饭店英语
饭店英语单词
congratulation [kənɡrætju'leiʃən] n.祝贺,恭喜
coincidence [kəu'insidəns]n.巧合,符合,一致
on cloud nine[klaud]极快乐
deserve [di'zə:v] vt.应受,应得,值得
survey [sə'vei] vt.眺望;测量;检查,鉴定
survey ['sə:vei] n.调查
stress [stres] n.压力,紧张vt.重读；强调
relax [ri'læks] vt. & vi.轻松,松弛;放宽
vacation [və'keiʃən] n.假期,休假
self-hypnosis ['selfhip'nəusis] n.自我催眠
human ['hju:mən]n.人,人类
executive [iɡ'zekjutiv]
n.主管,执行官adj.执行的,行政的
capable ['keipəbl] adj.有能力的,有技能的
enterprising ['entəpraɪzɪŋ]
adj.有事业心的,有胆量的
devil ['devl] n.魔鬼,家伙
compensate ['kɔmpenseit] vt. & vi.补偿,报酬
incur [in'kə:] vt.遭受;招致,引起
owe [əu] vt.欠…债;应当给予
Gone With the Wind
著名小说《飘》获得第十二届奥斯卡金像奖
饭店英语教案unit
一、教学目标1. 让学生掌握饭店英语的基本用语和表达方式。
2. 提高学生的口语交流能力和听力理解能力。
3. 培养学生在实际场景中运用饭店英语进行沟通的能力。
二、教学内容1. 饭店英语的基本问候语和介绍语。
2. 饭店各部门的名称及常用表达。
3. 饭店常用服务的英语表达。
4. 简单的英语点餐对话。
三、教学重点与难点1. 重点：掌握饭店英语的基本用语和表达方式。
2. 难点：在实际场景中运用饭店英语进行沟通。
四、教学方法1. 情景模拟法：通过模拟饭店场景，让学生在实际环境中练习英语口语。
2. 互动教学法：引导学生积极参与课堂活动，提高口语表达能力。
3. 听力训练法：通过听录音、观看视频等方式，提高学生的听力理解能力。
五、教学步骤1. 热身活动：让学生用英语进行自我介绍，营造轻松的课堂氛围。
2. 讲解饭店英语的基本用语和表达方式，如问候语、介绍语等。
3. 练习环节：分组进行角色扮演，模拟饭店场景，练习英语对话。
4. 听力训练：播放饭店英语对话录音，让学生进行听力练习。
一、教学目标1. 让学生掌握饭店英语中关于房间预订的常用表达。
2. 提高学生的口语交流能力和听力理解能力。
3. 培养学生在实际场景中运用饭店英语进行沟通的能力。
二、教学内容1. 饭店英语中关于房间预订的常用表达。
2. 饭店英语中关于房间类型的表达。
3. 饭店英语中关于房费和支付方式的表达。
三、教学重点与难点1. 重点：掌握饭店英语中关于房间预订的常用表达。
2. 难点：在实际场景中运用饭店英语进行房间预订。
四、教学方法1. 情景模拟法：通过模拟饭店前台场景，让学生在实际环境中练习英语口语。
2. 互动教学法：引导学生积极参与课堂活动，提高口语表达能力。
3. 听力训练法：通过听录音、观看视频等方式，提高学生的听力理解能力。
五、教学步骤1. 热身活动：让学生用英语进行自我介绍，营造轻松的课堂氛围。
2. 讲解饭店英语中关于房间预订的常用表达，如询问房间类型、房费等。
饭店英语2
《饭店英语2》教学大纲（Hotel English 2）（供四年制旅游管理专业2012级试用）课程编号：总学时数：48(36+12)学分数：3开课单位:商学院课程的性质与任务《饭店英语2》是旅游管理专业的专业方向课程。
本课程的目的是，使学生具备掌握英语基础知识和技能以及运用饭店英语的能力，从而达到酒店管理专业学生应具备的整体知识文化水准和相应的业务素质。
通过学习，培养学生在具有一定的公共英语听、说、读、写的基础上，掌握旅游饭店行业服务与管理的专业英语，包括旅游饭店英语的专业词汇、句型、表达方法，使学生基本具备用英语进行旅游饭店行业管理与服务的能力，为从事旅游饭店业工作的需要打下良好的基础。
执行教学大纲应该同时根据专业的具体特点、教学计划以及学生的实际情况，拟定比较详细的符合教学大纲的教学进度。
课堂教学中要充分调动学生的积极性，对一些问题应多组织讨论。
本课程是考试课程，建议考试形式：闭卷笔试。
大纲内容与要求第十一章Food & Beverage Service in Western Style 西餐服务第一节Dialogue 情景对话1.Serving an English breakfast 英式早餐服务2.Serving lunch a la carte 午餐零点服务3.Tendering at the bar 酒吧服务4.Arranging a buffet dinner 冷餐会服务第二节Listening & Speaking 听说演练1.Functional sentences 功能句2.Procedure drilling 程序演练3.Role play 角色演练第三节Practical Writing 实用写作1.A Letter of Confirmation for Banquets 宴会确认信第四节Feature Reading 特色阅读1.The Menu 菜单教学基本要求1.了解前厅的相关词汇、短语、句型及其常用表达。
英语词汇及句子-餐馆、饭店行业
cafe .n 咖啡馆，小餐馆cafeteria .自助餐厅sea food.海鲜fast-food 快餐snack n 小吃，快餐reserve vt．保留，预订，预约menu，z．菜单order vt．定购，预订，点（饭菜等）recommend v．推荐，介绍suggest vt建议，提出dessert n．餐后甜点appetizer n．开胃食品，开胃物cheese，z．干酪dressing n．敷料，调味品，沙拉酱toast n．烤面包（片），吐司面包；干杯Steak n．（供煎，烤等的）肉排，牛排Chop z．排骨lobster咒．龙虾prawn聆，对虾chicken n．小鸡，小鸟，鸡肉pork n．猪肉beef，z．牛肉mutton n．羊肉T-bone steak丁骨牛排well-done adj．全熟的medium-well口，八分熟的Medium adj．五分熟的medium-rear adj．三分熟的rare以．稍熟的overdo v．做得太熟fry v．油炸，油煎scramble 1，，炒bake v．烘焙，烤，烧硬roast v．烤Bone z．剔骨braise v．炖，蒸mash v 捣碎cook with bean sauce酱爆cook with hot pepper麻辣dry-saute 干煸dice v．切丁shred v．切丝slice v．切片Steam v．蒸stew v．炖，焖spicy adj．辛辣的，有风味的crisp adj．脆的salt n．食盐sugar．