商务英语口语培训(七)-询价
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Unit Five Enquiry
❖ 1.请报所附询价单上的货物的价格，我们需要伦敦 到岸价。 • Please quote us for the goods listed on the enclosed inquiry sheet, giving us your CIF London.
•Inform sb. + (that) 从句
•Inform sb. of sth.
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Unit Five Enquiry
❖ 4.我们已对你们的产品进行了询价，请在月底前报价.
• We have already made an inquiry for your articles, please make an offer before the end of this month.
FOB 离岸价 =free on board
买方负责派船接运货物，卖方应在合同规定的装运港和规定的期
限内将货物装上买方指定的船只，并及时通知买方。货物在装 船时越过船舷，风险即由卖方转移至买方。
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Unit Five Enquiry
❖ 3.请报最优惠的价格，并告诉我们每一张订单必需的最 少订购数量。
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Warm-up Speaking
Topic:
` Etiquette
` Content
` Time of reply
…
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Unit Five Enquiry
❖ 1.请报所附询价单上的货物的价格，我们需要伦敦 到岸价。 • Please quote us for the goods listed on the enclosed inquiry sheet, giving us your CIF London. quote v. 报价；引用 n. 引用 quotation n. 报价，报价单; 引文，引证 Eg. 谁的报价也不会比我的报价更低。 No one can quote you a price lower than mine.
Nobody/No one is present today. 今天所有人都没有出席。（完全否定）
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Unit Five Enquiry
Practice
所有的产品都是美国进口的。 All of the products are imported from America.
不是所有的产品都是美国进口的。 Not all of the products are imported from America. All of the products are not imported from America.
商务英语口语
邓程伟 August 2nd 2013
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ppt课件 LOGO
Unit Five Enquiryc
▪ 询盘 ▪ enquiry / inquiry
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Warm-up Speaking
Topic:
What’s the difference between price inquiry of business and that of daily transaction behaviors?
•Please quote us your best price and let us know the minimum quantity for each order.
•最小订货量 MOQ = minimum order quantity
•let us know = inform us of…
•Inform v. 通知，告诉
• make an inquiry 询价 • make an offer 出价，报价
• article n. 文章，物品，条款（这里=goods, products)
v. 签订协议
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Unit Five Enquiry
❖ 5.如果贵方能向我方提供该产品报盘的话，我方会 很高兴的.
• We shall be pleased if you will furnish us with your quotation for this product.
Unit Five Enquiry
❖ 2.请向我方报贵方压缩机的最低上海港离岸价。
• Pleas quote ompressors FOB Shanghai.
最低价格，最优惠价格
The lowest/best/most reasonable/most favorable/most concessional price…
所有的产品都不是从美国进口的。
None of the products are imported from America.
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Unit Five Enquiry
None of the products are/is imported from America.
none of + n. 后面的谓语动词单复数取决于 of 后面的名词。 若名词为不可数名词，或可数名词单数，则谓语动词用单数； 若名词为可数名词复数，则谓语动词用单数复数均可。
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Unit Five Enquiry
不完全否定 & 完全否定 Everyone is present today. 今天每个人都出席了。 Not everyone is present today. 不是每个人今天都出席了。
Everyone is not present today. 不是每个人今天都出席了。（不完全否定！）
Enclose v. 包围，将···装入；附上 Enclosed a. 被包围的，与世隔绝的；被附上的
inquire=enquire v. 询问，调查 inquiry = enquiry n. inquiry sheet 询价单
CIF 到岸价 = cost + insuranc9e + freight 成本+保险+运费 ppt课件
商务英语询盘情景对话五分钟
商务英语询盘情景对话五分钟1）一般询价：这种询价并不一定涉及到具体的交易，一般属于大致的了解。
2）具体询价：所谓具体询价实际上就是请求对方报盘（request for an offer）。
