2009年跨文化复习资料
第一部分1.Cultureis the deposit 沉淀ofknowledge,experience,beliefs,values,actions,attitudes,hierarchies,religions,notions of time ,roles ,spatial relations,concepts of the universe,and artifacts acquired by a group of people in the course of generations through individual and group striving. 2.Subculture亚文化群refer to(指的是) a culture that exist within dominant 统治culture,and is ofren based on economic经济or social class社会进阶,ethnicity种族划分,race种族,or geographic region地理区域.3.Subgroup亚群体,usually does not involve the same large number of people and is not necessarily thought of as把看做accumulating累加values and patterns of behavior over generations in the same way as cultures do.4.Cultural identity文化身份refers to one’s sense of belonging to a particular culture or ethnic group指一些人对特定文化和特定民族的归属感5.Sender refers to the person who transmits传送a message.6.Channel媒介(sometimes called the medium)is the method used to deliver送a message.7.Receiver is any person who notices and gives some meaning to a message.8.Intercultural communication跨文化交际is communication berween people whose cultural perception感受and symbol符号system are distinct清晰enough to 足以alter改变the communication event.9.Interpretation解释refers to attaching附属的meaning to sense data感觉资料.10.Needs需求affect影响what people are more likely to attend to注意.11.Human perception看法is usually thought of as a three-step process of selection 选择,organization组织,and interpretation解释.12.sensation感动is the neurological process神经过程by which people become aware of意识到their environment.13.perception感觉involves higher-order cognition认识in the interpretation解释of the sensory information.感觉信息14.ethnocentrism民族优越感refers to negatively judging aspects of another culture by the standards of one’s own culture.民族优越感是指一个人依据自己民族的判断对另一个民族做出的否定的判断。
15.prejudice偏见refers to the irrational dislike,suspicion,or hatred of a particular group,race,religion,or sexual orientation.偏见是指无理由的厌恶、怀疑、憎恨一个特殊的群体、人群、宗教或者是性取向的人群。
16.racism种族歧视is any policy政策,practice惯例,belief信仰,or attitude态度that attributes把。
归咎于characteristics特性or status地位to individuals独立基础based on their race种族.17.stereotyping定势is used to refer to negative or positive judgments正面的和反面的判断made about individuals based 独立基础on any observable or believed group membership.18.verbal intercultural communication言语跨文化交际happens when people from different cultural backgrounds communicate with each other by using language.19.pidgin混杂语言is a special language variety that mixes or blends languages for restricted purposes such as trading.20. dialect方言is a form of language peculiar to a group of people,as distinguished from the literary 文学language of the whole people.21.taboo禁忌refers to prohibition of a set of behaviors that should be avoided because they are offensive and impolite.22.nonverbal communication非言语交际using words.23.oculesics视觉24.proxemics近体学举止神态语速27.Members in the culture of high uncertainty avoidance have a lower tolerance for uncertainty and ambiguity.28.Individuals from high power distance权利距离cultures accepr power as part of society.As a result,superiors consider their subordinates to be different from themselves and vice versa.29.people from high masculine男性cultures tend to see same-sex relationships as more intimate than opposite-sex relationships.30.In collective集体主义societies such as those inPakistan,colobia,Venezuela,china and peru,people are born into extended families that support and pretect them in exchange for their loyalty.31.In japan,business is not conducted in Obon盂兰盆节(in mid-august),because many people travel to the graves of their ancestors.32.In India,”the traditional greeting is the namaste合十礼,formed by pressing the palms together,fingers up,below the chin.A slight bow may be added to show33 Sabbath安息日begins at sunset on Friday and ends at sunset on Saturday.Therefore,the business week runs from Sunday through36.Segregation种族隔离occurs because the more politically and economically powerful culture does not want the intercultural contact with the immigrants.37.Integration集合is a process of desiring a high level of interaction with the host culture while maintaining identity with their native culture.38.Assimilation同化is a process in which members of an ethnic group are absorbed into the dominant culture,losing their culture in the process.39.Marginalization 边缘化occurs when the individual chooses not to identify with his or her native culture or with the host culture.第二部分判断1.T The iceberg model of culture implies暗指that it is very difficult to understand a culture thoroughly完全的.2.F Culture is innate天生的as soon as a person is born.3.T People may sometimes get confused困惑about his or her cultural identity文化身份.4.F Scholars学者们prefer the term subculture to co-culture in describing a culture which exists within a dominant culture主文化.5.T A person could be a member of several different subgroups at the same time.6.F Intracultural communication occurs重视when the sender and the receiver exchanging messages are from different races.7.T Communication and culture are inseparable不可分离的and strongly connected.8.F The sender must choose certain某些words or nonverbal methods不用语言的方式to send an intentional message故意的信息.This activity活动is called decoding译码.9.T The process 过程of communication has nine components部分:sender,encoding,message,channel,noise,receiver,decoding,feedback,and context.寄件人、入码、信息、通道、噪音,接收器,解码,回应、和背景。
09级跨文化交际04
Dimensions of stereotypes
Direction Intensity Accuracy Content
Prejudice
Attitudes towards a group of people bห้องสมุดไป่ตู้sed on erroneous beliefs or preconceptions. A learned tendency by which we respond to a given group of people or event in a consistent and negative way.