糖，食糖pepper n．胡椒粉ketchup n．调味蕃茄酱vinegar n．醋soy sauce 酱油mustard n．芥末酱chili，z．红辣椒cocktail n．鸡尾酒，（第一道用杯盛的）开味食品juice n．（水果）汁，液beverage n．饮料grapefruit juice葡萄汁tea with lemon柠檬茶pineapple juice菠萝汁purified water纯净水draft beer生啤酒black coffee清咖啡coffee cream咖啡伴侣poach v．水煮（荷包蛋）sunny-side egg（煎蛋时）单煎一面的，蛋黄在上面的鸡蛋Beijing roast duck北京烤鸭bean curd豆腐noodle n．面条gruel n．稀粥soybean milk豆浆pancake n．煎饼dumpling n．饺子sweet dumpling 元宵meat ball肉丸子veal n．小牛肉turkey n．火鸡smoked fish n．熏鱼champagne咒．香槟酒sandwich n．三明治Hamburger z．汉堡Strawberry z．草莓vanilla n．香草Takeout z．外卖bacon n．咸肉biscuit n．小面包muffin n．松饼oatmeal，z．麦片omelet n．蛋卷sausage n．香肠Barbecue z．烤肉fork n．叉子spoon n．匙，调羹，勺子Chopsticks z．（中国的）筷子Toothpick z．牙签Delicious adj．美味的vacancy n．空缺，空闲single room单人房double room双人房book v．登记，预订standard guest room标准间Suite z．套房VIP suite贵宾房Deluxe guest room特等客房Rate z．价格，费用service charge眼务费discount n．折扣Deposit z．存款，押金，保证金，存放物handling charge手续费Radio z．收音机TV cabinet电视机柜remote control遥控器Ashtray z．烟灰缸end table小茶几light bulb电灯泡Switch z．开关full-length mirror穿衣镜telephone，z．电话air conditioner空调alarm bell警铃bathtub n．浴缸garment hanger衣架hair dryer吹风机transformer z．变压器vacuum cleaner吸尘器extensive cord接线板heating n．暖气hotel n．宾馆Hostel z．宿舍，旅店，客栈inn咒．（尤指乡村或公路边的）旅馆，客栈motel n．汽车旅馆Doorbell z．门铃Blanket z．毛毯Towel z．毛巾Soap z．肥皂pillow n．枕头pillow case枕头套quilt n．棉被sheet n．床单mattress n．床垫folding bed折叠床slipper n．拖鞋laundry bag冼衣袋toilet paper卫生纸toothpaste z．牙膏toothbrush n．牙刷shampoo n．洗发香波Shaver z．刮胡刀flush toilet冲水马桶toilet cabinet（卫生间里的）化妆台Shower head z．喷头Shower curtain 咒．浴帘closet n．壁橱fire extinguisher灭火器fire staircase消防栓Exit 出口elevator z．电梯bellboy z．门童porter n．守门人，门房，行李搬运工maid n．女服务员bill n．账单check-in n．登记check-out咒，退房，付账后离开cashier z．出纳information z．问讯处cloakroom n．行李存放处front desk前台lobby z．大厅registration z．登记处room service客房服务部lost and found失物招领处safety box保险箱baggage n．行李luggage n．行李babysitting托儿服务express service加急服务morning call 叫醒服务special care 特殊护理compensate v．赔偿damage v．损坏shrunk v．缩水laundry list洗衣单replacement bill 挂失单date sent送洗日期jeans n．牛仔裤jacket z．夹克Jumper z．妇女穿的套头外衣blouse n （女）上衣vest n．背心down n．羽绒服leather z．皮革制品Socks z．短袜stocking n．长筒袜pajamas n．睡衣scarf n．披肩tie 系...领带undershirt n．内衣sweater n．毛衣Could you suggest a good Chuan restaurant for me?你能给我介绍一个好的川菜馆吗？Do you make a reservation?您订桌了吗？How many people in your party, please?请问你们有几个人？There are six of us. 我们有六个人。
饭店英语作文合集
饭店英语作文合集饭店英语作文篇一The restaurant was a bustling hub of activity, filled with the aroma of various cuisines. The moment I walked in, I was greeted by the warm atmosphere and the inviting sight of tables filled with delicious dishes.The interior design was elegant and cozy, with soft lighting and comfortable seating. The waiters were friendly and attentive, always ready to assist with any requests.I ordered a few dishes from the extensive menu, each one more delicious than the last. The flavors were rich and complex, with each ingredient complementing the others perfectly. The presentation of the dishes was also impeccable, making them even more appetizing.The overall experience at the restaurant was truly memorable. The food, atmosphere, and service were alltop-notch, making it a perfect place to enjoy a meal with friends or family.