也就是说，买方已准备购买某种商品，或已有现成买主，请卖方就这一商品报价。
Basic Expressions1. Our buyers asked for your price list or catalogue.我们的买主想索求你方价格单或目录。
2. Prices quoted should include insurance and freight to Vancouver.所报价格需包括到温哥华的保险和运费。
3. I would like to have your lowest quotations C.I.F. Vancouver.希望您报成本加运费、保险费到温哥华的低价格。
4. Will you please send us your catalogue together with a detailed offer?请寄样品目录和详细报价。
5. We would appreciate your sending us the latest samples with their best prices.请把贵公司的新样品及优惠的价格寄给我们，不胜感激。
6. Your ad in today's China Daily interests us and we will be glad to receive samples with your prices.对你们刊登在今天《中国日报》上的广告，我们很感兴趣。
如能寄来样品并附上价格，不胜欣慰。
7. Will you please inform us of the prices at which you can supply?请告知我们贵方能供货的价格。
8. If your prices are reasonable, we may place a large order with you.若贵方价格合理，我们可能向你们大量订货。
商务英语口语600句排版打印版(新)
Business English 600Part I.1. Meeting at the Airport 接机2. At the Customs 在海关3. Call on a Customer 拜访客户4. Receiving Visitors 接待来访者5. Making an Agenda 制定日程6. Changing Plans 改变计划7. Before Touring a Factory 参观工厂前8. Leading a Tour of a Factory 带领参观工厂9. After a Tour of a Factory 参观工厂后10. Airport Departure 机场送行Part II.1. Inquiry 询盘2. Offer 报盘3. Counteroffer 还盘4. Negotiating Prices 议价5. Order 订货6. Stocks 存货7. Delivery 交货8. Shipment 装船9. Packing 包装10. Terms of Payment 付款方式Part III.1. Commission 佣金2. Discount 折扣3. Insurance 保险4. Imports and Exports 进货与出货5. Signing Contracts 签订合同6. Commodity Inspection 商品检验7. Demanding Actions and Reminders 催促与提醒8. Complaints 抱怨9. Claim 索赔10. Recommending another Product 推荐另一种产品Part IV.1. At a Trade Fair 在商品交易会上2. Credit Investigation 信用调查3. Market Research 市场调研4. Introduction to a Company 介绍公司5. Products Presentation 介绍产品6. Sales Promotion 促销7. Advertising 广告8. Establishing Business Relations 建立业务关系9. A Business Luncheon 商业便餐10. Agency 代理Part V.1. Tender 投标2. Patent and Trademark 专利与商标3. Technology Transfer 技术转让4. Export of Labor Service 劳务输出5. International Leasing Trade 国际租赁贸易6. Foreign Trade Policy 外贸政策7. Compensation Trade 补偿贸易8. Processing and Assembling Trade 加工贸易9. Joint Venture 合资企业10. Inside the Office 公司内部Part I. Page 2-Page 9Meeting at the Airport接机1. Excuse me, Sir. Are you Mr. White from New York?对不起，先生。
商务英语询价口语
商务英语询价口语商务英语询价口语怎样询价?how to make inquiries?1.商务建议进出口业务的首要环节就是询问价格，只有探清对方的价格底线，才能知道是否有钱赚。
could you please give me an indication of the price?(请你们提出一个估计价格好吗?)或i'd like to have your lowest quotation.(我想听听你的最低价)都是常见的开场表达形式。
2.商务英语情景对话a:i'm very interested in item no.5 0f your products. it's attractive.i'd like to have your lowest ciuotations. cif liverpool.我对贵厂生产的5号产品很感兴趣，它很具有吸引力，我想知道你方最低的报价，利物浦到岸。
b:i'm glad to hear that.these are brand-new products' ofours.i'm quite sure that it would be in great demand in your market this year.here is our price sheet.对此我很高兴，这些都是我们的最新产品，我相信今年它在你们的市场会有很大的销量。
这是我们的报价单。
price sheet报价单a:would it be possible for you to tell me your sales terms and conditions?请问贵公司的销售条款和条件是什么?b:we usually export cif.我公司通常是按到岸价出口的。
cif (cost insurance & freight)成本加运费和保费到……港口价，后接目的'港的港名。
《商务英语口语大全【完整版】》
《商务英语口语大全【完整版】》一、商务问候与介绍1. 问候Good morning/afternoon/evening, it's a pleasure to meet you.（早上/下午/晚上好，很高兴见到您。
