Nice to meet you. / Glad to meet you. / Pleased to meet you!19. It’s so nice to meet you. / I am pleased t meet you. / I am so glad to meet you.20. So am I.21. Thank you. / Thanks. / Thank you very much. / Thanks a lot. / Thanks a million. / Thank you so much.22. See you later. / See you next time. / See you tomorrow. / See you.23. Goodbye. / Bye. / So long.24. Good luck.25. My pleasure. / It’s my pleasure to meet you.26. It’s an honor to know you.27. It’s a pleasure.28. I am very happy to meet you.29. How have you been?30. Fine, thank you.31. The pleasure is mine.32. I am honored.33. I am happy to have the chance to meet you.34. I am deeply indebted to you.35. I appreciated everything you’ve done for me.36. I am very grateful to you for your kindness.37. Thanks a lot for giving me this chance.38. Hope you have a good time.39. Wish you have a good time.40. I am very glad to have the opportunity to meet you.41. Where are you from? / Where do you come from?42. I am from……43. What’s your nationality?44. I am Chinese.45. Which part of China is that?46. It’s in the southeast of China?47. What do you do? 48. What’s your job?49. What is your occupation?50. I am a doctor. / Sales girl./ Teacher / Student51. How many people are there in your family?52. My family consists of 4 persons.53. What is your father’s / mother’s / sister’s occupation?54. He / She is a farmer / peasant / unemployed.55. How old are you?56. What ‘s your name?57. May I have your name?58. May I know your name?59. My Chinese name is ……and Nelly is my English name.60. Ice- cream is my nickname.61. What is your surname?62. What is your last name?63. Do you have a Christian name？64. Are you single or married?65. I am still single.66. What is your religion?67. I believe in Christian / Buddhism.68. Can you tell me which school did you graduate from?69. I graduated from…70. When did you graduate from there?71. I graduated from the university in 2001.72. Where did you attend the middle school?73. Which school?74. The No.1 Middle School in Xiamen.75. What is your blood type?76. What is your address?77. Zhongshan Road, Xiamen, Fujian 361004.78. What kind of personality do you have?79. Can you describe your personal characters?80. I always exert my utmost effort to do everything I should do, And I don’t like to leave something half-done.81. Do you think you are introvert or extrovert?82. Extrovert. I think I mix well and enjoy doing things with others.83. I am a local resident.84. Can you drink alcohol?85. Yes, but only a little.86. Apple juice is my favorite drink.87. Do you smoke?88. No, I don’t. And I am allergic to it. But my father is a chain-smoker.89. Are you a smoker?90. Do you have English name?91. How dose your friend call you?92. Have you any knowledge of it?93. I have sufficient knowledge of it.94. I have accumulated a lot of experience.95. What color do you like best?96. What about your height and your weight?97. How tall are you?98. My height I s…. and my weight is ….99. What is your native place?100. My native place is …101. Which school did you go to?102. I went to vocational school / high school.103. What is your major?104. My major is English.105. Which department did you study in?106. I studied in the department of English.107. What was your favorite subject at school?108. My favorite subject is English.109. Why did you take your English as your major?110. Because I like it and I was aware of its importance.111. What was your least favorite course in school?112. None at all, I enjoyed everything that I learned.113. Did you have high grades in school?114. Yes, I got excellent records in all my subjects.115. What kind of G.P.A. did you have in school?116. I graduated with an 80 G.P.A.117. Did you usually take part in any extracurricular activities at your school?118. Yes, I was active in school students’ union.119. What extracurricular activities do you usually swim and play table tennis?120. Did you get any honors or awards at your school?121. Yes, I was chosen as a “Three Virtues” student for several times.122. Could you tell me something about your English education?123. My mother is an English teacher in the middle school so I began learning when I could speak, and I took English as my minor subject at vocational school.124. Why did you study English?125. Because there’s a great demand in the world for the usage of English and it has become an international language. No matter where you go English is always commonly used. 126. What was your minor subject?127. Business administration.128. Could you tell me something about the courses your major at school?129. I took many courses at school, including extensive reading, spoken English, listening comprehension, intensive reading etc.130. Please tell me something about your education.131. All right, I graduated and got the degree of bachelor of economics from Xiamen University four years ago. My major is international trade.132. Your English is excellent, how long have you been studying English?133. More than 12 years. I started to learn English when I was in the primary school, and I specialized in English at a vocational school.134. Could you tell me something about your educational background？