饭店英语作文篇二My recent visit to the restaurant was an absolute delight. From the moment I stepped inside, I was transported to a world of culinary excellence.The decor was exquisite, with intricate details and elegant furnishings. The lighting was dim, creating a cozy and intimate atmosphere. The staff were incredibly polite and professional, attending to our every need with a smile.The menu was diverse and enticing, offering a range of dishes from around the world. I opted for the signature dish, which was a masterpiece of flavors. The presentation was impeccable, and the taste was simply out of this world.The overall experience was nothing short of exceptional. I would highly recommend this restaurant to anyone looking for a truly memorable dining experience.饭店英语作文篇三The restaurant was a haven of tranquility in the midst of the bustling city. As I walked through the doors, I was greeted by the calm atmosphere and the scent of fresh, delicious food.The interior was decorated with a minimalistic yet elegant style, with clean lines and neutral colors. The lighting was soft and warm, creating a cozy environment.The menu offered a variety of dishes, each one more appetizing than the last. I opted for a few of the specials, and they did not disappoint. The flavors were balanced and harmonious, with each dish a work of culinary art.The service was impeccable, with the waiters attentive and knowledgeable. They were always ready to assist and made sure that my dining experience was as enjoyable as possible.Overall, my visit to the restaurant was a pleasant and relaxing experience. I look forward to returning soon.饭店英语作文篇四My recent trip to the restaurant was a culinary adventure that I won't soon forget. The moment I entered, I was captivated by the vibrant atmosphere and the array of delicious dishes displayed in the showcase.The interior design was modern and sleek, with a vibrant color palette that added to the lively atmosphere. The lightingwas bright and inviting, making the space feel warm and welcoming.The menu was a diverse collection of international cuisine, offering something for every palate. I chose a few dishes that caught my eye, and they were all absolutely delicious. The flavors were bold and vibrant, with each dish offering a unique and exciting taste experience.The service was also excellent. The waiters were friendly and attentive, always ready to answer any questions and make sure that my dining experience was perfect.Overall, my visit to the restaurant was an enjoyable and memorable experience. I can't wait to go back and explore more of their delicious cuisine.