）How do you do? I've heard a lot about you.（您好，我久闻大名。
）It's nice to finally put a face to the name.（很高兴能将名字与人对上号。
）2. 自我介绍My name is [Your Name], and I'm the [Your Position] at [Company Name].（我叫[您的名字]，是[公司名称]的[您的职位]。
） I'm looking forward to working with you on this project.（我期待与您共事这个项目。
）二、商务洽谈与沟通1. 表达意见In my opinion, [Your Opinion].（在我看来，[您的意见]。
）I believe that [Your Idea] could be beneficial for both parties.（我相信[您的想法]对双方都有益。
）I'd like to suggest [Your Suggestion].（我想提出[您的建议]。
）2. 谈判技巧I understand your concerns, but let's consider the possibilities from another angle.（我理解您的担忧，但让我们从另一个角度考虑一下可能性。
）If we can agree on [Certain Terms], I'm confident that we can finalize the deal.（如果我们能在[特定条款]上达成一致，我相信我们可以完成这笔交易。
商贸英语口语之询价
商贸英语口语之询价一、惯用单句1 我们对中国的地毯非常感兴趣，我想就这方面进行询价。
We are very interested in Chinese carpets. I'd like to make an inquiry.2 我们对你们的地毯很感兴趣。
你方的报价如何？We're quite interested in your carpets. How about your offer?3 请把你们的价格表或目录寄给我们好吗？Will you please send us your price list or catalogue?4 请把你们的目录和详细报价寄给我们好吗？Will you please send us your catalogue together with a detailed offer?5 您能把目录中所列产品的价格报给我们吗？Could you make offers for the items listed in your catalogue?6 您能把七号产品的价格报给我吗？Would you give me an offer for Item No.7?7 您能把ZX102型的价格报给我吗？May I have your offer for Model ZX102?8我能问一下这种产品的价格吗？May I ask the price of this product?9我能问一下这种产品的最低价吗？May I ask the rock-bottom price of this product?10 您能告诉我这个产品的单价是多少吗？Could you tell me the unit price of this product?11你能给我报这些商品的最低价格吗？Would you please quote me your lowest prices for the goods? 12希望您能报给我们纽约到岸价的最优惠价格。
商务英语-口语900句(中英对照纠错版)
《商务英语口语900句》目录：Unit 1 希望与要求Unit 2 产品介绍Unit 3 业务范围介绍Unit 4 承诺Unit 5 询盘Unit 6 报盘Unit 7 还盘Unit 8 对还盘的反应Unit 9 要求优惠Unit 10 给予优惠Unit 11 双方让步Unit 12 订货及确认Unit 13 请求代理并说明代理理由和代理能力Unit 14 对代理请求的回应Unit 15 代理条件和要求Unit 16 合同Unit 17 卖方对支付方式的要求Unit 18 买方的支付方式Unit 19 保险Unit 20 对包装的建议及要求Unit 21 告知客户包装所用材料、方式及其质量保证Unit 22 货运通知Unit 23 货运要求及答复Unit 24 催运货物并告知货物迟到结果Unit 25 仲裁Unit 26 索赔理由及依据Unit 27 索赔内容及金额Unit 28 对索赔要求的回应Unit 29 引进技术的要求Unit 30 技术引进的方式及费用Unit 1希望与要求Part 11. We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods .我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。
2 .In order to extend our export business to your country we wish toenter direct business relations with you.为了扩大我们在贵国的出口业务，我们希望和你们建立直接贸易关系。
3. Our hope is to establish mutually beneficial trading relationsbetween us .希望在我们之间能够建立互惠互利的贸易关系。
最新文档-商务英语口语实训(上册)Unit07 Product Introduction-PPT精品文档
The seller: Would you like to place an order today? 您今
天想定货吗？
Would you like to place an order right now? 你想立刻下一个订单吗?
说实话，这台笔记本电脑确实操作简便。如果 你有任何的问题或者困难，我非常愿意解答你 的问题。现在您能告诉我，您在使用笔记本电 脑时遇到了什么问题吗？
2.Translate the following sentences into English.
⑴ 这个型号的打字机高效，经济，耐用。
This model of typewriter is efficient, economical, and durable.
Buy from companies with eco-friendly policies; boycott those without. 买那些注重环保的公司的产品， 抵制不环保公司的产品。
It is expertly designed, environmentally friendly, lightweight, and simple to operate. 产品外观设计小巧 精美，绿色环保，使用方便，便于携带。
⑵ 节省空间，方便携带。
It can save the space and it’s easy to carry.