135. I was admitted into Foreign Language School as an English major and specialized in English secretarial studied in 1999. In addition, I took the course of computer and public relations while in the school.136. What king of work are you doing now?137. What is your current job?138. What is you previous job?139. Why do you want to leave your previous job?140. I’m working at a garment factory in Xiamen.141. What work are you responsible for at your present work unit?142. As a clerk & Secretary, I’m responsible for typin g memorandums and reports, answering telephone, arranging appointments and writing letters for the president etc.143. The reason left id because the salary is too small. I should support my family and I should support the tuition of my brother.144. The major is not suitable.145. I want to have a change to make more improvement.146. I would like to challenge myself.147. I hope I could find some better chance in a big company like yours.148. Where are you working now?149. How long have you been engaged in this work?150. I have been working there for 2years.151. How many employers have you worked for?152. Not so many. Only3.153. I have gained enough experience by changing work units and I’m anxious to settle down now. 154. Have you worked anywhere else?155. Yes, I worked for two years at a restaurant as a waitress /waiter.156. Do you have any work experience?157. What kind of work have you ever done in the past?158. Would you like to talk about your merits?159. Have you received any at your unit?160. Yes, I got the title of “Advanced Worker” in 1999.161. I have gained quite a lit of experience in direct sales of goods and teaching.162. Do you do a second job in addition to your full-time work?163. Yes, I do. I translate some technical materials for some companies in my spare time. 164. Do you have much experience in work of this sort?165. Definitely, I’m experienced. I worked as a waitress /waiter in a hotel for two years. 166. Have you ever been fired (Dismissed)?167. Frankly speaking, I have. They dismissed me because I was a new hand when I just leftschool, and I knew nothing.168. Have you ever been dismissed for some unfair reason?169. No, never.170. Do you have any experience as a secretary?171. Yes, I have. I have been employed as a professional secretary in the manager office since my graduation.172. Are you familiar with hotel service?173. What is your record like?174. I am the top in the hotel.175. How long have you been a waitress /waiter?176. Do you have any practical177. What kind of work experience do you have?178. After graduation, I have been working in a trading company.179. What is your hobby?180. Do you have any special interests?181. Yes, collecting stamps is my chief interest.182. What do you usually do in your spare time?183. I admire the stamps collection, and I also enjoy sports.184. Do you have any hobbies?185. Yes, I have many hobbies, I like almost all kinds of sports, I enjoy listen to the music, andI do a lot of reading.186. Are you interested in music?187. You stated in your resume that your hobby is reading, what kind of books do you like to read?188. Mostly novels.189. Who is your favorite author?190. I have many favorites but I seem to like ……more than the others.191. What hobbies do you have?192. I’m afraid I don’t have much time for hobbies.193. Are you interested in anything in particular?194. Music and sports are my hobbies.195. Climbing mountain is one of my hobbies.196. Do you like sports (painting, music.)?197. I am interested i n ……198. I have a big collection of records.199. I particularly like swimming and mountaineering.200. Everyone should develop hobby. Hobbies take everyone’s mind off the worries of everyday life.1.201. My hobbies change very so often. Pets were my hobby a few months age. But just now,I’m quite interested in oil painting.202. I like to do so many things that I don’t have a regular hobby.203. I just do it as a hobby.204. How crazy he is about photography!205. Do you have a taste for?206. Do you have a hobby?207. How many foreign languages can you speak?208. Only English (Two, English and Japanese).209. You mean you can read and write it (both of them)?210. (No). I can write and speak English fluently (but I can only carry on a simple conversation in Japanese).211. Are you an English major?212. I didn’t go to college. But I got one year’s training on English.213. Why do you study English?214. Because there is a good demand of English in the world for the usage of English and it has become an international language. No matter where you go, English is always commonly used.215. Employees in this company must have a good command of English. Could you tell me about your ability in speaking and understanding English?216. OK. I think my oral English is good and I can express myself fluently. Besides I read some books and newspapers in English, such as English novels, China Daily in English edition etc. In this way I can understand English well.217. Have you taken the exam CET?218. Yes, I took the exam after I finished the training this May.219. Which band of CET have you passed?220. Band 4.221. What is the score?222. I received a score of 87.223. I see from your resume that you come from Fujian, but can you speak Cantonese? 