英语常用接待用语
红星美凯龙收银台英语接待规范

一:礼貌用语1:Welcome to Red star. (Can I help you?)欢迎光临红星,(请问我可以帮您吗?)2:Thank you very much.非常感谢!3:Y ou are welcome.不用客气4:Welcome to come here again !欢迎您再来。
5:Thank you very much, I hope you enjoy your stay.谢谢您,希望您对我们的服务满意。
二:洗手间位置Customer: Excuse me. Where is the washroom?顾客:请问洗手间在哪儿?Servant:The washroom is in the first right exit (1楼)(可以用grand floor表示一楼,也可以用first floor)服务员:洗手间在右拐的第一个安全出口。
The washroom is in the last exit at the end of this way. (2楼、3楼)洗手间在这条路的最后一个安全出口。
The washroom is at the end of the second /first floor. (国际馆)洗手间在二楼/一楼的尽头。
三:咨询(1):询问厂家位置S:Welcome to Red star. (Can I help you?)欢迎光临红星,(请问我可以帮您吗?)C:Excuse me. Where is the HANFENG?请问翰丰在哪儿?S:HANFENG is on the fourth floor . Y ou can take the escalator to the fourth/third floor.(1楼)翰丰在我们的四楼。
您可以乘坐电动扶梯上四楼。
HANFENG is on the fourth floor .Y ou can go to the end of this way, take the escalator to the fourth/third floor.(2楼、3楼)翰丰在我们的四楼。
餐厅服务员英语常用语和翻译

餐厅服务员英语常用语和翻译在餐厅工作的服务员是与客人直接接触最多的员工之一,他们需要用流利的英语与来自世界各地的客人进行沟通。
下面是一些餐厅服务员在工作中常用到的英语常用语和它们的翻译。
接待客人1.Welcome to our restaurant. - 欢迎光临我们的餐厅。
2.How many in your party? - 你们几位?3.Would you like a table or booth? - 你想要桌子还是包间?了解客人需求1.May I take your order? - 我可以帮您点餐吗?2.Are you ready to order or do you need more time? -您准备好点菜了吗,还是需要更多时间?3.Can I get you something to drink? - 给您来杯饮料吗?传递订单和服务1.I’ll bring your drinks right out. - 我马上给您端来饮料。
2.How would you like your steak cooked? - 您要牛排几分熟?3.Is there anything else I can get for you? - 还有什么可以帮您的吗?结账和送别1.Here is your bill. - 这是您的账单。
2.Thank you for dining with us. Have a great day! - 感谢您光顾,祝您今天愉快!3.Goodbye, and we hope to see you again soon. - 再见,希望很快可以再见到您。
以上是餐厅服务员常用的英语口语和翻译,学会这些句子能帮助服务员更好地与客人沟通,在工作中更加得心应手。
希望这些句子对想要成为优秀餐厅服务员的人有所帮助。
100句常用于各种场合打招呼的英语实用口语句子

100句常用于各种场合打招呼的英语实用口语句子今天小编想和大家分享的是关于日常用语打招呼的各种口语句子,只要大家熟背它们,下次用英语打招呼时就能有多种不同的表达哦。
一起来学习一下吧。
1.how are you doing?(你好吗?)2.i’m doing great.(我过得很好。
)3.what’s up?(出什么事了/你在忙些什么/怎么了?)4.nothing special.(没什么特别的。
)5.hi.long time no see.(嗨,好久不见了。
)6.so far so good.(到目前为止,一切都好。
)7.things couldn’t be better.(一切顺利。
)8.how about yourself?(你自己呢?)9.today is a great day.(今天是个好日子。
)10.are you making progress?(有进展吗?)11.may i have your name, please?(请问尊姓大名?)12.i’ve heard so much about you.(久仰大名。
)13.i hope you’re enjoying your staying here.(希望你在这里过得愉快。
)14.let’s get together again.(改天再聚聚。
)15.that’s a great idea!(好主意!)16.please say hello to your mother for me.(请代我向你母亲问好。
)17.i’m glad to have met you.(很高兴遇到你。
)18.don’t forget us.(别忘了我们。
)19.keep in touch.(保持联系。
)20.i had a wonderful time here.(我在这里度过了难忘的时光。
)21.have a nice weekend.(周末愉快。
商场必备日常英语

第一单元招呼(Greeting)在竞争日趋激烈的商业活动中,接待顾客的第一句话,通常是先问好,如"Good morning sir/madam."(先生/女士,早上好。
)这是服务业不可缺少的礼节,。
而“May I help you?”(我能为您效劳吗?),更是相当重要的招呼用语,用以激发顾客的购买愿望,从而奠定交易成功的基础。