饭店英语作文篇五The restaurant was a gem hidden in the heart of the city. As I walked through the doors, I was immediately transported to a world of culinary delights.The interior was a masterpiece of design, with intricate details and elegant furnishings. The lighting was dim and romantic, creating a cozy and intimate atmosphere.The menu was a feast for the eyes and the taste buds. It offered a range of dishes from around the globe, each one more appetizing than the last. I opted for a few of the signature dishes, and they were truly outstanding. The flavors were rich and complex, with each ingredient complementing the others perfectly.The service was impeccable, with the waiters attentive and professional. They were always ready to assist and made sure that my dining experience was as enjoyable as possible.In conclusion, my visit to the restaurant was an absolute treat. The food, atmosphere, and service were all top-notch, making it a perfect place to enjoy a meal with friends or family.饭店英语作文篇六My visit to the restaurant was a delightful experience from start to finish. From the moment I arrived, I was greeted by the warm and inviting atmosphere.The interior of the restaurant was beautifully decorated, with elegant furnishings and soft lighting that created a cozy and relaxing environment. The music playing in the background。
饭店英语：欢迎问候用语
脆芦绣裙边 (甲鱼裙边, 芦笋) Braised Turtle Belly and Asparagus with Oyster Sauce
主厨精选菜 CHEF’S RECOMMENDATIONS
炸焦 (黄牛肉／山羊肉) Braised Deep-fried Beef or Lamb
***饭店，前厅。您找谁？
9、Sorry, I've dialed the wrong number.
对不起，我拨错号了。
10、May I speak to your general manager?
能和你们总经理说话吗？
Speaking.
招牌豆腐 International Beancurd
苏东丸 Sotong Ball
蘑菇汤 Mushroom Soup
香炒茄子 Fried Brinjal
宫保鱼片 Fish w/Dried Chilli
红烧扣肉 Braised Pork
洋葱沙丁鱼 Sardines Fish w/Onion
我就是。
11、Sorry, he is not in at the moment.
对不起，他现在不在。
Would you like to leave a message?
您要留口信吗？
12、Pardon.
对不起，请再说一遍，好吗？
百合梅花鹿 (鹿里脊, 百合) Stir-fried Sliced Venison with Scallions and Lily Buds
四喜百玉盅 (鳄鱼片, 冬瓜汤) Steamed Alligator Soup with Winter Melon and Ginger
饭店用英语怎么说
饭店用英语怎么说饭店(或酒店，旅馆)，是一个主要为游客提供短期住宿的地方，酒店通常在提供住宿之余，亦为住客提供餐厅、游泳池、或照顾幼儿等服务。
那么你知道饭店用英语怎么说吗?下面来学习一下吧。
饭店英语说法1：restaurant饭店英语说法2：hotel饭店的英语例句：他请我建造并设计该饭店。
He approached me to create and design the restaurant.我带她去里茨饭店吃下午茶了。
I took her to tea at the Ritz.莱茵兰菜是这家饭店的特色菜。
Rhineland dishes are a speciality of the restaurant.这帮匪徒通过他们的连锁饭店洗赃款。
The gang laundered the stolen money through their chain of restaurants.这家饭店除星期一外，每天都营业。
The restaurant is open every day except Monday.她是饭店的女服务员。
She is a waitress in a restaurant.这个饭店的服务质量已经有了很大改善。
The quality of service in this restaurant has improved a lot.这家饭店是由一家人经营的。
This restaurant is a family concern.凌晨6点，他们悄悄地潜入他们下榻的饭店。
They sloped into their hotel at 6am.通常需提前数月预订的三星级饭店Three-star restaurants that are normally booked for months in advance没有几家城市酒店能与克里雍大饭店媲美。
Few city hotels can outclass the Hotel de Crillon.高悬的灯光映照出里兹饭店的轮廓。
饭店英语Unit 1
3、询问客人的喜好或意愿时用Would you…? 您要茶还是咖啡 Would you like tae or coffee? Would you mind …ing? 您介意…吗——用于 征对方同意时 下列为“疑问+would you…?”的句型只能用于 询问客人的希望。 您什么时候要参观故宫博物院 When would you like to visit the palace museum? 您想去哪里吃午餐 Where would you like to have lunch? 您喜欢哪一种房间 Which kind of room would you prefer? 您想用什么方式付账 How would you like to settle your bill?