Summary
It is a process by which an individual selects, evaluates, and organizes stimuli from the external world Culture provides us with a perceptual lens that greatly influences how we interpret and evaluate what we receive from the outside world. Perceptions are based on beliefs, values, and attitude systems.
Sensory organs sense the environments Sensations are routed to the brains (through the nervous system) In the brain they are interpreted and accorded meaning in a two-stage sequence: 1. Recognition or identification (the biological stage) 2. Interpretation and evaluation ( The result of this process is not the same for all people, because this process is learned, and influenced by culture) Samovar 1995 perception – 感知、感觉;理解
跨文化交际复习资料(推荐文档)
跨文化交际复习资料第一章跨文化交际概述1 在文化学研究领域,通常把文化分为主流文化和亚文化。
2 文化的特征:交际的符号性、民族的选择性。
观念的整合性和动态的可变性。
3.交际的本质属性:有意识行为和无意识行为、编码过程和解码过程以及语法规则和语用规则。
4.除语言之外,人类在长期的社会实践中还创造了许多交际工具,主要有以下三大类:文字、盲文和手语、旗语、灯语和号语。
5.跨文化交际的概念和要点:跨文化交际是指在特定的交际环境中,具有不同的文化背景的交际者使用同一种语言(母语或目的语)进行的口语交际。
主要包括四个要点:A.双方必须来自不同的文化背景B.双方必须使用同一种语言交际C.交际双方进行的是实时的口语交际D.交际双方进行的是直接的语言交际第二章文化背景与跨文化交际6.从跨文化交际的现实情况来看,影响交际的制约因素主要集中在三个方面:价值观念(文化特质的深层结构)、民族性格(文化特质的外化表现)、自然环境(文化特质的历史缘由)态度7.态度由认知、情感和意动三个范畴构成。
8.态度具有四个功能:功力实现功能、自我防御功能、价值表现功能和课题认知功能9.直觉的整体性是整体思维的第一个特点,东方人以直觉的整体性和和谐的辩证性著称于世。
10.民族中心主义:某个民族把自己当做世界的中心,把本民族的文化当做对待其他民族的参照系,它以自己的文化标准来衡量其他民族的行为,并把自己的文化与其他文化对立起来。
第三章社会环境与跨文化交际11.有效的环境不仅依赖于对文化背景的认识,也依赖于对社会环境的认识,而社会环境对交际来说实际上是广义的“交际背景”12.交际背景主要包括三个要素:交际者:社会地位是决定交际的重要情景因素交际目的:可分为文化型、职业型专业型普通型交际场景:最重要的是物理场景(分时间场景和空间场景)13.社会角色就是某一特定社会群体对某一特定社会身份的行为的期望,人们社会交往从方式到内容都在不同程度上取决于人们的角色关系。
跨文化交际期末考试复习题
跨文化交际期末考试复习题Define the following items:1.intercultural communication: is simply defined as interpersonal communication between people from different cultural background.2.interethnic communication: refers to communication between people of the same race but different ethnic backgrounds.3.verbal communication:communication done both orally and in written language.4.nonverbal communication: involves all nonverbal stimuli i n a communication setting that is generated by both the source and his or her use of the environment and that has potential message value for the source or receiver.4. Monochronic time一元时间观念: means paying attention to and doing only one thing at a time.5. Polychronic time多元时间观念: means being involved with many things at once.6. ethnocentrism :the view of things in which one’s own group is the center of everything, and all others are scaled and rated with reference to it.7. stereotypes:refers to negative or positive judgment made about individuals based on any observable or believed groupmembership.针对目标群体成员所特有的正面或方面的判断。
跨文化交际复习资料
第一章跨文化交际交际:往来应酬跨文化交际:具有不同文化背景的人从事交际的过程第二章文化的定义与特性1.文化的定义:1)人类在社会历史发展过程中所创造的物质和精神财富的总和2)考古学用语,指同一历史时期的不依分布地点为转移的遗迹、遗物的综合体。
3)所谓文化和文明乃是包括知识、信仰、艺术、道德、法律、习俗以及包括社会成员的个人而获得的其他任何能力、习惯在内的一种综合体。
4)历史上创造的所有的生活样式,包括显型的和隐型的,包括合理的、不合理的以及谈不上是合理的或是不合理的一切,他们在某一时期作为人们的潜在指南而存在。
2.文化的特性1)文化是人类所独有的,是区分人类和动物的主要标志。
文化是社会遗产,而不是生理的遗传。
2)文化不是先天所有,而是通过后天习得的。
3)文化中的大部分是不自觉的。