⑶ 上海生产的秒表质量高。 Stopwatches made in Shanghai are of high quality. ⑷ 我已经使得服务器更加节约能源。 We have made servers more energy-efficient. ⑸ 这些是环保的产品。 These are environmentally friendly products. ⑹ 这些仪器操作简单。 These instruments are easy to operate. ⑺ 这一产品无噪音，易于保养。 It’s noiseless and easy for maintenance.
外贸英语对话询价篇
外贸英语对话询价篇做外贸行业，即使没有一口流利的英语，了解一些常用的外贸英语对话也是很有必要的!今天店铺在这里为大家分享外贸英语对话询价篇，希望这些英语对话会对大家有所帮助!外贸英语对话--询价篇Tom: I'm glad to have the chance to visit your corporation. I hope to conclude some substantial business with you.Chen: It's great pleasure. Mr Tom, to have the opportunity of meeting you. I bilieve you have seen the exhibits in the show room. May I know what particular items you are intersted in? Tom: I'm interested in your hardware, I have seen the exhibits and studied your catalogs. I think some of the items will find a ready market in Holland. Here is a list of my requirements. for which I'd like to have your lowest quotations, CIF Sydney.Chen: Thank you for your inquiry. Would you tell us the quantity you require so as to enable us to work out the offers?Tom: I'll do that. Meanwhile, would you give me an indication of price?Chen: Here are our FOB price lists. All the prices in the lists are subject to our confirmation. Tom: What about the commission: From European suppliers I usually get a 3 to 5 percent commission for my imports. It's the general practice.Chen: As a rule we do not allow any commission. But if the order is large enough, we'll consider it.Tom: You see, I do business on commission basis. A commission on your prices would make it easier for me to promote sales. Even a 2 or 3 percent would help. Chen: We'll discuss this when you place your order with us.汤姆：我感到很高兴能有机会拜访贵公司。
商务英语商讨价格对话
商务英语商讨价格对话商务英语商讨价格对话以下是商务英语商讨价格对话，快来看看吧。
商讨价格英语对话Peter:I'd like to get the ball rolling by talking about prices.我们从谈价格开始吧.Smith:Shoot. I'd be happy to answer any questions you may have.洗耳恭听.我很乐意回答你的任何问题.Peter:Your products are very good. But I'm a little worried about the prices you're asking.贵司产品非常不错,但我有点担心你的`价格.Smith:You think we will be asking for more?你认为我们会要更多吗?Peter:That's not exactly what I had in mind. I know your research costs are high, but what I'd like is a 25% discount.那并不是我想的.我知道你们的研究成本是很高,但我希望能得到七五折.Smith:That seems to be a little high. I don't know how we can make a profit with those numbers.太高了.这样的折扣我们没有利润了.Peter:We said we want 10000pcs over a three-month period. Whatif we plan orders for a year, with a guarantee?我们接下来的三个月需要采购10000个,如果我们保证一年的订单怎么样?Smith:If you can guarantee that on paper,I think we can discuss this further.如果你能将你的保证写下来的话,我想可以考虑.英语知识点：1.I'd like to get the ball rolling by talking about prices."get the ball rolling"就是"开始做某事"的意思,"to make something start happening".也可以说是"set/start the ball rolling",意思不变.I'll start the ball rolling by introducing the first speaker. 我来介绍一下第一位讲演者作为开始.I'd like to get/start the ball rolling by doing sth是一句谈话,谈判时很好的开场白.2.Shoot:(让某人把话说出来)说吧,请讲.比较的非正式.You want to tell me something? OK, shoot! 你有话要告诉我?那好,说吧!3.That's not exactly what I had in mind.Have(got) sth in mind:打算做某事,有心做某事What do you have in mind for dinner tonight? 你晚上想吃什么?How long have you had this in mind? 你想这件事多久了?大家要注意了,have sth in mind单纯地指想或者计划某事,不带感情色彩,而 have sth on sb's mind意思就大不一样了.Don't bother your father tonight─he's got a lot on his mind. 今晚就别打扰你父亲了--他的烦心事儿已经够多了.4.What if we plan orders for a year, with a guarantee?Order: 订货;订购;订单相关词组:Place an order for sth:订购某物I would like to place an order for ten copies of this book. 这本书我想订购十册.Can be made to order:可以定做These items can be made to order(= produced especially for a particular customer) 这几项可以订做.5.If you can guarantee that on paper,I think we can discuss this further.On paper: when you put something on paper, you write it down 写下来;笔录On paper还有一个意思,就是"仅照字面看;理论上", judged from written information only, but not proved in practice.例如,The idea looks good on paper. 仅就字面看,这个主意不错.。
跟老外 询价-还价 商务用语