1.接待旅客英语会话注意事项 2.接待旅客基本英语会话句型 3.基本的电话应对
接待旅客英语会话注意事项
不要太顾及语法，针对情况应答 用心听客人讲话，不懂不要装懂 表达要清新简洁，不要口若悬河 语言要合乎礼节，不要使用俚语 称呼 sir/madam, excuse me 招呼
五、 数字的读法
1) 13—16的字尾是“teen”例如13为thirteen14为 fourteen。 2) 从20至90表十位数字的字尾是“ty”如30为thirty40为 forty。 3) teen与ty很容易搞混应该特别注意发音是否正确。 4) hundred一百的后面须加and但美语and可以省略如 果百位数为零要在thousand一千后面加上and。 139元 one hundred and thirty-nine dollars. 1028元 one thousand and twenty –eight dollars 2300元 two thousand three hundred dollars 5) 自1000至1999的数字有两种读法 1456 one thousand four hundred and fifty-six fourteen hundred and fifty-six
饭店英语怎么读
饭店英语怎么读饭店用英语表示为hotel，其英式读音为[həʊˈtel]，美式读音为[hoʊˈtel]。
hotel可作名词和不及物动词，作为名词是，含义有“酒店、旅馆、饭店、酒吧”；作为不及物动词时，含义为“使……在饭店下榻进行旅馆式办公”。
hotel的中文意思及用法介绍1、作为名词时，译为酒店;旅馆;旅社;酒吧;酒馆;餐馆。
例句：We stayed at/in a hotel.我们住在旅馆里。
Going into the hotel is like stepping back in time.走进这家旅馆就像是回到了过去。
The hotel offers a high standard of comfort and service.这家旅馆提供高标准的舒适享受和优质服务。
We took a room at the hotel for two nights.我们在旅馆开了个房间，住了两夜。
One of the hotel's plus points is that it is very central.那个旅馆的优势之一是它处于市中心。
The hotel is going to be converted into a nursing home.那家旅馆将被改建成私人疗养院。
We found out we were staying in the same hotel.我们发现我们住在同一家旅馆里。
The brochure should give you a good idea of the hotel.这本小册子详细介绍这家旅馆。
You will find our hotel a true home from home!本旅社将使你感到宾至如归！The hotel also offers bar, which is an ideal place for you to sit back and sip your favourite cocktails.也可以在这里是一个酒吧，这是一个完美的地方，喝一口罚款和全面小康的一天。
饭店英语》Hotel English
❖ Reading
通过对所选文章的阅读，使学生掌握饭店大堂内入口处相关 服务人员的工作范围、职责以及需要具备的基本素质；要求 学生掌握相关的专业词汇，培养学生的专业阅读能力，使学 生对未来的就业岗位有清楚的了解和认识。
自独立，内容上围绕单元主题进行选材和设计。
❖ 学生情况 《饭店英语》课程为以下三个专业学生的专业
必修课：旅游英语、涉外酒店、旅游管理。
优势：已经进行了为期一年的英语语言学习， 奠定了一定的语言基础。
薄弱点：专业词汇量积累不足 口语水平有待提高
二、课程情况
❖ 课程内容 本课程内容涵盖全面，基本包涵了饭店内的各个部 门和服务的所有领域，如：预定、前厅服务、客房 服务、餐饮服务、康乐与会议服务、投诉处理、销 售、商务中心等。
二、课程情况
❖ 课程目的
本课程重在培养学生与专业相关的英语语言知识和 英语交际能力。可以供涉外酒店管理、旅游管理、 旅游英语等专业的学生在学完基础英语课程之后， 作为专业英语课程来设置。通过强化学生就业后在 工作岗位所需要的英语综合技能，包括听、说、语 法和阅读能力，使学生在今后的工作当中能真正将 英语灵活的应用起来。
❖ 教学课件 将教学重点和难点以课件的形式加以呈现，条理清 晰，引导学生的学习兴趣。
❖ 教学视频 利用高等英语教学网、高职高专英语教学网等网站， 下载饭店英语情境对话视频，激发学生的学习兴趣， 训练学生的听说能力。
五、教学内容
❖ 教学重点 1.饭店大堂服务人员尤其是门童及大堂接待 员的基本工作职责，以及他们需要具备的基 本素质； 2.实际工作场景下的交际对话，以及与本主 题相关的更多的表达方式。
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Management and Organization
Four Seasons prefers to develop their senior management team from within the company to retain consistency, work ethic, and the culture that has made them successful.