4)文化是人们行动的指南。
5)文化是动态的,文化的形态与一定的历史时期相联系。
第五章语言交际1.语言与文化的关系语言与文化有着密切的关系。
由于语言的产生和发展,人类文化才得以产生和传承。
文化影响语言,使语言为了适应文化发展变化的需要而变得更加精确而缜密。
语言既是文化的载体,又是文化的写照。
2.词义与文化1)语言要素:语音、语法、词汇语音与文化关系最不密切,语法次之,而关系最密切关系最直接的是词汇。
2)有的学者将词汇分为一般词汇和文化词汇(判断区分两种词汇)3.语用规则与文化1)语用规则语用规则就是讲话规则,指根据一定的交际对象、交际场合、交际目的等,对言语形式进行正确选择的规则,是语言的外部规则。
2)语用原则[1]会话合作原则量的准则质的准则相关准则方式准则[2]会话礼貌原则得体准则慷慨准则赞誉准则谦逊准则一致准则同情准则第六章非语言交际1.非语言交际,包括在交际的环境中人为的和环境产生的对于传播者和受传者含有潜在信息的所有的刺激。
2.体态语,是非语言交际的重要组成成分。
3.非语言交际还包括副语言、对时间与空间的利用、味道、颜色等。
跨文化交际复习unit 1
Unit 1 An introduction to Intercultural Communication
celiadan22@
1. Warm-up Exercises
1) Proverbs and sayings 2) Questions 3) A Comparative study
c. How: How should the communicators deal with the differences so as to communicate with each other effectively or successfully?
影响跨文化交际的三个变项: 一是观察事物过程:其中包括信念、价值观念、态度、 世界观及社会组织。 二是语言过程:其中包括语言及思维模式。
?从人类活动范围看可专门研究不同文化中家庭成员的关系的关系师生关系雇主与雇员的关系顾客与店主师生关系雇主与雇员的关系顾客与店主的关系熟人朋友之间陌生人之间的交际方式等等
Intercultural Communications
2012-2013
Contents
Unit 1 An introduction to Intercultural Communication Unit 2 Culture and Communication Unit 3 Daily Verbal Communication Unit 4 Verbal Communication Unit 5 Language and Culture Unit 6 Nonverbal Communication Unit 7 Cultural Differences Unit 8 Intercultural Adaptation
跨文化交际 复习资料
1、文化:cultureIt is that complex whole which includes knowledge, belief, art, morals, law, custom, and any other capabilities and habits acquired by man as a member of society.The Characteristics of Culture:Learned、transmitted、Subject to change、unconscious、integrated、symbolic、adaptive.2、跨文化交际:intercultural communicationIntercultural communication means the communication between people from different cultural backgrounds. It is communication between people whose cultural perceptions and symbol systems are distinct enough to alter the communication event.3、高语境文化:High-Context Cultures①Infer information from message context, rather than from content.②Prefer indirectness, politeness and ambiguity.③Convey little information explicitly.④Rely heavily on nonverbal signs.4、价值观:ValuesA standard by which members of culture define what is desirable or undesirable、good or bad、beautiful or ugly、acceptable or unacceptable. V alues are standards set by the members of a society.V alues are often highly contexted. V alues can change significantly over time. V alues can differ within one society and around the world.5、言语交际:verbal communication:It refers to any form of communication that is directly dependent on the use of language.非言语交际:Nonverbal communicationIt will be defined as the process by which nonverbal behaviors are used, either singly or in combination with verbal behaviors, in the exchange and interpretation of messages within a given situation or context.6、本地化:LocalizationThe process of adapting a product or service to a particular language, culture, and desired local “look-and-feel.”Aspects to be considered in localization: Language、Time zones、Money、National holidays、Local color sensitivities、Product or service names、Gender