餐桌礼仪常用英语

酒水

你喜欢喝什么酒？What would you like to drink,

May i fill your glass again?

要再给你加点酒吗

Drink more.

多喝点。

Here's to our friendship and to your health, Cheers!

为我们的友谊和您的健康，干杯！

To the success of your长春trip!

为你长春之行成功干杯！

上菜

Help yourself.

自己来！请自便！

Have some more.

Have more.

Have a little more.

Eat more.

多吃点。

？

Would you like a little bit more?

你想再来点吗？

Ah, here come the egg rolls.

Ah，上春卷儿了。

Try some of the cold dishes.

吃点凉菜吧。

Another course is coming up. 另一道菜上来了。

Just help yourself to whatever you'd like. 请随便挑你喜欢的吃。Since you don't help yourself, i'll help you with some fish balls.既然你自己不下筷，我只好来帮你搛点鱼丸。

It tastes best when taken piping hot.

趁热吃好吃。

Have some more, please.

请再来点儿。

May i help you get some pieces of sweet and sour fish?

我给你夹点糖醋鱼吧。

接待宾客常用基本英语对话句型

1. 四种基本句型

正式的英语，疑问句只有下列四种句型：

May I ~ ? 我可以 ~ 吗？ Could you ~ ? 您可以 ~ 吗？

Would you ~ ? 您愿意 ~ 吗？ Shall I ~ ? 我可以 ~ 吗？

这四种句型被广泛地应用在业务应对上。用法如下：

(1)、自己想做某些事情时，用May I ~ ? 想问不知道该不该问的问题时，用May I know?

May I have your name, please?

请问贵姓？

May I have your check out time, please?

请问您什么时候结帐退宿？

May I see your passport, please?

我可以看一下您的护照吗？

（2）、有求于客人时，用Could you ~ ?

Could you fill out the form, please?

请填写这张表格好吗？

Could you write that down, please?

请写下来好吗？

Could you hold the line, please?

请不要挂断电话好吗？

以上这类情况如果用Would you ~ ? 来问，就变成上级对下级说话的口气，带有质问对方的意思，不适合酒店服务人员使用，所以应特别留意。

（3）询问客人的喜好或意愿时，用Would you ~ ?

Would you like tea or coffee?

您要茶还是咖啡？

Would you like to take a taxi?

您需要出租车吗？

Would you mind ~ ing?

您介意 ~ 吗？

下列为“疑问词+ Would you ~ ?”的句型，只能用于询问客人的希望。When would you like to visit the Jade Buddha Temple?

您什么时候参观玉佛寺？

Where would you like to have lunch?

您想去哪里吃午餐？

What time would you like to eat?

您想要什么时候用餐？

Who would you like to contact?

您想和谁联系？

Why would you like to visit Hong Kong?

您为什么想去香港？

Which kind of room would you prefer?

您喜欢哪一种房型？

Which museum would you like to visit?

您想去参观哪一间博物馆？

How would you like to settle your bill?

您想用什么方式付帐？

How long would you like to stay?

您住多久？

How many tickets would you like to buy?

您要买几张票？

（4）提供建议或服务给客人时，用Shall I ~ ? 与 Would you like me to do ~ ? 的意思相同。

Shall I draw the curtains? 需要我把窗帘拉上吗？

Shall I call a bellman? 需要我叫服务生来吗？

Shall I draw you a map? 需要我画张地图给您吗？

Shall I make the reservation for you? 需要我替您订房间吗？

2. 打招呼

向宾客问候时，必须始终面带微笑用眼睛看着对方。不要说Hello或Hi应该按照时间来说：

Good morning, sir. 早上好，先生。

Good afternoon, ma’am. 下午好，女士。

之后可根据情况加入适当的问句，例如：

Good morning, sir. Welcome to our hotel / *** hotel.

早上好，先生。欢迎光临本酒店 / ***大酒店。

Good evening, ma’am. May I help you?

晚上好，女士。需要我效劳吗？

如果知道客人姓氏，尽量使用客人姓氏。

3. 回答

在与客人对话的过程中，有时必须就对方要求的事项作简要而具体的说明，有时须随声附和表示认同，或确认客人所说的话，已表示慎重。仔细听，听清楚，在依状况作正确的回答尤为重要。