经典对话1:( C=Customer 顾客 S=Salesclerk 售货员)S: Can I help you,madam ? 女士,能为您效劳吗?C: Yes.Can you help me find a lip stick ? 能否帮我选个唇膏?S: Certainly...How do you like this one? 当然。
这个怎么样?对话2:S: Good mornig,sir.Anything I can do for you? 先生,早上好,能为您效劳吗?C: That's okay.I'm just looking. 没什么,我只是随便看看。
S: Fine.Please take your time. 好的,请慢慢看。
经典对话3:(C=Customer S=Salesclerk)S: Good afternoon.May I help you? 下午好!能为您效劳吗?C: No,I'm taken care of by someone. 不必了,我已经有人帮忙了. ( take care of 照顾 )S: Oh,that's fine.哦,那很好.经典对话4:S: Good morning,Mr.Jones.How are you? 早安,琼斯先生.您好吗?C: Very well,thank you ,and you? 谢谢,我好极了.您怎么样?S: I'm fine, too.Thanks.What can I do for you? 我也很好,谢谢.您想要些什么呢?C: I want to buy some shampoo. 我想买些洗发香波.S: Fine...What about these? 好的...这些怎么样? ( what about 怎样 )第二单元请再说一遍好吗? Pardon?有时候我们会听不懂或听不清楚顾客的问题,在这种情况下,就必须懂得如何礼貌地周旋,"Pardon ?"是最简单也是最客气的反问语,意思是:"对不起,请再说一遍."或者可请懂英语的人来应付,但要避免在听不懂客人所说的话时笑嘻嘻的样子,因为这样是相当没有礼貌的.一、常用句型:1、Parodn(me)?/ Beg your pardon? 请再说一遍好吗?2、I'm sorry,I didn't understand you .抱歉,我不了解您的意思。
商务接待英语范文

商务接待英语范文篇一:商务接待英语口语询问访客身份: May I have your name, please? 请问您贵姓? What company are you from? 您是哪个公司的? Could you tell me what company you are representing? 能告诉我您代表什么公司吗?如果碰到了老朋友可以说: What brings you here? 是什么风把你吹来了?询问是否预约,来访目的? Do you have an appointment? 约好了吗?Would you give me your business card? 请给我您的名片好吗? And can I ask what you wish to see him about? 我能问一下您要见他有何事吗?让客人稍候片刻:I’ll see if he is available. 请让我看看上司是否方便。
Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。
给客人倒茶,礼貌待客: Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖) 带客人去见经理: Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes. 请坐,琼斯先生和史密斯先生几分钟后就到。
Mr. Chen is expecting you. I’ll tell him that you’re here. 陈先生正在等你。
我去告诉他你已到。
Would you come this way, please? 请随我这边来。
婉言拒绝客人来访:Mr. Chen is occupied at the moment and wants to know if your business is urgent. 陈先生正忙着,请问您的事情很紧急吗? He may want to get in touch with you in the future. Would you leave your card? 他想以后再和你联系。
英语接电话常用语

英语接电话常用语下面是店铺整理的英语接电话常用语,欢迎大家阅读!英语接电话常用语一:1、ABC Corporation. May I help you?这里是ABC公司,我能帮你什么吗?这句话算是制式的讲法。
一般接起电话的人通常会先报公司的名字 "ABC corporation", 然后再说, "May I helpyou?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?),因为这样的问法表示我'该'怎么帮你,而非我'需不需要'帮你? 但基本上"May I help you?" 跟 "How can Ihelp you?" 都很常见就是了。
不过如果是机器接的电话,则听到的多半是这样,"Thanks for calling ABC corporation, ifyou know your party's last name or extension, press 1. If you want toreceive information or publication, press 2. If you want to talk to theoperator, press the pound sign or remain on the line." (感谢你打电话到 ABC 来,如果你知道你要找的人的姓或是分机号码,请按1, 如果是想要本公司的简介或出版品,请按2, 如果是要找总机,请按#, 或是请别挂断。
2、 I'll put her on the phone. Just a second。
我会请她听电话,请等一下。
Put someone on the phone 这个短语就是说请某人听电话。
服务人员英语礼貌用语30句
服务人员英语礼貌用语30句1.早晨好。
中午好。
晚上好。
Good morning/afternoon/evening.2.欢迎您光临我们饭店。
Welcome to our Hotel.3.旅游愉快吗Did you have a nice trip4.我是接待员/服务员。
I am receptionist. (waiter/waitress).5.需要我帮忙吗What can l do for yon6.请稍等一会儿。