224. Yes, I studied Cantonese in the school as well for about a year when I studied English. Now I can speak it fluently.225. What certificate of technical qualifications have you obtained?226. I have received a Computer Operator’s Qualification Certificate Band 1.227. What kind of software can you use?228. I’m proficient in using WINDOWS, DOS, WORD, WPS, EXCEL, and CCED.229. Well, do you have any license?230. Yes, I have a driver’s license.231. Could you tell me something about your special skills?232. Of course. I have learned both English and Chinese typing, and I take shorthand pretty fast. 233. What are your qualifications as a typist?234. I can type more than 60 words per minute.235. Do you get any special training in office skills?236. Yes, I do. As I have said, I have received some training in typing, stenography besides I am good at operating common office machines, such as fax machine, photocopy machine and microcomputer.237. Do you get any special training in restaurant (hotel)?238. Can you make up the beds?239. Can you prepare the table?240. Can you make drinks?241. Do you know all the English names of the food in Chinese (Japanese) restaurant?242. Have you received a cook’s license?243. Have you received a cosmetologist’ license?244. Yes, I am particularly good at pigmentation and acne treatment (face message, bridal make-up).2.245. Have you got a hairstyle designer’s (barber’s) license?3.246. Have you got training as a DJ?4.247. Did you get training as a baby-sitter (nurse)?5.248. Yes, I graduated from a school for kindergarten teachers (nursing school).6.249. Can you swim?7.250. Could you work as a lifeguard?8.251. What do you know about our company?9.252. Why do you want to try to apply in our company?10.253. First of all, I would like to travel around the world. And I like to deal with differentpeople. Then the last but not the least is the salary is very attractive and I need the money for my further study.11.254. Do you mind doing over time job?12.255. Not at all. On the contrary, I think that is a good chance for me to learn more. I amanxious to learn the new things. 256. Practice make perfect.13.257. What can you bring to our company?14.258. I have got one year training in No.1 middle school. There I learned English, hotel service,grooming and so on.15.259. During the training in No.1 middle school, I have attended a lot of hotel training andcompetition. Such as serving the drinks, bedding the bed, taking the order. And we have even practiced in Yue Hua five-star hotel.16.260. Do you know your responsibility as a crewmember?17.261. The priority responsibility is to make sure the safety of the voyage, especially take careof the customers. For guests are the living advertisements.18.262. What position do you apply for?19.263. I would like to apply for the hotel waitress. I think I could do the job well. Because Ireally love to communicate and deal with others.20.264. If possible I would like to apply for the childcare center waitress. Because I graduatedfrom the nursing vocational school. And I have the child care certificate.21.265. Do you have any problem to communicate in English?22.266. I still have some difficulties in listening because of he limited vocabulary.23.267. I don’t think I have problem in the daily conversation. And if I could have a goodenvironment could improve fast. 268. I think the English-speaking atmosphere is the most important element to learn English well. And the necessary of English knowledge during the work also can push us to learn.24.269. Have you any experience of being a salesgirl?25.270. That is a pity that I have no experience before.26.271. In the school time, I studied very hard, and I am one of the top students.27.272. STAR CRUISES is the leading line in Asia-Pacific area.28.273. I learnt from my friend…..29.274. I got the information from the newspaper that your company is expanding very fast andit is traveling around the world.30.275. To be associated with a big company like yours is an honor. Because I could not onlylearn how to handle my job, but also learn the philosophy of a successful company which I could not learn from some other firms.31.276. If a customer complain the he has to wait for a thousand years till he could find a seat,how could you settle it? 277. I will apologize for keeping him waiting first, and then I will tell him that it is the busiest hour, and we are serving hundreds of guests. But of course we are trying to improve the situation.32.278. Pushing the chef and aski ng the waitress to hurry up……33.279. Miss, why on earth dose the TV not working?34.280. What is the procedure?35.281. Can you list out the advantages and disadvantages to work and live on the ship?36.282. Working and living onboard, we can make a lot of friends. We can learn from each otheras well. And we could travel around. At the same time we could train our ability ofindependence, co-operation and organization.37.283. There are some disadvantages to work and live onboard. For instance, the activity is toolimited, and the entertaining time and place is not free too.38.284. I lived in the dormitory for a year. And I got on well with most of my roommates.39.285. In my opinion, I think