Four Seasons Hotel Hangzhou at West Lake
Make an Entrance in West Lake
Four Seasons Resort Bali at Sanyan
A Day in the Life of a Balinese Farmer
The honor of four seasons
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Four Seasons Hotel founder Mr. Sharp’s future direction for the Group is to manage medium-sized hotels that offer exceptional service in moderately large scale, spacious rooms , friendly staff and meticulous service.
One of Four Seasons additional strengths is in their values, which is an important component of their operational expertise. Four Seasons believes that each of its employees needs a sense of dignity, pride and satisfaction in what they do. Mr. Sharp’s entrepreneurial spirit and vision of combining friendliness and efficiency with the finest traditions of international hotel keeping have transformed the Four Seasons from a modest motor hotel in Toronto to a leading global operator of hotels and resorts.
AAA five diamond awards
22 hotels of four seasons have five diamond award.
Thank you !
01
Four Seasons Resort in Costa Rica
02
03
Four Seasons Hotel in Florence
Four Seasons Hotel in Hangzhou West Lake
ቤተ መጻሕፍቲ ባይዱ04
Travel to New Heights Aboard the Four Seasons Jet Travel to New Heights Aboard the Four Seasons Jet Experience the rich cultures, landscapes and cuisines of up to nine international destinations on a single journey by Private Jet.
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In 1982,the four seasons launched residential property to provide guests with full property rights or shared property rights of urban residential and holiday villas , and supporting the Four Seasons Hotel personalized service.
As the hotel industry's annual "Oscar", a year of Forbes travel guide to high standards and reputation of the industry experience.The four seasons hotel in 2015 five star list is still the lead.
The operating characteristics of the Four Seasons Hotel Group
1.European style "golden key" service
2.private reservations
3.“no luggage”scheme
4.business service for 24 hours
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September 23,2013.Allen Smith , Mr officially served as president and CEO of the Four Seasons Hotel Group.
Development history
• Four seasons into the China market since 2002, Chinese eighth Hotel Four Seasons Hotels Shenzhen at the end of September 2013. Together with the existing curtain is located in Beijing, Guangzhou, Hangzhou, Hongkong, seven hotels in Macao and Shanghai, the most important city in the China seasons and locations have the gold hotel. The four seasons for the future in China market project look forward, in the next four to five years, Chinese market has no less than six projects are in different stages of developmet.
•
Treat others like oneself.Four Seasons believes that each
of its employees needs a sense of dignity, pride and satisfaction in what they do.
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Spirit of innovation
2016 饭店英语
CONTENTS
Brand Story
● In 1961,Four Seasons Hotels Group founded the first motel in
the center of Toronto. And the new generation of international business travels as the service object. Four Seasons is the first hotel in Europe to operate: Inn on the park-the Four Seasons Hotel London at Park Lane.
• •
It has nearly 100 hotels and resorts in 39 countries, as well as private residential and residential clubs in countries. The upcoming opening of the hotel is as follows:Four Seasons Hotels Dubai， Four Seasons Hotels Bahrain Bay and Orlando Disney Park Four Seasons Resort Hotel and so on。 Orlando Disney Park Four Seasons Resort Hotel is the only one settled in the El Luxor Hotel, Disney Park, the experience has always run through the theme of Disney, 443 rooms and Suites, including a roof restaurant, a total of 4 restaurants. The development of the four seasons hotel is immeasurable.
•
Four Seasons has become a dominant luxury brand that is defined by high levels of personal service . Chinese
high-end guests at the time of travel,the Four Seasons Hotel hopes to become the preferred.So they have a deep understanding of the guests and bring them customized service experience.This is the highly customized services.