Just a moment, please.7.很高兴为您服务。
I am always at your service8希望您在这里住得愉快。
I hope you will enjoy your stay with us here.9.对不起,给您添麻烦。
I am very sorry to have caused you so much trouble.10.如果您需要什么帮助,请及时告诉我。
Just let me know if there is anything. I can do for you .11.这边请。
This way,please.12. 请走这边。
Would you care to step this way,please13.不客气。
You are welcome/“Not at all/It“s my pleasure.14.为宾客服务是我们的荣幸。
It“s our pleasure to serve our guests15.您先请。
请跟我来。
After you.Follow me ,please.16.对不起,我马上就过来。
Excuse me,I will be with you in a minute..17.能告诉我您的姓名吗May l have your name18.对不起,止您久等了;Sorry to have kept your waiting.19.您能填一下这张表吗Would you please fill in this form20.您如何付账,是现金还是信用卡How are you going to pay,in cash or by credit card21.对不起,我能进来吗Excuse me,may l come in22. 一直往前走。
酒店英语基本用语对话带翻译
酒店英语基本用语对话带翻译在国外旅行或出差时,如果要入住酒店,掌握一些基本的酒店英语用语会让您的住宿体验更加顺畅和愉快。
下面列举了一些常用的酒店英语基本用语对话,并附有中文翻译,希望对您有所帮助。
预订房间 - Booking a Room对话一Guest:Good afternoon. I’d like to make a reservation for a single room, please.Receptionist: Of course. For how many nights would you like to stay?Guest: Three nights, from the 15th to the 18th of this month. Receptionist: Great. May I have your name, please?Guest: My name is Lisa Smith.对话一翻译客人:下午好。
我想预订一间单人房。
接待员:当然。
您要住几晚呢?客人:三晚,从这个月的15日到18日。
接待员:很好。
请问您贵姓?客人:我叫丽莎·史密斯。
入住手续 - Check-In Procedures对话二Receptionist: Welcome to our hotel, Ms. Smith. Could I have your passport and credit card for check-in, please?Guest: Sure, here they are.Receptionist: Thank you. Your room key is number 305. The elevators are on the right. Enjoy your stay!Guest: Thank you.对话二翻译接待员:欢迎来到我们的酒店,史密斯女士。
请将您的护照和信用卡给我,用于办理入住手续。
商务接待 英语
商务接待英语一、【商务接待英语翻译】“商务接待”英语翻译为:Business reception二、【发音】1.英[ˈbɪznəs rɪˈsepʃn]2.美[ˈbɪznəs rɪˈsepʃn]三、【例句】I am familiar with roads and urban areas of Jiangsu, Zhejiang road, is your business reception, ideal for sightseeing!本人熟悉市区道路及江、浙道路,是您商务接待,观光旅游的理想选择!四、【商务接待英语用语】1.I have long been looking forward to meeting you.早就想见您了。
2.I have heard a lot about you.久仰大名。
3.May I have your name?请问您高姓大名?4.How about your flight?一路上还好吧?5.I’ll be with you during your visit.您来访期间由我陪同。
6.If you have any question, feel free to ask.如果您有什么问题,请随时提问。
7.This is the schedule I have prepared for you. Let’s lookthrough it together.这是我为您准备的日程表,我们一起来过一遍吧。
8.We have arranged for you a king-sized bed room in theHilton Hotel. It’s about 20-minute drive from our company.我们已经为您准备了希尔顿酒店的大床房。
从我们公司开车去大概要20分钟。
9.Our manager is expecting you in his office.我们总经理正在他的会议室恭候您的大驾。
服务人员英语礼貌用语30句
??服务人员英语礼貌用语30句1.早晨好。
中午好。
晚上好。
Good?morning/afternoon/evening.???2.欢迎您光临我们饭店。
???Welcome?to?our?Hotel.????3.旅游愉快吗???????Did?you?have?a?nice?trip????4.我是接待员/服务员。