to be a good sales girl, you should, first of all, be familiar with theprodu cts. Then put yourself in the customers’ shoes.40.286. The cost is cut.41.287. I don’t mind that.42.288. Do you know how to change the ashtray?43.289. Who bought the clothes for you?44.290. Where are you from?45.291. Which part of Fujian are you from?46.292. I am from southeast Fujian province. It takes me five hours by bus from here to myhome.47.293. It is a direct train. Transit is not necessary.48.294. What is famous in your hometown?49.295. What is your hometown famous for (as)?50.296. What is your bracelet make of?51.297. Your necklace is very special.52.298. Do you have any famous local products in you city?53.299. What is the function of the device?54.300. Could you please turn down the air-conditioner?55.301. Please draw the curtain.56.302. Do you like watching TV?57.303. Who is your idol?58.304. Have you ever watched that before?59.305. Since I was 16, I arrange my things all by myself. And normally my parents agreed withme.60.306. I like the sports dress very much. It can make me active.61.307. The hairstyle is very easy and simple. But it is very neat and nice.62.308. I found the dress fit very well. And I will be more careful and patient when I am in thatkind of dress.63.309. That is made of a special kind of stone, even though it looks like glass.64.310. The color is very romantic.65.311. My eyesight is not good. And I am wearing contact lens.66.312. We had a lot of local food in my hometown.67.313. Our hometown is famous for peanuts.68.314. The material is silk. That is why it looks so soft.69.315. The method of making this…. is very easy.70.316. Do you have any relatives abroad?71.317. Have you ever thought of migrating?72.318. Do you mind if I have to ask you some private question?73.319. What is your family income source?74.320. The weather is going crazy.75.321. Xiamen is a nice city. And there are some interesting places.76.322. What is your religion?77.323. In China, everyone has the freedom in religion believing.78.324. We have temples and churches all around the country.79.325. On Christmas Eve, there are a lot of people visiting the churches.80.326. China has joined the WTO at last. There would be much more chances and challenge inthe society and market. 327. I am satisfied with it very much.81.328. I am dissatisfied with it.82.329. It is compulsory that every child under age 16 should receive education in the school.83.330. My parents support me in everything I choose.84.331. How long will it take from here to your hometown?85.332. Transportation is still a problem in Beijing City.86.333. Do you wear makeup everyday?87.334. I only makeup in special occasions. On one hand, it shows the respect to others; on theother hand, it makes me a little bit more confident.88.335. We are asked to use handkerchief because we should save tissue. For tissue is made ofwood89.336. That is for the environment protection reason.90.337. I could adapt to the situation very fast.91.338. That painting is very elegant.92.339. I am so sorry I have no ides about it at all.93.340. This equipment is too complicated.341. I like all electric devices. Because it is clean and convenient.94.342. What job do you enjoy the most?95.343. I like the job, which has more challenging opportunities. That’s why I am interested inworking in Star Cruises.96.344. Are you more of a born follower or born leader?97.345. I don’t think anyone who is a born leader. The one who wants to be a successful leadershould learn and practice constantly.98.346. Do you want to be a leader?99.347. No. But I’d rather co-operate with everyone else, and get the job done by workingtogether.100.348. Do you enjoy working with other people or working alone?101.349. I like working together with the other members.102.350. Do you want to be the CEO of yourself?103.351. Honestly I do want, but I haven’t enough money so far.104.352. Do you want to have a large amount of money?105.353. Of course. I dreamed to be a millionaire.106.354. If you have a lot of money what will be the first thing you do?107.355. Have you ever dream to have a deluxe house or a car?108.356. Have you ever dream that you will be famous and rich the same time?109.357. What is your dream?110.358. What do you want the most at this moment?111.359. Do you prefer to serve people or to be served?112.360. If you are misunderstood by your boss or your colleagues, what will you do?旅馆英语之入住篇何时需退房?When is check-out time?明早你是否能帮我将行李拿到大厅?Could you bring my baggage down to the lobby tomorrow morning?当然。
酒店英语术语