roles、Geographic examples 、Advertisements7、刻板印象:StereotypesA fixed general image, characteristic, etc. that a lot of people believe to represent a particular type of person or thing.Stereotypes are a form of generalization about some group of people, or a means of organizing images into fixed and simple categories that are used to stand for the entire collection of people. It is found in nearly every intercultural situation. The reason forthe pervasive nature of stereotypes is that human beings have a psychological need to categorize and classify.8、文化休克:Cultural shockIt is caused by the anxiety that results from losing all familiar signs and symbols of social intercourse.9、符号:SymbolA person,an object, an event, etc. that represents a more general quality or situation.1、猫头鹰的故事:①This is because Chinese and English native speakers assign different associative meanings to the same bird—owl.②Owl in China is the sign of bad luck. The mere sight of an owl or the sound of the creature’s hooting is enough to cause people to draw back in fear.But in English it is associated with wisdom. In children’s books and cartoons, whenever there is a dispute among birds or beasts, it is the owl that acts as judge.③The term dog elicits different feelings in these two cultures. In China gou(dog) often has derogative meanings, such as 狼心狗肺. But in West is considered the best friend of man, which is well established in their cultures. So the feel disgusted at eating dog meat.④Long(龙) is a symbol of the emperor in ancient China. It has been almighty to us Chinese. Today long is often identified with China or Chinese. But to the English—speaking people, the Chinese long has been rendered in English as “dragon”. Dragon is a fire—spitting monster, cruel and fierce that destroys and therefore must be destroyed.⑤In Chinese ,松、柏、鹤、桃stand for longevity. In English, they are just plants.2、气泡空间:①This is because each person has a “bubble” of space (territory). Studies show that people from South America, Arab countries, and many Asian countries have a smaller personal territory than do North Americans, British and Germans. In Mexican and Arab cultures, physical distance between people when engaged in conversation is very close. In order to feel comfortable while talking, what the Mexican does is to move closer, while what the North American does is to step back a little.②In Western counties, personal territory is highly valued. Each one has his/her own space at home or in office which should not be invaded. In public places, they have “temporary territory”, not be intruded upon either.③As is in the case of human behavior, the use of space is directly linked to the value system of different cultures. The Americans whose culture stresses individualism generally demand more space than do people from collectivistic cultures and tend to take an active, aggressive stance when their space is violated.3、家庭第一:①One of the reason that Annie could not understand Rosa is this::in American culture, the nuclear family is much more important to the individual than the extended family. Most Americans feel little responsibility toward their second cousins, and may never even have met them. Therefore, Annie was confused because Rosa put so much effort into helping “just” a second cousin.