???I?am?receptionist.??(waiter/waitress).???5???6???7???8???9???10.???11???12.????13???14.???15???16???17???18.对不起,止您久等了;???Sorry?to?have?kept?your?waiting.???19.您能填一下这张表吗????Would?you?please?fill?in?this?form????20.您如何付账,是现金还是信用卡????How?are?you?going?to?pay,in?cash?or?by?credit?card? ???21.对不起,我能进来吗????Excuse?me,may?l?come?in????22.?一直往前走。
向左转、向右转。
???Go?straight?ahead.Turn?left,turn?right.???23.您可以坐这部电梯到客房;???You?may?go?to?your?room?by?this?elevator..???24.我马上为您查一下。
???Let?me?have?a?cheek?for?you.???25.请坐。
???Take?a?seat.please.???26.我来为您指路。
???I“ll?show?you?the?way·???27.祝您旅途愉快。
???Have?a?good?trip???28.祝您生意兴隆。
???I?wish?you?a?good?business.???29.after before钟dark美味的end 终点fullyhalf help帮助know meet认识月meal 餐number数字name名字night夜晚nice美好的now现在的on在…之上order点单pardon原谅,重复point点percent百分比past过去的pleasure愉快,荣幸quarter一刻,季度regulations规章report报告right对的,右边的room房间second秒,第二stay停留same一样的season季节sweet甜的sour酸的salty咸的signature签名sign信号,签side边see看见service服务step脚步,台阶smoke烟,抽烟sir先生tell告诉table桌子this这个that那个turn转弯tour旅行today今天tomorrow明天time时间too也…taste 品尝,品位terrible糟糕的take拿,取upstairs上楼week星期weekend周末way路worry担心will将…wait等待welcome欢迎weather天气yesterday昨天year年2)Greetings问候Howdoyoudo!Goodmorning/afternoon/evening! Howareyou(doing)?Nicetomeet/seeyou! WelcometoHongfuHotel!Hereyouare.给您。
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英语常用接待用语
英语常用接待用语
人与人交流就要迎来送往,所以我们就需要学会一些接待用语,下面店铺带你了解英语常用接待用语吧!
1.Make yourself at home.Alternative sentence: "My house is your house."Both sentences are very warm ways of welcoming a guest.
请随意,把这儿当成自己的家吧!
"Make yourself at home"和"My house is your house.”
同样的`意思,两句话都是对客人非常热情的招呼。
2. Can I get you something to drink?It's polite to offer someone a drinkif they are coming to your home or office. Can I get you something to drink
家里来了客人或者是办公室里来了客人这句话都用的上,问问别人“需不需要来点喝的?”
3. Would you like something to eat?Depending on the situation, you might also ask your guest if they want something to eat.If they will be staying for a longer period of time, you should probably offer them something to eat.
根据不同情况,“Would you like something to eat"你可以用来问你的客人是否想吃点什么东西。
如果他们在你家里呆很长时间,你应该给他们拿点儿吃的东西。
4. When did you first come to China?This is a good question to ask a foreign guest.Hopefully it will help to start an interesting conversation.
问一问老外"When did you first come to China",这是一个非常好的问题。
可以帮助你们开始一段非常有趣的谈话。
5. What do you think of BeijingThis is a great way to ask someone what they think of any particular place. After asking this,
you can follow up with other questions.Do they like itAre they used to it?Do they miss their family?
"What do you think of..."非常适合用来问别人觉得某个地方怎么样。
问完这个问题,你可以接着问其他问题。
他们喜欢那里吗,习惯了吗,思念家人吗?
6. So do you have any plans for your stay here
You might be interested in why your foreign friend has come to China and what they plan to do while they're here.Most foreigners come either for work or for travel, and sometimes for both.
"So, do you have any special plans while you're here."
你可能会非常想知道为什么你的外国朋友来到中国以及他们有什么具体的计划安排吗?大部分老外来中国是为了工作或者旅游,有时两者兼有。
【英语常用接待用语】。