客户询价1.Will you please let us have an idear of your price?2.Are the prices on the list firm offers?3.How about the prices/ How much is this?我们报价4.This is our price list.5.We do not give any commission in general.6.What do you think of the payment terms?7.Here are our FOB prices. All the prices in the lists are subject to our final confirmation.8.In general, our prices are given on a FOB basis.9.We offer you our best prices, at which we have done a lot business with other customers.10.Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?11.This is the price list, but it serves as a guide line only. Is there anything you are particularly interested in?客人还价12. Is it possible that you lower the price a bit?13.Do you think you can possibly cut down your prices by 10%?14.Can you bring your price down a bit? Say 20 Dollar per dozen.15.It's too high. We have another offer for a similar one at much lowerprice.16.But don't you think it's a little high?17.Your price is too high for us to accept.18.It would be very difficult for us to push any sales it at this price.19.If you can go a little lower, I'd be able to give you an order on the spot.20.It is too much. Can you discount it?拒绝还价21.Our price is highly competitive./this is the lowest possibleprice./our price is very reasonable.22.Our price is competitive as compared with that in the international market.23.To tell you the truth, we have already quoted our lowest price.24.I can assur you that our price if the most favorable. A trail will convince you of my words.25.The price has been cut to tht limit.26.I'm sorry. It is our rock-bottom price.27.My offer was based on reasonable profit, not on wild speculations.28.While we appreciate your cooperation, we regret to say that we can't reduce our price any further.接受还价29.Can we each make some concession?30.In order to concluede business, we are prepared to cut down ourprice by 5%.31.If your oder is big enough, we may reconsider the price.32.Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own profit.33.The price of his commodity has recently been adjusted due to advance in cost.34.Considering our good relationship and further business, we give a 3% discount.客人询问最小单数量35. What's minimum quantity of an order of your goods?询问订货数量36.How many do you intend to order?37.Would you give me an idear how much you wish to order from us?38.When can we expect your confirmation of the order?39.As our backlogs are increasing, please hasten the order?40.Thank you for your inquiry, would you tell us what quantity you require so that we can work out the offer?41.We regret that the goods you inquire about are not available.客人回签订单数量42.The size of our order depends greatly on the prices.43.Well, if your order is large enough, we are ready to reduce our price by 2 percent.44.If you reduce your price by 5, we are going to order 1000 sets.45.Considering the long-standing business relationship between us, we accept it.46.This is a trail order,please send us 100 sets only so that we may test the market. If successful, we will give you large orders in the future.47.We have decided to place an order for your goods.48.I'd like to order 600 sets.49.We can't execute orders at your limits.感谢下单50. Generally speaking, we can supply from stok.51.I want to tell you how much I appreciate your order.52.Thank you for your order of 100 dozen of the skirts, we assure you of a puntual execution of your order.53.Thank you very much for your order.交货客人询问交货期54. What about our request for the early delivery of the goods?55.What is the earliest time when you can make delivery?56.How long does it usually take yo o make delivery?57.When will you deliver the products to us?58.When will the goods reach our port?59.What about the method of delivery?60.Will it possible for you to ship the goods before early October?答复交货期61. I think we can meet your requirement.62.I'm sorry. We can't advance the time of delivery.63.I'm very sorry for the delay in delivery and the inconvenience it must have casued you.64.We can assure yo that the shipment will be made not later than the first half of May.65.We will get the goods dispatched within the stipulated time.66.The earliest delivery we can make is at the end of September.客人要求提早交货67.You may know that time of delivery is a matter of great important.68.You know that time of delivery is very important to us,hope you can give our request your special considertation.69.Let's discuss the delivery date first.You offered to deliver the goods within six months after the contract signing.70.The interval is too long. Could we expect an earlier shipment within three months?稳住客人71.We shall effect shipment as soon as the goods are ready.72.We will speed up the production in order to ship your oder in time.73.If you desire earlier delivery, we can only make a partial shipment.74.But you'd better ship the goods entirely.75.We'll try our best. The earliest dlivery we can make is in May, but I can assure you that we'll our best to advance the shipment.76.I'm afraid not. As you know, our manufacturers are full and have a lot of order to fill.77.I'll find out with our home office. We'll do our best to advance the time of delivery.78.Thank you very much for your coopertaion.79.I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction.签单前建议1.Before the formal contract is drown up we'd like to restate the main points of the agreement.2.We can get the contract finalized now.3.Could you repeat the terms we've settled?4.It is very important for us to abide by contracts and keep good faith.5.Have you any questions as regards to the contract?6.I'd like to hear your idears about the problem.7.I think it is better to have a good understanding, of all clauses before signing a contract.8.Do you have any comment to make about this clause?9.Do you think the contrat contains basically all we have agreed onduring negotiations?10.Everything has been arranged well. I hope the signing of the contract will go smoothly.11.These are two originals of the contract we prepared.询问签单12. When shall we sign the contract?13.Mr.Brown, do you think it is time to sign the contract?14.Shall we go over the other terms and conditions of the contract to see if we agree on all the particulars?15.Shall we sign the contract now?16.Just sign there on the bottom.17.The contract is ready, would you mind reading it through?18.We have reached an agreement on all the clauses discussed so far. It is time to sign the contract.签单后祝语19.I'm very pleased that we have come to an agreement at last.20.Let's congratulate ourselves for the successful contract.付款方式客人询问付款方式1.Shall we discuss the terms of payment?2.What is your regular practice about terms of payment?3.What are your terms of payment?4.How are we going to arrange payment?回复询问付款方式5.We'd like youto payus by T/T.6.We always require T/T for our exports and we pay by L/C for our imports as well.7.We insist on full payment.8.We ask for a 30 percent down payment.9.We expect payment in advance on first orders.客人建议付款方式10. We hope you will accept D/P payment terms.11.In view of this order of small quantity, we propose payment by D/P with collection through a band so as to simplify the payment procedure.12.Payment by L/C is the safest method, but rather complicated.礼貌拒绝客人13.I’m sorry. We can't accept D/P or D/A. We insist on payment byT/T.14.I'm afraid we must insist on our usual payment terms.15."Payment by installments" is not the usual practice in world trade.16.It is difficult for us to accept your suggestions.接受客人付款方式17.In view of our long friendly relations and the efforts you have made in pushing the sales, we agree to change the terms of payment from L/C at sight to D/P at sight, However, this should not be taken as a precedent.18.Have no alternative but to accept your terms of payment.信用证要求及货币19.When should we open the L/C?20.Your L/C must reach us 30 days before the date of delivery so as to enable us to make all necessary arrangements.21.How long should our L/C be valid?22.The L/C should be valid 30 days after the date of shipment.23.Could you tell me what documents you'll provide?24.Together with the draft, we'll also send you a full set of bill of lading, an invoice, and an insurance policy, a certificate of origin and a certificate of inspection. I suppose that is all.25.In what currency will payment by made?26.We usually do business in U.S dollar as world prices are often dollars based.保险1.As for the insurance, I have quite a lot of things which I am still not clear about.2.May i ask you a few questions about insurance?3.What do yur insurance clauses cover?4.I wonder if the insurance company holds the responsibility.5.Have tiy taken our insurance for us on these goods?6.Can you tell me the difference between WPA and FPA?7.What risks are you usually covered against?8.Is war risk to be covered?9.I'd like to have the insurance of the goods covered at 110% of the invoice amount.补充：1.Let me introduce you to Mr Lee, general manager of our company.2.It's an honor to meet.3.Nice to meet you. I've heard a lot about you.4.How do I pronounce your name?5.How do i address you?6.It's going to e the pride of our company.7.What line of business are you in?8.Keep in touch. Thank you for coming.9.Don't mention it.10.Excuse me for interrupting you.11.Excuse me a moment.12.Excuse me. I'll be right back.13. What about the price?14.What do you think of the payment terms?15.How do you feel like the quality of our products?。