②But in Rosa’s culture there is not such a big difference between nuclear and extended family responsibilities. In some countries, the extended family is the main financial and emotional support for people in times of crisis. However, this is not so far most Americans, who rely more on friends, institutions, and professionals.③Another reason is their possession of different cultural values. Rosa felt that “family comes first”, which means that her own needs come second. Annie had a hard time understanding that point of view because in her culture the individual usually comes first. In the United States the person who can “make it on his own”without help from family is respected, although of course many people do get help from their families.④Because of these differences, it is sometimes difficult for people to understand and accept the way family members in other cultures seem to treat each other. It is important, however, to remember that families show their love in different ways. These differences sometimes make it hard to see the reality of family love in every culture in the world.4、男女之间的约会:①Blanca thought that Kevin was going to pay for her because he had invited her to go out, this was the American custom. But things are changing. One reason is that many more American women work today. Therefore, many men and women think it is unfair for men to always pay for everything when they go out.②Another reason is that some women say that if a man pays for them, they feel like they own him something. And some American women prefer to pay because they like to feel like an equal partner on a date. They don’t feel equal if they are taken places and paid for.③Blanca’s understanding that Kevin was going to pay for her is an example of a cultural assumption. Our cultural assumptions are so much a part of us that many times we cannot believe that the whole world does not see things as we do. Trying to understand cultural assumptions that other people make can help to explain their way of thinking and acting.④Most Hispanic parents assume the worst will happen if they let their daughters go out alone with a man. And the Hispanic assumption about women is that they will not be able to stop a man.。
跨文化交际复习资料
第一章跨文化交际概述第一节文化、交际和语言1.“文化”的定义这个概念的内涵、外延差异很大,所以文化有广义和狭义之分。
①广义文化的内部结构包括物态文化、制度文化、行为文化、心态文化四个层次。
物态文化层是人类的物质生产活动方式和产品的总和,是可触知的具有物质实体的文化事物。
饮食、服饰、建筑、交通、生产工具以及乡村、城市等。
制度文化层是人类在社会实践中组建的各种社会行为规范构成,行为文化层是人际交往中约定俗成的以礼俗、民俗、风俗等形态表现出来的行为模式。
以民风民俗形态出现,见之于日常起居动作之中,具有鲜明的民族、地域特色。
心态文化是人类在社会意识活动中孕育出来的价值观念、审美情趣、思维方式等主观因素,②狭义文化指意识形态所创造的精神财富,包括宗教、信仰、风俗习惯、道德情操、学术思想、文学艺术、科学技术、各种制度等。
专注于精神创造活动,所以又被称作“小文化”。
2.定势(文化定势)的定义、分类及成因(1)定义:定势指不同社会群体“在人们头脑中的形象。
定势概念应用到跨文化交际上后,称为文化定势。