酒店英语词汇1、General Manager 总经理2、Deputy Manager 副总经理3、Personnel Department 人事部4、Sales Department 销售部5、Public Relation Department 公关部6、Front Office Department 前厅部7、Housekeeping Department 管家部8、Laundry Department 洗衣部9、Food and Beverage Department 餐饮部10、Account Department/Financial Department财务部11、Purchasing Department 采购部12、Training Department 培训部13、Engineering Department 工程部14、Security Department 保安部15、Computer room 电脑房16、Public area : PA 公共区域17、Duty manager 值班经理18、Department Head 部门经理19、Director of sale 销售总监20、Front Office Manager 前厅经理21、Supervisor 主管22、Assistant Supervisor 副主管23、Captain/Shift Leader 领班24、Financial controller 财务总监25、Reception: (Receptionist) 接待处26、Reservation 订房部27、Concierge/Bell counter 礼宾部28、Operator 总机29、Business Center 商务中心30、Front office cashier 前厅收银31、Transportation 租车服务32、Mail & Information 邮件及问询33、Check-in 入住34、Check-out 退房35、Register/pre-registration 提前登记36、Registration Card 登记卡37、Passport Number 护照号码38、Nationality 国籍39、Arrival Date 抵店日40、Departure Date 离店日41、Room Rate 房价42、Service Charge 服务费43、Government Tax 政府税收44、Single Room/King Size Bed 单人房45、Double Room/Twin Room 双人房46、Suite 套房47、Presidential Suite 总统套房48、Vacant Ready 空净房49、Occupied Room 占用房50、Out Of Order 坏房51、Master Card/key 万能钥匙52、Lock Room 锁房53、Double Lock 反锁54、Skipper 跑单55、Discount 折扣56、Tariff 房价57、Brochure 小册子58、Credit Card 信用卡59、Deposit 按金60、Booking 预订61、Booking-Reservation 预订62、Message 留言63、Massage 按摩64、Fax 传真65、Computer 电脑66、Telegram 电报67、Luggage/Baggage 行李68、Parcel 包裹69、Room Change 换房70、Safety Box / Safe Deposit Box 保险箱71、Cash 现金72、Signature 签名73、Foreign Exchange Service 外币兑换服务74、Coffee Shop 咖啡阁75、Bar 酒吧76、Shopping Arcade 商场77、Health Center 健康中心78、Chinese Restaurant 中餐厅79、Western Restaurant 西餐厅80、Lobby 大堂81、Ball Room 舞厅82、Banquet Room 宴会厅83、Function Room 多功能厅84、Corridor 走廊85、Post Card 明信片86、Letter Paper 信纸87、Air Mail 航空邮件88、Courier Mail 急件89、Express Mail 快件90、Airport Pick-up 机场接送91、Amenity 赠品92、Connection Room 相通房93、Adjoining Room 相邻房94、Adjacent Room 相邻房95、Advance Deposit 预付订金96、Bill 账单97、Black List 黑名单98、Calculator 计算器99、Complaint 投诉100、Complimentary 免费101、Commission 佣金102、Non-commissionable 非佣金的103、Driveway 车道104、Front Entrance 正门105、Room Key 房间钥匙106、Pigeon Hole 信箱107、Extension Number 分机号码108、Morning Call 叫醒服务109、Wake-up Call 叫醒服务110、Long Distance Call 长途电话112、Outside Call 外线电话113、Internal Call/Local Call内部电话/本地电话114、Cancel (Cancellation) 取消115、Confirm (Confirmation) 确认116、Room Type 房间类型117、Waiting List 等候名单118、Sightseeing 观光119、Travel Agent 旅行社120、Group Breakfast 团体早餐121、Meal Coupon 餐券122、Conference 会议123、City Map 市内地图124、Flight Schedule 航班时刻表125、Forecast 预测126、Extra Bed 加床127、Guest Own Account 自付128、Guest List 客人名单129、Balance 差额130、House Account 公司帐131、Hold for Arrival 预留132、Hospitality 礼貌133、Light Luggage(Baggage) 轻行李134、Late Charge 迟退收费135、Lost & Found 失物认领处136、Master Card 万事达卡137、Master System 手工操作138、Mini-bar 小冰箱139、Marble Floor 云石地板140、No-show 预订未到141、Mail Transfer 信汇142、information desk 问讯处144、reception office 接待室145、hotel register 旅客登记簿146、registration form 登记表147、newsstand 售报处148、postal service 邮局服务处149、bar 酒吧间150、lounge 休息厅151、roof garden 屋顶花园152、billiard-room 台球房153、dining-room, dining hall 餐厅154、men's room 男盥洗室155、ladies' room 女盥洗室156、cloak-room 存衣处157、basement 地下室158、cellar（basement）地窖159、broom closet 杂物室160、room number 房间号码161、room key 房间钥匙162、suite 一套房间163、single room 单人房间164、double room 双人房间165、sitting-room, living-room 起居室166、sofa, settee 长沙发167、easy chair 安乐椅168、armchair 扶手椅169、wicker chair 藤椅170、folding chair 叠椅171、swivel chair 转椅172、rocking chair 摇椅173、stool 凳子174、bench 条凳175、tea table 茶几176、bookcase 书橱177、bookshelf 书架178、wardrobe 衣柜179、built-in wardrobe, closet 壁橱180、chest of drawers 五斗橱，衣柜181、screen 屏风182、hat rack 帽架183、rug 小地毯184、carpet 大地毯185、single bed 单人床186、double bed 双人床187、twin beds 成对床188、mattress 褥子189、quilt 被子190、blanket 毯子191、sheet 床单192、bedspread 床罩193、cotton terry blanket 毛巾被194、pillow 枕头195、pillowcase 枕套196、mat 席197、cushion 垫子198、bathroom 浴室199、bath tub 浴盆200、shower bath, shower 淋浴201、cold and hot water taps 冷热自来水龙头202、sprinkle-nozzle, (shower) nozzle 喷头203、dressing table 梳妆台204、washbasin 洗脸盆205、towel 毛巾206、toilet, lavatory, washroom 卫生间207、water closet, W.C. 厕所；抽水马桶208、toilet roll, toilet paper 卫生纸209、bath towel 浴巾210、bathrobe 浴衣211、towel rail, towel rack 毛巾架212、sponge 海绵213、waste-paper basket 废纸篓214、thermometer 温度计215、balcony 阳台216、sash window 上下开关窗217、shutters 百叶窗218、curtain 窗帘219、lace curtain 挑花窗帘220、windowsill 窗台221、central heating 暖气222、ashtray 烟灰碟223、electric fan 电扇224、chandelier, pendant lamp 吊灯225、desk lamp 台灯226、bedside lamp 床头灯227、floor lamp 落地灯228、wall lamp 壁灯229、lampshade 灯罩230、bulb 灯泡231、switch 开关232、socket 插座233、plug 插头234、electric iron 电熨斗235、peg, hook 衣钩236、clothes-hanger 衣架237、door-mat 门前的擦鞋棕垫238、attendant 服务员239、desk clerk 值班服务员240、rent 租金。
酒店英语
酒店英语：185．I'd like to pay my bill now．我想现在结账。
186．Your name and room number，please？请问您的姓名和房间号码？187．Have you used any hotel services this morning？请问您今天早晨是否用过旅馆内的服务设施？188．Four nights at 90 US dollors each， and here are the meals that you had at the hotel．That makes a total of 665 US dollars．4个晚上，每晚90美元，加上膳食费，总共是660美元。
189．Can I pay by credit card？我可以用信用卡支付吗？190．Please sign your name here．请您在这里签名。
191． Excuse me． We're leaving today．I'd like to pay our bills now．劳驾。
我们今天要离去了。
我希望现在就把账结清。
192．By the way，I'd like to tell you that the check-out time is 12∶00 noon，sir．先生，顺便告诉您，结账后离开旅馆时间是12点。
193． How about the charge for the days you shared the room with your friend？这几天您的朋友与您同住费用怎么办呢？194．Please add to my account．请记在我的账里。
195．Have you used any hotel services this morning or had breakfast at the hotel dining room，Mr．Green？格林先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐？196．Yes，my friend and I just had breakfast at the dining room，but we didn't use any services．是的，我的朋友与我在餐厅刚用过早餐，但是我们没有使用过任何服务设施。
实用酒店常用英语词汇大全