文化定势指人们在跨文化交际研究或跨文化实际交往中对不同文化背景的民族和国家成员的笼统的,简单的看法,或指一个群体对另一群体成员按某种先入为主的标准或尺度的概括的、形象化的认知。
这些标准或尺度带有较大的主观性,是一种思维方式,一种无视群体内部存在差异、无视普遍性还存在特殊性的思维方式。
(2)分类文化定势可分为“自定势”和“他定势”两类。
前者是指某一个社会和文化群体对本群体共同认可的价值和行为特征普遍性、概括性的表述,这些价值在跨文化交际研究中也常常被称为“自我图像”。
本群体成员往往会不加反思地对这些价值观和行为特征做出简单的认同。
后者是指某一社会和文化群体对另一社会和文化群体的价值观和行为特征的共同认定,也常常被称作“他者图像”。
(3)成因社会和个体。
从孩子出生开始便不断经历着各种各样的教育。
家庭教育,孩子关于世界的认知里就自然而然地打上了父母文化定势的烙印。
跨文化交际复习题和答案解析
跨文化交际复习题和答案解析(总8页)--本页仅作为文档封面,使用时请直接删除即可----内页可以根据需求调整合适字体及大小--判断题T 1 As a phenomenon, intercultural communication has existed for thousands of years. However, as a discipline, its history is only about fifty years. 作为一种现象,跨文化传播已经存在了数千年。
然而,作为一门学科,它的历史只有大约五十年。
F 2 Intercultural Communication as a discipline first started in Europe. 跨文化交际是欧洲第一门学科F 3 Culture is a static entity 静态的实体 while communication is a dynamic process. 文化是一个静态的实体而沟通是一个动态的过程T 4 Culture can be seen as shared knowledge ,what people need to know in order to act appropriately in a given 约定的特定的 culture. 文化可以被看作是一种共享的知识,人们需要知道的是在一个特定的文化中扮演适当的行为T 5 Although cultural stereotype has its limitations (over-generalization),it still contributes toa person’s cultural cognition.认识、认知文化刻板印象虽有其局限性,但仍有助于人的文化认知。
T 6 In intercultural communication, we should separate one’s individual character from cultural generalization. 在跨文化交际中,我们要把自己的个性和文化的泛化分开。
《跨文化交际》复习材料
《跨文化交际》复习材料跨文化交际是在不同文化背景下进行有效沟通和交流的能力和技巧。
随着全球化的发展,跨文化交际能力变得越来越重要。
下面是一些跨文化交际的复习材料,供参考。
一、了解跨文化交际的基本概念1.跨文化交际的定义和重要性-跨文化交际是指在不同文化背景下进行有效沟通和交往的过程。
-跨文化交际能力是现代社会中不可或缺的一项重要能力,对于成功开展国际业务、扩大国际影响力等都具有很大的意义。
2.跨文化交际的特点和挑战-文化差异:不同国家、地区的文化差异会影响人们的行为习惯、价值观念等方面。
-语言障碍:不同语言的存在会给跨文化交际带来困难。
-礼仪和习俗:不同国家有各自的礼仪和习俗,不同的行为方式可能会因为文化差异而引起误解。
二、了解不同文化的差异和特点1.文化的定义和特点-文化是指一定时期和地区内人们的集体创造的一种总体性且复杂的社会文明现象。
-文化具有包括价值观念、思维方式、行为习惯等在内的多个方面。
2.不同文化的差异和特点-价值观念:不同文化对价值观念的看法和重视程度存在差异。
-社会习俗:不同文化在社会交往、庆祝活动等方面的习俗也存在较大差异。
-沟通方式:不同文化在沟通方式、语言使用等方面也会出现差异。
-时间观念:不同文化对时间观念的重视程度存在较大差异。
三、学习有效的跨文化交际技巧1.尊重对方文化-学习关于对方文化的基本知识,尊重对方的价值观念和习俗。
-避免对对方文化的偏见和刻板印象,保持开放的心态。
2.提升跨文化沟通能力-学习对方语言,尽量使用对方语言进行交流。
-学习不同文化的非语言沟通方式,如手势、面部表情等。
-长辈尊重:在跨文化交际中,尊重长辈是一种常见的礼节。
3.进行有效的文化调适-了解对方文化的特点,根据对方的文化习俗和行为准则进行调适。
-注意语言和行为的表达方式,避免因文化差异造成的误解。
4.增加跨文化交际的意识-了解跨文化交际的重要性,积极寻求跨文化交流的机会。
-提高自身的文化敏感度,增加对不同文化的了解和尊重。
跨文化交际概论复习资料
跨⽂化交际概论复习资料⼀.基本概念理解1、传播就是信息的传送与接收,⼀⽅发出信息,另⼀⽅接受信息,这⼀过程就是传播。
2、亚⽂化:⼜称集体⽂化或副⽂化,指与主⽂化相对应的那些⾮主流的、局部的⽂化现象,指在主⽂化或综合⽂化的背景下,属于某⼀区域或某个集体所特有的观念和⽣活⽅式,⼀种亚⽂化不仅包含着与主⽂化相通的价值与观念,也有属于⾃⼰的独特的价值与观念,并构成亚⽂化等都是这种亚⽂化。
亚⽂化是⼀个相对的概念。
是总体⽂化的次属⽂化。
3、1948年,哈罗德·拉斯韦尔在《社会传播的构造与功能》⼀⽂中,提出了传播过程的"5w"模式,即:(who)谁、(say what)说什么、(in what channel)通过什么渠道、(to whom)对谁、(with what effects)得到什么效果。
4、传播的构成要素:⼀是基本要素:信源、信宿、信息、媒介、信道、反馈。
⼆是隐含要素:时空环境、⼼理因素、⽂化背景和信息质量。
5、线性传播模式的缺陷::单⼀,静⽌。
6、语⾔是⽂化的载体,是⽂化的主要表现形式,就像⼀⾯镜⼦,折射出它所在的社会的思想,习俗和⾏为举⽌。
词汇作为语⾔的重要组成部分,不可避免的带有民族⽂化的积淀,不同国家民族之间的⽂化差异,必然在此上体现出来。
7、概念意义:词语中将其与外部世界的现象联系起来的那部分意义。
即,⼀个词语的字⾯意义中所包含的最基本的,最本质的意义成分就是其概念意义。
8、以英汉语⾔对⽐为例,词汇意义具有以下四个特征:词义基本对应、词义平⾏、词义空缺、词义冲突。
9、语⽤规则就是特定⽂化群体关于语⾔交际的规范与约定,包括说话的时机、说话的内容、说话的⽅式、说话的多少以及⾔语⾏为与⾮⾔语⾏为的配合等诸多⽅⾯。
10、交际风格是⾔语⾏为和⾮⾔语⾏为由于受使⽤中不同交际环境的影响或制约⽽形成的⼀系列交际特点的综合表现。
恰当的交际风格的运⽤对交际过程起着积极的促进作⽤,对交际能⼒的培养也起到重要作⽤。