实用酒店常用英语词汇大全YUKI was compiled on the morning of December 16, 2020实用酒店常用英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层，地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫，垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume 香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressing table 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, . 厕所；抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase 花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain 窗帘drapes 挂帘balcony 阳台sash window 上下开关窗shutters 百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill 窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具match 火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smoke bell 灯罩/烟罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座electric humidifier 湿度调节器plug 插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wall covering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之… spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底，层，一楼 first floor (英)二楼，(美)一楼 second floor (英)三楼，(美)二楼 reasonable (形)合理的 bank draft 汇票accept (动)接受fill in the form 填表procedure fee/ handling charge 手续费cold and hot water taps 冷热自来水龙头Ice tong 冰夹Spoon 咖啡匙Bed skirt 床裙Hair dryer 电吹风Shoe basket 鞋篓Scissors 剪刀Clock 闹钟Silk quilt 云丝被Desk dish 台盆Pants hanger 裤衣架Tea cup 茶杯 Water cup 水杯Wine cup 酒杯Tooth cup 漱口杯Glass ashtray 玻璃烟缸Porcelain ashtray 瓷质烟缸Telephone 电话机Soap dish 皂碟Cotton ball bottle 棉球瓶Coffee dish 咖啡碟Eiderdown 羽绒被Water kettle 电热水壶Tea plate 茶盘Washcloth plate 面巾纸盒Laundry basket 送衣篓Towel basket 毛巾篓Depend pillow 靠枕芯Suit hanger 西装衣架住宿登记常用Charger 手机充电器Umbrella 雨伞Washing liquid bottle 洗手液瓶Suit shelf 立式西装架Flashlight 应急电筒Note-paper folder 便笺夹Bath robe 浴泡Service directory 服务指南Hanger type telephone 挂式电话机Bath salt bottle 浴盐瓶Cloth brush 衣刷Ice bucket 小冰桶Mechanism health scale 机械健康称A things plate 消耗品盒Downy pillow case 羽绒枕芯Telephone directory 电话号码簿Depend pillow case 靠枕套Patch board 多功能插座Clothes hanger 普通衣架Silk hanger 绸衣架Bathtub 浴缸Commode 恭桶central air-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle喷头master folio 旅行社代号over-booking 超额预订Occupancy 开房率Forecast 预报Expected 预计Arrival 到达Departure 离开Carrier 交通工具method of payment 付款方式status 情况firm/company 公司treatment 待遇room type 房间种类agent 代理Guarantee 保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record 记录surcharge 服务费prepaid 预付government tax 政府税group 团队advance deposit 押金booking 订房amendment 更改package 小包价vacancy 空房pick up 接机available 可售房间cancellation 取消guest history 客人资料cooperate 合作hotel representative 酒店代表shuttle bus 穿梭巴士transportation 运输remar 备注delay 延误black list 黑名单registration form 登记表no-smoking floor 非吸烟楼层adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount 折扣nationality 国籍permanent address 永久地址credit card 信用卡signature 签名valid 有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission 佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper 逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing 观光city tour 市内游object of stay 停留事由zip code 邮编souvenir 纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary) 免费Service passport 公务护照 in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization 预授权Visa 签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine 检疫 in advance) 预付Embassy 大使馆Consulate 领事馆（as soon as possible）尽早 payment on departure) 离店时现付not arrive) 客人未到 individua travele) 外国散客of order) 次序颠倒 night only) 只住一夜 operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸thermo-paper 热敏纸stationery 文具用品letter paper 信笺envelope 信封note book 记事本memo pad 便条薄log book 交班薄paper clip 曲别针safety-pin 安全别针duplioating machine 复印机photocopying 影印机printing/printer 打印/打印机telecommunication 电信hard disk 硬盘soft disk 软盘business/visit card 名片stapler 钉书机scotch tape 透明胶conference room 会议室secretarial service 秘书服务translation 翻译brochure/booklet 小册子equipment rental 设备出租slide 幻灯片overhead projector 投影仪binding 装订newspaper rod 报纸夹internet 互联网website 网站daily sales report 营业日报表rate of room occupancy 住房率remotion memorizer 移动存储器room reservation forecast 订房预测（分析）room reservation report 订房报告表行李部常用词汇bell service 行李房luggage store-room 行李寄存处trunk dock 行李装卸处baggage cart 行李车label ; tab 行李标签hotel sticker 酒店标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋hand bag; grip sack 手提包package 包裹small trunk 小箱子suit-case 手提箱cosmetic case;toilet case 梳妆小提箱suit bag 衣服袋carton 纸盒cardboard box 硬纸盒(箱) shoulder bag 背囊(旅行背袋)personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE 易碎物品CAUTION 小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID 液体物品INFLAMMABLE ERISHABLE 易燃物品CORROSIVES 易腐物品EXPLOSIVES 爆炸物品strap already broken （束）带已断POISON 毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush 压碎smash 击碎breakage 破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期 express train 快车slow train 慢车 compartment 包房dining car 餐车 passenger train 客车luggage van 行李车 regular train 普通列车hard seat(berth) 硬座（卧） soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车 delay by two hours 晚点二小时porterage 搬运费 departure city 出发城市arrival city 到达城市 class of service 等级BW(biweekly) 隔周飞行 Dep (departure) 起飞Arr (arrival) 到达 FLT/N (flight number) 航班号night service 夜航 single ticket 单程票return ticket 来回票 domestic fare 国内票价international fare 国际票价 ticket validity 客票有效期children fare 儿童票价 cancellation fee 取消费excess baggage 超重行李 airport fee 机场费no-show charge 误机费 air-line 航空公司number of stopover 中途经停站数 free baggage allowance 免费行李non-stop flight 中途不着陆飞行 no refund will be granted 不予退款through express(train) 直达列车 special express(train) 特快列车freight car, goods wagon 货车厢 berth (upper\middle\lower) 卧铺（上、中、下）occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机（OPERATOR）extension number 分机号telephone 电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody? 听不见can't get through? 打不通inland telegram 国内电报switchboard 交换台central exchange 电话总局The connection is bad.听不清operator 电话员house phone 内部电话special line 专线dial a number? 拨号码hold the line? 别挂电话can't put somebody through? 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone? 挂上电话Line, please.请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/ (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday 中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas 圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry 草莓lotus roots 莲藕apple 苹果mango 芒果plum 梅子grapefruit 西柚guava 番石榴longan 龙眼pomelo 柚watermelon 西瓜honey-melon 蜜瓜date 枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple 菠萝banana 香蕉lyche 荔枝coconut 椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping 客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook 炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher 洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician 美容员barber/hair dresser 理发员masseur masseuse 按摩员presser 熨烫工washer 洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer 培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman 消防员guard 门卫patroller 巡逻员chief engineer 工程部经理mechanician 机修工air-conditioning man 空调工lift man 电梯工boilerman 锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring 春天Summer 夏天Autuner 秋天Winter 冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期天January 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture 针灸alcohol 酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements（stool）大便complications 并发症constipation 便秘corpuscle（red/whit）血球diarrhoea 泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome 红药水patent medicine pills 成药丸retch 恶心twinge 阵痛allergic 医]过敏的, 患过敏症的abscess 脓肿ache 酸痛asphyxiated 窒息body temperature 体温choking 憋气cold fits 阵冷convulsions 痉挛dizzy, vertigo 眩晕dull pain 隐痛fever 发热hacking cough 不断干咳hawking 咳痰hunger 缺氧inertia 无力itching 痒inflammation 充血loss of appetite 食欲不振obstruction 阻塞paralysis 麻痹running nose 流鼻涕sharp pain 剧痛shock 休克sore 一碰就痛stomach-ache 胃痛suffocation 堵闷twitching 发炎anemia 贫血cardiogram 心电图cerebral commotion 脑震荡cramps 抽筋vomit 呕吐stomach trouble 胃病eczema 湿疹dermatosis 皮肤病arthralgia 关节痛back achedislocation 腰疼fracture 骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose 用量infectious 传染性unire 小便nausea 恶心unconscious 不省人事artery 动脉asthma 哮喘bronchitis 支气管炎insomnia 失眠pink eye 红眼，火眼long-sightedness 远视short-sightedness 近视squint 斜视heart-stroke 中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早点Clay oven rolls烧饼Fried bread stick油条Fried leek dumplings 韭菜盒Boiled dumplings水饺Steamed dumplings蒸饺Steamed buns馒头Steamed sandwich割包Rice and vegetable roll 饭团Egg cakes蛋饼preserved egg皮蛋Salted duck egg咸鸭蛋Soybean milk豆浆饭类Rice porridge稀饭Plain white rice白饭Glutinous oil rice油饭Glutinous rice糯米饭Braised pork rice卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee地瓜粥面类Wonton & noodles馄饨面Sliced noodles刀削面Spicy hot noodles麻辣面Sesame paste noodles麻酱面Duck with noodles鸭肉面Eel noodles鳝鱼面Seafood noodles乌龙面Oyster thin noodles 牡蛎细面Flat noodles板条Rice noodles米粉Fried rice noodles炒米粉Green bean noodle冬粉汤类Fish ball soup鱼丸汤Meat ball soup贡丸汤Egg & vegetable soup蛋花汤Clams soup蛤蜊汤Oyster soup牡蛎汤Seaweed soup紫菜汤Sweet & sour soup酸辣汤Wonton soup馄饨汤Pork intestine soup猪肠汤Pork thick soup肉羹汤鱿鱼汤Squid soupSquid thick soup花枝羹甜点Vegetarian gelatin爱玉Tomatoes on sticks糖葫芦Longevity Peaches长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers麻花Horse hooves双胞胎冰类Mein mein ice绵绵冰Oatmeal ice麦角冰Sweet potato ice地瓜冰Red bean with milk ice 红豆牛奶冰Eight treasures ice八宝冰Tofu pudding豆花果汁Sugar cane juice甘蔗汁Plum juice酸梅汁Star fruit juice杨桃汁Herb juice青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker虾片Shrimp balls虾球Spring rolls 春卷Chicken rolls蛋卷Salty rice pudding碗糕Rice tube pudding筒仔米糕Red bean cake红豆糕Bean paste cake绿豆糕Glutinous rice cakes糯米糕Fried white radish patty 萝卜糕Taro cake芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H．E．(his excellency) 阁下H．M．（ his majesty）陛下H．R．H．（his royal highness）殿下P．C．（pour condolence）吊唁P．F．（pour feliciter）谨贺P．P．C．（pour prender conge）辞行P．R．（pour remercier）谨谢Begum 贵夫人（印巴称呼）BO…波（对高级军官尊称）P．P．（pour presenter）谨介绍H．I．M．(his imperial majesty) 皇帝陛下R．S．V．P．（repondez s’il vous plait）候复ASAP（as soon as possible）尽快FYI（for your information）谨此通知IRC（internet relay chat ）网上聊天R AND R（rest and relaxation）放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness 殿下（对亲王，王子，公主等到的称呼）His Royal Highness 亲王殿下（对太子和直系王族的尊称）Honorable 对英联邦系统常用于部长，大臣和议员的称呼Maung 貌（男人一般谦虚的自称）Respected and beloved （特别）敬爱的Respected and dear 敬爱的Samdech 亲王（柬埔寨称呼）Thakin 德钦（主人的意思）Their Majesties King XX and the Queen 对国王和王后的称呼Tu。
酒店英语词汇大全
酒店员工必备英文词汇住宿篇：company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party 〔参加共同活动〕一批，一组，一组人date 日期，日子kind 种，类bath 浴室shower 淋浴suite 〔一套〕房间deluxe 豪华presidential 总统，总统职务available 可用，合用，可得到，可到达fully 完全地，彻底地name 名字，姓，姓名，名称address 地址the phone number 号码be able to 能，会guarantee 保证，担保，包，管occupancy 占有，占用peak 最高，顶峰arrival 到来，到达departure 启程，离开，出发book 预定，定hotel 旅馆offer 提出，提供discount 折扣vacancy 空，空房间solid 全部地be full up 全满include 包括，包含major 较大范围，主要international 国际，世界provide with 提供mini-bar 小冰柜sort 种类，类别price 价格，价钱dollar 美元service 效劳，伺候of course 当然rate 价格，费用tax extra 另加税金look forward to 期待，希望receive 接待，接见，欢送guest 旅客，宿客welcome to 欢送到来bellboy 行李员，旅客效劳员madam 夫人，女士，太太trip 旅行，旅程take care of管理，照看baggage 行李，carry 运送，手提suitcase 手提箱，衣箱show 带着，指引，给看lead 带着，引领，领路give sb.a hand帮...忙allow 允许，准许wish 愿，希望pleasant 令人愉快，舒适enjoy 享受a good time 快乐时光pleasure 快乐，愉快，快乐not at all 不用谢，没关系mention 提及，提到registration登记，注册at one's service 为...效劳behind 在后面，在...背后remember 记住，记得return 送还，还归firmly 稳固地go to bed 上床睡觉check 检查，核对list 名单，一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意，反对fill out 填写prepare 准备，预备key card 出入证seat 座位file 档案identification身分证明straight 马上，立刻separately 单独地opposite 在...对面gift 礼品，礼物elevator [美]电梯directly 直接地straight 笔直traffic 交通distance 直接地intersection 穿插点，十字路口suggest 建议，提出〔意见，方案〕等popular 受欢送，群众〔或某种人〕喜爱tourist 旅行者，游览者，观光者famous 著名，知名tourist attraction 旅游胜地history 历史direction 方向，方位well-known 知名，众所周知scene 风光，景象attractive 有吸引人，引起兴趣interest 兴趣dynasty 王朝，朝代classical 古典architecture建筑风格exquisite 精致，精巧artistic value 艺术价值chance 时机feast one's eyes让某人一包眼福typical 典型，代表性pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造，构造，构造magnificent 壮丽，宏伟enjoy 欣赏，喜爱stamp 邮票stick 粘贴，张贴envelope 信封，封套sticker 背后有粘胶标签ticket 票airline 航空公司wonder 想知道consider 考虑，细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场rear stalls 戏院正方后座in order 妥当，就绪suppose 猜测，料想，想象matinee 日戏dress circle戏院二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技prefer 更喜欢exchange 兑换，〔货币〕交换bill 钞票，纸币currency 货币according to根据...所说，按照equivalent 相等，相当note 纸币sign 签名，署名exchange memo 兑换水单counter 柜台prohibit 制止，阻止government 政府information 信息bottom line 底线endorse 在〔支票等〕反面签名，背书signature 签名，署名top line 头一行receipt 收据，收条amount 数额certificate 单据purchase 买，购置，购置，所购物countersign 副署，连署in duplicate〔正副〕一式两份policy 政策，方针understand 懂，理解awfully 非常，很describe 描绘，表达，形容apologize 抱歉trouble 麻烦，烦恼manager 经理solve 解决carelessness粗心，疏忽，粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室sincerely 真诚地，诚恳地，真挚地previous 先，前occupant 占有人，占用者，居住者access 进入responsible 有责任，〔应〕责任necklace 项圈，项链safety box 保险柜arrange 安排in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能regulation 规那么，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房效劳员release 再出租measure 措施，方法understaffed人员太少，人员缺乏accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室客房room with good ventilation 通风良好客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能regulation 规那么，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房效劳员release 再出租measure 措施，方法understaffed人员太少，人员缺乏accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室客房room with good ventilation 通风良好客房single room 单人间suite 套间telephone operator 总机接线员必备英文词汇饮食篇coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐：bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理：menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮：beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片) tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品：string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯。
酒店常用英语汇总
酒店常用英语汇总English for Front Office Dept.前厅部常用英语1、Good morning/ Good afternoon /Good evening !早上好/下午好/晚上好!2、Welcome to Ravi Shinger International Hotel下午好！欢迎光临诺威香卡国际酒店。
3、How may I help you ?请问有什么可以帮到您？4、May I know your name ,please ?请问贵姓？5、Do you have a reservation with us？请问您预订了房间了吗？6、I’ll check our room availability 我来查一下是否有空房间。
7、Just a moment ,Please请稍等8、I'm sorry. We have no record of a booking in your name.对不起，我们没有以您的名义预订的房间记录。
9、We have standard rooms, single rooms,Garden suite and presidential suite.我们有标间、单人间、花园套房及总统套房。
10、How long do you plan to stay?请问您预计住几天？11、May I see your passport ?我能看一下您的护照吗？12、Your room charge for one night is RMB***,sir/madam.先生/女士，您一晚的房费是***元13、The room charge is include two breakfast.房价包含两份早餐。
14、please pay RMB300 as deposit请支付300元作为押金。
15、How would you like to make the payment, in cash or by credit card?请问您打算如何付款？现金支付还是信用卡？16、If you need the room service ,please dial8800.如果您需要客房送餐，请拨8800.17、We hope you enjoyed your stay .希望您在这儿住的愉快。
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酒店英语必备196
(一)在正式的英语表现里，疑问基本句型可分为下列四种：
1. May I ~
2. Could you ~
3. Would you ~
4.Shall I ~?
只要理解这四种基本的句型，就能够处理绝大部分业务上的状况。
1.自己要做什么事时，就使用May I ~
May I have your name, please?
请问尊姓大名
May I have your check-out time, please?
请问您什么时候结帐离开?
May I see your passport, please?
请让我看一下您的护照好吗?
May I know your nationality, please?
请问您的国籍是什么?
2. 麻烦客人时，可使用Could you ~
Could you fill out the form, please?
请您填写这张表格好吗?
Could you write that down, please?
请您写下来好吗?
Could you draft the fax, please?
请您写下传真的草稿好吗?
Could you hold the line, please?
请不要挂电话好吗?
3.询问客人的喜好或是做什么时，可使用Would you ~
Would you like tea or coffee?
请问您要喝茶还是咖啡?
Would you like to take a taxi?
请问您要搭计程车吗?
Would you mind sitting here?
请问您介意坐在这里吗?
** 只要在疑问词后加“Would you ~”，就能够提出绝大部分的
询问。
When would you like to visit Kunshan?
请问您想要何时参观昆山?
When would you like to have lunch?
请问您想在哪里用餐?
What time would you like to eat?
请问您想何时用餐?
Who would you like to contact?
请问您想和谁联络?
Which kind of room would you prefer?
请问您喜欢哪一种房间?
How would you like to settle your bill?
请问您的账单如何处理?
How long would you like to stay?
请问您要逗留多久?
How many tickets would you like to buy?
请问您要买几张票?